HP Exstream software
October 28 2010 - 6:09AM
RNS Non-Regulatory
TIDMSNS
Silanis International Limited
28 October 2010
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| RNS Reach release | 28 October 2010 |
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Silanis International Limited (the "Company")
HP Exstream customers can now add Silanis' electronic signatures for paperless
processing
The Company (AIM:SNS), and Silanis Technology Inc. ("Silanis") the leader in
electronic signature process management ("ESPM" ), are pleased to today announce
Silanis' electronic signature solution has been successfully used in conjunction
with Hewlett Packard's HP Exstream software, the market-leading customer
communications management platform1, to provide electronic signature
capabilities to HP Exstream applications. Government organizations, insurance
carriers and financial service providers can automate customer communications
signature capture helping to ensure security and authentication and reduce cycle
times and costs while improving the customer experience.
"Today's economic climate is putting pressure on organizations to maximize
every customer interaction, and move to less expensive channels like the web,"
said Tommy Petrogiannis, CEO and co-founder of Silanis. "Enterprises that
continue to maintain point solutions for document output and e-signatures will
struggle to meet emerging customer experience expectations."
Independent research firm, Forrester Research, Inc. explains why e-signatures
are the linchpin to an automated e-document execution strategy in a recent
report entitled, "Market Overview: E-Signatures in 2010" 2:
"The signing process is the keystone of the execution of a legally or
administratively binding agreement. However, as central as it is, the signature
itself is only one part of the overall document or business process cycle."
according to Forrester. "The true value to an organization lies in replacing all
paper-based processes with electronic ones and securely automating as many
previously manual steps and procedures as possible."
"To bring more paper-based processes online, enterprises require a means of
electronically ensuring information authenticity and integrity," said Scott
Draeger, manager of product strategy for HP Exstream. "We believe electronic
signatures are critical to any IT modernization strategy, and with Silanis'
signature solution, HP Exstream can help verify the identity of the signer and
the authenticity of a document, improve document output, support regulatory
compliance, and enhance the customer experience - all while lowering costs."
Silanis and HP think this is important because many businesses are responding to
a growing demand to produce on-demand document and form output to maximize
customer interaction and lower costs through the web. Incorporating electronic
signatures into customer communications enables organizations to take full
advantage of new and existing business systems to orchestrate and execute the
entire customer transaction electronically over the web.
One customer that has already benefitted from the integration of Silanis
e-signature is 21st Century, a leading auto insurance carrier in the U.S.
"The combined Silanis e-signature and HP Exstream solutions has enabled us to
significantly reduce processing cycle times. More importantly, it has enabled us
to deliver superior customer service both in our call center and over the web"
said Tony Cacchione, CIO of 21st Century Insurance and Financial Services.
Customers using Silanis' product and HP Exstream together can expect the
following capabilities:
· Preparation of documents and packages to comply with the transaction
requirements
· Secure electronic presentation, signing and delivery of documents and
disclosures across multiple channels
· Electronic signature capture and authentication over the web, through
mobile devices or with signature capture devices
· Enforcement of business rules during the document review and signing
process to ensure compliance and reduce transaction errors
· Ability to capture data and make updates during transactions to ensure the
correct data at any time
· Passing electronically signed documents and validated data to downstream
systems for straight-through, lights-out processing of transactions
· Comprehensive audit and electronic evidence including all web pages
presented to customer during review and signing
· Storing and archiving secure, electronically signed documents according to
industry-specific requirements
Organizations that have moved to straight-through processing have seen
significant return-on-investment, including 90% adoption rates over the web and
40% in the agent channel3.
1 As reported in Celent 2010 Deal Trends Report
2 As reported in Forrester's 2010 E-signature Market Overview
3 Silanis Technology internal data and case studies
For further details, please contact:
+----------------------------------------+----------------------+
| Silanis International Limited | |
| Tommy Petrogiannis, Chief Executive | Tel: +1 514 337 5255 |
| Officer | |
| | |
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| Canaccord Genuity Limited | Tel: +44 (0) 20 7050 |
| Mark Williams | 6500 |
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About Silanis
Silanis' solutions have processed hundreds of millions of
e-signatures since the company was founded in 1992 (50 million in 2010 alone),
making it the most widely used e-signature solution. The world's largest
insurance and financial services companies, government agencies, and service
providers depend on Silanis to accelerate business transactions and reduce costs
while improving compliance with legal and regulatory requirements. The company's
on-premise, cloud and SaaS e-signature solutions eliminate manual, paper-based
processing to enable e-commerce and e-government transactions to be executed
fully electronically from start to finish. Visit us on the Web at
www.silanis.com
This information is provided by RNS
The company news service from the London Stock Exchange
END
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