TAMPA, Fla., June 20, 2018 /PRNewswire/ -- Last week, in
front of over 10,000 attendees at the National Apartment
Association's Apartmentalize Conference and Exposition, Valet
Living debuted its latest venture, Valet Living Home. The
much-anticipated undertaking set the multifamily community abuzz
with interest from property managers nationwide.
"Valet Living has been servicing the multifamily community since
1995," said CEO and President, Shawn
Handrahan. "Over the past 23 years we have built
wonderful partnerships with the communities that we service, and as
a company, we have been looking for ways to help these communities
even more. The idea for Valet Living Home did not start in our
corporate office. We listened to what property managers and
residents have been asking us, and that is how we cultivated Valet
Living Home."
The Valet Living Home mobile app is one of a kind, as it is the
only app developed exclusively for the multifamily industry to give
apartment residents access to the services they want, making their
lives easier in the process. Residents at Valet Living Home
communities can order home cleans, have their pets cared for, save
money on local deals and more through a single app, giving
residents more time to spend with family and friends instead of
worrying about daunting household chores. Valet Living Home
also provides a concierge offering with customizable services that
include dry cleaning, wash and fold laundry, in home package
delivery and on-demand trash pickup.
"To download the app and order the service was simple," says
resident Donald Welmer. "You
click a button on the app, and then you come home, and everything
is done, it's perfect. Valet Living just makes it easy!"
Years of research and development went into creating the Valet
Living Home mobile app. In order to gauge the voice of the
resident, Valet Living surveyed thousands of multifamily residents
to understand the desires and expectations in an amenity services
provider. The information that Valet Living gathered
ultimately fueled the development of the Valet Living Home app as
you see it today.
"Valet Living Home has made my life super easy," exclaims
another resident, Marcus
Warren. "My packages are there on time; my apartment is
clean when I come home. I'm happy – it felt like I was coming back
to a hotel room!"
The goal of Valet Living Home is in line with Valet Living's
core mission, setting the standard for residential living to make
lives easier for both property managers and residents, while
improving property values.
"Industry experts credit tech-enabled amenities with driving new
leases and resident retention," said Chief Marketing Officer,
Patti Girardi. "Data shows 83% of
new residents are downloading the app (three times the industry
average) with 64% of registered users placing an order (twice the
industry average)."
Valet Living Home is active in ten markets within the United States and will be announcing
additional markets in the coming months.
"We have received tremendous interest in the few short days
since we have launched this app," said Regional Vice President of
Valet Living Home, Matt
Graves. "The data that we have gathered from our first
communities shows that Valet Living Home increases not only
resident retention but also increases resident satisfaction."
To contact Valet Living for more information about Valet Living
Home, please visit
http://www.valetliving.com/contact/valet-living-home-request/.
About Valet Living:
As a Tampa Bay Times Top Workplace, Valet Living has been
setting the standard for doorstep collection and recycling since
1995. Servicing over a million apartment homes across 38 states,
Valet Living has grown to become not just the only national
provider of doorstep collection and recycling services, but also
the only nationally-recognized full service amenities provider to
the multifamily industry. In addition to doorstep collection, Valet
Living's turns, maintenance and pet station solutions make life
easier for both property managers and residents, while improving
property values. With the launch of its resident-facing amenity
services app, Valet Living Home, Valet Living is now the only
company in the multifamily industry to combine doorstep collection
with both sustainability-related and premium home-related services.
Valet Living is a portfolio company of the Private Equity
Group of Ares Management, L.P. (NYSE: ARES) and Harvest Partners,
LP.
Media Contact:
Nikita Bhappu (813) 331-0680
Nikita.Bhappu@valetliving.com
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SOURCE Valet Living