TIDMSAFE

RNS Number : 4984B

Safestore Holdings plc

11 February 2022

Safestore Holding plc Annual Report and Accounts and AGM documents

11 February 2022

Safestore Holdings plc ("the Company" or "the Group") Publication of Annual Report and Accounts 2021, Notice of 2022 Annual General Meeting and Proxy Voting Arrangements

Safestore Holdings plc ("the Company") announces, in accordance with Listing Rules 9.6.1 and 9.6.3, that copies of the Annual Report and Accounts 2021, Notice of 2022 Annual General Meeting have been submitted to the Financial Conduct Authority and will shortly be available for inspection on the national storage mechanism at https://data.fca.org.uk/#/nsm/nationalstoragemechanism .

These documents have been posted to those shareholders who have elected to receive hard copy communications or have otherwise been made available to shareholders today.

The Company's 2022 Annual General Meeting will be held at Brittanic House, Stirling Way, Borehamwood, Hertfordshire WD6 2BT at 12 noon on Wednesday, 16 March 2022. Full details of the proposed resolutions are set out in the Notice of Meeting.

The Annual Report and Accounts for the year ended 31 October 2021 is now available for download from the Company's website at:

https://www.safestore.co.uk/corporate/investors/report - and - presentations/

The Notice of 2022 Annual General Meeting is also available for download from the Group's website at:

https://www.safestore.co.uk/corporate/investors/report - and - presentations/

All shareholders are encouraged to complete and submit a proxy appointment online by using our electronic proxy appointment service offered by our Registrar, Link Group, at www.signalshares.com . All votes must be received by 12 noon on 14 March 2022.

Shareholders unable to locate any of the documents on the web page, need help with voting online or require a paper proxy form, please contact our Registrar, Link Group by email to enquiries@linkgroup.co.uk or you may call Link on +44 (0)371 664 0391. Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate. Lines are open between 9.00am and 5.30pm Monday to Friday, excluding public holidays in England and Wales.

The information included in the appendix to this announcement has been extracted from the Annual Report and is reproduced here solely for the purpose of complying with Disclosure Guidance and Transparency Rule ("DTR") 6.3.5 on respect of how to make annual financial reports available to the public.

The content of this announcement, including the appendix, should be read in conjunction with the preliminary announcement of annual results, (the "Preliminary Results Announcement")* released on 13 January 2022, which is available on the Company's website at:

https://www.safestore.co.uk/corporate/investors/report-and-presentations/

Together these announcements constitute the material required by DTR 6.3.5 to be communicated in full unedited text through a Regulatory Information Service. This material is not a substitute for reading the full Annual Report. Defined terms used in the appendix refer to terms as defined in the Annual Report. Page numbers in the appendix refer to pages in the Annual Report.

For further information, please contact:

Safestore Holdings plc

   Helen Bramall, Company Secretary                              Tel: 020 8732 1500 

LEI Code : 213800WGA3YSJC1YOH73

Additional Disclosures Not Included in Preliminary Results Announcement

Statement of Directors' responsibilities

Page 109 of the Annual Report contains the following statement regarding responsibility for the financial statements and the management report included in the Annual Report.

The Directors, who are named on pages 66 and 67, are responsible for preparing the Annual Report and Financial Statements in accordance with applicable law and regulation.

Company law requires the Directors to prepare such financial statements for each financial year. Under that law the Directors are required to prepare the Group financial statements in accordance with International Financial Reporting Standards ("IFRS") as adopted by the European Union and Article 4 of the IAS Regulation and have also chosen to prepare the parent company financial statements in accordance with Financial Reporting Standard 101 'Reduced Disclosure Framework'. Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and the parent company and of the profit or loss of the Group for that period.

In preparing the parent company financial statements, the Directors are required to:

   --     select suitable accounting policies and then apply them consistently; 
   --     make judgements and accounting estimates that are reasonable and prudent; 

-- state whether Financial Reporting Standard 101 'Reduced Disclosure Framework' has been followed, subject to any material departures disclosed and explained in the financial statements; and

-- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue in business.

In preparing the Group financial statements, International Accounting Standard 1 requires that Directors:

   --     properly select and apply accounting policies; 

-- present information, including accounting policies, in a manner that provides relevant, reliable, comparable and understandable information;

-- provide additional disclosures when compliance with the specific requirements in IFRS is insufficient to enable users to understand the impact of particular transactions, other events and conditions on the entity's financial position and financial performance; and

   --     make an assessment of the Group's ability to continue as a going concern. 

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group's transactions and disclose with reasonable accuracy at any time the financial position of the parent company and the Group and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the parent company and the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Group's website at www.safestore.co.uk. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Directors' responsibility statement

We confirm that, to the best of our knowledge:

-- the financial statements, prepared in accordance with the relevant financial reporting framework, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Group and the undertakings included in the consolidation taken as a whole;

-- the strategic report includes a fair review of the development and performance of the business and the position of the Group and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face; and

-- the Annual Report and Financial Statements, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy.

Principal risks and risk management

Pages 33 to 38 of the Annual Report contain the following statement on principal risks and uncertainties faced by the Group.

Risks are considered at every business level and are assessed, discussed and taken into account when deciding upon future strategy, approving transactions and monitoring performance

Risks and risk management

The Board recognises that effective risk management requires awareness and engagement at all levels of our organisation.

Risk management process

The Board is responsible for determining the nature of the risks the Group faces, and for ensuring that appropriate mitigating actions are in place to manage them in a manner that enables the Group to achieve its strategic objectives.

Effective risk management requires awareness and engagement at all levels of our organisation. It is for this reason that the risk management process is incorporated into the day-to-day management of our business, as well as being reflected in the Group's core processes and controls. The Board has defined the Group's risk appetite and oversees the risk management strategy and the effectiveness of the Group's internal control framework. Risks are considered at every business level and are assessed, discussed and taken into account when deciding upon future strategy, approving transactions and monitoring performance.

Strategic risks are identified, assessed and managed by the Board, with support from the Audit Committee, which in turn is supported by the Risk Committee. Strategic risks are reviewed by the Audit Committee to ensure they are valid and that they represent the key risks associated with the current strategic direction of the Group. Operational risks are identified, assessed and managed by the Risk Committee and Executive Team members, and reported to the Board and the Audit Committee. These risks cover all areas of the business, such as finance, operations, investment, development and corporate risks.

The risk management process commences with rigorous risk identification sessions incorporating contributions from functional managers and Executive Team members. The output is reviewed and discussed by the Risk Committee, supported by members of senior management from across the business. The Board, supported by the Risk Committee, identifies and prioritises the top business risks, with a focus on the identification of key strategic, financial and operational risks. The potential impact and likelihood of the risks occurring are determined, key risk mitigations are identified and the current level of risk is assessed against the Board's risk appetite. These top business risks form the basis for the principal risks and uncertainties detailed in the section below.

Principal risks and uncertainties

The principal risks and uncertainties described are considered to have the most significant effect on Safestore's strategic objectives.

The key strategic and operational risks are monitored by the Board and are defined as those which could prevent us from achieving our business goals. Our current strategic and operational risks and key mitigating actions are as follows:

 
Risk                    Current mitigation activities                                            Developments since 
                                                                                                 2020 
----------------------  -----------------------------------------------------------------------  --------------------- 
Strategic risks 
---------------------------------------------------------------------------------------------------------------------- 
The Group develops                                                                               The Group's strategy 
 business plans             *    The strategy development process draws on internal              is regularly reviewed 
 based on a wide                 and external analysis of the self-storage market,               through the annual 
 range of variables.             emerging customer trends and a range of other                   planning 
 Incorrect assumptions           factors.                                                        and budgeting 
 about the economic                                                                              process, 
 environment,                                                                                    and regular 
 the self-storage           *    Continuing focus on yield-management with regular               reforecasts 
 market, or changes              review of demand levels and pricing at each                     are prepared during 
 in the needs                    individual store.                                               the year. 
 of customers 
 or the activities                                                                               The Group expanded 
 of customers               *    Continuing focus on building the Safestore brand,               the 
 may adversely                   acquisitions and development projects.                          joint venture with 
 affect the returns                                                                              Carlyle, 
 achieved by the                                                                                 which acquired Opslag 
 Group, potentially         *    The portfolio is geographically diversified with                and Leiwas stores in 
 resulting in                    performance monitoring covering the personal and                the Netherlands. The 
 loss of shareholder             business customers by segments.                                 Group continues to 
 value or loss                                                                                   earn 
 of the Group's                                                                                  management fees and 
 status as the              *    Detailed and comprehensive sensitivity and scenario             a 20% share of the 
 UK's largest                    modelling taking into consideration variable                    profits 
 self storage                    assumptions.                                                    of the joint venture. 
 provider. 
                                                                                                 The acquisition of 
                            *    Robust cost management.                                         new 
                                                                                                 stores together with 
                                                                                                 new store openings 
                                                                                                 have 
                                                                                                 been fully integrated 
                                                                                                 in the Group's store 
                                                                                                 portfolio. 
 
                                                                                                 The level of risk is 
                                                                                                 considered similar to 
                                                                                                 the 31 October 2020 
                                                                                                 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Pandemic risk 
---------------------------------------------------------------------------------------------------------------------- 
The Covid-19 outbreak                                                                            The Covid-19 pandemic 
is an unprecedented       *    The resilient nature of the Group's businesses, our               has resulted in a 
global event whose             robust balance sheet, and the market fundamentals                 significant 
impacts and duration           that underpin our businesses inherently provide                   reduction in the 
are now more widely            mitigation to the Group from pandemic risk.                       economic 
understood. While                                                                                growth of the UK and 
the Group now                                                                                    Europe in 2020 and 
more clearly              *    Our Group strategic plans and forecasts have provided             2021. 
understands                    an additional layer of mitigation through the                     The implications of 
the impacts of                 Covid-19 crisis.                                                  Covid-19 have been 
the pandemic on                                                                                  thoroughly 
the business,                                                                                    considered with 
we need to be             *    The Group continues to monitor and assess the                     respect 
adaptable in ensuring          potential and realised impacts of Covid-19.                       to the Group's 
our business                                                                                     strategy 
resilience                                                                                       through the annual 
and maintaining                                                                                  planning 
our strong                                                                                       and budgeting 
performance.                                                                                     process. 
                                                                                                 Covid-19 will 
                                                                                                 continue 
                                                                                                 to be monitored 
                                                                                                 through 
                                                                                                 regular and periodic 
                                                                                                 reforecasts and 
                                                                                                 scenario 
                                                                                                 analysis during 2022. 
                                                                                                 The level of risk is 
                                                                                                 considered similar to 
                                                                                                 the 31 October 2020 
                                                                                                 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Finance risk 
---------------------------------------------------------------------------------------------------------------------- 
Lack of funding                                                                                  In October 2019, the 
resulting in              *    Funding requirements for business plans and the                   Group issued a 
inability to                   timing for commitments are reviewed regularly as part             further 
meet business                  of the monthly management accounts.                               GBP125 million 
plans or satisfy                                                                                 Sterling 
liabilities or                                                                                   and Euro loan notes, 
a breach of covenants.    *    The Group manages liquidity in accordance with                    maturing in seven and 
                               Board-approved policies designed to ensure that the               ten years. 
                               Group has adequate funds for its ongoing needs.                   The Group's 
                                                                                                 loan-to-value 
                                                                                                 ratio ("LTV") has 
                          *    The Board regularly monitors financial covenant                   broadly 
                               ratios and headroom.                                              remained constant 
                                                                                                 during 
                                                                                                 the year, decreasing 
                          *    All of the Group's banking facilities now run to 30               4ppts from 29% to 
                               June 2023. The US Private Placement Notes mature in               25%, 
                               five, seven, eight and ten years.                                 with increased debt 
                                                                                                 due to development 
                                                                                                 and 
                          *    New US Private Placement Notes secured during the                 acquisition activity 
                               year with maturity ranging from seven years (2028) to             being partially 
                               twelve years (2033).                                              offset 
                                                                                                 by the valuation 
                                                                                                 increase 
                                                                                                 in the store 
                                                                                                 portfolio. 
 
                                                                                                 Since the end of 
                                                                                                 2020, 
                                                                                                 there have been 
                                                                                                 significant 
                                                                                                 opportunities to 
                                                                                                 invest 
                                                                                                 in new stores, in 
                                                                                                 both 
                                                                                                 the UK and throughout 
                                                                                                 Europe, and as a 
                                                                                                 result 
                                                                                                 the Group has secured 
                                                                                                 additional US Private 
                                                                                                 Placement Note 
                                                                                                 funding 
                                                                                                 for GBP150 million 
                                                                                                 with 
                                                                                                 a further uncommitted 
                                                                                                 shelf debt facility 
                                                                                                 of c. GBP80 million. 
 
                                                                                                 Therefore, this risk 
                                                                                                 continues to remain 
                                                                                                 low and broadly 
                                                                                                 unchanged 
                                                                                                 from the 31 October 
                                                                                                 2020 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Treasury risk 
---------------------------------------------------------------------------------------------------------------------- 
Adverse currency                                                                                 Euro denominated 
 or interest rate         *    Guidelines are set for our exposure to fixed and                  borrowings 
 movements could               floating interest rates and use of interest rate                  continue to provide 
 see the cost                  swaps to manage this risk.                                        an effective, natural 
 of debt rise,                                                                                   hedge against the 
 or impact the                                                                                   Euro-denominated 
 Sterling value           *    Foreign currency denominated assets are financed by               net assets of our 
 of income flows               borrowings in the same currency where appropriate.                French 
 or investments.                                                                                 and Spanish 
                                                                                                 businesses. 
                          *    The Group has entered into FX forwards to reduce the 
                               volatility associated with the translation risk of                We have managed the 
                               the Euro.                                                         transition from LIBOR 
                                                                                                 to SONIA effectively. 
 
                                                                                                 This risk remains 
                                                                                                 low. 
                                                                                                 Mitigation of future 
                                                                                                 rate increases is 
                                                                                                 provided 
                                                                                                 by our interest rate 
                                                                                                 swaps and fixed 
                                                                                                 interest 
                                                                                                 borrowings, so the 
                                                                                                 risk 
                                                                                                 of adverse interest 
                                                                                                 rate fluctuations 
                                                                                                 remains 
                                                                                                 broadly unchanged 
                                                                                                 since 
                                                                                                 the prior year. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Property investment and development risk 
---------------------------------------------------------------------------------------------------------------------- 
Acquisition and                                                                                  Projects are not 
development of            *    Thorough due diligence is conducted and detailed                  pursued 
properties that                analysis is undertaken prior to Board approval for                when they fail to 
fail to meet                   property investment and development.                              meet 
performance                                                                                      our rigorous 
expectations,                                                                                    investment 
overexposure              *    Execution of targeted acquisitions and disposals.                 criteria, and 
to developments                                                                                  post-investment 
within a short                                                                                   reviews indicate that 
timeframe or              *    The Group's overall exposure to developments is                   sound and appropriate 
the inability                  monitored and controlled, with projects phased to                 investment decisions 
to find and open               avoid over-commitment.                                            have been made. 
new stores may 
have an adverse                                                                                  The capital 
impact on the             *    The performance of individual properties is                       requirements 
portfolio valuation,           benchmarked against target returns and                            of development 
resulting in                   post-investment reviews are undertaken.                           projects 
loss of shareholder                                                                              undertaken during the 
value.                                                                                           year have been 
Corporate transactions                                                                           carefully 
may be at risk                                                                                   forecasted and 
of competition                                                                                   monitored, 
referral or post                                                                                 and we continue to 
transaction legal                                                                                maintain 
or banking                                                                                       significant capacity 
formalities.                                                                                     within our financing 
                                                                                                 arrangements. 
 
                                                                                                 We continue to pursue 
                                                                                                 investment and 
                                                                                                 development 
                                                                                                 opportunities, and 
                                                                                                 consider 
                                                                                                 our recent track 
                                                                                                 record 
                                                                                                 to have been 
                                                                                                 successful. 
                                                                                                 Therefore, the Board 
                                                                                                 considers that there 
                                                                                                 has been no 
                                                                                                 significant 
                                                                                                 change to this risk 
                                                                                                 since the 31 October 
                                                                                                 2020 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Valuation risk 
---------------------------------------------------------------------------------------------------------------------- 
Value of our                                                                                     The valuation of the 
properties declining                  *    Independent valuations are conducted regularly by     Group's portfolio has 
as a result of                             experienced, independent, professionally qualified    continued to grow 
external market                            valuers.                                              during 
or internal management                                                                           the year, reflecting 
factors could                                                                                    both valuation gains 
result in a breach                    *    A diversified portfolio which is let to a large       arising from the 
of borrowing                               number of customers helps to mitigate any negative    increasing 
covenants.                                 impact arising from changing conditions in the        profitability of our 
In the absence                             financial and property markets.                       portfolio and 
of relevant                                                                                      additions 
transactional                                                                                    to our portfolio 
evidence, valuations                  *    Headroom of LTV banking covenants is maintained and   through 
can be inherently                          reviewed.                                             corporate 
subjective leading                                                                               acquisitions 
to a degree of                                                                                   and the opening of 
uncertainty.                          *    Current gearing levels provide sizeable headroom on   new 
                                           our portfolio valuation and mitigate the likelihood   development stores. 
                                           of covenants being endangered.                        The level of this 
                                                                                                 risk 
                                                                                                 is viewed as broadly 
                                                                                                 similar to the 31 
                                                                                                 October 
                                                                                                 2020 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Occupancy risk 
---------------------------------------------------------------------------------------------------------------------- 
A potential loss                                                                                 Covid-19 has resulted 
 of income and                       *    Personal and business customers cover a wide range of  in a contraction in 
 increased vacancy                        segments, sectors and geographic territories with      economic growth. 
 due to falling                           limited exposure to any single customer.               However, 
 demand, oversupply                                                                              recent like-for-like 
 or customer default,                                                                            occupancy trends have 
 which could also                    *    Dedicated support for enquiry capture.                 been strong and the 
 adversely impact                                                                                newly opened stores 
 the portfolio                                                                                   are performing well. 
 valuation.                          *    Weekly monitoring of occupancy levels and close 
                                          management of stores.                                  Growth in our store 
                                                                                                 portfolio diversifies 
                                                                                                 the potential impact 
                                     *    Management of pricing to stimulate demand, when        of underperformance 
                                          appropriate.                                           of an individual 
                                                                                                 store. 
 
                                     *    Monitoring of reasons for customers vacating and exit  The risk continues to 
                                          interviews conducted.                                  remain low and 
                                                                                                 consistent 
                                                                                                 with the assessment 
                                     *    Independent feedback facility for customer             for the year ended 31 
                                          experience.                                            October 2020. 
 
 
                                     *    The like-for-like occupancy rate across the portfolio 
                                          has continued to grow partly due to flexibility 
                                          offered on deals by in-house marketing and the 
                                          Customer Support Centre. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Real estate investment trust ("REIT") risk 
---------------------------------------------------------------------------------------------------------------------- 
Failure to comply                                                                                The Group has 
 with the REIT            *    Internal monitoring procedures are in place to ensure             remained 
 legislation could             that the appropriate rules and legislation are                    compliant with all 
 expose the Group              complied with and this is formally reported to the                REIT 
 to potential                  Board.                                                            legislation 
 tax penalties                                                                                   throughout 
 or loss of its                                                                                  the year. 
 REIT status.                                                                                    There has been no 
                                                                                                 significant 
                                                                                                 change to this risk 
                                                                                                 since the 31 October 
                                                                                                 2020 assessment. 
 
                                                                                                 In addition, we have 
                                                                                                 also reviewed the 
                                                                                                 recent 
                                                                                                 amendments to the UK 
                                                                                                 REIT rules, taking 
                                                                                                 effect 
                                                                                                 from 1 April 2022, 
                                                                                                 which 
                                                                                                 do not affect this 
                                                                                                 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Catastrophic event 
---------------------------------------------------------------------------------------------------------------------- 
A major catastrophic                                                                             Continuing focus from 
event could mean                     *    Business continuity plans are in place and tested.     the Risk Committee, 
that the Group                                                                                   with particular 
is unable to                                                                                     attention 
carry out its                        *    Back-up systems at offsite locations and remote        to specific issues. 
business for                              working capabilities. 
a sustained period                                                                               The level of risk is 
or health and                                                                                    considered similar to 
safety issues                        *    Reviews and assessments are undertaken periodically    the 31 October 2020 
put customers,                            for enhancements to supplement the existing compliant  assessment. 
staff or property                         aspects of buildings and processes. 
at risk. 
 
These may result                     *    Monitoring and review by the Health and Safety 
in reputational                           Committee. 
damage, injury 
or property damage, 
or customer                          *    Robust operational procedures, including health and 
compensation,                             safety policies, and a specific focus on fire 
causing a loss                            prevention and safety procedures. 
of market share 
and/or income. 
                                     *    Fire risk assessments in stores. 
 
 
                                     *    Periodic security review of all systems supported by 
                                          external monitoring and penetration testing. 
 
 
                                     *    Limited retention of customer data. 
 
 
                                     *    Online colleague training modules. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Regulatory compliance risk 
---------------------------------------------------------------------------------------------------------------------- 
The regulatory                                                                                   The framework of tax 
landscape for             *    Monitoring and review by the Risk Committee.                      controls has been 
UK listed companies                                                                              reviewed 
is constantly                                                                                    during the year, 
developing and            *    Project-specific steering committees to address the               ensuring 
becoming more                  implementation of new regulatory requirements.                    key tax risks are in 
demanding, with                                                                                  line with the Group's 
new reporting                                                                                    obligations. All 
and compliance            *    Liaison with relevant authorities and trade                       regulatory 
requirements                   associations.                                                     compliance risks have 
arising frequently.                                                                              been monitored during 
Non- compliance                                                                                  the year. 
with these regulations    *    Where a store is at risk of compulsory purchase, 
can lead to penalties,         contingency plans are developed.                                  The level of risk is 
fines or reputational                                                                            considered similar to 
damage.                                                                                          the 31 October 2020 
Changes in tax            *    Legal and professional advice.                                    assessment. 
regimes could 
affect tax 
expenditure.              *    Online training modules. 
 
The Group is 
also subject 
to the risk of 
compulsory purchases 
of property, 
which could result 
in a loss of 
income and impact 
the portfolio 
valuation. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Marketing risk 
---------------------------------------------------------------------------------------------------------------------- 
Our marketing                                                                                    We continue to build 
 strategy is critical     *    Constant measuring and monitoring of our web presence             functional expertise 
 to the success                and ensuring compliance with rules and regulations.               at Group level in 
 of the business.                                                                                performance 
 This includes                                                                                   marketing, organic 
 maintaining web          *    Market leading website.                                           and 
 leadership and                                                                                  local searches and 
 our relationship                                                                                analytics. 
 with Google.             *    Use of online techniques to drive brand visibility. 
                                                                                                 The Group marketing 
 A lack of effective                                                                             forum continues to 
 strategy would           *    Our pricing strategy monitors and adapts to evolving              review 
 result in loss                customer behaviour.                                               performance, market 
 of income and                                                                                   developments and our 
 market share                                                                                    ongoing improvement 
 and adversely                                                                                   plan. 
 impact the portfolio 
 valuation.                                                                                      We have implemented 
                                                                                                 a new value and 
                                                                                                 quality 
                                                                                                 focused performance 
                                                                                                 marketing strategy. 
 
                                                                                                 The level of risk is 
                                                                                                 considered similar to 
                                                                                                 the 31 October 2020 
                                                                                                 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
IT security/GDPR 
---------------------------------------------------------------------------------------------------------------------- 
Cyber-attacks                                                                                    During the year the 
and data security         *    Constant monitoring by the IT department and                      Group continued to 
breaches are                   consultation with specialist advice firms ensure we               invest 
becoming more                  have the most up-to-date security available.                      in digital security. 
prominent with                                                                                   Some of the changes 
greater sophistication                                                                           include more frequent 
of attacks. This          *    Twice yearly formal IT security review at Group Audit             penetration testing 
has the potential              Committee.                                                        of internet facing 
to result in                                                                                     systems, 
reputational                                                                                     adding components 
damage, fines             *    We minimise the retention of customer and colleague               such 
or customer                    data in accordance with GDPR best practice.                       as anti-ransomware as 
compensation,                                                                                    well as the 
causing a loss                                                                                   replacement 
of market share           *    The policies and procedures are under constant review             of components such as 
and income                     and benchmarked against industry best practice. These             firewalls to the 
                               policies also include defend, detect and response                 latest 
                               policies.                                                         technology and 
                                                                                                 specification. 
 
                                                                                                 The risk is not 
                                                                                                 considered 
                                                                                                 to have increased for 
                                                                                                 the Group nor is the 
                                                                                                 Group considered to 
                                                                                                 be at greater risk 
                                                                                                 than 
                                                                                                 the wider industry; 
                                                                                                 however, we consider 
                                                                                                 that digital threats 
                                                                                                 on the whole are 
                                                                                                 increasing. 
 
                                                                                                 The level of risk is 
                                                                                                 considered similar to 
                                                                                                 the 31 October 2020 
                                                                                                 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Brand and Reputational risk 
---------------------------------------------------------------------------------------------------------------------- 
Our reputation,                                                                                  The Retail Service 
with Safestore's             *    Constant involvement by the Retail Service team to             function 
growth and the                    engage with customers and address their concerns.              always engages with 
increased awareness                                                                              customers to resolve 
of self storage,                                                                                 any issues or 
including increased          *    Constant training of the store teams to provide a              complaints. 
demand driving                    clear and concise communication strategy to 
higher prices,                    customers.                                                     Pages 50 to 54 of our 
may potentially                                                                                  sustainability report 
attract greater                                                                                  provide insight into 
social media attention       *    Our understanding of and engagement with all our               how we engage with 
and scrutiny.                     stakeholders enables early visibility of                       our 
                                  dissatisfaction.                                               customers and the 
                                                                                                 community. 
 
                                                                                                 The level of risk is 
                                                                                                 considered similar to 
                                                                                                 the 31 October 2020 
                                                                                                 assessment. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Geographical expansion 
---------------------------------------------------------------------------------------------------------------------- 
The Group has                                                                                    The level of risk is 
invested in expanding     *    Large portfolio of potential new sites, prioritised               considered similar to 
the overseas                   based on detailed research into areas most likely to              the 31 October 2020 
operations                     be successful.                                                    assessment. 
of the business 
through both 
subsidiaries              *    Strong operational knowledge and experience in 
and the Joint                  integrating new business. 
Venture with Carlyle 
over the last 
two years.                *    We have well documented procedures for the 
                               integration of new acquisitions and a good track 
Suitable new sites             record of recent success. 
may become more 
difficult to find, 
with new sites 
failing to achieve 
the required occupancy 
and therefore 
deliver the required 
sales and 
profitability 
within an acceptable 
timeframe. 
Integration of 
smaller acquisitions 
may be challenging 
where the 
infrastructure 
of the acquired 
business is not 
of a level required 
by Group. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Human Resource Risk 
---------------------------------------------------------------------------------------------------------------------- 
Fundamental to                                                                                   The level of risk is 
the Group's success                  *    The Group embarked upon its five-year strategic plan   considered to have 
are our people.                           in 2017 and during this period has had an efficient,   increased 
As such, due to                           high performing and stable management team in place.   slightly from the 31 
market                                    Our retention strategy aims to ensure we achieve long  October 2020 
competitiveness,                          term engagement, through a combination of motivating   assessment. 
we are exposed                            factors. 
to a risk of colleague 
turnover, and 
subsequent loss                      *    We continue to consult regularly with our management 
of key personnel                          team and monitor involuntary turnover. We maintain 
and knowledge.                            adequate succession for our key talent. 
 
 
                                     *    The Board and Remuneration Committee regularly review 
                                          colleague feedback provided through surveys, our 
                                          workforce advisory panel and CEO town hall events. 
                                          These mechanisms enable colleagues to raise questions 
                                    , 
                                          discuss wider business issues and provide feedback on 
                                          subjects including wider workforce remuneration. 
 
 
                                     *    In early 2021, Safestore received the Investors in 
                                          People Platinum Accreditation. This demonstrates that 
                                          our colleagues are happy, healthy, safe and engaged 
                                          in supporting Safestore to deliver sustainable 
                                          business performance. 
----------------------  -----------------------------------------------------------------------  --------------------- 
Climate change related risk 
---------------------------------------------------------------------------------------------------------------------- 
The Group is exposed                                                                             As part of our 
to climate change         *    The good working order of our stores is of critical               journey 
related transition             importance to our business model with our standing                to enhance our 
and physical risks.            commitment to provide long term sustainable real                  disclosures 
Physical risks                 estate investment.                                                along the 
may affect the                                                                                   recommendations 
Group's stores                                                                                   of the TCFD, the 
and may result            *    Physical climate risk of new developments is                      Group 
in higher maintenance,         evaluated as part of the investment appraisal process             is continuing to 
repair and insurance           for new developments.                                             develop 
costs. Failing                                                                                   its understanding of 
to transition                                                                                    its exposure and 
to a low carbon           *    We have a proactive maintenance programme in place                vulnerability 
economy may cause              with a regular programme of store inspection with our             to climate change 
an increase in                 maintenance teams following sustainable principles                risk 
taxation, decrease             and, wherever practicable, using materials that have              Our Sustainability 
in access to loan              recycled content or are from sustainable sources.                 Committee, 
facilities and                                                                                   with representation 
reputational damage.                                                                             from across all 
                          *    If we choose to develop a store in a high risk area,              levels 
                               we usually proactively deploy flood mitigation                    of the business, is 
                               measures.                                                         considering the 
                                                                                                 impact 
                                                                                                 of climate change 
                          *    We are committed to build to a minimum standard of                related 
                               BREEAM 'Very Good' on all of our new store                        risks and is working 
                               developments.                                                     with the Board and 
                                                                                                 its 
                                                                                                 suppliers to develop 
                          *    All new store developments are registered with the                an ambitious plan to 
                               Considerate Constructors Scheme, which considers the              reduce carbon 
                               public, the workforce and the environment.                        emissions. 
 
                                                                                                 Our investment 
                                                                                                 appraisal 
                                                                                                 process has been 
                                                                                                 updated 
                                                                                                 to consider climate 
                                                                                                 change related risks 
                                                                                                 of new investments. 
 
                                                                                                 The level of risk is 
                                                                                                 considered similar to 
                                                                                                 the 31 October 2020 
----------------------  -----------------------------------------------------------------------  --------------------- 
Consequences of the UK's decision to leave the EU ("Brexit") 
---------------------------------------------------------------------------------------------------------------------- 
The uncertainty                                                                                  As the Group had only 
associated with            *    Economic uncertainty is not a new risk for the Group,            limited exposure to 
the UK's future                 but Brexit increased the likelihood of previously                the direct risks that 
relationship with               recognised risks, and is addressed under the finance             arose due to Brexit, 
the EU has                      risk, treasury risk and valuation risk categories                the level of this 
significantly                   above.                                                           risk 
reduced.                                                                                         is considered to have 
As the Group does                                                                                significantly reduced 
not directly rely          *    Self storage is a localised industry, with a broad               since the 31 October 
on imports or                   and diversified customer base, so demand has shown no            2020 assessment. 
exports, the Group              initial adverse impact post Brexit and is unlikely to 
is largely protected            be significantly impacted in the future. 
from the near 
term impact of 
the UK's exit              *    The Group's workforce in the UK includes a low 
from the EU.                    proportion of employees whose right to work in the UK 
Nonetheless,                    may be impacted by potential Brexit-related 
changes associated              legislation changes. 
with further 
regulation 
will be closely 
monitored and 
assessed. 
----------------------  -----------------------------------------------------------------------  --------------------- 
 

Viability statement

The UK Corporate Governance Code requires us to issue a "viability statement" declaring whether we believe Safestore can continue to operate and meet its liabilities, taking into account its current position and principal risks. The overriding aim is to encourage Directors to focus on the longer term and be more actively involved in risk management and internal controls. In assessing viability, the Board considered a number of key factors, including our strategy (see page 6 ), our business model (see pages 15 and 16) , our risk appetite and our principal risks and uncertainties (see pages 33 to 37 of the strategic report).

The Board is required to assess the Company's viability over a period greater than twelve months, and in keeping with the way that the Board views the development of our business over the long term a period of three years is considered appropriate, and is consistent with the timeframes incorporated into the Group's strategic planning cycle, with the review considering the Group's cash flows, dividend cover, REIT compliance, financial covenants and other key financial performance metrics over the period. Our assessment of viability therefore continues to align with this three-year outlook.

In assessing viability, the Directors considered the position presented in the budget and three-year plan recently approved by the Board. In the context of the current environment, four plausible sensitivities were applied to the plan, including a stress test scenario. These were based on the potential financial impact of the Group's principal risks and uncertainties and the specific risks associated with the continued Covid-19 pandemic. These scenarios are differentiated by the impact of demand and enquiry levels , average rate growth and the level of cost savings. A test sensitivity was also performed where we have carried out a reverse stress test to model what would be required to breach ICR and LTV covenants which indicated highly improbable changes would be needed before any issues were to arise .

During the year, Safestore was successful in extending its borrowing facilities, with the issuance of the equivalent of GBP149 million new Sterling and Euro denominated US Private Placement ("USPP") Notes. The current revolving credit facilities of GBP250 million and EUR70 million mature in June 2023. In assessing viability sensitivities, it has been assumed that RCF refinancing will be available on similar terms to those negotiated in 2019, maturing in 2023. In making this viability statement, with the current strength of underlying performance of the business and its balance sheet, the Directors are of the view that it is reasonable to expect the refinancing of the RCF to be available on similar terms.

The impact of these scenarios and sensitivities has been reviewed against the Group's projected cash flow position and financial covenants over the three-year viability period. Should any of these scenarios occur, clear mitigating actions are available to ensure that the Group remains liquid and financially viable.

Such mitigating actions available includes, but not limited to, are reducing planned capital and marketing spend, pay and recruitment measures, making technology and operating expenditure cuts and utilisation of available headroom on existing debt facilities.

Further, the Covid-19 pandemic resulted in a significant reduction in the economic growth of the UK and Europe in 2020. The continued potential implications of Covid-19 have been thoroughly considered with respect to the Group's strategy through the annual planning and budgeting process. Covid-19 will continue to be monitored through regular and periodic reforecasts and scenario analysis over the next twelve months and align with the three-year outlook of this review during the 2022 financial year.

The Audit Committee reviews the output of the viability assessment in advance of final evaluation by the Board. The Directors have also satisfied themselves that they have the evidence necessary to support the statement in terms of the effectiveness of the internal control environment in place to mitigate risk.

Having reviewed the current performance, forecasts, debt servicing requirements, total facilities and risks, the Board has a reasonable expectation that the Group has adequate resources to continue in operation, meets its liabilities as they fall due, retain sufficient available cash across all three years of the assessment period and not breach any covenant under the debt facilities. The Board therefore has a reasonable expectation that the Group will remain commercially viable over the three-year period of assessment.

*Typographical Correction:

This announcement corrects a typographical error reported in the financial review section (Underlying Finance Charge) of the Preliminary Results Announcement released on 13 January 2022. The total in the Facility column of the table is corrected to GBP738.3m. The Preliminary Results Announcement published on the Company's website and the Annual Results Presentation have been updated.

Notes to editors:

-- Safestore is the UK's largest self-storage group with 161 stores at 31 October 2021 comprising 128 wholly owned stores in the UK (including 71 in London and the South East with the remainder in key metropolitan areas such as Manchester, Birmingham, Glasgow, Edinburgh, Liverpool, Sheffield, Leeds, Newcastle and Bristol), 29 wholly owned stores in the Paris region and four stores in Barcelona. In addition, the Group operates eight stores in the Netherlands and six stores in Belgium under a joint venture agreement with Carlyle.

-- Safestore operates more self-storage sites inside the M25 and in central Paris than any competitor providing more proximity to customers in the wealthiest and densest UK and French markets.

-- Safestore was founded in the UK in 1998. It acquired the French business "Une Pièce en Plus" ("UPP") in 2004 which was founded in 1998 by the current Safestore Group CEO Frederic Vecchioli.

-- Safestore has been listed on the London Stock Exchange since 2007. It entered the FTSE 250 index in October 2015.

   --      The Group provides storage to around 80,000 personal and business customers. 

-- As at 31 October 2021, Safestore had a maximum lettable area ("MLA") of 6.960 million sq ft (excluding the expansion pipeline stores, and the Carlyle Joint Venture) of which 5.883 million sq ft was occupied.

   --      Safestore employs around 700 people in the UK, Paris and Barcelona. 

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END

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