Anthem Announces Additional Resources for Consumers, Care Providers & Community Partners to Deliver Whole Health Care Support...
April 07 2020 - 4:00PM
Business Wire
Resources include support for social isolation,
job loss, food insecurity and stress
As the nation comes together to address the COVID-19 crisis,
Anthem is delivering support and relief to all those affected as
part of our ongoing commitment to improving lives and communities.
Today, Anthem is announcing a number of new resources and
initiatives developed in partnership with leading community and
health partners to provide support for the whole health needs of
individuals, families and communities.
“We remain committed to the needs of the whole person—both
physical and emotional—as we battle this healthcare crisis
together,” said Anthem President and CEO Gail K. Boudreaux.
“Addressing whole health needs, such as food, housing and
behavioral health concerns is an important part of our mission to
improve lives.”
To help consumers navigate care easily from their devices, the
Sydney Care mobile app has expanded its capabilities to help people
assess their symptoms and locate testing sites in their
communities, if needed. Members can complete a Coronavirus
Assessment directly on the app to quickly and safely evaluate their
symptoms, assess their risk of having COVID-19, and connect
directly to a board-certified doctor via text or secure two-way
video via the app. Doctors can recommend treatment options and if
testing is needed, members will be able to use the site locator to
help determine a convenient location for follow up.
New resources include:
- COVID-19 Mental Health Resource Hub: Anthem’s affiliated
health plans and Beacon Health Options have joined with Psych Hub,
mental health advocates and other national health insurers to
develop a free digital resource site to help individuals and care
providers address behavioral health needs resulting from the
COVID-19 pandemic. This COVID-19 Mental Health Resource Hub
provides a range of resources designed to help people, their
families and care providers cope with pandemic-related stress
brought on by social isolation, job loss and other challenges. The
Resource Hub is a collaboration among several national leaders in
the mental health community. Anthem and Beacon will share their
COVID-19 related content with Psych Hub, and web sites for Anthem’s
affiliated health plans and Beacon will house educational videos
produced by Psych Hub, as well as behavioral health-focused
resources authored by Anthem and Beacon mental health experts.
- Aunt Bertha partnership: Many consumers across the
country are searching for resources to help with food, housing, job
training, transportation, and more. In order to make it easy for
people to find important social services during this time of great
need, Anthem has partnered with Aunt Bertha, a leading social care
network, which helps connect individuals and families to free and
reduced-cost social services in their communities. These programs
include COVID-19-specific assistance, such as food delivery and
help paying for bills. All consumers can access the more than
350,000 programs, which are available in every zip code across the
U.S.
- Additional Employee Assistance program (EAP) Resources:
To provide additional help for members who seek to address and
navigate mental and behavioral health issues, Anthem’s affiliated
health plans are providing no-cost access to EAP informational
resources for 90 days to those who do not already have access.
Anthem members can access anthemEAP.com for helpful COVID-19
resources, as well as articles and tip sheets on daily needs, child
and eldercare resources and legal and financial information.
“We know from listening to consumers and care providers that
people are struggling to cope with the life-altering changes the
pandemic has caused,” said Prakash Patel, MD, Executive Vice
President, and President of Anthem’s Diversified Business Group.
“These resources – supported by some of the nation’s foremost
experts on mental health – will provide individuals, as well as our
front-line care providers, with information and tools that may
alleviate their stress and improve their resilience and emotional
well-being.”
Anthem continues to closely monitor COVID-19 developments and
listen to the needs of our communities, Anthem associates,
consumers and care providers. Details on coronavirus resources can
be found at www.anthem.com/coronavirus or on Anthem members’
companion Sydney Health app.
About Anthem, Inc.
Anthem is a leading health benefits company dedicated to
improving lives and communities, and making healthcare simpler.
Through its affiliated companies, Anthem serves more than 79
million people, including 41 million within its family of health
plans. We aim to be the most innovative, valuable and inclusive
partner. For more information, please visit www.antheminc.com or
follow @AnthemInc on Twitter.
About Beacon Health Options
Beacon Health Options, is a leading behavioral health services
company that serves approximately 37 million individuals across all
50 states. We work with employers, health plans and government
agencies to provide robust mental health and substance use disorder
services through innovative programs and solutions that improve the
health and wellness of people every day. Beacon is a national
leader in the fields of mental and emotional wellbeing, addiction,
recovery, and employee health. Collaborating with a network of
providers in communities around the country, we help individuals
live their lives to the fullest potential. For more information,
visit www.beaconhealthoptions.com and connect with us on
www.facebook.com/beaconhealthoptions,
www.twitter.com/beaconhealthopt and
www.linkedin.com/company/beacon-health-options.
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version on businesswire.com: https://www.businesswire.com/news/home/20200407005785/en/
Media: Jill Becher Jill.Becher@anthem.com
Investor Relations: Chris Rigg Chris.Rigg@anthem.com
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