New Research Indicates AI May Be Catalyst to Making Healthcare More Human
December 16 2019 - 10:00AM
Business Wire
Nearly 80% of US and UK health professionals
say AI has reduced health worker burnout;
45% say it has increased time to consult with
and treat patients
Artificial Intelligence (AI) is widely expected to drive
important benefits across the health system, from increasing
efficiency to improving patient outcomes, but it also may be key to
making healthcare more human. Benefits range from increasing the
amount of time clinicians can spend with patients and on cross-care
team collaboration to enhancing the ability to deliver preventative
care.
According to a new study of more than 900 healthcare
professionals in the U.S. and U.K. conducted by MIT Technology
Review Insights with GE Healthcare, nearly half of medical
professionals surveyed said AI is already increasing their ability
to spend time with and provide care to patients. Additionally, more
than 78 percent of healthcare business leaders who reported they
have deployed AI in their operations also reported that AI has
helped drive workflow improvements, streamlining operational and
administrative activities and delivering significant efficiencies
toward transforming the future of healthcare.
“Of any industry, AI could have the most profound benefits on
human lives if we can effectively harness it across the healthcare
system,” said Kieran Murphy, President and CEO, GE Healthcare. “As
this research shows, we are already beginning to see its
progressive effect – with AI not only fuelling efficiencies within
health systems, but also truly evolving the healthcare experience
for medical professionals and patients.”
Based on the study, which examines how AI is currently impacting
healthcare professionals and the patients they serve today,
roadblocks to adoption and opportunities for the future, GE
Healthcare and MIT Technology Review Insights found that AI
implementation is pervasive with 7 out of 10 healthcare providers
already adopting or considering adopting AI.
“Today, AI is being deployed at a scale where we can move from
speculating about its potential for healthcare to tracking it,”
added Murphy. “From increasing the time healthcare providers can
spend with patients to advancing preventative care, we are
tremendously encouraged by the trends emerging across the health
ecosystem. As a company at the forefront of healthcare data
analytics and AI, we believe this is just the tip of the iceberg in
terms of how intelligent technology will transform lives.”
From Increasing Efficiency to Transforming Care
Among those surveyed, 81 percent believe AI will improve their
performance by making them more competitive, and 80 percent believe
it is already helping or will help them improve revenues. Even more
notably, institutions that have already implemented AI technologies
reported that it is playing a key part in rebalancing physician
workload from administrative to patient-focused tasks, resulting in
more time with patients and collaborating with colleagues across
healthcare disciplines.
Today, respondents state that core administrative tasks like
updating electronic records can take up to 10 percent of their
typical work week. Conversely, respondents at institutions with
robust AI deployments indicate they spend nearly 66 percent less
time writing reports than their counterparts. Additionally, 45
percent of medical professionals say that AI has allowed them to
increase time for patient consultations and to perform surgeries.
Almost half say AI will enable more robust diagnoses and more focus
on preventative medicine.
AI has also helped alleviate a significant challenge for
healthcare providers and institutions facing a rise in health
worker burnout over the past decade. In fact, 80 percent of those
surveyed indicated that AI has been instrumental in helping to
remove barriers and reduce worker burnout. This paves the way for
future improvements as AI-enabled technology scales across
organizations to help improve data analysis, enable better
diagnoses and treatment predictions, and further free medical staff
from administrative burdens. Additionally, the vast majority of
survey respondents believe AI represents the extension – not
extinction – of professional capabilities in healthcare.
Other key survey findings include:
- Medical professionals using AI applications are seeing
immediate gains in reducing clinical error
- 75% of medical staff who have AI stated it has enabled better
predictions in the treatment of disease
- 78% have reported that their AI deployments have already
created workflow improvements
- 60% of AI-empowered medical staff expect to spend more time
performing procedures versus administrative or other work
- 68% spend more time collaborating with other staff and across
clinical care areas, leading to potential benefits in patient care
and precision health
These trends are only expected to grow with survey results
indicating that nearly 80 percent of healthcare institutions plan
to increase their spending on AI in the next two years, including
diverse technologies ranging from medical imaging and diagnostics
to patient data and risk analytics. Further, nearly three in four
healthcare institutions that use or plan to use AI will develop
their own AI algorithms in the next two years.
Detailed survey findings and methodology can be found at:
https://www.technologyreview.com/hub/ai-effect/
About GE Healthcare:
GE Healthcare is the $19.8 billion healthcare business of GE
(NYSE: GE). As a leading provider of medical imaging, monitoring,
biomanufacturing, and cell and gene therapy technologies, GE
Healthcare enables precision health in diagnostics, therapeutics
and monitoring through intelligent devices, data analytics,
applications and services. With over 100 years of experience in the
healthcare industry and more than 50,000 employees globally, the
company helps improve outcomes more efficiently for patients,
healthcare providers, researchers and life sciences companies
around the world. Follow us on Facebook, LinkedIn, Twitter and
Insights for the latest news, or visit our website
www.gehealthcare.com for more information.
Survey Methodology
In October 2019, MIT Technology Review Insights, in association
with GE Healthcare, surveyed more than 900 healthcare professionals
from the United States and United Kingdom working at health-care
institutions. Respondents included a representative cross section
of medical professionals, business and technology leaders and
administrators.
MIT Technology Review Insights is the custom publishing division
of MIT Technology Review, the world’s longest-running technology
magazine, backed by the world’s foremost technology
institution—producing live events and research on the leading
technology and business challenges of the day. Insights conducts
qualitative and quantitative research and analysis in the US and
abroad and publishes a wide variety of content, including articles,
reports, infographics, videos, and podcasts. And through its
growing MIT Technology Review Global Panel, Insights has
unparalleled access to senior-level executives, innovators, and
thought leaders worldwide for surveys and in-depth interviews. For
more information, please contact insights@technologyreview.com.
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Amy Sarosiek amy.sarosiek@ge.com +1 224.239.6028
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