Customers offered modernized services around the clock with
DN Series® ATMs
WARSAW,
Poland and HUDSON,
Ohio, Aug. 22, 2023 /PRNewswire/
-- Krakowski Bank Spółdzielczy (KBS) has partnered
with Diebold Nixdorf (NYSE: DBD), a world leader in automating,
digitizing and transforming the way people bank and shop, to
implement the DN Series® self-service solution to meet
the evolving needs of its customers.
As one of the largest cooperative banks in Poland, KBS has a long history of serving its
customers with the latest banking solutions across its network of
65 branches. With a vision to modernize its ATM network further,
KBS turned to trusted partner Diebold Nixdorf to support them in
providing convenient and secure access to cash and banking
services.
By the end of 2023, KBS will upgrade its full network of ATMs
and cash recyclers, including the installation of new DN Series
ATMs. Powered by the latest technology, the devices will enable
cash transactions via a contactless card with an NFC module and
through a mobile phone verification system. Customers will be able
to complete transactions in multiple languages and will also
benefit from innovative high-bright screens. The screens make the
ATM display easily visible in sunny places, significantly improving
the experience for the consumer. In addition, the bank's on-screen
messaging will be clear and noticeable, creating the opportunity to
market solutions to both existing and potential customers even from
a distance.
Tomasz Styczyński, president of the Management Board at
Krakowski Bank Spółdzielcza said: "While cooperative banking
customers are eager to use digital payment solutions, cash still
plays a very significant role. Following the political and economic
uncertainty in recent years, we've seen that the importance of cash
has increased. In an emergency situation, our customers have
clearly shown that cash is a priority. It was at that point we
realized the importance of maintaining internal services to
effectively support the demand for cash within our own ATM
network."
KBS's decision to modernize its ATM network is very timely with
recent research showing that 80% of Polish consumers demand that
access to cash remains a part of the country's financial system[i].
Combined with the drive for enhanced services, KBS's customers will
be offered a modern user experience, alongside cash around the
clock. With the DN Series ATMs in place - including the latest
recycling technology and comprehensive software solutions - KBS
will be able to stay ahead in the market with optimized
operations.
Helena Muller, VP Banking
Europe at Diebold Nixdorf said: "KBS has a clear vision for the
future of services for its customers. The bank recognizes the
importance of balancing consumer needs, alongside managing an
efficient operating model. The technology they are adopting will
not only enable them to deliver new and reliable services now, but
will also provide the platform for future flexibility, and we are
very pleased to be collaborating with them to deliver that."
About Krakowski Bank Spółdzielczy
Krakowski Bank
Spółdzielczy is the largest non-affiliated cooperative bank in
Poland. It was founded in 1898 and
is one of the oldest continuously operating financial institutions
in Poland. The bank has a network
of 65 branches located in 5 provinces.
About Diebold Nixdorf
Diebold Nixdorf, Incorporated
(NYSE: DBD) is a world leader in enabling connected commerce. We
automate, digitize and transform the way people bank and shop. As a
partner to the majority of the world's top 100 financial
institutions and top 25 global retailers, our integrated solutions
connect digital and physical channels conveniently, securely and
efficiently for millions of consumers each day. The company has a
presence in more than 100 countries with approximately 21,000
employees worldwide. Visit www.DieboldNixdorf.com for more
information.
X: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
DN-B
i IBRiS survey for Radio ZET, 2023
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SOURCE Diebold Nixdorf, Incorporated