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Unite Group PLC (The)

09 June 2020

Students keen to get back to university campuses to study and socialise, survey finds

Research by Unite Students, and carried out by Opinium, polled 500 students and 500 parents from the UK for their thoughts on COVID-19, student safety and returning to university, ahead of the start of the next academic year.

   --      Almost nine in ten (89%) students are keen to get on campus once it is safe to do so 

-- 79% of students say living away from home and being on campus is as important a part of their university experience as lectures and tutorials

-- But students are concerned about the impact of COVID-19 on their time at university - 91% are worried about disruption to studies, while 79% are concerned about the impact on socialising

-- 94% of current students have been asked to do remote learning, but only 14% prefer this way of studying

-- However, there's a huge amount of trust in universities: 86% of students place their trust in universities to provide necessary safety measures to keep them safe

Unite Students, the UK's largest provider of student accommodation, has found that almost nine in 10 students (89%) are keen to return to university campuses as soon as it is safe to do so, but remain concerned about the impact of COVID-19 on their studies and social lives - and their parents agree.

New research confirms that university is about more than just studying and that getting back on campus is key to that: 79% of students say that living away from home and being on campus is as important a part of the university experience as lectures and tutorials.

However, students are, of course, concerned about the impact of COVID-19. More than nine in ten (91%) are worried about the disruption to their university course and studies - this is their biggest concern - followed by concerns about the disruption to the social side of the university experience (79%) as well as the longer-term impact on employment opportunities (76%).

The importance of the whole university experience is also reflected in the lack of popularity for remote learning: since the outbreak of COVID-19, 94% of current students have been asked to do remote learning but for most this is not a viable long-term option.

Only 14% prefer this way of studying compared to traditional methods - with 45% saying they like it a lot less.

Parents concerns mirror those of their children

Students' views about the impact of COVID-19 are also similar to their parents: 78% of parents are concerned about the disruption to the social side of the university experience for their children, while 69% are concerned about isolation and loneliness.

Interestingly, parents are more concerned than students about some areas, for example, career prospects and their physical and mental health.

Table 1: How concerned students and parents are when thinking about the impact of COVID-19 on students in the following areas:

 
             Impact on future   Physical health   Mental health 
                career / work 
                    prospects 
 Students                76 %              55 %            65 % 
            -----------------  ----------------  -------------- 
 Parents                 82 %              68 %            73 % 
            -----------------  ----------------  -------------- 
 

Source: Opinium June 2020

Student trust in universities is high; but cleanliness a focus for accommodation

Importantly, students believe that universities will do the right thing to keep them safe as they make plans to reopen campuses, with 86% of students trusting that universities will implement the necessary measures and precautions.

Increased hygiene and cleanliness is, unsurprisingly, of huge importance to both students and their parents:

-- 97% of students say a robust cleaning regime at their accommodation before they return or start university is important - as do 98% of parents

-- 95% of students would also want to see an increased provision of hand sanitiser - as would 94% of parents

Commenting on the survey results, Richard Smith, Chief Executive of Unite Students, said:

"A university education has the power to positively transform lives. The results of this survey confirms that the social skills and independence that university provides are hugely valued by students. This remains true as we all continue to respond to the pandemic with the survey providing valuable feedback on the support needed.

"At Unite we are committed to providing students with the safe and secure environment that they want. Safety and security was our focus before the pandemic and will continue to be the focus moving forward. As the only student accommodation provider to hold the highest 5* safety rating from the British Safety Council, we are aware of our responsibilities to do the right thing. In response to the pandemic we have reviewed our ways of operating across our entire business, investigating and implementing new ways of operating. This focus will support the students that choose to live with us enabling them to enjoy and get the most out of their university experience, something both students and parents have told us they want."

Nick Hillman, Director of the Higher Education Policy Institute, said:

"Higher education institutions are keen to get back to normal as quickly as they can, so long as no one is put at risk in the process. This survey conclusively proves students are keen to get back to their institutions too. The high levels of trust in how universities are responding to the crisis is impressive. As a sector, we must continue implementing the right measures to protect students and staff, so that this goodwill is not squandered.

"The students in the survey display a mature concern about the impact of the crisis on their social lives, their future careers and their mental health, as well as on their academic studies. It is vital that institutions, support services and accommodation providers work jointly together to ensure the next academic year is as rewarding as possible for all concerned.

"We are lucky to have one of the best higher education systems in the world, so I well understand why students are so keen to get back to campus. If I were leaving school this year, I would still be looking forward to getting away to study for my degree."

Ends

For more information or further comment, please contact: Victoria Heslop / Courtney Sanford, Powerscourt, unite@powerscourt-group.com , 0207 250 1446

Notes:

The findings in this report are based on quantitative research carried out for Unite Students by Opinium in May 2020, with a sample of 500 students and 500 parents.

Breakdown of selected survey results

 
                                                        Agree   Disagree 
 I am keen to get on to university campus once 
  it is safe to do so                                    89%       4% 
                                                       ------  --------- 
 It's important that universities have proper 
  social distancing measures in place once they 
  reopen                                                 90%       4% 
                                                       ------  --------- 
 I trust universities to implement the necessary 
  precautions to keep students and staff safe            86%       7% 
                                                       ------  --------- 
 Living in university accommodation and being 
  on campus is as important a part of the university 
  experience as lectures and tutorials                   79%      12% 
                                                       ------  --------- 
 I would rather live in purpose-built student 
  accommodation or halls of residence during 
  this time due to the additional support you 
  can receive there                                      45%      33% 
                                                       ------  --------- 
 

Impact of Covid-19 on current or future studies

STUDENTS

 
                  Disruption       Impact       Isolation         Physical   Disruption    Immediate    My mental 
                   to university    on future    and loneliness    health     to social     financial    health 
                   course           career                                    side of       security 
                   and studies      / work                                    university 
                                    prospects                                 experience 
 Concerned             91 %           76 %           67 %           55 %        79 %          61 %        65 % 
                 ---------------  -----------  ----------------  ---------  ------------  -----------  ---------- 
 Not concerned         9 %            23 %           33 %           45 %        21 %          38 %        34 % 
                 ---------------  -----------  ----------------  ---------  ------------  -----------  ---------- 
 

PARENTS

 
                  Disruption       Impact       Isolation         Their       Disruption    Immediate    Their 
                   to university    on future    and loneliness    physical    to social     financial    mental 
                   course           career                         health      side of       security     health 
                   and studies      / work                                     university 
                                    prospects                                  experience 
 Concerned             91 %           82 %           69 %           68 %         78 %          66 %       73 % 
                 ---------------  -----------  ----------------  ----------  ------------  -----------  -------- 
 Not concerned         9 %            17 %           30 %           32 %         21 %          34 %       27 % 
                 ---------------  -----------  ----------------  ----------  ------------  -----------  -------- 
 

When choosing living arrangements, parents said purpose-built student accommodation (PBSA) or university halls were the safest places for their children to live when moving away from the family home (31%) to go to university. In contrast, non-managed shared homes (12%) and lone-living options (10%) were considered the least safe options.

About Unite Students

Unite Students is the UK's largest owner, manager and developer of purpose-built student accommodation serving the country's world-leading Higher Education sector.

Following our successful GBP1.4bn acquisition of Liberty Living's UK assets in November 2019, we now provide homes to 74,000 students across 177 properties in 27 leading university towns and cities.

Our people are driven by a common purpose: to provide a 'Home for Success' for the students who live with us and to be the most trusted brand in the sector. We do this through quality service, quality people and quality properties, all designed on the basis of an excellent student insight surveys that we undertake annually.

We are the only student accommodation provider to hold a five-star British Safety Council audit rating (out of five) following an Occupational Health and Safety audit. The audit measured our performance against a number of key safety management indicators, providing an international benchmark for safety management systems and indicating best practice for continual improvement.

Founded in 1991 in Bristol, Unite Group is an award-winning Real Estate Investment Trust (REIT), listed on the London Stock Exchange and a member of the FTSE 250 Index. For more information, visit: Unite's corporate website www.unite-group.co.uk , the student site www.unite-students.com or the Unite Foundation www.unitefoundation.co.uk

About Opinium

Opinium helps its clients harness the power of insight to build, grow, promote and make strategic business decisions.

It is an award-winning strategic insight agency built on the belief that in a world of uncertainty and complexity, success depends on the ability to stay on the pulse of what people think, feel and do.

Creative and inquisitive, Opinium is passionate about empowering our clients to make the decisions that matter.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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