Apple Hospitality REIT Recognizes Hotel Associates with 2020 Apple Awards
May 14 2021 - 4:15PM
Business Wire
Apple Hospitality REIT, Inc. (NYSE: APLE) (the “Company” or
“Apple Hospitality”) today announced recipients of the Company’s
2020 Apple Awards. The winners were chosen for their outstanding
contributions in 2020.
“We could not be more grateful for the exceptional operating
teams at our hotels and their dedication to serving our guests with
care during the most difficult year on record for the hotel
industry,” commented Justin Knight, Chief Executive Officer of
Apple Hospitality. “Last year, associates at our hotels were faced
with incredibly challenging circumstances as we worked to adapt to
the evolving operating environment, with many taking on additional
responsibilities. We are incredibly proud of their efforts. As a
result, our 2020 Apple Awards are focused solely on the associates
at our hotels, recognizing several individuals nominated by their
management companies and peers for their outstanding contributions
to the safety, well-being and overall satisfaction of our guests. I
congratulate the 2020 winners and thank all of the associates at
our hotels for their dedication to exceptional guest service and
hotel performance.”
2020 Apple Award Winners
Apple Hospitality’s 2020 Apple Awards are presented to five hotel
associates in recognition of their exceptional hospitality and
service during an incredibly difficult and turbulent year. These
management company team members are willing and eager to do any
task; they have received numerous compliments from guests for being
helpful, welcoming, professional, caring and empathetic; and they
exhibit leadership in acts both large and small. They consistently
go above and beyond to make a positive impact at their hotels,
inspiring others to do the same.
The recipients of Apple Hospitality’s 2020 Apple Awards are as
follows:
- Paula Gonzalez – Paula serves as Assistant General
Manager at the Homewood Suites by Hilton and Hampton Inn &
Suites by Hilton in Clovis, California, which are managed by
Dimension Development Company. Paula is willing to take on
additional responsibilities across departments and through her
leadership has effectively cross-trained staff members and built a
cohesive, efficient team. During an incredibly tough year, she was
a rock and morale champion, working countless hours, covering all
departments when needed, keeping employees well-informed, working
to ensure staffing levels at the hotel met improvements in demand,
fostering relationships with key accounts, and taking charge of new
regulations and procedures to ensure the health and safety of staff
and guests.
- Haiden Johnson – Haiden serves as Front Desk Agent at
the Courtyard by Marriott in Kirkland, Washington, which is managed
by InnVentures. Haiden treats every guest concern with sincere care
and, through strong problem-solving skills and effective
communication, provides thoughtful and effective solutions. Haiden
models exemplary service, ensuring that every guest is treated with
the same consideration and patience. During the last year, Haiden
expanded his skill set, took on additional responsibilities, and
effectively communicated updated hotel policies and practices with
his team.
- Tom Loughran – Tom serves as Chief Engineer at the Hyatt
House and Hyatt Place in Tempe, Arizona, which are managed by
Crestline Hotels & Resorts, LLC. Tom was instrumental in the
successful opening of the hotels during an especially challenging
time in August 2020. Tom is a beacon of strength and has shown the
Tempe team that nothing is impossible.
- Guadalupe Olea – Guadalupe serves as Room & Suite
Attendant at the Courtyard by Marriott in Santa Clarita,
California, which is managed by Dimension Development Company.
Guadalupe is energetic, always has a smile and treats every guest
and associate as family. She is referred to as the “heart of the
hotel,” consistently going above and beyond to care for guests and
fellow associates.
- Serenthia Pettway – Serenthia serves as Guest Service
Representative at the Homewood Suites by Hilton in Montgomery,
Alabama, which is managed by LBA Hospitality. Serenthia is
meticulous with her work and consistently goes out of her way to
make each guest feel special from the moment they arrive by
learning their preferences, working to accommodate their requests
and recognizing special occasions. During 2020, Serenthia stepped
up in numerous ways to make sure the hotel ran seamlessly, taking
on additional responsibilities from housekeeping and laundry to the
coordination of breakfast and sanitization of entrances and public
areas. Serenthia’s perseverance and positive attitude even during
tough times has been an encouragement to others.
About Apple Hospitality REIT,
Inc. Apple Hospitality REIT, Inc. (NYSE: APLE) is a
publicly traded real estate investment trust (“REIT”) that owns one
of the largest and most diverse portfolios of upscale,
rooms-focused hotels in the United States. Apple Hospitality’s
portfolio consists of 232 hotels with more than 29,700 guest rooms
located in 88 markets throughout 35 states. Concentrated with
industry-leading brands, the Company’s portfolio consists of 103
Marriott-branded hotels, 124 Hilton-branded hotels, three
Hyatt-branded hotels, and two independent hotels. For more
information, please visit www.applehospitalityreit.com.
For additional information or to receive press
releases by email, visit www.applehospitalityreit.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210514005504/en/
Apple Hospitality REIT, Inc. Kelly Clarke, Vice President,
Investor Relations 804-727-6321 kclarke@applereit.com
Apple Hospitality REIT (NYSE:APLE)
Historical Stock Chart
From Aug 2024 to Sep 2024
Apple Hospitality REIT (NYSE:APLE)
Historical Stock Chart
From Sep 2023 to Sep 2024