FIS Recognized for Outstanding Customer Satisfaction in IDC Treasury Awards
December 19 2024 - 8:00AM
Business Wire
Key facts
- FIS has been awarded the IDC 2024 SaaS CSAT award for Treasury
Management.
- Accolade is the company’s fourth win in 2024 for excellence in
treasury management
Global financial technology leader FIS® (NYSE: FIS) has been
recognized by IDC, a leading global market intelligence firm, for
its outstanding customer satisfaction (CSAT) in treasury
management. This accolade is the company’s fourth award win in 2024
for excellence in treasury management.
IDC's SaaS CSAT Awards Program recognizes the leading
software-as-a-service (SaaS) vendors in each application market,
across 23 markets, that receive the highest customer satisfaction
scores based on IDC's SaaS Path Survey. FIS emerged as a standout
performer, securing the highest customer satisfaction scores in the
Treasury Management market. The survey, which collates ratings from
2,875 organizations of all sizes across all geographic regions,
asks customers to rate their vendors on more than 30 different
customer satisfaction metrics.
JP James, Head of Treasury and Risk at FIS said: “The continued
recognition of our treasury and risk management solutions is a
testament to the investments we’ve made to address our clients’
needs while money is in motion. With technology constantly
advancing, customers now want the latest cloud-based technologies
for a real-time view of liquidity and risk. This recognition
demonstrates the success we have had in delivering solutions which
effectively manage liquidity by unlocking the capacity to move
money quickly and at scale, from making payments, to paying down
debt or investing. This creates seamless, end to end experiences
for the customer.”
This award follows three other treasury-focused awards for FIS
including:
- IDC Real Results award for UNHCR, The UN Refugee Agency.
- Most Innovative Treasury Solution from Global Finance Magazine
in its World’s Best Treasury & Cash Management Systems and
Services Awards.
- Best Cash & Treasury Management Solution in the Treasury
Management International Technology and Innovation Awards.
FIS’ Treasury and Risk Management Solutions unlock the latest
cloud-based functionality while money is in motion. Amid increasing
costs, the FIS solutions help improve cash visibility by providing
a holistic view into liquidity that enables businesses to better
manage liquidity risk and steer a path to growth.
About FIS
FIS is a financial technology company providing solutions to
financial institutions, businesses, and developers. We unlock
financial technology to the world across the money lifecycle
underpinning the world’s financial system. Our people are dedicated
to advancing the way the world pays, banks and invests, by helping
our clients to confidently run, grow, and protect their businesses.
Our expertise comes from decades of experience helping financial
institutions and businesses of all sizes adapt to meet the needs of
their customers by harnessing where reliability meets innovation in
financial technology. Headquartered in Jacksonville, Florida, FIS
is a member of the Fortune 500® and the Standard & Poor’s 500®
Index. To learn more, visit FISglobal.com. Follow FIS on LinkedIn,
Facebook and X.
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version on businesswire.com: https://www.businesswire.com/news/home/20241219707498/en/
Kim Snider, 904.438.6278 Senior Vice President FIS Global
Marketing and Communications kim.snider@fisglobal.com
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