SmileDirectClub Announces New Lifetime Smile Guarantee™
April 07 2021 - 8:02AM
In honor of World Health Day, SmileDirectClub, Inc. (Nasdaq: SDC),
the next generation oral care company with the first medtech
platform for teeth straightening, announced today its new Lifetime
Smile Guarantee™, an industry-first offering that guarantees its
customers a straighter smile for life. As a leader in oral care
innovation, SmileDirectClub is committed to helping customers
achieve a healthier smile, which in turn leads to improved overall
health.
Customers who complete clear aligner therapy with
SmileDirectClub and order two retainers per year by maintaining
their SmileDirectClub retainer subscription, will qualify for the
Lifetime Smile Guarantee. The guarantee ensures customers can
qualify for one free set of aligners on an annual basis, if
determined necessary by the prescribing dentist or orthodontist, to
achieve the desired results.
“Our Lifetime Smile Guarantee provides a tremendous value to our
customer. It ensures SmileDirectClub’s premium, doctor-directed
treatment is guaranteed for life and that our customers continue to
receive our unparalleled customer support well beyond their initial
treatment,” said John Sheldon, Chief Marketing Officer of
SmileDirectClub. “We pride ourselves on providing consumers the
best option in teeth straightening and a superior customer
experience without the 3x markup of our leading competitor. This
innovative offering is unmatched in the industry, extends the
lifetime customer relationship for SmileDirectClub, and highlights
just one of the many ways becoming a member of the Club delivers
the best possible experience.”
The Lifetime Smile Guarantee was designed to deliver even more
value to SmileDirectClub Club Members who use the company’s
pioneering telehealth platform for teeth straightening by ensuring
eligible customers will never have to pay again to straighten their
smile.
“Teeth naturally move throughout a person’s life, even after
completing any teeth straightening service,” said Dr. Jeffrey
Sulitzer, Chief Clinical Officer at SmileDirectClub. “Our Lifetime
Smile Guarantee ensures our Club Members can keep their new smile
for life and reap the additional benefits from a lifelong
straighter smile, including the ability to improve oral health and
potentially reduce chronic inflammation of the gums which helps
avoid diseases like diabetes, coronary artery disease, and
rheumatoid arthritis.”
Since launching in the U.S. in 2014, SmileDirectClub has become
one of the fastest-growing health technology companies, serving
well over one million customers around the world.
About SmileDirectClubSmileDirectClub, Inc.
(Nasdaq: SDC) (“SmileDirectClub”) is an oral care company and
creator of the first medtech platform for teeth straightening, now
also offered directly via dentist and orthodontists’ offices.
Through its cutting-edge teledentistry technology and vertically
integrated model, SmileDirectClub is revolutionizing the oral care
industry, offering consumers the ability to get clinically safe and
effective treatment but without the 3x markup associated with
traditional orthodontics. SmileDirectClub’s mission is to
democratize access to a smile each and every person loves by making
it affordable and convenient for everyone. SmileDirectClub is
headquartered in Nashville, Tennessee and operates in the U.S.,
Canada, Mexico, Australia, New Zealand, United Kingdom, Ireland,
Germany, Austria, Hong Kong, Singapore, Spain and Mexico. For more
information, please visit SmileDirectClub.com.
Contact: SmileDirectClub Media Relations:
Press@SmileDirectClub.com
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