nlightn
14 years ago
OpenText Awarded Framework Agreement for Government Digital Data Management in the UK
PRNewswire
Waterloo, ON,
Feb. 7, 2011
The National Archives in the UK Approves OpenText as Provider for Public Sector Digital Continuity Project
OpenText (NASDAQ:OTEX - News) has been awarded a framework agreement for Digital Continuity, developed by Buying Solutions and The National Archives in the UK as part of the government's project to improve digital information management throughout the public sector.
Digital continuity is the ability for an organization to use information in the way that is needed, for as long as it's needed. Usable information is essential if the public sector is to operate transparently, legally and accountably.
The Digital Continuity Framework is part of a broader Digital Continuity Service offered by The National Archives and provides a shortlist of suppliers which can be accessed by anyone in the public sector to help them manage their digital continuity. OpenText has been awarded a framework agreement for two Lots: digital archiving solutions and data quality solutions.
OpenText's Senior Account Manager for Central Government, Stephen Walsh, said: "The exponential growth in digital data volumes presents a challenge to any organization; but it places particularly huge demands on public sector organizations. Without effective data management systems in place, digital information can become incomplete, unavailable or unusable over time. If government bodies cannot guarantee access to this data, it can have a serious negative impact on service provision to the public - and also threatens their ability to operate legally.
"The UK government fully appreciates the necessity of managing digital continuity, but it's often difficult for individual public sector organizations to know how to improve their digital information management, or how to procure technology and services that will help them do this. The Digital Continuity Framework is an extremely welcome tool that makes it easy for the public sector to procure the tools they need to manage this mountain of digital data," continued Walsh.
The Digital Continuity Framework agreement is for two years, with the option to extend it for two additional one year periods. The criteria for the Data Quality Solutions Lot of the framework required technology that enables users to access data from a variety of structured data sources; relate data between distinct data sources; and profile the data using patterns, rules and statistical methods. It also required the ability to drill-down into the actual data from a profile produced by the technology; provide a range of reporting options; and suggest or fix identified data quality issues.
The Digital Archiving Solutions Lot specified technology that can acquire information from a live system into the archive; manage retention policies applied to the archived information; place archived items on hold to override any other retention policy; and ensure the integrity of the archived information. Furthermore, it must enable user discovery and retrieval of the archived information; report on the contents of the archive; control access to the content of the archive and record provenance data about items transferred into the archive.
"The award of the Framework agreement for Digital Continuity recognizes OpenText's expertise in the field of digital data management; and we look forward to working with public sector bodies to help them ensure that key digital information remains accessible and useable in the long term," said Walsh.
About OpenText
OpenText, a global ECM leader, helps organizations manage and gain the true value of their business content. OpenText brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.
About the Digital Continuity Project
The National Archives has a digital continuity service that the public sector can use to manage digital continuity. It comprises guidance, a self-assessment risk assessment process, a free format profiling tool called DROID, and a Framework of commercially-provided technical tools and services. The service is available from: www.nationalarchives.gov.uk/digitalcontinuity
About Buying Solutions
Buying Solutions is the national procurement partner for all UK public services and is part of the Cabinet Office's Efficiency and Reform Group.
Its role is to maximise value for money for government departments and organisations across the wider public sector through the efficient procurement and supply of vital goods and services.
Buying Solutions delivers best value by aggregating demand, managing the OJEU procurement process and providing ongoing management of framework agreements and other procurement arrangements thereby saving you time, money and effort.
Serving customers in Central Government, the Health sector, Local Government and the wider public sector, we provide access to trusted, EU-compliant framework agreements and other sustainable procurement solutions.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on Open Text's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Open Text's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see Open Text's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, Open Text disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Copyright © 2011 by Open Text Corporation. OPENTEXT is a trademark or registered trademark of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
http://finance.yahoo.com/news/OpenText-Awarded-Framework-prnews-1997077266.html?x=0&.v=16
nlightn
14 years ago
Open Text CEO Discusses Q2 2011 Earnings Call Transcript
February 02, 2011
Good evening, ladies and gentlemen, and thank you for standing by. Welcome to the Open Text Corp. Second Quarter Fiscal Year 2011 Financial Results Conference Call. [Operator Instructions] I will now turn the conference over to your host, Mr. Greg Secord, Vice President, Investor Relations. Please go ahead.
Greg Secord
Thank you, and thank you, everyone, for joining us. Please note that during the course of this conference call, we may make projections or other forward-looking statements relating to the future performance of Open Text or its subsidiaries. These oral statements that may contain forward-looking information, and actual results could differ materially from a conclusion, forecast or projection in the forward-looking information. Certain material factors or assumptions were applied in drawing a conclusion or while making a forecast or projection as reflected in the forward-looking information.
Additional information about the material factors or assumptions that could cause actual results to differ materially from a conclusion, forecast or projection in the forward-looking information, and the material factors or assumptions that were applied in drawing a conclusion while making a forecast or projection as reflected in the forward-looking information are contained in the Form 10-K and Form 10-Qs of Open Text, as well as in our press release that was issued earlier today.
And with that, I'll turn the call over to Paul.
Paul McFeeters
Thank you, Greg. I will highlight the results for the second quarter. Total revenue for the quarter was $267.5 million, up 8% compared to $247.8 million for the same period last year. License revenue for the quarter was $79.2 million, up 9% compared to $72.7 million reported for the same period last year. Maintenance revenue for the quarter was $136.7 million, up 5% compared to $130.3 million for the same period last year. Services and other revenue in the quarter was $51.6 million, up 15% compared to $44.8 million in the same period last year.
Gross margin for the second quarter before amortization of acquired technology was 75%, which remained consistent compared with the same period last year. Adjusted operating income increased 18% to $84.5 million or 32% adjusted operating margin from $71.4 million or 29% adjusted operating margin in Q2 last year.
Adjusted net income increased 41% to $70.5 million this quarter from $50.1 million in the second quarter last year. Second quarter adjusted earnings per share was $1.21 on a diluted basis, up from $0.87 per share for the same period a year ago. The adjusted tax rate for the quarter was 14%. We expect the FY '11 adjusted tax rate to be between 12% and 14% and cash taxes to be in the 5% to 10% range.
Net income for the second quarter, in accordance with GAAP, was $37.1 million or $0.64 per share on a diluted basis compared to $21.2 million or $0.37 per share on a diluted basis for the same period a year ago or approximately 51.8 million shares outstanding on a fully diluted basis for the quarter.
Operating cash flow in the quarter was $40 million compared to $32.5 million in the same period last year, an increase of $7.5 million. After the impact of special charges incurred in the quarter, operating cash flow would've been $45 million for the quarter versus $40 million in the same period last year.
On a year-to-date basis, operating cash flow was $89 million compared to $37 million in the same period last year, an increase of $52 million. Absent the impact of cash paid related to special charges, we did operating cash flow of $101 million compared to $54 million for the first six months last year.
On the balance sheet, at December 31, 2010, deferred revenue was $214 million compared to $230 million as of June 30, 2010, and accounts receivable was $135 million compared to $132 million at the end of last year. Days sales outstanding were 44 days as of December 31, 2010 compared to 50 days at the end of last year and 52 days at the end of Q2 last year.
The sequential effect of foreign currency movement on adjusted earnings per share was a positive $0.02. In comparison to the second quarter of last year, the foreign currency impact on adjusted earnings per share was a negative $0.06.
We closed the StreamServe acquisition on October 27, 2010. Total consideration for this acquisition was $57.2 million net of cash acquired. StreamServe was accretive to our operational results and contributed $0.03 to our adjusted earnings per share for the quarter. There's no changes to our pretax adjusted operating model for this quarter, and we expect our annual operating net margin model to continue to be in the range of 25% to 30%. The full details of our operating model are available on our website.
Today, we announced that we entered into a definitive merger agreement with Metastorm, a leading provider of Business Process Management, Business Process Analysis and Enterprise Architecture software. Total consideration for this acquisition is expected to be approximately $172 million net of cash acquired. The purchase consideration is subject to customary repurchase price and holdback adjustments.
Metastorm's revenue run rate is approximate the $70 million to $75 million on an annual basis and is breakeven on profits and slightly positive on an EBITDA basis. Transaction is expected to close in our third quarter and is subject to customary approvals and Metastorm stockholder consent. At that time, we will issue more information with regard to our integration plan.
Now I'll turn the call over to John.
John Shackleton
Thank you, Paul. Hello, everyone, and thank you for joining us today. I'm very pleased with our second quarter results. We are on track for our year, and all geographies had excellent results throughout the quarter.
As Paul mentioned, we generated $79.2 million of license revenue in the quarter. Geographically, the Americas were responsible for 53% of revenue, Europe, 41% with the remaining 6% coming from Asia Pac. Of the license revenue, approximately 37% came from new customers and 63% from our install base.
We had 13 transactions over $500,000, an additional 6 transactions over $1 million. This compared to nine transactions over $500,000 and six transactions over $1 million a year ago. Average transaction size was approximately $290,000, which is relatively unchanged from last quarter. The larger transactions in the quarter came from the public sector, financial services, high-tech manufacturing and the petrochemical industry.
Examples of customers that board in the quarter include SABIC, one of the world's top petrochemical companies in Saudi Arabia. They purchased Open Text ECM Suite to provide their 37,000 users around the world with a single integrated ECM solution but included integration with SAP, with Microsoft SharePoint. An Open Text strategic alliance with SAP and Microsoft were key factors in the SABIC's selection of us.
Another customer was Scottish and Southern Energy, one of the largest energy companies in the U.K. They purchased several components of the Open Text ECM Suite, including Content Lifecycle Management and e-mail archiving for both Microsoft Exchange and IBM Lotus Notes.
Trinity Mirror, one of the U.K.'s largest newspaper publishers, purchased Open Text Content Management, the complete suite of Open Text Content Analytics and Open Text Semantic Navigation. Trinity Mirror will implement the suite to manage high volumes of incoming content feeds and rich media, which are expected to dramatically increase during the 2012 Olympic Games in London.
Fonterra, a leading multinational dairy company, extended its investment in Open Text technology with the purchase of Content Server, Extended ECM for SAP, Contract Management and CLM Services for SharePoint. The Open Text ECM Suite will facilitate the sharing of information and knowledge to ensure compliance and address risk management across the organization.
In Q2, we saw license revenue broken down by vertical as 20% from technology, 16% from services, 15% from financial services, 15% from natural resources and base materials, 11% from public sector, 6% from healthcare, 6% from consumer goods, 6% for industrial goods and 5% from utilities. Once again, compliance-based solutions were responsible for approximately 60% to 70% of license sales. And despite government spending CapEx, we continued to see pipeline gains in the government vertical over the long term.
From a sales operation standpoint, we closed the quarter with a combined sales force of over 364 quota-carrying sales execs, up from 323 last quarter. With the addition of StreamServe sales reps plus some recent hires, we now have more than sufficient capacity to meet our annual plan.
Maintenance retention rates in the quarter remained the same, roughly in the low 90s. License revenue from partners and resellers was approximately 38% in the quarter. SAP continues to track well at approximately 10% of annual license sales.
With Microsoft, we announced that we recertified our records management and Microsoft solutions against the DoD standards. We're the only leading ECM vendor to have certified solutions with SharePoint 2010.
The Oracle relationship is progressing well, with Oracle influencing one of the larger transactions in the quarter. With SAP, we announced a series of enhancements to our extended ECM for the use with SAP solutions. These enhancements will allow users to access shared workspace and collaborate on content relating to SAP business transactions.
At Content World in November, we profiled Open Text ECM Suite 2010. This is the largest product release in our company's history. All the major components of this suite are now shipping and actually drove several key transactions this quarter.
Also at Content World, we showcased the new release of Open Text Everywhere, our mobile ECM offering, enabling businesses, users to gain access to critical content and processes from their iPads and iPhones.
Open Text Social Media was once again used as the social forum for the G-20, this time in Seoul, South Korea, and we're encouraged by the demand we're seeing for our Social Workplace solution. Currently, we have close to 40 customers and process installations using these new products.
This week, we announced the availability of Open Text portal solutions. It brings together content from Open Text ECM Suite and many other sources into a single, highly flexible and personalized interface for Internet, extranet and customer-facing websites.
As you may recall, last quarter, we announced the agreement to acquire StreamServe, adding document output and customer communication management software to the Open Text ECM Suite. This quarter, we introduced Open Text StreamServe Persuasion version 5, which helps increase the efficiency of document-based communications and improves customer engagement with easy integration with ERP systems.
As Paul mentioned, today, we announced that we have reached an agreement to acquire Metastorm, a provider of software for Business Process Management, Business Process Analysis, as well as enterprise and business architecture. We look forward to welcoming their employees and customers after the transaction closes, which should be by the end of the current quarter. Once it's closed, we'll be happy to share our integration and go-to-market plans with you.
Turning to our outlook for the remainder of FY 2011. The industry analysts are telling us they expect the ECM license revenue to grow at an average of 7% to just over 10%, slightly up from last quarter. This will be through 2013. And while we're not providing guidance, we feel confident with our business model. From a seasonality perspective, we're working hard to smooth out our pipeline, and we'll be focusing on reviewing our sales forecast in detail and our pipeline visibility and predictability is improving.
So in summary, we had an excellent quarter across the board. We exceeded our margin targets, delivering record profits for our shareholders and are tracking to our model for the rest of the year. We remain positive on the outlook for fiscal 2011.
With that, I'd like to open the line for questions.
http://seekingalpha.com/article/250439-open-text-ceo-discusses-q2-2011-earnings-call-transcript
nlightn
14 years ago
OpenText Enters Into Agreement to Acquire Metastorm
February 2, 2011, 4:05 pm EST
WATERLOO, ON, Feb. 2 /PRNewswire-FirstCall/ - Open Text(TM) Corporation (NASDAQ:OTEX - News) (TSX:OTC.to - News), today announced it has entered into an agreement and plan of merger to acquire Metastorm Inc. through a merger of Metastorm with a subsidiary of OpenText.
Headquartered in Baltimore, Maryland, Metastorm is a provider of Business Process Management (BPM), Business Process Analysis (BPA), and Enterprise Architecture (EA) software for aligning strategy with execution.
Based on the terms of the agreement, Metastorm stockholders will receive $182 million in cash, subject to a customary indemnification holdback. Stockholders representing a majority of the ownership of Metastorm have signed conditional support agreements in support of the transaction.
"Metastorm will add complementary technology and expertise that enhances our ECM solutions portfolio," said John Shackleton, President and Chief Executive Officer of OpenText. "We look forward to welcoming its employees and customers to OpenText."
"We are excited by the opportunity to join the OpenText team," said Robert Farrell, Chairman and Chief Executive Officer of Metastorm. "Combined with OpenText, Metastorm will be able to provide a broader and deeper range of offerings to our customers, while leveraging the strength and stability that comes with being part of a larger global organization."
The transaction is expected to close in OpenText's third quarter ending March 31st, 2011, and is subject to customary approvals and Metastorm stockholder consent.
Oppenheimer & Co. advised Metastorm in the transaction.
Copyright © 2011 by Open Text Corporation. "OPENTEXT", "OPENTEXT EVERYWHERE" and the "OPENTEXT ECM SUITE" are trademarks or registered trademarks of OpenText Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
About OpenText
Open Text(TM) is the world's largest independent provider of Enterprise Content Management software. The company's solutions manage information for all types of business, compliance and industry requirements in large companies, government agencies and professional service firms. OpenText supports approximately 46,000 customers in 114 countries and 12 languages. For more information about OpenText, visit www.opentext.com.
About Metastorm
With a focus on enterprise visibility, resource optimization, efficiency and agility, Metastorm offers market-leading software for enterprise and business architecture (EA), business process analysis (BPA), and business process management (BPM). As an integrated product portfolio, Metastorm Enterprise allows organizations to improve business results by better aligning strategy with execution. By combining the power of these three disciplines onto a common platform, Metastorm is helping organizations worldwide focus on the right business improvements, instill stronger governance, and accelerate time to value. For more information and success stories on organizations powering strategic advantage with Metastorm Enterprise, visit www.metastorm.com.
http://finance.yahoo.com/news/OpenText-Enters-Into-prnews-1760528591.html?x=0&.v=8
nlightn
14 years ago
OpenText Delivers New Content Management Portlets
PR Newswire.com
February 1, 2011, 9:25 am EST
New Release of OpenText Portal Offers Support for Content Aggregation across Content Server, Microsoft SharePoint, Social-centric and Customer-centric Web sites
WATERLOO, ON, Feb. 1 /PRNewswire/ - OpenText Corporation (NASDAQ:OTEX - News) today announced portal solutions that enable customers to create best in class social-, content- and customer-centric sites. The new OpenText Portal software includes a set of powerful portlets that allow users to easily mashup content from Microsoft SharePoint, OpenText ECM Suite and many other sources into a single, highly flexible and personalized interface, for intranet, extranet, or customer-facing websites.
With social networking tools shifting the way users want to consume information, OpenText Portal (formerly Vignette Portal) gives corporate users a way to easily navigate across applications, create and manage folders and documents while staying in context of their personalized workspace. OpenText Portal provides powerful, yet simple interactive views of people and content that help information workers become more productive.
"Combining complementary technologies from OpenText and Microsoft provides the ability for our customers to create composite mash-up applications and views based on a blend of SharePoint 2010 and OpenText content," said Kim Akers, General Manager for Global Partners at Microsoft Corp. "The result is increased user productivity, by contextually delivering content from multiple silos into a single source."
The OpenText Portal plays an important role in the OpenText ECM Suite by providing a richer, more interactive presentation layer, connecting disparate systems and enabling organizations to take advantage of their existing investments. The offering includes several new portlets -- web components that can be aggregated in the context of a composite page - that enable information workers to more easily locate, leverage, and collaborate around information.
The portlets for OpenText Content Server, the core content management server within the ECM Suite, include an activity feed portlet, a navigation portlet as well as a federated search portlet:
* The activity feed portlet helps connect the global enterprise by providing access to the unique, social collaboration tools offered by OpenText Pulse. By streaming work status, updates and notifications - similar to the popular Facebook social networking site - employees can keep up to date on the activities of their colleagues, identify expertise throughout the organization, and collaborate around concepts and content. Any phase changes, bottlenecks, timeline changes, and other project statuses can be easily relayed to others.
* The navigation portlet for Content Server provides information workers with a tailored, snapshot view of content they are working on, a personalized workspace that spans various repositories, or any other document centric activity they may be involved with. This simplifies content access, streamlines "time to locate" critical or often used documents, and eliminates the need to search and work across various instances of Content Server.
* The federated search portlet provides the ability for users to submit basic or advanced searches across multiple Content Server instances file systems, databases and custom application to federate search results into a single customizable view.
Portlets for Microsoft SharePoint include navigation portlets as well as federated search portlets:
* The navigation portlet provides the ability for users to navigate one or more SharePoint instances and complete the most common document management tasks like View, Edit Properties, check in, check out, and approve. It provides the ability to configure filters and view across lists, sites and site collections for a more engaging content-centric portal site.
* The federated search portlet for SharePoint provides the ability for users to submit basic or advanced searches across multiple SharePoint instances, Content Server instances, file systems, databases and custom applications to federate search results into a single customizable view.
"The release of these new portlets highlights OpenText's ability to deliver content-centric sites through powerful content aggregation and to give users instant access to critical business applications, processes, and information," said Lubor Ptacek, Vice President of Product Marketing, OpenText. "OpenText Portal provides a highly scalable and efficient means of aggregating content and applications for use across a variety of initiatives inside and outside the firewall."
The new portlets are available to customers now as part of OpenText Portal 8.1.1. Go here for more information.
Follow OpenText on Twitter: @opentext
About OpenText
OpenText, a global ECM leader, helps organizations manage and gain the true value of their business content. OpenText brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on Open Text's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Open Text's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see Open Text's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, Open Text disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Copyright © 2011 by Open Text Corporation. OPENTEXT, OPENTEXT ECM SUITE and OPENTEXT PORTAL are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
http://finance.yahoo.com/news/OpenText-Delivers-New-Content-prnews-3237026185.html?x=0&.v=12
nlightn
14 years ago
Nixon Peabody LLP Upgrades to OpenText eDOCS DM 5.3
February 1, 2011, 8:30 am EST
LEGALTECH, NEW YORK, New York, Feb. 1 /CNW/ - OpenText (NASDAQ: OTEX, TSX: OTC) announced today that Nixon Peabody LLP, one of the world's largest law firms, has completed a firm-wide upgrade to Open Text's eDOCS DM 5.3.
OpenText eDOCS DM 5.3 is the latest significant upgrade to the eDOCS product portfolio. Released in December 2010, the document management solution is designed to help lower total cost of ownership and deliver a more individualized user experience. eDOCS DM 5.3 also features tight integration with OpenText ECM Suite 2010 for customers requiring scalability across large enterprise deployments.
According to David Yates, Director of Application Development, "By participating in the Open Text Beta Program we were able to perform extensive testing of eDOCS DM prior to its release. This experience gave us the confidence that eDOCS DM 5.3 was ready for primetime. eDOCS DM is a critical part of the technology solution supporting the firm's migration to Microsoft Office 2010 and our attorneys were very pleased by how quickly and smoothly the upgrade went."
"eDOCS complements the OpenText product portfolio and is widely used by law firms, public sector agencies and mid-sized businesses to organize, secure, and deliver business value from employee content across the enterprise," said Todd Partridge, Vice President and General Manager for eDOCS and Legal Solutions at OpenText. "We are seeing a strong interest by customers in the legal industry to adopt eDOCS DM 5.3 as a strategic hub for their legal and document management needs. It is great to see that clients like Nixon Peabody LLP are experiencing the benefits of OpenText's strong investment in eDOCS with the upgrade to this new version."
OpenText has a continued commitment to bringing state-of-the-art content management solutions to the legal industry. For further information on eDOCS DM 5.3, please visit: http://www.opentext.com/go-edocs-dm.
Visit OpenText at LegalTech New York, booth (number sign)2205 (Hilton New York, Jan. 31 - Feb. 2, 2011): http://www.legaltechshow.com
For the latest developments from OpenText, follow us on Twitter (at)OpenText.
About Nixon Peabody LLP Nixon Peabody LLP is recognized as a Global 100 law firm--one of the largest in the world. With approximately 700 attorneys collaborating across major practice areas across the U.S. and in European and Asian commercial centers, the firm's size, diversity, and advanced technological resources enable it to offer comprehensive legal services to individuals and organizations of all sizes in local, state, national, and international matters. Our clients range from Fortune 50 corporations to global banking and finance institutions, name-brand retailers, emerging entrepreneurs, and world-class research institutions.
About OpenText OpenText, a global ECM leader, helps organizations manage and gain the true value of their business content. OpenText brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts(TM) to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on Open Text's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Open Text's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see Open Text's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, Open Text disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Copyright © 2011 by Open Text Corporation. OPENTEXT, OPENTEXT EDOCS DM and the OPENTEXT ECM SUITE are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
To view this news release in HTML formatting, please use the following URL:
http://www.newswire.ca/en/releases/archive/February2011/01/c6776.html
For further information
<< Richard Maganini Peter Gorman OpenText OpenText 1-847-961-0662 1-781-761-6659 rmaganin@opentext.com pgorman@opentext.com >>
http://finance.yahoo.com/news/Nixon-Peabody-LLP-Upgrades-to-cnw-1548190951.html?x=0&.v=1
nlightn
14 years ago
OpenText Licensing Agreement Brings Advanced Content Analytics to Market
Waterloo, ON
January 25, 2011, 9:15 am
OpenText (NASDAQ:OTEX - News) announced today that the company will bring content analytics capabilities to market for improved business productivity through an Intellectual Property (IP) licensing agreement with the National Research Council of Canada (NRC). The NRC innovations will be incorporated into OpenText's flagship Enterprise Content Management (ECM) Suite, with the first version expected to be available by spring, 2011.
"OpenText is pleased to collaborate with the National Research Council of Canada to commercialize leading-edge technology that fundamentally brings more powerful content analytics capabilities to the enterprise," said Eugene Roman, Chief Technology Officer at OpenText.
Businesses and governments are increasingly engaging with workers, partners and customers across a range of electronic and social media to collaborate, find new ideas, measure sentiment, identify important trends and predict future outcomes based on content analytics. With added content analytics capabilities incorporated into the OpenText ECM Suite, businesses will gain more value from their content through improved data mining and analysis.
"Content analytics is the key to extracting business value from social media and text-rich online and enterprise information sources, an essential technology for marketing, online commerce, customer service, and improved search and Web experience. Given the mind-boggling growth in information volumes, no wonder uptake is booming, powered by rapid technical advances from leading-edge vendors such as OpenText," said Seth Grimes, analytics strategist with Alta Plana Corporation.
Research and development (R&D) for the new project is already under way in the Ottawa NRC facilities in collaboration with OpenText's Montreal R&D center that develops its content analytics solutions, based on the acquisition of Nstein Technologies last year. The project is focused on developing software for analyzing large collections of structured and unstructured data that reside within organizations.
"Analysis of information, which can be described as a mixture of social and enterprise content managed in silos, is critical in order to provide valuable, actionable business insight," Roman explained. "With this solution, businesses will have the ability to source increasingly precise responses related to specific business questions which can save them time and money."
Content Analytics addresses the discovery of answers to those important business questions through the use of semantic technologies such as natural language processing and sentiment analysis. The collaboration between the National Research Council of Canada and OpenText will enable more efficient data mining capability to locate entities -names, product brands, geographic locations, currencies, ticker symbols for example - plus uncover facts such as financial statements, merger and acquisition announcements, etc. and then connect relationships between those entities and facts. The software can search for pieces of text or metadata that cannot be specified in common search engines, and the results from those queries can be presented much more flexibly than would be possible using traditional business intelligence solutions.
In April 2010, OpenText announced its Content Analytics strategy whereby OpenText will be the first vendor to make content analytics pervasive across an entire ECM suite of products. OpenText's ECM Suite 2010 has wide ranging new functionality covering 90 products and modules linked through a consistent integration framework, and spanning everything from compliance, business process management and portals to integrated mobile experience and enterprise information archiving. The result gives customers the most complete content management environment available to handle the vast array of content types, languages, applications, user needs and business processes in their organizations.
Follow developments with OpenText @OpenText on Twitter
About OpenText
OpenText, a global ECM leader, helps organizations manage and gain the true value of their business content. OpenText brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on Open Text's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Open Text's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see Open Text's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, Open Text disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
http://finance.yahoo.com/news/OpenText-Licensing-Agreement-prnews-2107379338.html?x=0&.v=23
nlightn
14 years ago
OpenText Broadens ECM Suite with New Customer Communications Solution
Waterloo, ON
PRNewswire
January 18, 2011, 9:15 am
OpenText StreamServe Persuasion Increases Customer Engagement, Streamlines Document Processing and Gives Greater Control to Business Users
OpenText (NASDAQ:OTEX - News) today announced the availability of OpenText StreamServe Persuasion™ version 5, which helps businesses improve their customer communication in an effective, consistent, and engaging way. Persuasion is the first major product release from StreamServe since it was acquired by OpenText in October 2010 and represents an important addition to the OpenText ECM Suite.
Whether communicating with customers and suppliers or facilitating payment and revenue, documents keep business transactions flowing and the organization healthy. Persuasion helps increase the efficiency of document-based communication and improves customer engagement by allowing businesses to include impactful marketing messages that are best suited to individual audiences.
Linked with existing business systems, and requiring few or no changes to them, Persuasion adds extensive in-house capabilities for defining, producing and interacting with mass-produced, personalized documents. It provides straightforward tools for business users such as designers, marketing staff, customer support agents, and process owners to efficiently create and use the documents that matter to them.
Supporting Customer Communications Management, for example, Persuasion empowers business managers to rapidly and directly create content such as marketing messages, campaigns, and cross/upsell offers. It also gives them control over how and when this content is automatically included in customer correspondence and touch points, such as customer support conversations.
In document-intensive business processes—logistics and distribution, for example—Persuasion eliminates most, if not all, costly and error-prone manual handling. By allowing to automate the flow of paperwork through electronic checkpoints, Persuasion helps to reduce cost, accelerates timelines, and can assist substantially to improve the accuracy of the documentation. This can result in better customer, partner and supplier relationships.
"At OpenText, we're giving customers new ways to engage with, interact with, and improve the customer experience using our growing portfolio of technologies," said James Latham, Chief Marketing Officer at OpenText. These technologies include social media, web experience management, mobility, and now the customer communications solutions from StreamServe, with Persuasion becoming the first addition to the line up in the OpenText ECM Suite."
Enhanced Customer Communications
With little or no change to existing processes, Persuasion has the ability to consolidate data from business systems into smarter, more cost-effective internal and external business communications.
* Full-featured, familiar design environment enables rapid development and implementation of superior customer correspondence templates
* Intuitive, web-based tools enable business people to easily create new documents, and modify or leverage existing documents, on the fly
* Ready-reference repository provides call center representatives with identical copies of documents the customer received and enables immediate re-send
* High-volume, high-speed production automatically generates documents in the format each recipient prefers, organized for cost-effective and efficient delivery
* Comprehensive management tools monitor and control operational and production processes
Efficient Document Processing
Persuasion offers order-of-magnitude improvements in document-driven processes, complementing OpenText's existing transactional content management (TCM) solution. In time-sensitive workflows, such as those that drive logistics and distribution, for example, Persuasion eliminates the manual steps that cost money, cause delays, and introduce errors that diminish customer satisfaction and incur cost to correct. It electronically stages documents produced by various sub-processes and sources and releases each document set as tasks are completed. In the production of driver-ready packs in the transportation industry, for example, the end result is near-automatic assembly of complete, order-of-delivery packs that are output as soon as the shipment is ready to go.
"Businesses are seeking ways to automatically generate customer correspondence, as well as to improve the quality, consistency and timeliness of their customer communications," said Melissa Webster, program vice president at IDC. "These solutions need to integrate tightly with both the enterprise content management system and the customer's enterprise applications. Since both StreamServe and OpenText were already strong partners with SAP, this newly acquired offering is a very good fit with Open Text's ECM Suite."
OpenText StreamServe Persuasion is available now from OpenText. Further information can be found at: http://www.opentext.com/2/products-opentext-streamserve-persuasion
http://finance.yahoo.com/news/OpenText-Broadens-ECM-Suite-prnews-187610900.html?x=0&.v=99
nlightn
14 years ago
OpenText Obtains DoD 5015.02-STD Certification for ECM Suite and Microsoft SharePoint 2010
Waterloo, Ontario
Jan, 17, 2011
Continues Leadership in Delivering Solutions that Help Customers Meet Information Governance and Compliance Requirements
OpenText (NASDAQ: OTEX, TSX: OTC) today announced that components of the OpenText ECM Suite 2010 together with Microsoft SharePoint Server 2010 have met U.S. Department of Defense (DoD) 5015.02-STD certification requirements for records management, encompassing unstructured content including physical, electronic and email records.
Many government agencies and private enterprises around the world look to DoD certification as a benchmark requirement for records management software deployments. Microsoft SharePoint 2010 satisfies these requirements when used in conjunction with certified partner solutions such as OpenText Application Governance and Archiving for SharePoint 2010, a component of OpenText ECM Suite 2010. OpenText is the first major ECM provider to obtain DoD 5015.02-STD certification for SharePoint 2010.
This certification builds on OpenText s leadership in helping customers use SharePoint 2010 for mission-critical applications. It also continues the company s success in delivering DoD-certified records management solutions: OpenText has certified against all versions of the DoD standard since its inception more than a decade ago and has successfully completed the testing process over 20 times on various platforms and versions.
"For those customers who require a DoD-certified records management solution within SharePoint 2010, OpenText is clearly a strong choice," said Jared Spataro, Director of Product Management at Microsoft. "Moreover, OpenText s latest offering extends and complements the rich ECM capabilities offered by SharePoint 2010 to specific industry or regulatory solutions."
Managed by the Joint Interoperability Test Command (JITC), DoD 5015.02-STD certification involves a rigorous testing process. In this case, OpenText had OpenText Records Management and its Application Governance and Archiving for SharePoint offerings tested in an environment that included SharePoint 2010 and a full set of Microsoft operating systems, office applications and database servers. Through the test, OpenText met requirements for applying records management policies and securely managing the entire lifecycle of the information.
"This latest DoD certification reinforces our ECM industry leadership and is another important step in our strong relationship with Microsoft," said Lubor Ptacek, Vice President of Product Marketing at OpenText. "We continue to build our strategy to extend the ECM competency of SharePoint 2010 with additional capabilities and integrate content from across the enterprise. That focus has allowed us to again be the first major ECM supplier with a fully certified records management solution for SharePoint 2010."
OpenText is a worldwide leader in records management, offering solutions that allow organizations to apply retention and records management policies to content in multiple systems. For Microsoft SharePoint 2010, OpenText s solution allows users to access, classify and manage records directly from a familiar SharePoint 2010 or Microsoft Office user interface. In addition to the seven DoD certifications, including solutions for use with SAP, OpenText s records management software is also certified under the United Kingdom s TNA regulations and Australia s VERS regulations.
OpenText, Microsoft Partnership
As a Microsoft Gold Certified Partner, OpenText has a close working relationship with Microsoft. OpenText was named a 2009 Global ISV Line of Business Partner of the Year finalist at Microsoft's 2009 Partner Conference.
For more information on OpenText solutions for Microsoft, go to http://www.better-together-central.com or
http://www.opentext.com/2/global/products/products-opentext-ecm-suite-for-microsoft.htm
OpenText's solutions for Microsoft are offered as part of OpenText ECM Suite 2010. This integrated suite brings together the content management capabilities needed to manage all types of enterprise content, including business documents, vital records, Web content, digital media such as images, audio and video, email, forms, reports and more. Using OpenText Everywhere, customers can access and work with enterprise content securely from smartphones.
For more information, please contact
Richard Maganini
OpenText
1-847-961-0662
rmaganin@opentext.com
Brian Edwards
McKenzie Worldwide
1-503-863-2002
briane@mckenzieworldwide.com
http://www.opentext.com/2/global/press-release-details.html?id=2445
nlightn
14 years ago
Local Governments Improve Public Services, Reduce Costs with ECM Software
Waterloo, Ontario
Jan. 10,2011
Wayne County, London Borough of Hackney Increase Efficiency, Productivity for a More Responsive Government with the Help of OpenText s ECM Solutions
Local governments around the world are facing increasing pressures to drive down costs, reduce paper, and improve services to constituents. Some, however, are finding innovative ways to use enterprise content management (ECM) software to meet these goals. OpenText (NASDAQ: OTEX, TSX: OTC) today unveiled details about two local government customers using ECM to transform their operations.
Many local governments face the challenge of having disparate physical and electronic information silos across numerous locations, making it difficult for officials and workers to find the right information when needed. By centrally managing information, institutions have an opportunity to improve responsiveness, productivity and efficiency, while boosting information security and becoming more equipped to meet current and future legislation and regulations. Understanding that these goals required a sophisticated solution, Wayne County, Michigan, and the London Borough of Hackney, UK, have both accomplished remarkable operational improvements through innovative use of OpenText ECM technology.
Wayne County Achieves Paperless eGovernment Goal
Wayne County, ranked 13th nationally and the largest in Michigan, set goals to improve services and become a paperless "e-government" to better serve its nearly two million citizens. Achieving this goal would require an integrated technology foundation to transform, integrate and streamline systems, data and processes across the organization.
After an extensive search, the OpenText ECM Suite platform was selected to help Wayne County achieve its goals. The ECM Suite provides Wayne County with a robust electronic workflow engine, automating Wayne County's internal and external business processes, while allowing replacement of paper-based processes. It also integrates with existing ERP systems.
By connecting systems and departments, Wayne County employees are now able to access information and complete processes in a fast, more efficient manner. With the implementation of the program, the county has reported a 72 percent reduction in the service request processing cycle, while reducing taxpayer expense, enhancing service levels, and increasing customer satisfaction to 99.9 percent.
"With OpenText's help, Wayne County is becoming a technology showcase and enabling us to demonstrate how an efficient government works in the best interest of its citizens," said Tahir Kazmi, CIO, Wayne County. "By giving constituents, government employees, and officials better access to information, the OpenText eGovernment solution improves accountability, provides greater efficiency, responsiveness, transparency, and compliance while lowering expenses."
Hackney Halves Office Space
Hackney, the local authority for the London Borough of Hackney in Greater London, England, sought a technology solution that would decrease the reliance on paper documentation, improve records management, and streamline information access, while ensuring compliance and security. Hackney needed to consolidate numerous information silos and to develop an overarching content and document management strategy. Additionally, Hackney wanted to reduce its real estate expense, so the need to reduce paper was imperative.
By implementing OpenText's eDOCS document management solution, Hackney has halved its office space, reduced operational costs, and improved organizational collaboration and customer service while gaining much faster access to information. The Hackney Council's reputation has been enhanced, with other councils now looking to Hackney as the model to follow.
"Maintaining paper files is an expensive proposition while getting access to those records is time consuming at best," said Ian Williams, Hackney Council's Corporate Director of Finance and Resources. "By converting all that paper to searchable, electronic formats, we have been able to dramatically reduce our office space needs and still meet our legal requirements for document retention."
Customers Win GlobalStar Enterprise Awards
The implementations at Wayne County and Hackney stand out as exceptional examples of ECM technology at work so much so that both won prestigious GlobalStar Enterprise Awards at the recent Content World event. The GlobalStar awards are highly contested and winners are selected by a panel of judges based on a detailed analysis of the implementation and the demonstrated benefit to the organization.
"The GlobalStar Enterprise Awards give organizations a way to be recognized for their outstanding efforts in realizing business value from ECM technology," said James Latham, Chief Marketing Officer of OpenText. "Wayne County and Hackney are showcase examples of local governments that are not only cutting costs, but improving the quality of service they deliver by implementing modern ECM solutions."
To learn more about how OpenText is helping more than 9,500 Public Sector customers and hear OpenText Executive Chairman and Chief Strategy Officer Tom Jenkins explain why the role of ECM in the Public Sector is vital, please visit http://www.opentext.com/2/global/solutions/sol-gov-home.htm
About OpenText
OpenText, a global ECM leader, helps organizations manage and gain the true value of their business content. OpenText brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on Open Text's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Open Text's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see Open Text's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Copyright © 2011 by Open Text Corporation. OPENTEXT and the OPENTEXT ECM SUITE are trademarks or registered trademarks of OpenText Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of OpenText Corporation or other respective owners.
For more information, please contact
Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com
http://www.opentext.com/2/global/press-release-details.html?id=2444
nlightn
14 years ago
New OpenText eDOCS Version Improves User Experience, Boosts Scalability
Dec. 15, 2010
Waterloo, ON
Continued Investments in eDOCS Product Line Drives Strategic Roadmap for Document and Legal Content Management
OpenText Corporation (NASDAQ: OTEX, TSX: OTC) today announced availability of OpenText eDOCS DM 5.3, a significant upgrade to the eDOCS product portfolio designed to help lower total cost of ownership and deliver a more individualized user experience. The new version of eDOCS also features tight integration with OpenText ECM Suite 2010 for customers requiring scalability across large enterprise deployments.
eDOCS complements the OpenText product portfolio and is widely used by law firms, public sector agencies and across other industries to help reduce the time and complexity associated with storing, organizing and locating information. Extensive platform and structural updates in the new eDOCS DM lay the foundation for the next major release slated for 2012.
"As this latest release illustrates, OpenText is continuing to respond to eDOCS customer requirements, giving firms a rich set of upgrades and enhancements that will deliver immediate benefits such as lower support costs and enhanced user productivity," said Todd Partridge, Vice President and General Manager for eDOCS and Legal Solutions at OpenText. "We are continuing to see strong momentum around eDOCS with customers adopting it as their strategic hub for document and legal content management, and with this release are moving to capitalize on this momentum now and going forward."
To help lower costs, eDOCS DM 5.3 adds support for remote deployment tools that significantly reduce the work required to deploy eDOCS to user communities. Rapid system deployments are achieved without visiting workstations, and maintenance is simplified with Web and Microsoft Windows utilities that support centralized as well as delegated system management.
Now with support for Microsoft Office 2010, eDOCS provides a rich user experience that minimizes time spent learning the document and records management system and boosts productivity. To accommodate a variety of work styles, eDOCS DM gives users the ability to easily create their own eDOCS ribbons from within Microsoft Office 2010 applications.
For very large enterprise-wide deployments, eDOCS incorporates updates and integrations that allow customers to tap the OpenText ECM Suite 2010 for comprehensive library and archiving capabilities, helping to eliminate islands of information, improve information discovery, and reduce storage and infrastructure costs. In 2011, eDOCS customers will also be able to take advantage of OpenText social media applications to boost organizational effectiveness.
"Document management with OpenText eDOCS is becoming more and more important to our organization and gives us a consistent, reliable, traceable, and secure knowledge repository," said Brook Lee, Chief Information Officer at Fox Rothschild LLP, a full-service law firm with more than 500 lawyers and 16 offices across the U.S. "We are extremely pleased with the performance of eDOCS within our firm and look forward to upgrading to the new version in the near future. We're confident in OpenText's continuing commitment to bring state-of-the-art content management solutions to the legal industry." eDOCS DM 5.3 is available now. For more information, go to http://www.opentext.com/go-edocs-dm.
http://www.opentext.com/2/global/press-release-details.html?id=2441
nlightn
14 years ago
OpenText Boosts Productivity for Users with Enhancements to Extended ECM
Dec. 10, 2010
New Release of Extended ECM for Use with SAP Solutions Enables Easier User Access to Shared Workspaces, Adds Case Management, Social Capabilities
Waterloo, ON - - OpenText Corporation (NASDAQ: OTEX, TSX: OTC) today announced a series of enhancements to Extended ECM for use with SAP® solutions, also resold by SAP AG (NYSE: SAP) as the SAP Extended Enterprise Content Management (SAP Extended ECM) application by OpenText. The enhancements allow users to access shared workspaces from their preferred user interface and more easily and productively collaborate on content relating to SAP business transactions. Other enhancements include new social capabilities, including the ability to create user profiles and activity feeds, case management tools, increased security and tighter integration between ECM and SAP applications.
Since it began reselling SAP Extended ECM in October 2009, SAP has had great success reselling this and a number of other OpenText solutions for archiving, invoice management, digital asset management and most recently employee file management, as announced earlier this year.
"A year ago we called the Extended ECM solution a 'game changer,' and that has certainly proven to be the case as more and more organizations are using it to connect business processes with information assets," said Victor Szczerba, General Manager, Enterprise Information Management, SAP. "With the latest release, OpenText is adding a number of important advancements that will even further enhance the value this solution is bringing to SAP customers, specifically by helping to boost user collaboration and productivity."
Collaboration Tools Boost Productivity
The latest Extended ECM solution introduces Business Workspaces to relate content to SAP business processes. These workspaces are managed together with business objects in SAP solutions such as customers, vendors, products or materials. The advantage of workspaces is that they provide consistent access to business data and unstructured content for users working in different applications with different front-ends, such as SAP GUI, the Web-based Extended ECM UI, desktop applications (Microsoft Windows, Microsoft Office) and the SAP NetWeaver® Portal, among others. Workspaces also incorporate productivity-boosting collaboration tools such as workflows, follow-ups, discussions and activity feeds. Workspaces give users an accurate and holistic view of SAP business processes without having to leave their preferred user environment.
Another new addition is OpenText Pulse, a component of OpenText ECM Suite 2010, that allows users to add photos and personas, engage in microblogging, share status updates and content updates, find subject matter experts, all in a dynamic interface that helps users collaborate and be productive. Activity feeds allow users to stay updated on projects, reducing dependence on email and improving relevance. By taking advantage of tight integration with SAP applications, Pulse gives customers a social networking solution that can be fully managed under compliance rules and business policies.
OpenText Case Management, which complements the case management capabilities provided by SAP and is now an integral part of Extended ECM, adds a powerful set of case management tools, including case lifecycle management, case file and document templates, and business relationships between cases and business objects in SAP solutions. It supports a full range of case-processing scenarios across collaborative case processing and transactional case processing. It also gives case workers full access to all related SAP data inside a case.
Additional enhancements include improved support for linking documents to business objects (so-called business references) and increased security through role and permission synchronization between SAP applications and the OpenText ECM Suite.
"It s well proven that if you can remove obstacles that get in the way of people working together effectively, they actually do work better together," said Patrick Barnert, Vice President of SAP Solutions at OpenText. "With this latest release of Extended ECM, a big part of our effort was around making it incredibly easy for users to access information from a comfortable environment tied to the SAP business context. Developing collaboration and social tools that help customers increase user productivity is a key area of focus for us."
OpenText Extended ECM version 9.8 for use with SAP solutions is available now from OpenText or from SAP as SAP Extended ECM by OpenText.
OpenText, a global ECM leader, helps organizations manage and gain the true value of their business content. OpenText brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.
http://www.opentext.com/2/global/press-release-details.html?id=2438
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