SYSTIMAX(R) Solutions Survey Reveals Network Downtime as Primary Concern for Network Managers
January 24 2007 - 9:00AM
PR Newswire (US)
Survey respondents also pinpoint network speed, management and
monitoring as important considerations in infrastructure decisions
RICHARDSON, Texas, Jan. 24 /PRNewswire-FirstCall/ -- SYSTIMAX(R)
Solutions from CommScope (NYSE:CTV), the worldwide leader in
structured connectivity solutions, has announced the results of a
global research study conducted among 1,484 information technology
(IT) professionals. The new SYSTIMAX Solutions(TM) research report,
entitled "Speed and Agility, Performance and Reliability: A Report
on Global Enterprise Network Trends," includes responses from IT
professionals from 45 countries and demonstrates the effects of
network infrastructure solutions and support services on user
productivity. As more employees rely on the company network, the
impact of downtime on productivity loss, and ultimately on
corporate costs, becomes an increasingly serious issue. The survey
discovered that users reported on average 1.9 hours of network
downtime a month and found that companies that have deployed higher
performance cabling tended to experience lower average downtime.
"The survey demonstrates that most IT professionals suspect that
downtime is an issue," said Fiona Nolan, Global Marketing Director
of SYSTIMAX Solutions. "They probably have a sinking feeling that
money is draining from the company bank account every time a server
crashes or a service provision to a key user takes a week to
fulfill. Well, we believe they're right. That's the bad news. But
the good news is that the study also shows that professionals who
are willing to invest in quality systems are better able to support
the evolving networking needs of the company." The study
demonstrates that more and more IT professionals are planning to
install copper-based Category 6A cabling, while Category 5e cabling
is heading for obsolescence. And, from a fiber perspective,
throughout the past five years there has been rapid growth in
acceptance of laser optimized multimode fiber as an alternative to
traditional multimode and singlemode fiber. The survey results
demonstrate these trends: - Category 6A cabling currently
represents 5% of the installed base of structured cabling systems.
Respondents now expect 25% of new installations to utilize Category
6A cabling, up from just 17% a year ago. The largest adopters are
expected to be in the finance and technology sectors. - Category 5e
cabling was used in 53% of historical installations. Participants
now expect to use Category 5e in less than 9% of new installations.
- While OM1 and OM2 multimode fiber is currently the most popular,
that popularity is expected to be cut in half, dropping to only 34%
of new installations. - OM3 laser optimized multimode fiber is
expected to become the dominant fiber for future installations.
While OM3 currently represents 11% of the installed base, it is
expected to be utilized in 43% of new fiber installations. The
increase in usage matches the faster networking speeds in the
backbone. In 2002, only 28% of the respondents intended to install
OM3 fiber; today 43% of the survey participants believe they will
need OM3 to support their networks. The study also indicates a
growing trend among IT professionals of migrating to faster speeds
in the horizontal and the backbone connections. Some key
indicators: - In the horizontal, installation of 10 Gb/s Ethernet
is expected to increase from 4% to 29% over the next five years. -
In the backbone, more than half of respondents - 51% - intend to
install 10 Gb/s Ethernet in the next five years, while users expect
that 100 Gb/s Ethernet will represent 15% of installations for
network backbones by 2011. In addition to network downtime,
productivity can be lost as IT professionals spend more time
working on moves, adds and changes (MACs) for an increasingly
mobile workforce, or on other support functions, including
unauthorized or incorrect MACs, LAN connectivity problems and IT
service provisioning and auditing: - Overall, users reported that
nearly 18% of network assets are mislaid or moved unofficially
annually, and 11% of MACs, on average, need rework. - Globally,
users reported 3.8 LAN connectivity problems annually, averaging
1.3 hours of time lost per occurrence. Companies typically spend
19% of IT support time monitoring network performance. - IT
managers reported spending an average of 4.4 hours preparing and
initiating an IT work order and 7.7 hours per month auditing
network assets. "Video conferencing, VoIP and collaborative working
are all on the rise," Nolan said. "These applications improve
productivity and reduce costs - and IT administrators are
accommodating these demands by migrating Ethernet networks to
higher speed and, subsequently, higher performance cabling from the
backbone all the way to the desktop." Note to Editors: Research
Methodology IT professionals in 45 countries were invited to
participate in the survey via a Web portal in 2006. Contributors to
the research could view the questions in any of 12 languages. The
1,484 IT professionals who completed questionnaires were a
representative sample of SYSTIMAX Solutions as well as non-SYSTIMAX
Solutions customers. The respondents came from organizations with
between 50 and 10,000+ network users in sectors ranging from
Education to Finance and Government to Media. About SYSTIMAX
Solutions SYSTIMAX Solutions from CommScope (NYSE:CTV), is a
worldwide leader in structured cabling systems and provides
integrated end-to-end connectivity solutions for voice, data, video
and building management applications in both wired and wireless
enterprise networks. SYSTIMAX Solutions supplies its high
performance and market-leading range of products through a network
of highly skilled BusinessPartners. The product range includes the
copper-based GigaSPEED X10D and GigaSPEED XL Solutions, the fiber
optic LazrSPEED and TeraSPEED Solutions and the intelligent
patching iPatch(R) System. The SYSTIMAX AirSPEED(TM) Solution adds
a wireless option to the portfolio. Drawing on their Bell Labs
heritage, the people of SYSTIMAX Labs who have spearheaded these
innovations will continue to play an integral role in the future
success of SYSTIMAX Solutions. Currently the company's
BusinessPartners install an average of over 1,000 miles (1,600km)
of SYSTIMAX cable every day in approximately 130 countries
worldwide. Forward-looking Statements This press release includes
forward-looking statements that are based on information currently
available to management, management's beliefs, as well as on a
number of assumptions concerning future events. Forward-looking
statements are not a guarantee of performance and are subject to a
number of uncertainties and other factors, which could cause the
actual results to differ materially from those currently expected.
For a more detailed description of the factors that could cause
such a difference, please see CommScope's filings with the
Securities and Exchange Commission. In providing forward-looking
statements, the company does not intend, and is not undertaking any
obligation or duty, to update these statements as a result of new
information, future events or otherwise. DATASOURCE: CommScope,
Inc. CONTACT: Sadie McCrary, M/C/C, +1-972-480-8383 x222, or , for
SYSTIMAX Solutions Web site: http://www.commscope.com/
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