DALLAS, March 15,
2024 /PRNewswire/ -- Southwest Airlines
Co. (NYSE: LUV) today announced recent Leadership updates
across the Company. These changes are effective immediately and
represent a continuation of the organizational structure work at
Southwest Airlines® that began in September
2022 and has continued into 2024.
Technology
- Carrie Mills has been promoted
from Vice President Technology, Cybersecurity to Vice President
& Chief Information Security Officer—Cybersecurity.
As Chief Information Security Officer, Mills will be responsible
for all aspects of cybersecurity across Southwest's®
facilities, airports, and aircraft, comprising security
engineering, security operations, incident response, threat
intelligence, risk and compliance, and vulnerability
management. She will continue leading the Cybersecurity Team,
where she is responsible for the daily operation of the
Cybersecurity function and lead our top Cybersecurity initiatives,
including Privileged Access Management, Technology Data Privacy,
expansion of Multi-Factor Authentication, Vulnerability Management,
and Incident Response and Recovery.
Mills joined Southwest in 2017 as the Senior Manager of
Cybersecurity Threat Intelligence and Response. Her Leadership and
guidance have driven Team wins across numerous efforts to improve
Southwest's Cybersecurity posture. Key initiatives include the
buildout of an around-the-clock Security Operations Center (SOC)
and Security Information and Event Management (SIEM) capabilities;
enhancing the Cybersecurity incident response processes and
procedures; the original implementation of Shape Security to combat
Customer account takeover attacks; the rollout of improved
technologies to aid in vulnerability management and reporting; the
deployment of an enterprise-wide Endpoint Detection and Response
(EDR) platform; and the development of a Cybersecurity Aviation
Team to help meet the requirements of many Federal Agencies, and
leading a project to implement an Integrated Risk Management
platform. Mills' Cybersecurity domain expertise and Leadership
talents have been invaluable in growing Southwest's Cybersecurity
capabilities. Mills earned a Bachelor of Business Administration in
management information systems from the University of Oklahoma, and she's a Certified
Information Systems Security Professional (CISSP) with a
long-standing passion for Cybersecurity.
- With Mill's shift in responsibility. Jim Dayton's role has changed from Vice
President & CISO Technology—Platforms & Architecture to
Vice President Technology—Platforms & Architecture.
In this role, Dayton will be responsible for building out modern
foundational data and technology platforms used and leveraged by
Development Teams. The Team's work includes Cloud and DevOps
development platforms as well as all enterprise data platforms
comprising analytics, optimization, integration, data lake, and
data warehouse. Dayton also leads the Technology Architecture
function, responsible for the overall technical design of
Southwest's systems to ensure the resiliency, security, and
effectiveness of the Company's technology solutions.
Before this transition, Dayton led cybersecurity as Vice
President and CISO, overseeing all aspects of cybersecurity across
Southwest Airlines' facilities, airports, and aircraft, including
security engineering, operations, incident response, threat
intelligence, risk management, compliance, and vulnerability
management. Prior to that, he served as Vice President,
Technology–Operations Portfolio, supporting Southwest's complex
operating systems such as Flight Operations, Inflight Operations,
Network Operations Control (NOC), Safety & Security, and
Technical Operations Departments. He collaborated closely with
these Teams to ensure the successful delivery of new technologies
that redefined necessary capabilities for Southwest's critical
operating systems. Since joining Southwest in 2012, Dayton has
served as a Leader in multiple areas of Technology including
Operations Recovery, Network Planning, and Revenue Management, and
was the Technology Delivery Leader for Southwest's multi-year
Reservation System implementation. Before Southwest Airlines,
Dayton worked as a Director of Consulting at several companies,
including PeopleSoft, i2 Technologies, and Oracle. He previously
worked at Capital One Auto Finance as Director of Loan Servicing
Systems.
"The biggest thing that makes us 'us' is our People, and the
unique and unrivaled Hospitality they deliver," Bob Jordan, Southwest Airlines President &
Chief Executive Officer said. "No one has a Heart of service like
the People of Southwest Airlines, and we're proud to not only
individually recognize our amazing folks, but continue to enhance
our organizational structure, making sure can deliver our very best
selves to the People of Southwest and our Customers."
ABOUT SOUTHWEST AIRLINES CO.
Southwest Airlines
Co. operates one of the world's most admired and awarded
airlines, offering its one-of-a-kind value and Hospitality at 121
airports across 11 countries. Southwest took flight in 1971 to
democratize the sky through friendly, reliable, and low-cost air
travel and now carries more air travelers flying nonstop within
the United States than any other
airline1. Based in Dallas and famous for an Employee-first
corporate Culture, Southwest maintains an unprecedented record of
no involuntary furloughs or layoffs in its history. By empowering
its nearly 75,0002 People to deliver unparalleled
Hospitality, the maverick airline cherishes a passionate loyalty
among more than 137 million Customers carried in 2023. That formula
for success brought industry-leading prosperity and 47 consecutive
years3 of profitability for Southwest
Shareholders (NYSE: LUV). Southwest leverages a unique legacy and
mission to serve communities around the world including harnessing
the power of its People and Purpose to put communities at the Heart
of its success. Learn more by
visiting Southwest.com/citizenship. As the airline with
Heart, Southwest has set a goal to work toward achieving net zero
carbon emissions by 2050. Southwest has also set near-term targets
and a three-pillar strategy to achieve its environmental goals.
Learn more by visiting Southwest.com/planet.
- Based on U.S. Dept. of Transportation quarterly Airline
Origin & Destination Survey since Q1 2021
- Fulltime-equivalent active Employees
- 1973-2019 annual profitability
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SOURCE Southwest Airlines Co.