TriZetto Launches Additional Consumer Web Solutions and Expands Existing Capabilities to Enhance Members' Healthcare Experience
January 23 2008 - 7:30AM
Business Wire
The TriZetto Group Inc. (NASDAQ: TZIX) today announced the
availability of the TriZetto Member Benefit Profile� and TriZetto
Treatment Cost Navigator� to healthcare payers. In addition to
these new solutions, TriZetto�s Benefit Cost Modeler is now
available with significant enhancements. These three
consumer-facing Web solutions enable plan members to make better
healthcare decisions by providing real-time, personalized
transparency capabilities for benefit decisions, treatment options
and related costs, and health benefit usage. These new consumer
tools expand TriZetto�s constituent solutions and help power
Integrated Healthcare Management, the company�s unique approach to
improving the coordination of benefits and care for healthcare
consumers. By providing the most accurate benefit and cost
information to consumers, payers can more effectively engage
members, improve satisfaction and support intelligent
decision-making. The increased financial responsibility facing
consumers is driving the healthcare industry toward a more retail
environment, where consumers have ready access to accurate and
timely information and easy-to-use tools that enable informed
purchasing and utilization decisions. TriZetto�s consumer tools
enable payers to deliver the information necessary to meet these
consumer needs and allow them to actively engage in today�s
consumer-centric retail healthcare market. �Previous member-facing
payer solutions were generally fragmented and lacked
personalization,� said Jeff Cohen, senior director of consumer
solutions at TriZetto. �We believe that providing the most accurate
cost information that is relevant to a member�s benefits will
increase member adoption and improve the overall satisfaction with
online tools.� TriZetto�s new capabilities enable payers to address
consumer needs throughout their entire healthcare experience: from
plan evaluation and enrollment, to managing health and benefits, to
evaluating care options, to accessing care, and finally to tracking
healthcare and benefit usage. -- Benefit Cost Modeler is a
decision-support tool that provides the most accurate annual
out-of-pocket cost estimates for members and their families.
Benefit Cost Modeler is used primarily during the enrollment
process to calculate the dollar amount that the member can expect
to pay for healthcare in the year ahead. This is based on the
benefits of each of the member�s health plan alternatives and on
the member's projected utilization of services. Significant new
enhancements include the ability for members to use the prior
year's claims to help model costs as well the ability to examine
potential tax savings associated with tax-favored health savings
accounts. -- Treatment Cost Navigator delivers accurate, real-time
and personalized treatment cost information to consumers pre-care.
Unlike other treatment cost estimation tools that display a wide
range of costs using averages and require understanding of complex
treatments, Treatment Cost Navigator uses simple terminology and
provides the most accurate cost calculation based on the member�s
actual benefits. Because the solution utilizes adjudication logic
in the core administrative system and relevant utilization
management criteria to generate results, it provides a complete
view of actual member out of pocket costs -- not just the provider
charge. � TriZetto�s Treatment Cost Navigator, when combined with
the real-time patient liability and point-of-service claims
adjudication capabilities of Provider POS Direct�, offers payers
the only integrated approach to both provider and consumer cost
transparency. Using a common technology and architecture, these
solutions provide consistent and personalized information to both
consumers and providers. As a result, consumers seeking accurate
out of pocket costs for treatments prior to care will see the same
calculated charges for services at the provider's office. -- Member
Benefit Profile provides members an easy-to-read, well-organized
and comprehensive view of their own healthcare utilization and
benefits usage. This personalized benefit profile provides access
to retrospective information about claims transactions, fund
balances and transaction history across multiple member accounts.
Members can receive statement notifications via e-mail, thereby
streamlining communications, simplifying health and benefit
information, and ultimately saving health plans the costs to
produce and mail traditional explanation of benefits (EOBs).
TriZetto�s consumer tools are designed to eliminate complexity by
delivering a consumer-friendly, highly personalized view of health
benefits information. All three solutions are fully integrated with
TriZetto core solutions, however, are architected so that they may
also be deployed on other payer administrative systems. Through
seamless integration with the payer�s core administration system,
personalized information is delivered real-time through the
customized and easy-to-use Web-based interface. �As individuals
begin to proactively manage their own healthcare information, the
impersonal, summarized means of delivering information to consumers
is no longer enough to adequately engage and empower consumers,�
said Dan Spirek, chief solutions officer at TriZetto. �We believe
that with the right tools, information and incentives in place,
health plans will not only help consumers make better healthcare
decisions but also those payers will have a competitive advantage
in the market.� About TriZetto TriZetto is Powering Integrated
Healthcare Management�. With its technology touching nearly half of
the U.S. insured population, TriZetto is uniquely positioned to
drive the convergence of health benefit administration, care
management and constituent engagement. The company provides premier
information technology solutions that enable payers and other
constituents in the healthcare supply chain to improve the
coordination of benefits and care for healthcare consumers.
Healthcare payers include national and regional health insurance
plans, and benefits administrators that provide transaction
services to self-insured employer groups. The company�s
payer-focused information technology offerings include enterprise
and component software, hosting and business process outsourcing
services, and consulting. Headquartered in Newport Beach, Calif.,
TriZetto can be reached at 949-719-2200 or at www.trizetto.com.
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