TIDMLSL

RNS Number : 2223H

LSL Property Services

12 March 2015

 
 For immediate release   12 March 2015 
 

LSL Property Services plc ("LSL" or "the Group")

PRELIMINARY ANNOUNCEMENT

LSL Property Services plc, a leading provider of residential property services incorporating both estate agency and surveying businesses, announces preliminary results for the year ended 31(st) December 2014.

 
                                                        2014    2013   % change 
----------------------------------------------------  ------  ------  --------- 
 Group revenue GBPm                                    287.5   258.6         11 
 Group Underlying Operating Profit(1) GBPm              42.0    37.1         13 
 Group Underlying Operating Margin %                    14.6    14.3 
----------------------------------------------------  ------  ------  --------- 
 Profit before tax GBPm                                 31.9    17.1         87 
 Underlying profit before tax(1) GBPm                   39.8    33.9         17 
  Basic Earnings Per Share- pence                       24.5    13.6         80 
 Adjusted Basic Earnings Per Share - pence(2)           30.5    25.3         21 
 Net Bank Debt at 31(st) December GBPm(3)               34.7    26.3 
 Final proposed ordinary dividend per share - pence      8.3     7.2 
 Full year ordinary dividend per share - pence          12.3    10.5         17 
 Special dividend per share - pence                     16.5       -          - 
----------------------------------------------------  ------  ------  --------- 
 
 
   --      Underlying operating profit of GBP42.0m is a record result for the Group 
   --      Excellent progress in the Estate Agency Division 
   --      Strong market growth in the first half followed by slowing activity in the second half 

-- Major contracts secured in the Surveying Division and on-going investment in capacity management

-- Excellent value creation from investment in Zoopla - Total value created of GBP42.2m (as at IPO), GBP19.8m exceptional profit, special dividend of 16.5p per share and retention of 51% of original shareholding valued at GBP21.3m as at 31(st) December 2014

-- Exceptional charge of GBP24.6m related to PI provisions relating to the 2004 to 2008 high risk lending period. Balance sheet provision of GBP38.7m (2013: GBP25.9m)

   --      Strong operational cash flow, balance sheet and dividend growth 

-- Acquisition of Hawes & Co and 10 lettings books during 2014 and the acquisition of Thomas Morris and six lettings books since the start of 2015

1 Underlying Operating Profit and underlying profit before tax is before exceptional gains and exceptional costs, contingent consideration, amortisation of intangible assets and share-based payments

   2      Refer to Note 3 for the calculation 
   3      Refer to Note 7 for the calculation 

Commenting on today's announcement, Simon Embley, Chairman, said:

"I am very pleased to report that 2014 was a record year for the Group with underlying Operating Profit higher than LSL achieved in the property market peak of 2007. The year saw the orderly transition of senior management with Ian Crabb's first full year as Group CEO and Adrian Gill assuming responsibility for the Estate Agency Division. The year also saw the achievement of our profitability per branch target that we set in 2011 whilst Marsh & Parsons expanded its branch footprint in a difficult market. The Surveying division secured new contracts on improved margins.

I was also delighted that our investment in Zoopla delivered an exceptional return to shareholders.

The Group has a robust balance sheet with relatively low levels of gearing and is extremely cash generative at the operational level. The business is well positioned to capitalise on the changing market conditions to increase shareholder value."

For further information, please contact:

Ian Crabb, Group Chief Executive Officer

Andrew Burchall, Interim Group Finance Director

LSL Property Services plc 0207 382 0360

Richard Darby, Sophie McNulty

Buchanan 0207 466 5000

Notes to Editors:

LSL is a leading provider of residential property services to its key customer groups. Services to consumers include: residential sales, lettings, surveying, conveyancing and advice on mortgages and non investment insurance products. Services to mortgage lenders include: valuations and panel management services, asset management and property management services. For further information and a copy of the full annual report, please visit LSL's website: www.lslps.co.uk

Chairman's Statement

Introduction

I am pleased to report that against a rapidly changing market backdrop the Group has continued to make good progress, reporting Group Underlying Operating Profit of GBP42.0m (2013: GBP37.1m) for the year. This Group Underlying Operating Profit is higher than LSL achieved in the property market peak of 2007. Group Revenue increased by 11% whilst Group Underlying Operating Profit increased by 13% compared to 2013. On a statutory basis, operating profit was GBP33.9m (2013: GBP19.6m), an increase of 73%. The first half of the year saw Group Underlying Operating Profit growth of 31% against the same period in 2013 with the second half showing a more muted performance against strong comparatives.

The Estate Agency Division, in particular, has delivered a strong performance. Residential Sales income increased by 15%, Financial Services income grew by 22% and Lettings income increased largely organically by 12%. In line with our stated strategy, we saw profitability per owned branch increase by 44% to GBP46k achieving our medium term target for profit per branch set in 2011. We acquired Hawes & Co within LSLi and added a further ten small lettings acquisitions across our Estate Agency businesses. The Surveying Division delivered a solid performance during 2014 with a number of efficiency initiatives significantly improving profitability in the second half of the year.

The UK residential property services market in 2014 was very much a story of two halves. The year started very strongly continuing the trend we saw in the second half of 2013 with house purchase approvals, as measured by the Bank of England, up 35% year on year in the first quarter of 2014 and by 19% in the first half for the year. Year on year growth then moderated in the second quarter before contracting by 16% in the final quarter of the year. April also saw the implementation of changes to mortgage application processing by lenders following the Mortgage Market Review (MMR). These changes impacted the market from the second quarter onwards. Changes to stamp duty introduced at the start of December 2014 also had an impact, particularly in prime Central London, but overall there was a general slowing of activity as consumer sentiment weakened in the second half of the year.

The business remains extremely cash generative at the operational level and has a strong balance sheet. I am delighted to report an increase in our proposed final dividend of 15% to 8.3 pence per share (2013: 7.2 pence). This will result in the total dividend for the year, excluding the special dividend of 16.5 pence relating to our disposal of Zoopla shares, increasing by 17% to 12.3 pence per share (2013: 10.5 pence), recognising our confidence in the future earnings prospects of the business.

Financial Results

Group revenue increased by 11% to GBP287.5m (2013: GBP258.6m) and Group Underlying Operating Profit increased by 13% to GBP42.0m (2013: GBP37.1m) with the Group Underlying Operating Margin improving to 14.6% (2013: 14.3%).

The Estate Agency Division increased operating profit by 16% to GBP33.9m (2013: GBP29.1m). This performance was delivered in a market where house purchase approvals for the whole year increased by 5% to 769,000(1) (2013: 736,000). This moderate full year growth masked a changing market during the year with volume growth of 19% in first half of the year followed by a 7% contraction in the second half of 2014 against the prior year. Sequentially, the market in the first half of the year was 1% down on the second half of 2013 whilst the second half in 2014 was 6% lower than the first half. There was strong revenue growth in Residential Sales income, Financial Services and Lettings income. Marsh & Parsons continued its expansion strategy with four new branch openings and made good progress in a prime Central London market where market conditions were challenging in the second half of the year. In line with previous trends, repossession volumes fell by a further 27% to 21,000(2) in the year (2013: 28,900) which impacted revenue and profit in our asset management activities.

The Surveying Division faced a broadly flat market for mortgage approval transactions. Total mortgage approvals were 1,280,000 (2013: 1,286,000), including a 2% decrease in remortgages to 385,000 (2013: 393,000). Although the number of jobs completed reduced by 6% to 372,000, the revenue per job increased resulting in a 3% increase in total revenue to GBP62.2m. During the year, we were delighted to secure multi-year valuation services contracts with Barclays Bank PLC and Lloyds Banking Group. Subsequent to the year end, we secured a multi-year contract as lead valuer, this time with the mortgage division of Santander UK. These non-exclusive contracts are all on contract terms reflecting improved conditions in the mortgage valuation market.

Towards the end of the year, the Surveying Division concluded a project to improve operational performance and productivity whilst improving working practices, which includes the consolidation of all administrative functions at its Kettering location. The associated one off costs of this exercise of GBP0.7m will be recovered in savings during the first half of 2015. The one off costs are included as an exceptional item in 2014. Operating profit was marginally ahead at GBP13.3m (2013: GBP13.1m) with operating margin of 21.4% (2013: 21.7%).

1 Source: Bank of England for "House Purchase Approvals" 2014

2 Source: Council of Mortgage Lenders arrears and repossessions data relating to properties taken into possession by first-charge mortgage lenders for 2014.

As previously announced in December 2014, we have needed to further increase our PI provisions relating to the 2004 to 2008 high risk lending period. The announcement indicated a range of between GBP20.0m and GBP25.0m and following further work, we have provided an additional reserve of GBP24.6m which is included in 2014 as an exceptional item. Whilst the cause is a historic market issue relating to historic periods, it remains disappointing. The additional provision reflects a number of factors. Although we have seen the reduction in the rate of notification that we had expected during the year, and assumed in setting the previous level of provision, a greater proportion of the notifications are deteriorating into claims. Claims are also hardening with the more difficult and complex claims now being progressed. This is resulting in an increase in the average cost per claim, particularly in respect of legal costs reflecting the complexity of the arguments. The additional provision represents the Group's current best estimate of likely claims costs but the process of resolving open claims and estimating future claims is on-going. The review was conducted with the overall aim of ensuring a high degree of confidence that the total PI provision will be adequate to cover the remaining risk relating to the 2004 to 2008 high lending period. The provision required is highly sensitive to the run rates of new claims and the costs per claim for both new and existing claims. Claims experience since the high risk lending period has significantly improved as a result of both structural changes in the market place and the overhaul of internal procedures.

Profit before tax, amortisation, share based payments, contingent consideration and exceptional costs increased by 17% to GBP39.8m (2013: GBP33.9m). Net exceptional operating costs of GBP6.2m (2013: GBP13.0m) included PI costs of GBP24.6m (2013: GBP12.0m) noted above. Exceptional operating income includes a GBP19.8m exceptional profit on the part disposal of the Group's investment in Zoopla. There was also a non-cash credit of GBP0.4m (2013: GBP2.8m charge) relating to employment related contingent consideration in acquisitions and amortisation of intangible assets during the year was GBP0.6m (2013: GBP0.4m). Profit before tax increased to GBP31.9m (2013: GBP17.1m) and profit after tax was GBP25.2m (2013: GBP14.0m). On an adjusted basis, earnings per share increased by 21% to 30.5 pence (2013: 25.3 pence). Unadjusted undiluted basic earnings per share were 24.5 pence (2013: 13.6 pence).

Cash generated from operations was GBP25.7m (2013: GBP26.9m). Operating cash flow included PI cash settlements of GBP13.3m (2013: GBP14.4m). Capital expenditure increased to GBP9.2m (2013: GBP7.9m) including investment in new IT systems, including a common platform for our Financial Services businesses and the development of enhanced lettings systems in Marsh & Parsons, Your Move and Reeds Rains.

Net Bank Debt at 31(st) December 2014 was GBP34.7m compared to GBP26.3m at 31(st) December 2013 after investing GBP9.7m in acquisitions, financial assets, joint ventures and the settlement of deferred consideration (2013: GBP5.4m) and the purchase of LSL shares by LSL's Employee Benefit Trust. Net Bank Debt increased in the year primarily because of the increase in PI cash settlement costs. The Group has a GBP100m committed bank facility until August 2017.

Net assets decreased by GBP16.2m to GBP83.1m at 31(st) December 2014 (2013: GBP99.3m), as a result of the special dividend paid following the realisation of the investment in Zoopla on its initial public offering (IPO).

Dividend

As a result of the growth in underlying Group profitability and the Board's positive view of future prospects for the business, an increase in the final dividend of 15% to 8.3 pence per share (2013: 7.2 pence) will be proposed to Shareholders at the forthcoming AGM, increasing the total dividend for 2014, excluding the one off special dividend related to Zoopla of 16.5 pence, by 17% to 12.3 pence per share (2013: 10.5 pence per share). The proposed dividend payment is at the upper end of our previously stated policy of applying a dividend payout ratio of between 30% to 40% of Group Underlying Operating Profit after interest and tax and reflects our confidence in the future.

The ex dividend date for the final dividend is 26(th) March 2015 with a record date of 27(th) March 2015 and a payment date of 7(th) May 2015. Shareholders have the opportunity to elect to reinvest their cash dividend and purchase existing shares in LSL through a dividend reinvestment plan.

Divisional performance

Estate Agency Division

2014 has been another year of excellent progress combined with major investment in the Estate Agency Division. Profit per owned branch, excluding Marsh & Parsons, increased by 44% to GBP46,000 (2013: GBP32,000) compared to the medium term target of GBP30,000 to GBP50,000 which the Board set in 2011 when profit per owned branch was GBP5,000. The Board has accordingly reviewed the target for branch profitability and has increased the target to GBP80,000 to GBP100,000 per owned branch in the medium term on the expectation of longer term stability in the UK residential property sector. All key income streams in the Estate Agency Division other than our countercyclical Asset Management business have grown strongly and operating margin increased to 15.0% (2013: 14.7%).

Residential Sales exchange income, excluding Marsh & Parsons, increased by 20% to GBP76.8m (2013: GBP64.1m) driven mainly by improved mix and good progress increasing the average Estate Agency fee. The rate of income growth varied during the year in line with the fluctuations in the market. Our Lettings business has continued to perform well with Lettings income, excluding Marsh & Parsons, increasing by 10% to GBP43.3m (2013: GBP39.2m). We continue to invest in our Financial Services, Lettings and conveyancing activities as well as looking for ways to improve back office efficiency.

Marsh & Parsons made good progress in the volatile prime Central London market where stock levels remained challenging all year driving increased price expectations in the first half of the year which then ameliorated in the second half. Total revenue increased by 9% to GBP32.5m (2013: GBP29.9m) with Residential Sales broadly flat but with excellent Lettings growth of 18%. Operating profit was GBP6.5m (2013: GBP6.7m), impacted by the investment in opening four new branches and of putting in place infrastructure to support the on-going branch opening programme.

Financial Services income delivered through our Estate Agency Division branches and Financial Services intermediary networks increased by 22% during 2014 to GBP43.7m (2013: GBP35.8m). Activity levels are growing ahead of the market reflecting the breadth and depth of the Group's Financial Services offerings. The Group arranged total mortgage lending completions of GBP11.6bn in 2014 (2013: GBP7.6bn).

Asset Management delivered another solid result in a countercyclical market. Revenue declined by 18% to GBP11.7m (2013: GBP14.3m) in a market where repossession volumes reduced by 27% to 21,000 (2013: 28,900). Repossessions have now fallen for five years running by a total of 57%. The business is continuing to target new property management contracts.

Surveying Division

The underlying profit performance was maintained during the year as a result of contract wins and efficiency improvements offset by a decline in volumes. After a strong first half of the year, our Surveying Division's volumes declined in the second half of year resulting in a 6% reduction in our volumes year on year. Total mortgage approvals remained broadly flat year on year at 1.280m (2013: 1.286m).

The operating profit margin in the second half year was 24.5% (2013: 24.1%) and was achieved through improved efficiency and tight cost control. The operating profit of GBP7.6m (2013: GBP7.7m) in the second half of the year represented a 33% increase on the first half of the year. As reported last year, the Surveying Division reduced its focus on developing surveying services for private buyers to focus on higher margin valuation services for corporate clients. As a result the full year revenue from surveying services for private buyers reduced by 18% to GBP4.0m (2013: GBP4.9m).

Despite incurring the costs of recruiting graduates into the new surveyor training scheme, operating profit levels were maintained. Full year operating margin was maintained at 21.4% against a 2013 comparative of 21.7%.

Developments

During 2014, we have continued to invest in the business with the acquisition in March 2014 of Hawes & Co which is a South West London based agent with six branches offering Residential Sales and Lettings services. We have also purchased a further 10 small lettings books during 2014 for a total consideration of GBP1.8m. We will continue to look to acquire attractive businesses. Subsequent to the year end, we acquired Thomas Morris a multi award winning estate agency and lettings business with seven branches in Cambridgeshire, Bedfordshire and Hertfordshire together with a further six lettings books. In the Surveying business our graduate surveyor recruitment and training programme continues to be a success. In 2013 and 2014 we hired 43 and 60 new graduates respectively with the expectation that the graduates would take 12 months to train. The 2013 intake became productive midway through 2014.

During the year, Marsh & Parsons opened four branches in Shepherd's Bush, Camden, East Sheen and Richmond which are performing in line with management's expectations. The business remains committed to an opening programme of new branches which will result in doubling the number of branches which were acquired with the business in 2011 over the next four to five years.

We were extremely pleased to announce in our interim statement that the IPO of Zoopla was successful and represented significant value creation for the Group. The cost of the investment was GBP1.9m and this had increased to a value of GBP44.1m on IPO. We took the decision to sell 48.9% of our shareholding in Zoopla at IPO. As a result, we have generated an GBP19.8m exceptional profit on disposal while still retaining a 2.6% shareholding which has been revalued in the balance sheet at GBP21.3m. In addition, we received a total dividend of GBP1.1m from Zoopla during the year (2013: GBP0.5m).

Board and Corporate Governance

In January 2014, we appointed Bill Shannon as an independent Non Executive Director and Chairman of the Remuneration Committee, and on the same date Mark Pain stepped down from the Board as an independent Non Executive Director. Bill has significant PLC board experience in strategy, operations, finance and governance in consumer, financial services, residential and commercial property sectors. We would like to thank Mark for his significant contribution to LSL. Bill was subsequently appointed Non Executive Deputy Chairman and Senior Independent Director on 1(st) January 2015.

On 24(th) November 2014, as part of an orderly transition in the management of our Estate Agency business, Adrian Gill was appointed as Executive Director, Estate Agency and he took over from David Newnes on 1(st) January 2015 following a transition period. Adrian has considerable experience in the sector, having spent over 10 years as an Executive Director at Connells Limited, the national estate agency business of the Skipton Building Society and two years as an independent Non Executive Director of LSL. David Newnes retired from the Board on 31(st) December 2014 and we would like to thank David for his substantial contribution to the development of LSL over a long and distinguished career with the Group. In December 2014, David Newnes, in recognition of over 35 years' service to the estate agency industry, received the 'Outstanding Contribution to Estate Agency Award' at the prestigious Sunday Times Estate Agency of the Year Awards.

After many years of excellent service to the Group, Roger Matthews retired as Chairman on 31(st) December 2014. I would personally like to add my thanks to those of the Board for the guidance and support that Roger has provided since he joined the Board as Chairman on the IPO of the Group in 2006.

During the latter part of 2014, Roger Mathews as Chairman, consulted with a number of our major Shareholders regarding the future composition of the Board, including my change of role and Bill Shannon's new responsibilities. Whilst as Chairman, I am not independent on appointment, Shareholders, the Nominations Committee and the Board supported my change of role as it facilitates an orderly succession and reflects the Board's desire to retain my knowledge and expertise of the residential property market, maintain contacts with key stakeholders and benefit from my record of delivering shareholder value.

Steve Cooke, the Group Finance Director, left the Board on 19(th) December 2014. Andrew Burchall was appointed as Interim Group Finance Director on 5(th) January 2015 and the search is on-going for a permanent Group Finance Director.

The Board remains committed to high levels of corporate governance. In respect of 2014, the Board has again conducted an annual review of its effectiveness and that of its Committees, taking into account the balance of skills, experience, independence and knowledge of our businesses and we concluded that the Board and its Committees are effective and are able to discharge their respective duties and responsibilities appropriately.

In September 2014, the FRC updated the UK Corporate Governance Code (the Code) and whilst this Report includes disclosures that reflect the 2012 edition of the Code, we have looking forward, ensured that for 2015 we are operating in accordance with the 2014 edition of the Code. This includes the implementation of our Remuneration Policy, further details of which are set out in the Directors' Remuneration Report.

The Board has during the year also reviewed its composition, which at the date of this Report includes three independent Non Executive Directors and two Executive Directors. We have also commenced a process to appoint an additional independent Non Executive director to the Board. Further, the Board continues to recognise the benefits of diversity in the boardroom, including gender and racial diversity. The current Board composition includes one female Director, Helen Buck, who is an independent Non Executive Director. Whilst we remain of the view that the setting of targets for the number of female directors on the Board is not necessary, and that we will continue to appoint on merit, I will continue to ensure that our searches for new directors take into account diversity, including gender and race.

LSL remains committed to promoting diversity throughout the Group and in 2014 we continued to build on the diversity reviews conducted during the previous years. Further details of the study and its conclusions are set out in our Corporate Social Responsibility Report.

As Chairman, with the responsibility for leadership of the Board, I personally review its effectiveness on all aspects of its role and encourage feedback.

People

The Group expanded significantly during 2013 through investment to build capacity and through a number of small bolt-on acquisitions in both lettings books and residential sales businesses. During 2014, headcount reduced towards the end of the year in light of the softening in the market. In total, the number of Group employees decreased to 5,222 (2013: 5,299).

Our success is ultimately dependent on the customer service provided by colleagues in all parts of the business. We have had a successful year in 2014 and I would like to thank all of our employees for their hard work and commitment which has contributed to this result and wish them well in their careers with LSL.

Current trading and outlook

The forthcoming year is expected to see uncertain market conditions in the first half with the potential for improved market conditions during the second half of the year. Year on year market comparatives in the first quarter are expected to be adverse in part due to the lower opening pipeline of activity following the weaker last quarter of 2014. Whilst we are seeing improvements in February, the second quarter is expected to be impacted by the upcoming general election.

Against this uncertain market backdrop, the Group remains committed to driving profitable organic growth across the business. In light of the changed market conditions, a review of headcount and other costs by business has been completed and the necessary actions are being taken. We will continue to evaluate selective acquisitions and will capitalise fully on the investments made in 2014 to optimise profitability.

The Group has started the year in line with management's expectations and through a series of internally generated initiatives and an expectation of a stronger market in the second half, the business is well placed to deliver a solid performance in 2015.

The Group has a robust balance sheet with relatively low levels of gearing and is extremely cash generative at the operational level. The business is well positioned to capitalise on the changing market conditions to increase Shareholder value.

Simon Embley

Chairman

12(th) March 2015

Business Review - Estate Agency Division

The Estate Agency Division delivered excellent profit growth

 
                                         2014     2013        % 
Financial                                GBPm     GBPm   change 
------------------------------------  -------  -------  ------- 
  Residential Sales exchange income      92.1     80.0       15 
  Lettings income                        58.5     52.2       12 
  Asset Management income                11.7     14.3     (18) 
  Financial Services income              43.7     35.8       22 
  Other income(1)                        19.3     15.9       21 
 
 
  Total income                          225.3    198.2       14 
  Operating expenditure               (191.4)  (169.1)       13 
  Operating profit(5)                    33.9     29.1       16 
------------------------------------  -------  -------  ------- 
 
KPIs 
------------------------------------  -------  -------  ------- 
 
  Exchange units                       29,704   27,512        8 
  Exchange units(2)                    29,111   27,352        6 
  Operating margin (%)                  15.0%    14.7% 
  Fees per unit                         3,101    2,908        7 
  Fee per unit(2)                       2,968    2,877        3 
------------------------------------  -------  -------  ------- 
 
  House purchases (000s)(3)               769      736        5 
  Repossessions(4)                     21,000   28,900     (27) 
------------------------------------  -------  -------  ------- 
 

1 'Other income' includes franchising income, conveyancing services, EPCs, Home Reports, utilities and other products and services to clients of the branch network.

2 Exchange units and fee per exchange are on a like-for-like basis (excluding branch openings and closures)

3 Source Bank of England for "House Purchase Approvals" 2014

4 Source Council of Mortgage Lenders arrears and repossessions data relating to properties taken into possession by first-charge mortgage lenders for 2014.

5 Operating Profit is before exceptional items, contingent consideration, amortisation of intangible assets and share-based payments

Estate Agency Division Performance

The UK residential property services market in 2014 was very much a story of two halves. The year started very strongly continuing the trend seen in the second half of 2013 with house purchase approvals up 35% year on year in the first quarter of 2014 and by 19% in the first half for the year. Year on year growth then moderated in the second and third quarters before contracting by 16% in the final quarter of the year. April also saw the implementation of changes to mortgage application processing by lenders following the MMR. These changes impacted the market from the second quarter onwards. Changes to stamp duty introduced at the start of December 2014 also had an impact, particularly in prime Central London, but there was a general slowing of activity as consumer sentiment weakened in the second half of the year.

Allowing for this seasonal volatility, the total market, as measured by mortgage approvals for house purchases, for the full year increased by a modest 4.5% to 769,000 (2013: 736,000)(3) which compares to historic normalised levels of 1.2m approvals per annum. Allowing for the lag between mortgage approval and completion, it is estimated that the number of mortgage completions in the year, which is the key driver for LSL's Residential Sales income, increased by 11% to 677,000 (2013: 609,000).

LSL has a balanced Estate Agency model and over the last seven years has significantly built its exposure to non-cyclical income and countercyclical streams such as Lettings and Asset Management income. These income streams have grown at a compound annual rate of 15% over the period, increasing from GBP40.4m in 2010 to GBP70.2m in 2014. Given expectations for the housing transaction volumes in the UK residential property market in 2015, the Group expects to continue to target these income streams through an active programme of organic growth and acquiring lettings books across the UK portfolio. The Estate Agency Division delivered an excellent performance in 2014 with total income growing by 14% to GBP225.3m (2013: GBP198.2m). The benefit of operational gearing can be seen as 18% of the increase in revenue fell through to operating profit even after investment to support future growth. Operating profit increased by 16% to GBP33.9m (2013: GBP29.1m). The business therefore improved its operating profit margin to 15.0% (2013: 14.7%). As the market in 2015 tightens, particularly in the first half, the Group will be looking at further ways to improve efficiency.

3 Bank of England for "House Purchase Approvals", "Remortgage approvals" and "Total Mortgage Approvals" 2014

Investment in the Estate Agency Division during 2014 included the recruitment of additional employees into Lettings and Financial Services which will allow the Estate Agency Division to capitalise on market opportunities in 2015. In addition, Marsh & Parsons opened four new branches which will allow it to grow in new geographies within the prime Central London market place.

Estate Agency Division Branches

Your Move, Reeds Rains and the LSLi brands all continued to perform well during the year. Residential Sales income increased by 15% to GBP92.1m (2013: GBP80.0m) due mainly to an improvement in volume and the average fee which increased by 7% to GBP3,101 (2013: GBP2,908) driven partly by improved mix. Excluding the impact of Marsh & Parsons, the average fee increased by 10% to GBP2,654 (2013: GBP2,407).

Marsh & Parsons

Marsh & Parsons delivered a solid performance in a challenging prime Central London market. Although there was significant house price appreciation in prime Central London in the first half of 2014, these conditions significantly ameliorated in the second half of the year. There continues to be a scarcity of stock for both residential sales exchanges and lettings in prime Central London markets. This has created pressure on volume growth although commission percentages have been maintained and the average fee per exchange has increased by 11% in the year. Against this backdrop, Marsh & Parsons revenue increased by 8.7% to GBP32.5m (2013: GBP29.9m) with Lettings growth of 18% which is a strong result. Operating profit was GBP6.5m (2013: GBP6.7m).

Operating profit reduced marginally year on year because of an increase in the cost base driven by further investment in new branch openings to give the business greater coverage of the prime Central London market and the capacity to further expand going forward. During 2014, four new branches were opened in Shepherd's Bush, Camden, East Sheen and Richmond which are performing in line with the Board's expectations. The Group is targeting further new branch openings in 2015.

Financial Services

Total Financial Services income delivered through the intermediary networks of First Complete and Pink Home Loans, the Estate Agency Division's branches and Linear Financial Solutions increased substantially by 22% during 2014 to GBP43.7m (2013: GBP35.8m). Revenue has continued to grow consistently since 2010 as a result of significant organic growth including the successful roll out of Financial Services to all Estate Agency branches and the acquisition of new intermediary networks. In total the Group arranged mortgage lending completions of GBP11.6bn during 2014 (2013: GBP7.6bn) giving the Group an important position as a mortgage distributor for lender clients as well as a growing revenue and profit stream.

CounterCyclical Income

LSL continues to focus on growing Lettings income across all of its businesses through organic growth and through selective acquisitions of lettings books. LSL's on-going focus on growing Lettings income reflects the recurring nature of the revenue stream along with attractive economics. LSL is continuing to invest in acquiring lettings businesses and has recruited additional Lettings consultants during the year. Total Lettings income grew by 12% year on year, an improvement on the growth rate of 9% in the prior year. Growth was also consistent throughout the year with 12% growth sustained in both the first half and the second half of the year.

With the improvements in the economy and continued low interest rates, repossession volumes again fell. The rate of market contraction increased to 27% from 15% in 2013 with the total number of repossessions now down to 21,000 in 2014 (2013: 28,900)(4) . The market has now declined for each of the last five years and is now well below half of the total of 48,900 in 2009. During this period LSL's market share in Asset Management has increased. However, the acceleration in the decline in the size of the market in 2014 as well as continued fee pressure has resulted in an 18% reduction (2013: 8% reduction) in revenue to GBP11.7m (2013: GBP14.3m). Despite this contraction, the Asset Management business is well positioned to capitalise on an increase in repossession volumes which may occur if and when interest rates start to rise.

In order to offset the decline in repossession volumes, the Asset Management business has further developed its corporate property management offering.

The Group now benefits from total counter-cyclical income from Lettings and Asset Management of GBP70.2m compared to GBP66.5m in 2013, which represents 31% of the Estate Agency Division's revenue and 24% of Group revenue.

4 Source: Council of Mortgage Lenders arrears and repossessions data relating to properties taken into possession by first-charge mortgage lenders for 2014

Developments

After many years with LSL, most recently as an Executive Director, David Newnes retired at the end of 2014. He was succeeded by Adrian Gill, who was, until November, a Non Executive Director of the Group. Adrian has considerable experience in the residential property sector, having spent over 10 years as Executive Director at Connells Limited, the national estate agency business of the Skipton Building Society. Over the next few months, Adrian as Executive Director, Estate Agency will be reviewing and updating the Group's strategy for the Estate Agency Division.

As well as investing in headcount in 2014 to increase Lettings and Financial Services capacity, LSL also continued a programme of investment in new front end systems in Your Move, Reeds Rains and the LSLi brands which was started in 2013. LSL provides excellent service to its customers and this has been underpinned by high quality systems. In 2013 the Group began a project to design and implement next generation front end lettings systems. This was successfully rolled out during 2014 and further upgrades are planned into 2015 to enhance the functionality and capabilities of the applications.

In addition LSL is in the process of rolling out a new common IT platform across our Financial Services intermediary networks, trading as Pink Home Loans and First Complete, which will improve customer service and support the ongoing provision of appropriate financial outcomes to consumers and increase operational efficiency.

The MMR was implemented on 26(th) April 2014. The FCA's aim for the MMR was to deliver a 'sustainable market for all participants that is flexible for consumers'. In 2014, LSL has made substantial investment and took significant steps to prepare for the new requirements including the selection of and investment in new software and training of the employed and network employees as required. The implementation has gone well and the market has settled in to the new lending criteria regime.

At the start of 2015, the online property portal market saw the launch of 'OnTheMarket.com', the portal of Agents Mutual. LSL has not joined OnTheMarket.com and continues to use both Rightmove and Zoopla and their associated portals as LSL believes that this approach offers the best service to the Estate Agency customers.

During 2014, the Group has continued to make selective acquisitions and has added to the Estate Agency Division in the South East through the acquisitions of Hawes & Co and ten lettings books.

In 2015 LSL will continue with the same strategy focusing on driving organic growth in Residential Sales, Lettings and Financial Services and rolling out new branches in Marsh & Parsons. The Group will also continue to evaluate selective estate agency acquisitions. Subsequent to the year end, LSL acquired Thomas Morris a multi award winning estate agency and lettings business with seven branches in Cambridgeshire, Bedfordshire and Hertfordshire together with a further six lettings books.

Regulation - Financial Services

First Complete and Pink Home Loans (the trading name of Advance Mortgage Funding) are both directly authorised by the FCA in relation to the sale of mortgage, pure protection and general insurance products. Your Move, Reeds Rains Financial Services, Reeds Rains and Embrace Mortgage Services along with the LSLi subsidiaries are all appointed representatives of First Complete, while Linear Financial Solutions is an appointed representative of Advance Mortgage Funding for mortgage and insurance business and also an appointed representative of Openwork for investment business.

As a result of Linear Financial Solutions' appointment by Openwork, LSL has a small indirect shareholding of Openwork.

Regulation - Residential Sales and Lettings

The LSL Estate Agency Division's branches adhere to the Codes of Practice issued by industry professional and regulatory bodies, The Property Ombudsman (TPO) and/or the Association of Residential Lettings Agents (ARLA). Further, in June 2014, Your Move's Lettings Director became the President of ARLA.

This is in addition to observing compliance with relevant legislation, such as the Consumer Protection Regulations, guidance material published by relevant regulators, including the Competition and Markets Authority (CMA) (and its predecessor the Office of Fair Trading (OFT)), the National Trading Standards Agency/Trading Standards Institute (TSI), HMRC and codes published by other relevant bodies, including the Advertising Standards Authority (ASA). LSL from time to time also enters into direct dialogue with the regulators and consumer groups, such as Which. During 2014, the CMA, TSI, HMRC and FCA took over responsibilities from the OFT in relation to Residential Sales and Lettings regulation (including Anti-Money Laundering) and Consumer Credit.

Branch numbers

Breakdown of Estate Agency branches as at 31(st) December 2014.

 
                  Owned  Franchised  Totals 
----------------  -----  ----------  ------ 
Your Move           218          72     290 
Reeds Rains         124          45     169 
LSLi                 52           6      58 
Marsh & Parsons      22           -      22 
Total               416         123     539 
----------------  -----  ----------  ------ 
 

The above branch numbers include four virtual branches

Surveying Division

Strong second half performance

 
                                              2014    2013        % 
  Financial                                   GBPm    GBPm   Change 
------------------------------------------  ------  ------  ------- 
  Revenue                                     62.2    60.4        3 
  Operating expenditure                     (48.9)  (47.3)        3 
  Operating Profit(1)                         13.3    13.1        2 
------------------------------------------  ------  ------  ------- 
 
  KPIs 
------------------------------------------  ------  ------  ------- 
  Profit margin (%)                           21.4    21.7 
  Jobs Performed (000s)                        372     396      (6) 
  Revenue from private surveys (GBPm)          4.0     4.9     (18) 
  Income per job (GBP)                         167     153        9 
  PI provision (Balance Sheet) provision 
   at 31(st) December (GBPm)                  36.7    25.9 
  Number of qualified surveyors at 31(st) 
   December                                    361     386      (6) 
 
  Mortgage approvals (000's)(5)              1,280   1,286        - 
------------------------------------------  ------  ------  ------- 
 

1 Operating Profit is before exceptional items, amortisation of intangible assets and share-based payments

 
Surveying Division Performance 
 

Total mortgage approvals remained broadly flat year on year at 1.280m (2013: 1.286m) with growth in the first half followed by a 10% decrease in total mortgage approvals in the second half compared to the same period last year. This slowdown in the second half can be attributed to consumer sentiment and the impact of the MMR.

Surveying turnover was GBP62.2m (2013: GBP60.4m) an increase of 3% on last year and the total number of jobs performed was 372,000 (2013: 396,000). The reduction in volumes was driven by the slowdown of the mortgage market in the second half of the year, with volumes down by nearly 10% year on year. Additionally the decision of a major lender client to improve commercial terms but transfer some of their valuations to another provider of valuation services also impacted on the second half.

Despite a 1% reduction in the Surveying Division's turnover to GBP31.0m (2013: GBP32.0m) in the second half versus the first half of the year, the operating profit margin in the second half year was 24.5% (2013: 24.1%) through improved efficiency and tight cost control. The operating profit of GBP7.6m (2013: GBP7.7m) also represented a 33% increase on the first half of the year. As reported last year, the Surveying Division reduced the focus on developing surveying services for private buyers to focus on higher margin surveying for corporate clients. As a result the full year revenue from surveying services for private buyers reduced by 18% to GBP4.0m (2013: GBP4.9m).

As reported in 2013 in response to the surveying market's capacity constraints, the Group launched a new graduate recruitment and training programme. This represents a major investment for the business. In 2014 a further 60 graduates were hired in addition to 43 hired during 2013. The benefits of this investment commenced in the second half of the year and will be further realised in 2015. The constrained capacity in the first half of 2014 resulted in an improvement in the pricing environment and the benefits were realised in the longer term contracts renewed in the year and the major new contract won.

Operating profit was GBP13.3m (2013: GBP13.1m) and the operating profit margin was 21.4% (2013: 21.7%). These figures are stated after deducting the cost of investment in the graduate programme. Adjusting for this cost, on a like-for-like basis, operating profit increased to GBP15.4m (2013: GBP13.6m), an increase of 13.2% and the operating margin was 24.8% (2013: 22.5%).

5 Bank of England for "Total Mortgage Approvals" 2014

Surveying Division Developments

The major initiative in the Surveying Division of investing in a new graduate recruitment and training programme to increase capacity has continued in 2014. Whilst the overall market conditions worsened in the second half of 2014, some geographically concentrated capacity constraints remain, particularly in London and the South East. The graduate programme has enabled LSL to respond to this challenge by moving surveyors around the country.

In the final quarter of the year the Surveying Division concluded a project to optimise operational performance and productivity whilst improving its working practices; this included the consolidation of all administrative functions at its Kettering support services location. The associated one off costs of GBP0.7m associated with this exercise will be recovered in savings during the first half of 2015.

The Surveying Division serves key lender clients through both exclusive contracts and through panel management arrangements. LSL is continuing to invest in the business in order to maintain high service levels for all clients.

The Surveying Division had a number of contracts up for renewal in 2014 and all of the major contracts were successfully renewed with improved pricing. There will be fewer renewals and new opportunities in 2015 but the Surveying Division will vigorously pursue those available. The uncertain economic conditions, including any impact of the general election, may impact the overall housing market and consequently surveying volumes, nevertheless the renewal of existing major contracts in 2014 secures a significant proportion of expected revenues.

PI Costs

As previously announced on 19(th) December 2014, LSL has needed to further increase the PI provisions relating to the 2004 to 2008 high risk lending period. The announcement indicated a range of between GBP20.0m and GBP25.0m and following further work, including a case by case independent review by specialist external legal counsel, LSL has provided an additional reserve of GBP24.6m which is included in 2014 as an exceptional item. Whilst the cause is an historic market issue relating to historic periods, it remains disappointing. The additional provision reflects a number of factors. Although LSL has seen the reduction in the rate of notifications that had been expected during the year, and assumed in setting the previous level of provision, a greater proportion of the notifications are deteriorating into claims. Claims are also hardening with the more difficult and complex claims now being progressed. This is resulting in an increase in the average cost per claim, particularly in respect of legal costs reflecting the complexity of the arguments. The additional provision represents the Group's current best estimate of likely claims costs but the process of resolving open claims and estimating future claims is on-going. The review was conducted with the overall aim of ensuring a high degree of confidence that the total PI provision will be adequate to cover the remaining risk relating to the 2004 to 2008 high lending period. The provision required is highly sensitive to the run rates of new claims and the costs per claim for both new and existing claims. Claims experience since the high risk lending period is substantially improved as a result of both structural changes in the market place and the overhaul of internal procedures.

Financial Review

The key drivers of the financial performance of LSL in 2014 are summarised below:

Income statement

Revenue

Revenue increased by 11.2% to GBP287.5m in the year ended 31(st) December 2014 (2013: GBP258.6m).

Operating Expenses Excluding Exceptional Costs, Amortisation and Share Based Payment

Operating expenses increased by 10.5% to GBP249.3m (2013: GBP225.6m). This was mainly in the Estate Agency Division and included investment to support revenue growth in 2014 on the back of ten months of market growth seen in 2013. The average number of full time equivalent employees during the year was 4,760 (2013: 4,327).

Underlying Operating Profit

Group Underlying Operating Profit (before exceptional gains and exceptional costs, contingent consideration, amortisation of intangible assets and share-based payments) increased by 13.2% to GBP42.0m (2013: GBP37.1m) with the Underlying Operating Profit Margin of 14.6% (2013: 14.3%). On a statutory basis, the Group operating profit increased by 72.7% to GBP33.9m (2013: GBP19.6m) with the Operating Profit Margin of 11.8% (2013: 7.6%).

Exceptional Items

Total net exceptional costs in 2014 were GBP6.2m (2013: GBP13.0m). The main exceptional costs in 2014 were comprised of PI Costs of GBP24.6m (for further details see Provision for PI claims and notifications below). The total exceptional cost also includes acquisition related costs (GBP0.4m) and restructuring, redundancy and other associated branch closure costs including onerous lease provisions (GBP1.1m). These exceptional costs were partly offset by a small gain on the disposal of freehold properties and on the sale of part of LSL's investment in Zoopla on its IPO totalling GBP19.8m. In 2013 exceptional costs comprised of PI Costs of GBP12.0m, acquisitions related costs of GBP0.2m and redundancy and other associated branch closure costs of GBP0.9m. These costs were offset by a gain on the sale of freehold properties totalling GBP0.1m.

Provision for PI claims and notifications

Since early in 2012, the Group has experienced a high level of claims relating to the 2004 to 2008 period, which was a period of relatively high risk lending characterised by higher house prices, high loan-to-value ratios and considerable levels of buy-to-let and sub-prime lending. As a result the provision for PI Costs was increased by GBP17.3m in June 2012 and again by GBP12.0m in November 2013. Following a further deterioration in claims experience in 2014, the provision for PI Costs was increased by GBP24.6 million in 2014.

Contingent consideration

Certain contingent consideration arrangements have been accounted for as remuneration as the arrangements potentially involve the vendors forfeiting amounts otherwise due if continued services are not provided. These amounts are shown separately on the face of the Income Statement.

Contingent consideration relating to the 2011 acquisition of Marsh & Parsons has been treated as an expense of GBP2.3m (2013: GBP0.4m) in 2014. Further, LSLi has acquired a number of subsidiaries whereby the contingent consideration is also considered to be remuneration under IFRS 3. A credit of GBP2.7m (2013: GBP2.4m expense) was recorded in 2014 reflecting revisions to future earn out assumptions.

Net Financial Costs

Net financial costs (excluding exceptional finance costs) amounted to GBP2.2m (2013: GBP3.1m). The finance costs related principally to interest and fees on the revolving credit facility, however, GBP0.1m (2013: GBP0.7m) of the costs relates to the unwinding of discounts on provisions.

Taxation

The UK standard corporation tax rate has reduced from 28% as at 1(st) January 2011 to 21% from 1(st) April 2014 with a further reduction to 20% occurring on 1(st) April 2015. The effective rate of corporation tax for the year was 21.1% (2013: 21.4%) excluding prior year adjustments. The effective tax rate for 2014 and 2013 was impacted by non-taxable income for joint ventures and dividends, the impact of a rate change on the deferred tax liability, contingent consideration recognised as an expense and the impact of temporary differences on certain non-qualifying properties no longer being recognised. Excluding these impacts the effective tax rate is 22.0% (2013: 24.0%). Income tax charged directly to other comprehensive income was GBP2.7m (2013: GBP4.4m); this is comprised of a credit of GBP4.1m and a charge of GBP1.4m and relates to the revaluation of financial assets. Income tax credited directly to the share based payment reserve is GBPnil (2013: GBPnil).

Adjusted Basic Earnings Per Share

The Basic Earnings Per Share was 24.5 pence (2013: 13.6 pence). The Adjusted Basic Earnings Per Share (as calculated in Note 10 to the Financial Statements) is 30.5 pence (2013: 25.3 pence). The Directors consider that the adjustments made to exclude the after tax effect of exceptional items, contingent acquisition consideration treated as remuneration, and amortisation of acquisition intangibles provides a better and more consistent indicator of the Group's underlying performance.

Balance Sheet

Capital Expenditure

Total capital expenditure in the year amounted to GBP8.5m (2013: GBP7.1m) and an additional GBP0.7m (2013: GBP0.7m) has been spent internally on developing new software which has been treated as an intangible asset.

Bank Facilities

LSL refinanced its bank facility in 2013 with a GBP100.0m revolving credit facility in place until August 2017 (2013: GBP100.0m). During the period under review, the Group complied with all of the financial covenants contained within the facility.

Net Bank Debt

As at 31(st) December 2014 Net Bank Debt was GBP34.7m (2013: GBP26.3m) and Shareholders' funds amounted to GBP83.1m (2013: GBP99.3m) giving balance sheet gearing of 41.8% (2013: 26.5%). The increase in Net Bank Debt arose as a result of the acquisitions and further investment in joint ventures and financial assets for various new acquisitions by the Estate Agency Divisions and payment of PI claims of GBP13.3m (2013: GBP14.4m). Net Bank Debt represented 11.2% of the Group's market capitalisation at 31(st) December 2014, and 74.0% of the Group's adjusted EBITDA for the year (2013: 5.8% and 64.0% respectively).

Cash Flow

The Group generated GBP42.0m (2013: GBP42.4m) of operating cash flow which is before capital expenditure including software of GBP9.2m (2013: GBP7.9m) and before PI claims paid out of GBP13.3m (2013: GBP14.4m) and exceptional costs of GBP1.5m (2013: GBP1.1m). The marginal decrease was due to improved Group Underlying Operating Profit offset by investment in working capital. During the year the Group sold a number of freehold properties receiving net proceeds of GBP0.1m (2013: GBP1.4m) and generating an exceptional profit of GBPnil (2013: GBP0.1m).

Zoopla IPO

On 18(th) June 2014, Zoopla underwent an IPO and as part of this, LSL sold 48.9% of its stake in Zoopla for GBP20.8m, net of associated costs and GBP16.8m net of tax. The total gain on the sale of the shares was GBP19.8m net of associated costs.

Zoopla's share price at 31(st) December 2014 was GBP1.965 per share. The fair value of the Group's remaining 2.60% stake in Zoopla is calculated to be GBP21.3m at 31(st) December 2014.

Net Assets

The Group's net assets as at 31(st) December 2014 were GBP83.1m (2013: GBP99.3m). The Group's investment in Zoopla had largely been revalued ahead of its realisation on IPO. Accordingly, the exceptional gain in the year had already been largely reflected in group net assets and the GBP16.8m special dividend paid during the year therefore reduces net assets compared with December 2013.

Treasury and Risk Management

LSL has an active debt management policy. During the first half of 2014, the Group had interest rate swaps in place which fixes the interest on borrowings up to GBP25.0m at an average LIBOR rate of 2.93%, which provided a degree of predictability on finance costs. The interest rate swaps expired and were not renewed. LSL continues to review debt management policy and will consider additional hedging in due course. LSL does not hold or issue derivatives or other financial instruments for trading purposes.

Post Balance Sheet Events

Subsequent to the year end, LSL acquired Thomas Morris a multi award winning estate agency and lettings business with seven branches in Cambridgeshire, Bedfordshire and Hertfordshire for an initial consideration of GBP4.0m, and six small lettings book acquisitions for a total initial consideration of GBP1.8m. In addition, via LSLi, LSL acquired the remaining shares in JNP for a consideration of GBP54k and following the transaction, LSL holds 100% of the shares in JNP.

Management is in the process of allocating the purchase price in accordance with IFRS 3. As a result the initial accounting for the acquisition is currently incomplete, so a fair value table of the identifiable assets and liabilities has not been presented.

International Financial Reporting Standards (IFRS)

The Financial Statements have been prepared under IFRS as adopted by the European Union.

Principal Risks and Uncertainties

During 2014, in line with FRC guidance, LSL's risk management and internal controls framework included:

a. ownership of the risk management and internal controls framework by the Board, supported by the Company Secretary, Head of Risk and Internal Audit and Group Finance;

b. a network of Risk Owners in each of LSL's businesses with specific responsibilities relating to risk management and internal controls;

c. the documentation and monitoring of risks are recorded and managed through standardised risk registers which undergo regular reviews and scrutiny by local boards and the Head of Risk and Internal Audit;

d. the Board regularly identifies, reviews and evaluates the principal risks which may impact the Group as part of the planning and reporting cycle to ensure that such risks are identified, monitored and mitigated; and

e. reporting by the Chairman of the Audit Committee to the Board on any matters which have arisen from the Audit Committee's review of the way in which the risk management and internal control framework has been applied together with any breakdowns in, or exceptions to, these procedures.

In line with 2014 edition of the Code and the FRC's 'Guidance on Risk Management, Internal Control and Related Financial and Business Report', which integrates and replaces the FRC's previous guidance ('Internal Control: Revised Guidance for Directors on the Combined Code' and 'Going Concern and Liquidity Risk Guidance for Directors of UK Companies') which was published in September 2014, LSL has adopted a Group-wide risk appetite statement and framework. The new framework will be applied during 2015, and LSL will report on its progress in the 2015 Report.

Listed below are the risks which the Board has identified at the date of this Report as being therefore the principal risks and uncertainties faced by LSL at the date of this Report, together with details of key management and mitigation initiatives, which are subject to regular review.

LSL also faces other risks which, although important and subject to regular review, have been assessed as less significant and are not listed below. This may include some risks which are not currently known to the Group or that LSL currently deems as immaterial, or were included in previous Annual Report and Accounts and through changes in external factors and careful management, are no longer deemed to be material to the Group as a whole.

However, these risks may individually or cumulatively also have a material adverse effect together with other risk factors which are beyond the direct control of LSL, and may have a material adverse impact on LSL's business, results of operations and/or financial condition. The risk management framework and procedures in place can only provide reasonable but not absolute assurance that the principal risks and uncertainties are managed to an acceptable level.

Further information relating to how LSL managed these risks and uncertainties during 2014 is set out in the Audit Committee Report (Internal Controls) of the Annual Report & Accounts 2014.

Principal Risk and Uncertainty

 
 Description and Impact:                                          Management and Mitigation 
---------------------------------------------------------------  ------------------------------------------ 
 Housing Market - UK: 
   *    The UK residential housing market in 2014 was a story       The Board regularly reviews trends 
        in two halves, with some market improvement in the          in market volumes and monitors 
        first quarter, followed by a weakening from the             the Group's operational gearing 
        second quarter which continued for the remainder of         to decide on the appropriate 
        the year.                                                   level of resourcing. In addition, 
                                                                    the Board regularly focuses on 
                                                                    non-cyclical and counter cyclical 
   *    Market trends in 2014 were linked in the first half         income streams, in particular 
        of the year to the implementation of MMR, and in the        Lettings, to offset any impact 
        second half of the year to the tightening of lending        on residential transaction numbers. 
        criteria together with some cooling of sentiment in 
        the housing market generally. In addition, looking          Further, regular reviews of trends 
        forward there is some short term political risk             in market volumes are undertaken 
        around the 2015 general election. Any impact on             and decisions made on any cost 
        transaction volumes (both house purchase and                base reductions measures. 
        remortgage) and house prices may adversely affect the 
        profitability and cash flow of all key brands and 
        businesses. 
---------------------------------------------------------------  ------------------------------------------ 
 Housing Market - Central London: 
   *    LSL has an exposure to the prime Central London             Marsh & Parsons has an incentivised 
        property market via Marsh & Parsons. While                  and established management team 
        historically the London market has been more robust         with a growth strategy. It operates 
        compared to the rest of the UK, there is a risk that        in all segments of the prime 
        the London market fails to grow or that LSL fails to        Central London market and has 
        maximise the potential growth.                              opened four new branches in 2014 
                                                                    with further new openings planned 
                                                                    for 2015 to improve geographical 
                                                                    coverage. The Board closely monitors 
                                                                    the company's performance. 
---------------------------------------------------------------  ------------------------------------------ 
 Client Contracts: 
   *    A failure to secure or renew, key Valuation Services        There continues to be investment 
        or Asset Management contracts, or any significant           in customer services to retain 
        reduction in volumes combined with a pressure on fees,      existing clients and to attract 
        either as a result of adverse market conditions,            new ones. In addition, LSL continues 
        market consolidation, competition or inadequate             to provide private survey services 
        service delivery.                                           to provide a supplemental income 
                                                                    stream to the core B2B arrangements. 
                                                                    Group-wide relationship management 
                                                                    arrangements are in place to 
                                                                    ensure that LSL uses its networks 
                                                                    to strengthen relationships with 
                                                                    key lender clients. 
---------------------------------------------------------------  ------------------------------------------ 
   Professional Services: 
                                                                    Monitoring arrangements include 
     *    Liabilities arising from the provision of inaccurate      oversight by the Board (including 
          professional services advice to clients (e.g.             regular review of the PI provision 
          valuation services) arising from employee errors          relating to Surveying and Valuation 
          and/or a failure by LSL businesses to put in place        Services) and appropriate quality 
          and to maintain appropriate internal controls.            controls and Risk and Internal 
                                                                    Audit reviews of services provided 
                                                                    on a sample basis. There are 
     *    The period from 2004 to 2008 is identified as the         also specific operational controls 
          high risk lending period and notifications relating       implemented within the Surveying 
          to this period are still being received. Accordingly,     Division which includes a risk 
          the PI provisions disclosed in the Report is the          based criteria for the identification 
          Group's best estimate of likely claim costs, and this     of transactions to be subject 
          remains sensitive to the rate of new notifications        to enhanced review measures. 
          and the average cost of current and future claims.        During 2014 LSL completed a detailed 
                                                                    review of its PI claims and the 
                                                                    associated PI provision and further 
     *    The costs and management resources applied in             initiatives to improve internal 
          responding to claims and notifications diverts            controls and related reporting 
          resources away from value adding activities.              are continuing into 2015. 
                                                                    The Board regularly review the 
                                                                    PI provision to ensure that the 
     *    Costs and losses arising from a failure to manage any     cost per claim, number of notifications 
          actual or threatened legal claims.                        and the rate of deterioration 
                                                                    from notifications to claims 
                                                                    are in line with the parameters 
                                                                    used to calculate the provision. 
---------------------------------------------------------------  ------------------------------------------ 
 Regulatory and Government: 
   *    Failure to comply with existing                             LSL business units are supported 
        legislation/regulation or changes to                        by the Compliance and Legal Services 
        legislation/regulation and/or Government/EU policy          teams who closely monitor existing 
        which may impact on business results or the UK              business practices and any reform 
        housing market in general.                                  proposals. Where appropriate 
                                                                    Government departments and/or 
                                                                    trade bodies are engaged in a 
   *    Changes in macro Government economic policy or              dialogue. 
        specific initiatives in respect of the UK Residential       The Board also monitors the impacts 
        Housing sector following the forthcoming election may       of changes and assess changes 
        impact upon the business.                                   to business practices which may 
                                                                    be required to respond to Government 
                                                                    policy changes and to ensure 
                                                                    compliance with any new legislation. 
                                                                    Where necessary external specialists 
                                                                    are engaged to provide advice 
                                                                    to ensure that all laws and regulations 
                                                                    are adhered to and that a culture 
                                                                    of ensuring appropriate customer 
                                                                    outcomes is embedded across the 
                                                                    Group. 
---------------------------------------------------------------  ------------------------------------------ 
 Financial Services Regulation 
  (including FCA requirements):                                     The Group has improved its Financial 
   *    Failure to comply with relevant legislation including       Services compliance framework 
        FCA requirements or changes to Financial Services           through the enhancement of technology 
        legislation which would result in a fine, adverse           solutions and the inception of 
        publicity, reputational damage and could result in          new Compliance roles operating 
        loss of authorisations which would impact on business       across the breadth of Financial 
        results.                                                    Services operations. 
                                                                    LSL has a proactive engagement 
                                                                    strategy with the FCA and the 
   *    The continued growth of LSL's Financial Services            Board closely monitors the Financial 
        business in 2014 has resulted in increased                  Services business and receives 
        interaction with the FCA.                                   regular updates on its communications 
                                                                    with the FCA. 
---------------------------------------------------------------  ------------------------------------------ 
 Acquisitions: 
   *    Failure to identify and secure appropriate targets          Each Division has plans in place 
        for acquisition and once acquired, the businesses are       to identify acquisition opportunities 
        not successfully integrated into the Group.                 and wherever necessary additional 
                                                                    external consultants are hired 
                                                                    to assist with this process. 
   *    Liabilities arising from a failure to carry out             Further, the Group has in place 
        appropriate due diligence prior to an acquisition.          dedicated teams to deliver, monitor 
                                                                    and integrate acquisitions. Where 
                                                                    opportunities arise, thorough 
                                                                    due diligence is carried out 
                                                                    and all significant acquisitions 
                                                                    are approved by the Board, to 
                                                                    ensure acquisitive growth is 
                                                                    delivered within strategic financial 
                                                                    parameters. Detailed 100 day 
                                                                    integration plans are prepared 
                                                                    by management and implemented 
                                                                    once the business has been acquired. 
                                                                    A post acquisition review is 
                                                                    presented to the Board on the 
                                                                    financial and operational success 
                                                                    of each significant acquisition, 
                                                                    the integration of the business 
                                                                    within the Group and any learnings 
                                                                    and improvements arising from 
                                                                    the process. 
---------------------------------------------------------------  ------------------------------------------ 
 IT Systems, Infrastructure and 
  Security:                                                         Dedicated in house IT departments 
   *    Failures, interruptions or security breaches of any         with specialist staffing. Maintenance 
        Group IT services on which any business is reliant          of Group policies, including 
        for operational performance and financial                   a formalised business continuity 
        information.                                                infrastructure and contingency 
                                                                    plans in the event of a system 
                                                                    failure. Regular monitoring by 
                                                                    subsidiary company management, 
                                                                    external specialists and Risk 
                                                                    and Internal Audit, with any 
                                                                    system issues highlighted to 
                                                                    the Board. 
---------------------------------------------------------------  ------------------------------------------ 
   Retention and Recruitment: 
     *    Failure to retain/recruit qualified or experienced        The executive team focuses on 
          individuals with the necessary skills and experience      the retention of all senior management 
          into the senior management team which is key to           and ensures that adequate remuneration 
          delivering the future growth strategy of the Group.       policies, management development 
                                                                    and succession plans are in place. 
                                                                    This is supported by annual reviews 
                                                                    by the Remuneration and Nominations 
                                                                    Committees. 
                                                                    The Group HR Department includes 
                                                                    a dedicated Talent Acquisition 
                                                                    Team focusing on the recruitment 
                                                                    of high quality employees. The 
                                                                    Group also has in place a range 
                                                                    of graduate recruitment and training 
                                                                    schemes. 
---------------------------------------------------------------  ------------------------------------------ 
 

Group Income Statement

for the year ended 31(st) December 2014

 
                                                         2014        2013 
                                             Note     GBP'000     GBP'000 
                                                   ----------  ---------- 
 
 Revenue                                        2     287,498     258,603 
 
 Operating expenses: 
         Employee and subcontractor costs           (167,581)   (150,158) 
         Establishment costs                         (18,852)    (19,386) 
         Depreciation on property, plant 
          and equipment                               (4,918)     (3,977) 
         Other                                       (57,938)    (52,125) 
                                                   ----------  ---------- 
                                                    (249,289)   (225,646) 
 
 Other operating income                                 2,404       2,376 
 Gain on sale of property, plant 
  and equipment                                            13          38 
 
 Group's share of profit after 
  tax in joint ventures                                 1,383       1,731 
 
 
 Group operating profit before 
  contingent consideration, exceptional 
  items, amortisation and share-based 
  payments                                             42,009      37,102 
 
 Share-based payments                                 (1,775)     (1,323) 
 Amortisation of intangible assets                      (565)       (375) 
 Exceptional gains                              4      19,841         134 
 Exceptional cost                               4    (26,035)    (13,124) 
 Contingent consideration                       4         405     (2,793) 
 Group operating profit                         2      33,880      19,621 
                                                   ----------  ---------- 
 
 Finance income                                            14           7 
 Finance costs                                        (2,181)     (3,154) 
 Exceptional finance credits                    4         230         606 
 Net financial costs                                  (1,937)     (2,541) 
 
 Profit before tax                                     31,943      17,080 
 
 Taxation                                       6 
  - related to exceptional items 
   and contingent consideration                         1,146       2,879 
  - others                                            (7,931)     (5,945) 
                                                      (6,785)     (3,066) 
                                                   ----------  ---------- 
 
 Profit for the year                                   25,158      14,014 
                                                   ----------  ---------- 
 Attributable to 
 - Owners of the parent                                25,103      14,001 
 - Non-controlling interest                                55          13 
 
 
 
 Earnings per share expressed 
  in pence per share: 
 Basic                                          3        24.5        13.6 
 Diluted                                        3        24.3        13.5 
 Adjusted - basic                               3        30.5        25.3 
 Adjusted - diluted                             3        30.2        25.2 
 

Group Statement of Comprehensive Income

for the year ended 31(st) December 2014

 
                                                     2014        2013 
                                                  GBP'000     GBP'000 
                                              -----------  ---------- 
 
 Profit for the year                               25,158      14,014 
                                              -----------  ---------- 
 
 Items to be reclassified to profit 
  and loss in subsequent periods: 
 Reclassification adjustments for disposal       (20,568)           - 
  of financial assets 
 Income tax effect                                  4,114           - 
 Revaluation of financial assets                    6,903      23,806 
 Income tax effect                                (1,381)     (4,380) 
                                              -----------  ---------- 
 
 Net other comprehensive income to 
  be reclassified to profit and loss 
  in subsequent periods:                         (10,932)      19,426 
 
 Total other comprehensive income for 
  the year, net of tax                           (10,932)      19,426 
                                              -----------  ---------- 
 
 Total comprehensive income for the 
  year, net of tax                                 14,226      33,440 
                                              -----------  ---------- 
 
 Attributable to 
    - Owners of the parent                         14,171      33,427 
    - Non-controlling interest                         55          13 
 
 

Group Balance Sheet Company No. 05114014

as at 31(st) December 2014

 
                                           2014        2013 
                                        GBP'000     GBP'000 
                                     ----------  ---------- 
 
 Non-current assets 
 Goodwill                               131,560     125,642 
 Other intangible assets                 20,110      19,080 
 Property, plant and equipment           20,272      16,230 
 Financial assets                        23,033      36,574 
 Investments in joint ventures            9,121       3,239 
 Total non-current assets               204,096     200,765 
                                     ---------- 
 
 Current assets 
 Trade and other receivables             36,165      35,340 
 Current tax receivables                      -         771 
 Cash and cash equivalents                    -         469 
                                     ----------  ---------- 
 Total current assets                    36,165      36,580 
 Non-current assets held for sale             -         276 
                                     ----------  ---------- 
 Total assets                           240,261     237,621 
                                     ----------  ---------- 
 
 Current liabilities 
 Financial liabilities                  (4,659)     (5,113) 
 Trade and other payables              (50,336)    (54,090) 
 Current tax liabilities                  (373)           - 
 Provisions for liabilities            (16,539)     (8,458) 
                                     ----------  ---------- 
 Total current liabilities             (71,907)    (67,661) 
                                     ----------  ---------- 
 
 Non-current liabilities 
 Financial liabilities                 (56,420)    (43,749) 
 Deferred tax liability                 (6,462)     (9,014) 
 Provisions for liabilities            (22,372)    (17,881) 
                                     ----------  ---------- 
 Total non-current liabilities         (85,254)    (70,644) 
                                     ----------  ---------- 
 
 Total liabilities                    (157,161)   (138,305) 
 
 Net assets                              83,100      99,316 
                                     ----------  ---------- 
 
 Equity 
 Share capital                              208         208 
 Share premium account                    5,629       5,629 
 Share-based payment reserve              3,498       2,475 
 Treasury shares                        (7,922)     (4,292) 
 Fair value reserve                      16,715      27,647 
 Retained earnings                       64,835      67,567 
                                     ----------  ---------- 
 Equity attributable to owners 
  of parent                              82,963      99,234 
 Non-controlling interests                  137          82 
 
 Total equity                            83,100      99,316 
                                     ----------  ---------- 
 

Group Statement of Cash Flows

for the year ended 31(st) December 2014

 
                                                            2014                  2013 
                                                       ---------  ---------  --------- 
 
                                              GBP'000    GBP'000    GBP'000    GBP'000 
 Cash generated from operating 
  activities 
 Profit before tax                                        31,943                17,080 
 
 Adjustments to reconcile 
  profit before tax to net 
  cash from operating activities 
 
     Exceptional operating items 
      and 
      contingent consideration 
      (non-cash)                                4,324                15,491 
     Amortisation of intangible 
      assets                                      565                   375 
     Finance income                              (14)                   (7) 
     Finance costs                              2,181                 3,580 
     Exceptional finance (credit)               (230)                 (606) 
     Share-based payments                       1,775                 1,323 
                                            ---------             --------- 
 Total adjustments                                         8,601                20,156 
                                                       ---------             --------- 
 Group operating profit before 
  amortisation and share-based 
  payments                                                40,544                37,236 
     Depreciation                               4,918                 3,977 
     Dividend income                          (1,579)               (1,141) 
     Share of results of joint 
      ventures                                (1,383)               (1,731) 
     Gain on sale of property, 
      plant and equipment                        (48)                 (172) 
                                            ---------             --------- 
                                                           1,908                   933 
 Increase in trade and other 
  receivables                                   (449)               (4,656) 
 (Decrease)/increase in trade 
  and other payables                          (4,263)                 4,881 
 Decrease in provisions                      (12,075)              (11,544) 
                                            ---------             --------- 
                                                        (16,787)              (11,319) 
                                                       ---------             --------- 
 Cash generated from operations                           25,665                26,850 
 
     Interest paid                            (1,764)               (2,142) 
     Payment of contingent consideration      (1,426)                     - 
      relating to 
      remuneration 
     Loan refinance costs paid                                      (1,128) 
 Tax paid                                     (1,339)               (2,537) 
                                            --------- 
                                                         (4,529)               (5,807) 
                                                       ---------             --------- 
 Net cash generated from operating 
  activities                                              21,136                21,043 
 
 Cash flows from investing 
  activities 
     Cash acquired on purchase 
      of subsidiary 
      undertaking                                 250                    24 
     Acquisitions of subsidiaries 
      and other businesses                    (4,963)               (3,515) 
     Payment of contingent consideration            -                 (520) 
     Investment in joint venture              (2,422)                     - 
     Investment in financial 
      assets                                  (1,155)                 (847) 
     Cash received on sale of                  20,838                     - 
      financial assets 
     Tax on Sale of Zoopla                    (4,015) 
     Dividends received from 
      joint venture                             1,302                   805 
     Dividends received from 
      financial assets                          1,579                 1,141 
     Interest received                             14                     7 
     Purchase of property, plant 
      and equipment and intangible 
      assets                                  (9,244)               (7,859) 
     Proceeds from sale of property, 
      plant and 
      equipment                                   195                 1,475 
                                            ---------             --------- 
 Net cash generated/(expended) 
  on investing activities                                  2,379               (9,289) 
 Cash flows from financing 
  activities 
     Drawdown of loans                          8,233                   510 
     Payment of deferred consideration              -                 (494) 
     Purchase of LSL shares by 
      the employee benefit trust 
      (EBT) (Treasury Shares)                 (5,621)               (2,625) 
     Proceeds from exercise of 
      share options                             1,690                 1,084 
     Dividends paid                          (28,286)               (9,985) 
                                            ---------             --------- 
 
 Net cash used in financing 
  activities                                            (23,984)              (11,510) 
 
 Net (decrease)/increase in 
  cash and cash equivalents                                (469)                   244 
 Cash and cash equivalents 
  at the beginning of the year                               469                   225 
                                                       ---------             --------- 
 
 Cash and cash equivalents 
  at the end of the year                                       -                   469 
                                                       ---------             --------- 
 

Group Statement of Changes in Equity

Year ended 31(st) December 2014

 
                    Share     Share    Share-   Treasury       Fair   Retained      Total   Non-controlling 
                  capital   premium     based     shares      value   earnings     equity         interests 
                            account   payment               Reserve 
                                      reserve 
                                                                                                                 Total 
                  GBP'000   GBP'000   GBP'000    GBP'000    GBP'000    GBP'000    GBP'000           GBP'000    GBP'000 
 At 1(st) 
  January 
  2014                208     5,629     2,475    (4,292)     27,647     67,567     99,234                82     99,316 
 Disposal of 
  financial 
  assets 
  (net of tax)          -         -         -          -   (16,454)          -   (16,454)                 -   (16,454) 
 Revaluation 
  of financial 
  assets (net 
  of tax)               -         -         -          -      5,522          -      5,522                 -      5,522 
                 --------  --------  --------  ---------  ---------  ---------  ---------  ----------------  --------- 
 Other 
  comprehensive 
  income for 
  the 
  year                  -         -         -          -   (10,932)          -   (10,932)                 -   (10,932) 
 Profit for the 
  year                  -         -         -          -          -     25,103     25,103                55     25,158 
 Total 
  comprehensive 
  income for 
  the 
  year                  -         -         -          -   (10,932)     25,103     14,171                55     14,226 
 Investment in 
  Treasury 
  Shares                -         -         -    (5,621)          -          -    (5,621)                 -    (5,621) 
 Exercise of 
  options               -         -     (752)      1,991          -        451      1,690                 -      1,690 
 Share-based 
  payments              -         -     1,775          -          -          -      1,775                 -      1,775 
 Tax on share           -         -         -          -          -          -          -                 -          - 
 based payments 
 Dividend 
  payment               -         -         -          -          -   (28,286)   (28,286)                 -   (28,286) 
 At 31(st) 
  December 
  2014                208     5,629     3,498    (7,922)     16,715     64,835     82,963               137     83,100 
                 --------  --------  --------  ---------  ---------  ---------  ---------  ----------------  --------- 
 

Year ended 31(st) December 2013

 
                    Share      Share     Share-   Treasury       Fair   Retained     Total   Non-controlling 
                  capital    premium      based     shares      value   earnings    equity         interests 
                             account    payment               Reserve 
                                        reserve 
                                                                                                                 Total 
                  GBP'000    GBP'000    GBP'000    GBP'000    GBP'000    GBP'000   GBP'000           GBP'000   GBP'000 
 At 1(st) 
  January 
  2013                208      5,629      1,526    (2,691)      8,221     63,117    76,010                69    76,079 
 Revaluation 
  of financial 
  assets (net 
  of tax)               -          -          -          -     19,426          -    19,426                 -    19,426 
                 --------  ---------  ---------  ---------  ---------  ---------  --------  ----------------  -------- 
 Other 
  comprehensive 
  income for 
  the year              -          -          -          -     19,426          -    19,426                 -    19,426 
 Profit for 
  the year              -          -          -          -          -     14,001    14,001                13    14,014 
 Total 
  comprehensive 
  income for 
  the year              -          -          -          -     19,426     14,001    33,427                13    33,440 
 Investment 
  in Treasury 
  Shares                -          -          -    (2,625)          -          -   (2,625)                 -   (2,625) 
 Exercise of 
  options               -          -      (374)      1,024          -        434     1,084                 -     1,084 
 Share-based 
  payments              -          -      1,323          -          -          -     1,323                 -     1,323 
 Dividend 
  payment               -          -          -          -          -    (9,985)   (9,985)                 -   (9,985) 
 At 31(st) 
  December 2013       208      5,629      2,475    (4,292)     27,647     67,567    99,234                82    99,316 
                 --------  ---------  ---------  ---------  ---------  ---------  --------  ----------------  -------- 
 
 

Notes to the Preliminary Results

The financial information in this preliminary announcement does not constitute LSL's statutory financial statements for the year ended 31(st) December 2014 but has been extracted from the Financial Statements, and as such, does not contain all information required to be disclosed in the financial statements prepared in accordance with IFRS.

Statutory financial statements for this year will be filed following the AGM. The auditors have reported on these financial statements. Their report was unqualified and did not contain a statement under section 498 (2) or (3) of the Companies Act 2006

   1.   Basis of preparation 

The accounting policies adopted are consistent with those of the previous financial year except for the adoption of new Standards and Interpretations as of 1(st) January 2014 which are applicable to the Group. During the year ended 31(st) December 2014, the Group has adopted a number of new IFRS, IAS or amendments issued by the IASB or interpretations issued by the IFRS Interpretations Committee which have had a significant impact on the Group's consolidated financial statements. These are as follows:

IFRS 13 Fair Value Measurement

IFRS 13 establishes a single source of guidance for all fair value measurements. IFRS 13 does not change when an entity is required to use fair value, but rather provides guidance on how to measure fair value under IFRS when fair value is required or permitted. The resulting calculations under IFRS 13 affected the principles that the Group uses to assess the fair value, but the assessment of fair value under IFRS 13 has not materially changed the fair values recognised or disclosed. IFRS 13 mainly impacts the disclosures of the Group. It requires specific disclosures about fair value measurements and disclosures of fair values, some of which replace existing disclosure requirements in other standards.

IAS 1 Presentation of Items of Other Comprehensive Income - Amendments to IAS 1

The amendments to IAS 1 became effective 1(st) July 2012 and were first applied by the Group on 1st January 2013. The amendments introduce a grouping of items presented in other comprehensive income (OCI). Items that will be reclassified ('recycled') to profit or loss at a future point in time (e.g. net loss or gain on available-for-sale financial assets) have to be presented separately from items that will not be reclassified (e.g. revaluation reserve). The amendment affected presentation only and had no impact on the Group's financial position or performance.

Recoverable Amount Disclosures for Non-Financial Assets - Amendments to IAS 36 Impairment of Assets

These amendments remove the unintended consequences of IFRS 13 on the disclosures required under IAS 36. In addition, these amendments require disclosure of the recoverable amounts for the assets or CGUs for which impairment loss has been recognised or reversed during the period. These amendments are effective retrospectively for annual periods beginning on or after 1st January 2014 with earlier application permitted, provided IFRS 13 is also applied. The Group has early adopted these amendments to IAS 36 in the current period since the amended/additional disclosures provide useful information as intended by the IASB. Accordingly, these amendments have been considered while making disclosures for impairment of non-financial assets. These amendments would continue to be considered for future disclosures.

   2.   Segment analysis of revenue and operating profit 

For management purposes, the Group is organised into business units based on their products and services and has two reportable operating segments as follows:

-- The Estate Agency and Related Services provides services related to the sale and letting of housing. It operates a network of high street branches. As part of this process, the division also provides marketing and conveyancing services. In addition, it provides repossession asset management services to a range of lenders. It also sells mortgages for a number of lenders and sells life assurance and critical illness policies, etc for a number of insurance companies via the Estate Agency branch and Linear Mortgage Network. It also operates a financial services segment as a separate mortgage and insurance distribution company providing products and services to financial intermediaries. The results of this financial services segment, which does not meet the quantitative criteria for separate reporting under IFRS have been aggregated with those of Estate Agency and Related Services.

-- The Surveying and Valuation Services segment provides a valuations and professional survey service of residential properties to various lending corporations and individual customers.

Each segment has various products and services and the revenue from these products and services are disclosed in the Business Review section of the Strategic Report of the Annual Report and Accounts 2014.

The Management Team monitors the operating results of its business units separately for the purpose of making decisions about resource allocation and performance assessment. Segment performance is evaluated based on operating profit or loss which in certain respects, as explained in the table below, is measured differently from operating profit or loss in the Group Financial Statements. Head office costs, Group financing (including finance costs and finance incomes) and income taxes are managed on a Group basis and are not allocated to operating segments.

Operating segments

The following table presents revenue and profit information regarding the Group's operating segments for the financial year ended 31(st) December 2014 and financial year ended 31(st) December 2013 respectively.

Year ended 31(st) December 2014

 
                                     Estate Agency    Surveying 
                                       and Related          and 
                                          Services    Valuation 
                                                       Services   Unallocated       Total 
                                           GBP'000      GBP'000       GBP'000     GBP'000 
                                                                               ---------- 
 Income statement information 
 Segmental revenue                         225,274       62,224             -     287,498 
                                  ----------------  -----------  ------------  ---------- 
 Segmental result: 
  - before exceptional costs, 
   contingent consideration, 
   amortisation and share-based 
   payments                                 33,892       13,331       (5,214)      42,009 
  - after exceptional costs, 
   contingent                               52,310     (12,611)       (5,819)      33,880 
  consideration, amortisation 
   and share-based payments 
                                  ----------------  -----------  ------------  ---------- 
 
 Finance income                                                                        14 
 Finance costs                                                                    (2,181) 
 Exceptional finance credits                                                          230 
                                                                               ---------- 
                                                                                   31,943 
 Profit before tax 
 Taxation                                                                         (6,785) 
 Profit for the year                                                               25,158 
                                                                               ---------- 
 
 

Year ended 31(st) December 2013

 
                                              Estate           Surveying 
                                          Agency and       and Valuation 
                                             Related            Services 
                                            Services             GBP'000    Unallocated      Total 
                                             GBP'000                            GBP'000     GBP'000 
                                     ---------------  ------------------  -------------  ----------- 
 
Segmental revenue                            198,170              60,433              -    258,603 
                                     ---------------  ------------------  -------------  --------- 
 
    Segmental result: 
     - before exceptional costs, 
      contingent consideration, 
      amortisation and share-based 
      payments                                29,116              13,096        (5,110)     37,102 
     - after exceptional costs, 
      contingent 
     consideration, amortisation 
      and share-based payments                25,966                 204        (6,123)     20,047 
                                     ---------------  ------------------  -------------  --------- 
 
    Finance income                                                                               7 
    Finance costs                                                                          (3,580) 
    Exceptional finance costs                                                                  606 
                                                                                         --------- 
 
    Profit before tax                                                                       17,080 
    Taxation                                                                               (3,066) 
Profit for the year                                                                         14,014 
                                                                                         --------- 
 
   3.   Earnings per share (EPS) 

Basic EPS amounts are calculated by dividing net profit for the year attributable to ordinary equity holders of the parent by the weighted average number of Ordinary Shares outstanding during the year.

Diluted EPS amounts are calculated by dividing the net profit attributable to ordinary equity holders of the parent by the weighted average number of Ordinary Shares outstanding during the year plus the weighted average number of Ordinary Shares that would be issued on the conversion of all the dilutive potential Ordinary Shares into Ordinary Shares.

 
                         Profit      Weighted         2014                  Weighted           2013 
                          after       average    Per share      Profit       average      Per share 
                            tax        number       amount       after        number         amount 
                                    of shares        Pence         tax     of shares          Pence 
                        GBP'000                                GBP'000 
 
 Basic EPS               25,103   102,479,989         24.5      14,001   102,955,662           13.6 
 Effect of dilutive 
  share options               -       925,536            -           -       410,999              - 
 Diluted EPS             25,103   103,405,525         24.3      14,001   103,366,661         13.5 
                      ---------  ------------  -----------  ----------  ------------  ----------- 
 
 

There have been no other transactions involving Ordinary Shares or potential Ordinary Shares between the reporting date and the date of completion of these Financial Statements.

The Directors consider that the adjusted earnings shown below give a better and more consistent indication of the Group's underlying performance:

 
                                                              2014       2013 
                                                           GBP'000    GBP'000 
                                                         ---------  --------- 
 
 Group operating profit before contingent 
  consideration in acquisitions linked to 
  employment, exceptional costs, share-based 
  payments and amortisation (excluding non-controlling 
  interest):                                                41,954     37,089 
 
     Net finance costs (excluding exceptional 
      costs)                                               (2,167)    (3,147) 
     Normalised taxation                                   (8,554)    (7,892) 
 Adjusted profit after tax(1) before exceptional 
  costs, share-based payments and amortisation              31,233     26,050 
                                                         ---------  --------- 
 

Adjusted basic and diluted EPS

 
                       Adjusted      Weighted         2014   Adjusted      Weighted         2013 
                         profit       average    Per share     profit       average    Per share 
                          after        number       amount      after        number       amount 
                         tax(1)     of shares                  tax(1)     of shares 
                        GBP'000                               GBP'000 
                                                     Pence                                 Pence 
 
 Adjusted Basic EPS      31,233   102,479,989         30.5     26,050   102,955,662         25.3 
 Effect of dilutive 
  share options               -       925,536            -          -       410,999            - 
 Adjusted Diluted 
  EPS                    31,233   103,405,525         30.2     26,050   103,366,661         25.2 
                      ---------  ------------  -----------  ---------  ------------  ----------- 
 

1 This represents adjusted profit after tax attributable to equity holders of the parent. Effective tax rate considered to calculate normalised taxation in 2014 is 21.5% (2013: 23.25%).

   4.   Exceptional items and contingent consideration 
 
                                                                    2014         2013 
                                                                 GBP'000      GBP'000 
                                                             -----------  ----------- 
 Exceptional costs: 
 Branch closure and restructuring costs including 
  redundancy costs                                                 1,092          924 
 Acquisition related costs                                           373          200 
 Provision for professional indemnity claims/notifications        24,570       12,000 
                                                             -----------  ----------- 
                                                                  26,035       13,124 
                                                             -----------  ----------- 
 
 Contingent consideration on acquisitions                          (405)        2,793 
                                                             -----------  ----------- 
 
 Exceptional gains: 
 Gain on disposal of freehold properties                            (35)        (134) 
 Gain on disposal of Zoopla shares                              (19,806)            - 
                                                             -----------  ----------- 
                                                                (19,841)        (134) 
                                                             -----------  ----------- 
 
 Exceptional finance credits: 
 Movement in fair value of interest rate swap                      (230)        (606) 
                                                             -----------  ----------- 
                                                                   5,559       15,177 
                                                             -----------  ----------- 
 
   5.   Dividends paid and proposed 
 
                                                             2014           2013 
                                                          GBP'000        GBP'000 
                                                      -----------  ------------- 
 Declared and paid during the year: 
 Equity dividends on ordinary shares: 
 2012 Final: 6.4p                                               -          6,584 
 2013 Interim: 3.3p                                             -          3,401 
 2013 Final: 7.2p                                           7,406              - 
 2014 Interim: 4.0p                                         4,074              - 
 2014 Special dividend: 16.5p                              16,806 
                                                      -----------  ------------- 
                                                           28,286          9,985 
                                                      -----------  ------------- 
 
 
 
   Dividends on Ordinary Shares proposed (not 
   recognised as a liability as at 31(st) 
   December): 
 Equity dividends on Ordinary Shares: 
  Dividend: 8.3p per share (2013: 7.2p)                     8,453        7,395 
                                                      -----------  ----------- 
 
 
   6.   Taxation 

(a) Tax on profit on ordinary activities

The major components of income tax charge in the Group income statements are:

 
                                                                                2014        2013 
                                                                             GBP'000     GBP'000 
                                                                          ----------  ---------- 
 
 UK corporation tax - current year                                             6,460       4,474 
                                 - adjustment in respect of prior years          144       (574) 
                                                                                      ---------- 
                                                                               6,604       3,900 
 Deferred tax: 
 Origination and reversal of temporary differences                                98       (814) 
 Adjustment in respect of prior year                                              83        (20) 
                                                                          ----------  ---------- 
 Total deferred tax credit/ charge                                               181       (834) 
                                                                          ----------  ---------- 
 Total tax charge/(benefit) in the income statement                            6,785       3,066 
                                                                          ----------  ---------- 
 

Income tax credited directly to other comprehensive income is GBP2.7m (2013: charge of GBP4.4m); this is comprised of a credit of GBP4.1m and a charge of GBP1.4m and relates to the disposal and revaluation of financial assets. Income tax credited directly to the share based payment reserve is GBPnil (2013: GBP nil).

In March 2013, the UK government announced proposals to reduce the main rate of corporation tax to 20% from 1(st) April 2015. As of 31(st) December 2014 reductions to the main rate of corporation tax to 20% had been enacted. Accordingly this is the rate at which deferred tax has been provided.

(b) Factors affecting tax charge for the year

The tax assessed in the profit and loss account is lower (2013: lower) than the standard UK corporation tax rate, because of the following factors:

 
                                                              2014      2013 
                                                           GBP'000   GBP'000 
                                                        ----------  -------- 
 
 Profit on ordinary activities before tax                   31,943    17,080 
                                                        ----------  -------- 
 
 Tax calculated at UK standard rate of corporation 
  tax rate of 21.5% (2013 - 23.25%)                          6,868     3,971 
 Non taxable goodwill                                            -     (127) 
 Non taxable income from joint ventures and dividends        (641)     (667) 
 Benefit of deferred tax asset and brought forward 
  losses not previously recognised                           (249)      (62) 
 Disallowable expenses                                         394       248 
 Impact of movement in contingent consideration 
  charge to Income Statement                                  (87)       650 
 Share-based payment relief                                    281        62 
 Temporary differences on non-qualifying properties 
  no longer recognised                                           -      (94) 
 Impact of rate change on deferred tax                         (8)     (321) 
                                                        ----------  -------- 
                                                             6,558     3,660 
 Prior period adjustments - current tax                        144     (574) 
 Prior period adjustment - deferred tax                         83      (20) 
                                                        ----------  -------- 
 Total taxation charge                                       6,785     3,066 
                                                        ----------  -------- 
 
   7.   Analysis of net bank debt (excluding loan notes) 
 
                                                    2014       2013 
                                                 GBP'000    GBP'000 
                                               ---------  --------- 
 
 Interest bearing loans and borrowings 
 
   *    Current                                    4,659      5,113 
 
   *    Non-current                               56,420     43,749 
                                               ---------  --------- 
                                                  61,079     48,862 
 Less: Unsecured loan notes                      (9,744)    (9,339) 
 Add: cash and short-term deposits                     -      (469) 
 Less: deferred and contingent consideration    (16,617)   (12,745) 
                                               ---------  --------- 
 Net Bank Debt at the end of the year             34,718     26,309 
                                               ---------  --------- 
 

During the year, the Group has drawn down GBP10m (2013: repaid GBP0.5m) of the revolving credit facility. The utilisation of this revolving credit facility may vary each month as long as this does not exceed the maximum GBP100.0m facility (2013: GBP100.0m).

   8.   Acquisitions during the year 

The Group acquired the following businesses during the year:

   a.     Lettings books 

During the period the Group acquired ten lettings businesses for a total consideration of GBP1,828,000. The entire purchase price for the acquisitions has been assumed to be goodwill except GBP182,000 assigned to fixed assets.

The combined fair values of the identifiable assets and liabilities at the date of above acquisition have been determined as below:

 
                                                     Fair value 
                                                     recognised 
                                                 on acquisition 
                                                        GBP'000 
                                               ---------------- 
 Property, plant and equipment                              182 
 Total identifiable net liabilities acquired                182 
 Purchase consideration                                   1,828 
 Goodwill                                                 1,646 
                                               ================ 
 

Purchase consideration discharged by:

 
 Cash                      1,773 
 Deferred consideration       55 
                          ------ 
                           1,828 
                          ------ 
 
 
 Analysis of cash flow on acquisition                   GBP'000 
                                                       -------- 
 Transaction costs (included in cash flows 
  from operating activities)                                 18 
 Net cash acquired with the subsidiary (included 
  in cash flows from investing activities)                    - 
 Purchase consideration discharged in cash 
  (included in cash flows from investing activities)      1,773 
 Net cash outflow on acquisition                          1,791 
                                                       ======== 
 
   b.     Hawes 

In March 2014, the Group acquired 65% of Hawes & Co, a 6 branch estate agency chain based in South West London for an initial consideration of GBP3.2m. The remaining 35% is subject to put and call options which are exercisable between 2016 and 2019 dependent on profit performance. Due to the nature of the payment terms, the contingent consideration is considered to be a capital payment for accounting purposes.

The fair value of the identifiable assets, except for cash and cash equivalents, and liabilities of Hawes & Co as at the date of acquisition have been determined as below:

 
                                                     Fair value 
                                                     recognised 
                                                 on acquisition 
                                                        GBP'000 
                                               ---------------- 
 Intangible assets                                          942 
 Property, plant and equipment                               58 
 Trade and other receivables                                384 
 Cash and cash equivalents                                  250 
 Trade and other payables                                 (466) 
 Current tax liabilities                                      - 
 Total identifiable net liabilities acquired              1,168 
 Purchase consideration                                   5,440 
 Goodwill                                                 4,272 
                                               ================ 
 

Purchase consideration discharged by:

 
 Cash                        3,190 
 Contingent consideration    2,250 
                            ------ 
                             5,440 
                            ------ 
 
 
 Analysis of cash flow on acquisition                   GBP'000 
                                                       -------- 
 Transaction costs (included in cash flows 
  from operating activities)                                 81 
 Net cash acquired with the subsidiary (included 
  in cash flows from investing activities)                (250) 
 Purchase consideration discharged in cash 
  (included in cash flows from investing activities)      3,190 
 Net cash outflow on acquisition                          3,021 
                                                       ======== 
 
   9.   Annual General Meeting (AGM) 

The AGM will be held at the London offices of LSL, 1-3 Sun Street, London EC2A 2EP on 30(th) April 2015 starting at 2.30pm.

This information is provided by RNS

The company news service from the London Stock Exchange

END

FR LLFSTVSILLIE

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