false000163882600016388262025-01-132025-01-13

 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

 

FORM 8-K

 

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): January 13, 2025

 

 

ServiceTitan, Inc.

(Exact name of Registrant as Specified in Its Charter)

 

 

Delaware

001-42434

26-0331862

(State or Other Jurisdiction
of Incorporation)

(Commission File Number)

(IRS Employer
Identification No.)

 

 

 

 

 

801 N Brand Blvd.

Suite 100

 

Glendale, California

 

91203

(Address of Principal Executive Offices)

 

(Zip Code)

 

Registrant’s Telephone Number, Including Area Code: (855) 899-0970

 

 

(Former Name or Former Address, if Changed Since Last Report)

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:


Title of each class

 

Trading
Symbol(s)

 


Name of each exchange on which registered

Class A Common Stock, par value $0.001 per share

 

TTAN

 

The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

 

 


Item 2.02 Results of Operations and Financial Condition.

On January 13, 2025, ServiceTitan, Inc. (the “Company”) issued a press release announcing its financial results for the third fiscal quarter ended October 31, 2024. In the press release, the Company also announced that it would hold a conference call to discuss these financial results on January 13, 2025 at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). A copy of the press release is furnished hereto as Exhibit 99.1 to this Current Report on Form 8-K and is incorporated herein by reference.

The Company makes reference to non-GAAP financial information in the press release. A reconciliation of these non-GAAP financial measures to their nearest GAAP equivalents is provided in the press release.

The information in this Item 2.02, including Exhibit 99.1 furnished hereto, shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section. The information contained in this Item 2.02 and in the accompanying Exhibit 99.1 shall not be incorporated by reference into any other filing under the Exchange Act or under the Securities Act of 1933 as amended, whether made before or after the date hereof, regardless of any general incorporation language in such filing, except as shall be expressly set forth by specific reference in such filing.

Item 9.01 Financial Statements and Exhibits.

(d) The following exhibits are being filed herewith:

 

Exhibit No.

 

Description

 

 

99.1

 

Press Release, dated January 13, 2025.

104

 

Cover Page Interactive Data File (embedded within the Inline XBRL document).

 


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

 

 

SERVICETITAN, INC.

 

 

 

Date: January 13, 2025

 

By:

 

/s/ Ara Mahdessian

 

 

 

 

Ara Mahdessian

 

 

 

 

Chief Executive Officer

 


 

img141733016_0.jpg

 

Exhibit 99.1

ServiceTitan Announces Third Quarter Fiscal 2025 Financial Results

LOS ANGELES – January 13, 2025 – ServiceTitan (NASDAQ: TTAN), the software platform that powers the trades, today announced financial results for the fiscal third quarter ended October 31, 2024.

“Building a generational business that is the operating system for the trades is our life’s work,” said Ara Mahdessian, co-founder and CEO. “We recognize that the only thing more exciting than how far we have come, is just how far we have yet to go. Healthy fiscal third quarter business performance is further evidence that our strategy is working.”

“We are pleased to deliver fiscal third quarter financial performance ahead of the midpoint of our flash results,” said Vahe Kuzoyan, co-founder and President. “Our customers are expanding well and we are pleased with strong early adoption of our new Sales Pro and Contact Center Pro products.”

Third Quarter Fiscal 2025 Financial Highlights:

Revenue:

Total revenue increased 24% year-over-year to $199.3 million.
Platform revenue increased 26% year-over-year to $191.2 million.

Loss from Operations:

GAAP loss from operations was ($44.0) million for the third quarter of fiscal 2025, compared to ($36.1) million for the third quarter of fiscal 2024.
Non-GAAP income from operations was $1.6 million for the third quarter of fiscal 2025, compared to non-GAAP loss from operations of ($4.3) million for the third quarter of fiscal 20241.

Net Loss:

GAAP net loss was ($46.5) million for the third quarter of fiscal 2025, compared to ($39.7) million for the third quarter of fiscal 2024.
Non-GAAP net loss was ($1.1) million for the third quarter of fiscal 2025, compared to ($7.2) million for the third quarter of fiscal 20241.

Cash:

Cash and cash equivalents totaled $133.8 million as of October 31, 2024.
Net cash generated by operating activities was $15.5 million for the third quarter of fiscal 2025, compared to $0.4 million for the third quarter of fiscal 2024.
Non-GAAP free cash flow was $10.6 million for the third quarter of fiscal 2025, compared to ($6.2) million for the third quarter of fiscal 20241.

 

_________________________

1 This press release uses non-GAAP financial measures that adjust GAAP financial measures for the impact of various items. See the section titled “Non-GAAP Financial Measures” and the tables entitled “GAAP to Non-GAAP Reconciliation” below for additional information.

1


 

img141733016_0.jpg

Business and Operational Highlights:

Net dollar retention was greater than 110% for the third quarter of fiscal 2025.
Gross Transaction Volume (“GTV”) was $17.8 billion for the third quarter of fiscal 2025, up 20% year-over-year.

Fiscal Fourth Quarter and Fiscal Year 2025 Financial Outlook:

For the fourth quarter of fiscal 2025, the Company currently expects:

Total revenue in the range of $199.0 million to $201.0 million.
Non-GAAP income from operations in the range of $3.0 million to $4.0 million2.

For the full year fiscal 2025, the Company currently expects:

Total revenue in the range of $761.6 million to $763.6 million.
Non-GAAP income from operations in the range of $21.4 million to $22.4 million².

 

Conference Call Information:

The financial results and business highlights will be discussed on a conference call and webcast scheduled at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on Monday, January 13, 2025. Online registration for this event conference call can be found here. The live webcast of the conference call can be accessed from ServiceTitan’s investor relations website at http://investors.servicetitan.com.


Following completion of the events, a webcast replay will also be available at
http://investors.servicetitan.com for 12 months.

About ServiceTitan

ServiceTitan is the software platform that powers trades businesses. The Company’s cloud-based, end-to-end solution gives contractors the tools they need to run and grow their business, manage their back office, and provide a stellar customer experience. By bringing an integrated SaaS platform to an industry historically underserved by technology, ServiceTitan is equipping tradespeople with the technology they need to keep the world running.

 

_________________________

2 ServiceTitan is not able, at this time, to provide an outlook for GAAP income (loss) from operations or a reconciliation of expected non-GAAP income from operations to GAAP income (loss) from operations for the fourth quarter of fiscal 2025 or for the full fiscal year 2025 because of the difficulty of estimating certain items excluded from non-GAAP income from operations that cannot be reasonably calculated or predicted without unreasonable efforts. For example, charges related to stock-based compensation expense require additional inputs, such as the number and value of awards granted, that are not currently ascertainable.

2


 

img141733016_0.jpg

Forward Looking Statements

This press release contains forward-looking statements within the meaning of the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts contained in this press release may be forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “contemplate,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential” “predict,” “project,” “should,” “target,” or “will,” or the negative of these words or other similar terms or expressions that concern ServiceTitan’s expectations, strategy, plans or intentions. Forward-looking statements in this release include, but are not limited to, statements regarding ServiceTitan’s financial outlook for total revenue and non-GAAP income from operations for the fourth quarter of fiscal year 2025 ending January 31, 2025 and the full fiscal year ending January 31, 2025. ServiceTitan’s expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected, including those more fully described under the caption “Risk Factors” in our Prospectus dated December 11, 2024, filed with the SEC on December 12, 2024, and elsewhere in documents that ServiceTitan files with the SEC, including ServiceTitan’s Quarterly Report on Form 10-Q for the fiscal third quarter ended October 31, 2024, which is being filed with the SEC at or around the date hereof. The forward-looking statements in this release are based on information available to ServiceTitan as of the date hereof, and ServiceTitan undertakes no obligation to update any forward-looking statements, except as required by law.

Press Contact

Max Wertheimer

ServiceTitan, Inc.

press@servicetitan.com

Investor Contact

Jason Rechel

ServiceTitan, Inc.

investors@servicetitan.com

© 2025 ServiceTitan. All rights reserved. ServiceTitan, the ServiceTitan logo, and all ServiceTitan product and service names mentioned herein are registered trademarks or unregistered trademarks of ServiceTitan, Inc. in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s).

3


 

img141733016_0.jpg

ServiceTitan, Inc.

Condensed Consolidated Statements of Operations

(in thousands, except share and per share data)

(unaudited)

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

Platform

 

$

191,190

 

 

$

151,655

 

 

$

539,412

 

 

$

427,789

 

Professional services and other

 

 

8,085

 

 

 

8,429

 

 

 

23,185

 

 

 

24,788

 

Total revenue

 

 

199,275

 

 

 

160,084

 

 

 

562,597

 

 

 

452,577

 

Cost of revenue:

 

 

 

 

 

 

 

 

 

 

 

 

Platform

 

 

52,204

 

 

 

42,036

 

 

 

149,197

 

 

 

125,939

 

Professional services and other

 

 

17,126

 

 

 

15,280

 

 

 

50,649

 

 

 

50,220

 

Total cost of revenue

 

 

69,330

 

 

 

57,316

 

 

 

199,846

 

 

 

176,159

 

Gross profit

 

 

129,945

 

 

 

102,768

 

 

 

362,751

 

 

 

276,418

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

Sales and marketing

 

 

67,795

 

 

 

60,097

 

 

 

183,614

 

 

 

163,305

 

Research and development

 

 

65,935

 

 

 

49,094

 

 

 

186,997

 

 

 

149,114

 

General and administrative

 

 

40,263

 

 

 

29,723

 

 

 

122,226

 

 

 

98,772

 

Total operating expenses

 

 

173,993

 

 

 

138,914

 

 

 

492,837

 

 

 

411,191

 

Loss from operations

 

 

(44,048

)

 

 

(36,146

)

 

 

(130,086

)

 

 

(134,773

)

Other expense, net

 

 

 

 

 

 

 

 

 

 

 

 

Interest expense

 

 

(3,974

)

 

 

(4,216

)

 

 

(12,324

)

 

 

(12,203

)

Interest income

 

 

1,778

 

 

 

1,978

 

 

 

5,128

 

 

 

5,095

 

Other income (expense), net

 

 

185

 

 

 

(258

)

 

 

395

 

 

 

1,091

 

Total other expense, net

 

 

(2,011

)

 

 

(2,496

)

 

 

(6,801

)

 

 

(6,017

)

Loss before income taxes

 

 

(46,059

)

 

 

(38,642

)

 

 

(136,887

)

 

 

(140,790

)

Provision for income taxes

 

 

401

 

 

 

1,030

 

 

 

1,264

 

 

 

2,943

 

Net loss

 

 

(46,460

)

 

 

(39,672

)

 

 

(138,151

)

 

 

(143,733

)

Accretion of non-convertible preferred stock

 

 

(14,652

)

 

 

(11,772

)

 

 

(41,608

)

 

 

(33,390

)

Net loss attributable to common stockholders

 

$

(61,112

)

 

$

(51,444

)

 

$

(179,759

)

 

$

(177,123

)

Net loss per share, basic and diluted

 

$

(1.74

)

 

$

(1.53

)

 

$

(5.18

)

 

$

(5.36

)

Weighted-average shares used in computing net loss
   per share, basic and diluted

 

 

35,094,547

 

 

 

33,588,617

 

 

 

34,690,079

 

 

 

33,043,071

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disaggregated Revenue

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

Subscription

 

$

145,282

 

 

$

114,311

 

 

$

409,013

 

 

$

322,086

 

Usage

 

 

45,908

 

 

 

37,344

 

 

 

130,399

 

 

 

105,703

 

Platform revenue

 

 

191,190

 

 

 

151,655

 

 

 

539,412

 

 

 

427,789

 

Professional services and other

 

 

8,085

 

 

 

8,429

 

 

 

23,185

 

 

 

24,788

 

Total revenue

 

$

199,275

 

 

$

160,084

 

 

$

562,597

 

 

$

452,577

 

 

4


 

img141733016_0.jpg

ServiceTitan, Inc.

Condensed Consolidated Balance Sheets

(in thousands, except share and per share data)

(unaudited)

 

 

As of

 

 

 

October 31,

 

 

January 31,

 

 

2024

 

 

2024

 

Assets

 

 

 

 

 

 

Current assets:

 

 

 

 

 

 

Cash and cash equivalents

 

$

133,811

 

 

$

146,710

 

Restricted cash

 

 

692

 

 

 

1,403

 

Accounts receivable, net of allowance of $5,929 and $3,762 as of October 31, 2024 and
   January 31, 2024, respectively

 

 

41,218

 

 

 

28,046

 

Deferred contract costs, current

 

 

10,721

 

 

 

9,451

 

Contract assets

 

 

43,964

 

 

 

39,329

 

Prepaid expenses

 

 

18,813

 

 

 

22,652

 

Other current assets

 

 

3,370

 

 

 

1,640

 

Total current assets

 

 

252,589

 

 

 

249,231

 

Restricted cash, noncurrent

 

 

583

 

 

 

750

 

Deferred contract costs, noncurrent

 

 

9,277

 

 

 

8,399

 

Property and equipment, net

 

 

60,124

 

 

 

97,170

 

Operating lease right-of-use assets

 

 

25,572

 

 

 

43,270

 

Internal-use software, net

 

 

35,842

 

 

 

29,300

 

Intangible assets, net

 

 

226,394

 

 

 

251,347

 

Goodwill

 

 

845,836

 

 

 

830,872

 

Other assets

 

 

11,927

 

 

 

7,327

 

Total assets

 

$

1,468,144

 

 

$

1,517,666

 

Liabilities, Non-Convertible Preferred Stock, Redeemable Convertible Preferred Stock and
   Stockholders' Deficit

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

 

Accounts payable and other accrued expenses

 

$

45,306

 

 

$

45,293

 

Accrued personnel related expenses

 

 

64,737

 

 

 

55,321

 

Deferred revenue, current

 

 

16,022

 

 

 

11,160

 

Operating lease liabilities, current

 

 

11,710

 

 

 

11,005

 

Short-term debt

 

 

1,073

 

 

 

1,800

 

Other current liabilities

 

 

1,133

 

 

 

688

 

Total current liabilities

 

 

139,981

 

 

 

125,267

 

Operating lease liabilities, noncurrent

 

 

50,201

 

 

 

58,576

 

Long-term debt, net

 

 

174,169

 

 

 

174,578

 

Other noncurrent liabilities

 

 

9,531

 

 

 

7,684

 

Total liabilities

 

 

373,882

 

 

 

366,105

 

Commitments and contingencies

 

 

 

 

 

 

Non-Convertible Preferred Stock

 

 

 

 

 

 

Non-convertible preferred stock, par value $0.001, 250,000 authorized, issued and outstanding as of
   October 31, 2024 and January 31, 2024. Liquidation preference of $307,005 as of October 31, 2024

 

 

275,154

 

 

 

233,546

 

Redeemable Convertible Preferred Stock

 

 

 

 

 

 

Redeemable convertible preferred stock, par value $0.001, 42,465,855 shares authorized, issued and
   outstanding as of October 31, 2024 and January 31, 2024. Liquidation preference of $1,398,054 as of
   October 31, 2024

 

 

1,395,878

 

 

 

1,395,878

 

Stockholders' Deficit

 

 

 

 

 

 

Common stock, par value $0.001, 94,490,000 and 92,630,000 shares authorized as of October 31, 2024
   and January 31, 2024, respectively. 35,397,085 shares and 34,185,388 shares issued and outstanding as of
   October 31, 2024 and January 31, 2024, respectively

 

 

35

 

 

 

34

 

Additional paid-in capital

 

 

427,982

 

 

 

388,739

 

Accumulated deficit

 

 

(1,004,787

)

 

 

(866,636

)

Total stockholders' deficit

 

 

(576,770

)

 

 

(477,863

)

Total liabilities, non-convertible preferred stock, redeemable convertible preferred stock and
   stockholders' deficit

 

$

1,468,144

 

 

$

1,517,666

 

 

 

 

 

5


 

img141733016_0.jpg

ServiceTitan, Inc.

Condensed Consolidated Statements of Cash Flows

(in thousands)

(unaudited)

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

Cash flows provided by (used in) operating activities

 

 

 

 

 

 

 

 

 

 

 

 

Net loss

 

$

(46,460

)

 

$

(39,672

)

 

$

(138,151

)

 

$

(143,733

)

Adjustments to reconcile net loss to net cash provided by (used in) operating activities

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization expense

 

 

20,229

 

 

 

19,986

 

 

 

59,836

 

 

 

57,997

 

Amortization of deferred contract costs

 

 

2,971

 

 

 

2,433

 

 

 

8,364

 

 

 

6,865

 

Noncash operating lease expense

 

 

1,539

 

 

 

1,955

 

 

 

4,946

 

 

 

5,884

 

Stock-based compensation expense

 

 

25,426

 

 

 

19,462

 

 

 

69,050

 

 

 

72,037

 

Loss on impairment and disposal of assets

 

 

8,312

 

 

 

431

 

 

 

38,586

 

 

 

604

 

Change in valuation of contingent consideration

 

 

 

 

 

 

 

 

(135

)

 

 

(900

)

Deferred income taxes

 

 

133

 

 

 

784

 

 

 

1,254

 

 

 

1,647

 

Amortization of debt issuance costs

 

 

87

 

 

 

39

 

 

 

214

 

 

 

93

 

Provision for credit losses

 

 

976

 

 

 

857

 

 

 

2,816

 

 

 

1,636

 

Changes in operating assets and liabilities, net of effect of business acquisition:

 

 

 

 

 

 

 

 

 

 

 

 

Accounts receivable

 

 

(2,480

)

 

 

2,330

 

 

 

(13,563

)

 

 

(6,346

)

Prepaid expenses and other current assets

 

 

6,614

 

 

 

(164

)

 

 

3,260

 

 

 

1,179

 

Deferred contract costs

 

 

(4,802

)

 

 

(3,207

)

 

 

(10,511

)

 

 

(9,070

)

Contract assets

 

 

(2,186

)

 

 

(3,959

)

 

 

(4,635

)

 

 

(9,277

)

Other assets

 

 

(875

)

 

 

(564

)

 

 

(532

)

 

 

(686

)

Accounts payable and other accrued expenses

 

 

(4,717

)

 

 

(2,893

)

 

 

(4,434

)

 

 

(3,475

)

Accrued personnel related expenses

 

 

12,505

 

 

 

2,534

 

 

 

9,119

 

 

 

(13,381

)

Operating lease liabilities

 

 

(3,953

)

 

 

(2,010

)

 

 

(7,830

)

 

 

(6,062

)

Other liabilities

 

 

925

 

 

 

1,097

 

 

 

1,421

 

 

 

(1,567

)

Deferred revenue

 

 

1,290

 

 

 

979

 

 

 

2,551

 

 

 

991

 

Net cash provided by (used in) operating activities

 

 

15,534

 

 

 

418

 

 

 

21,626

 

 

 

(45,564

)

Cash flows used in investing activities

 

 

 

 

 

 

 

 

 

 

 

 

Capitalized internal-use software

 

 

(3,961

)

 

 

(3,784

)

 

 

(14,161

)

 

 

(12,831

)

Purchase of property and equipment

 

 

(1,002

)

 

 

(2,786

)

 

 

(2,803

)

 

 

(23,401

)

Deposits for property and equipment

 

 

 

 

 

(54

)

 

 

 

 

 

(344

)

Repayment of loan to employee

 

 

 

 

 

 

 

 

 

 

 

1,529

 

Acquisition of business, net of cash acquired

 

 

 

 

 

 

 

 

(1,184

)

 

 

 

Net cash used in investing activities

 

 

(4,963

)

 

 

(6,624

)

 

 

(18,148

)

 

 

(35,047

)

Cash flows provided by (used in) financing activities

 

 

 

 

 

 

 

 

 

 

 

 

Payment of contingent consideration

 

 

 

 

 

(120

)

 

 

(300

)

 

 

(610

)

Proceeds from exercise of stock options

 

 

1,093

 

 

 

1,323

 

 

 

4,307

 

 

 

8,044

 

Proceeds from issuance of preferred stock

 

 

 

 

 

 

 

 

 

 

 

34,000

 

Payment of preferred stock issuance costs

 

 

 

 

 

 

 

 

 

 

 

(409

)

Payment of debt arrangements

 

 

(450

)

 

 

(450

)

 

 

(1,350

)

 

 

(900

)

Payment of deferred initial public offering costs

 

 

(106

)

 

 

 

 

 

(949

)

 

 

 

Shares repurchased for tax withholding for the settlement of restricted stock units

 

 

(5,398

)

 

 

(9,506

)

 

 

(18,963

)

 

 

(11,992

)

Net cash provided by (used in) financing activities

 

 

(4,861

)

 

 

(8,753

)

 

 

(17,255

)

 

 

28,133

 

Net increase (decrease) in cash, cash equivalents, and restricted cash

 

 

5,710

 

 

 

(14,959

)

 

 

(13,777

)

 

 

(52,478

)

Cash, cash equivalents, and restricted cash

 

 

 

 

 

 

 

 

 

 

 

 

Beginning of period

 

 

129,376

 

 

 

167,124

 

 

 

148,863

 

 

 

204,643

 

End of period

 

$

135,086

 

 

$

152,165

 

 

$

135,086

 

 

$

152,165

 

 

6


 

img141733016_0.jpg

 

 

 

 

 

Non-GAAP Financial Measures

In addition to our results prepared in accordance with GAAP, we believe non-GAAP gross profit and non-GAAP gross margin in total and for platform and professional services and other, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income (loss) from operations, non-GAAP operating margin, and non-GAAP net income (loss) are useful in evaluating our operating performance.

These measures, however, have certain limitations in that they reflect the exercise of judgment by our management about which expenses are excluded or included and do not include the impact of certain expenses that are reflected in our consolidated statement of operations that are necessary to run our business. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from, our financial results determined in accordance with GAAP. We caution investors that amounts presented in accordance with our definition of non-GAAP gross profit, non-GAAP gross margin, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income (loss) from operations, non-GAAP operating margin and non-GAAP net income (loss) may not be comparable to similar measures disclosed by other companies because not all companies and analysts calculate these measures in the same manner.

For the reasons set forth below, we believe that excluding the following items provides information that is helpful in understanding our operating results, evaluating our future prospects, comparing our financial results across accounting periods, and comparing our financial results to our peers, many of which provide similar non-GAAP financial measures.

 

Stock-based compensation expense and related employer payroll taxes. We exclude stock-based compensation expense and related employer payroll taxes to allow investors to make more meaningful comparisons of our performance between periods and to facilitate a comparison of our performance to those of other peer companies. Stock-based compensation may vary between periods due to various factors unrelated to our core performance, including as a result of the assumptions used in the valuation methodologies, timing and amount of grants and other factors. We exclude employer payroll taxes because the amounts vary based on timing and settlement or vesting of awards unrelated to our core operating performance. Moreover, stock-based compensation expense is a non-cash expense that we exclude from our internal management reporting processes and when assessing our actual performance, budgeting, planning, and forecasting future periods.
Amortization of acquired intangible assets. We incur amortization expense for acquired intangible assets in connection with acquisitions of certain businesses and technologies. Amortization of acquired intangible assets is a non-cash expense that is significantly affected by the timing and size of acquisitions, and the inherent subjective nature of purchase price allocations. Because these costs have already been incurred, we exclude the amortization expense from our internal management reporting processes. We exclude these charges when assessing our actual performance and when budgeting, planning, and forecasting future periods. Investors should note that the use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well.
Restructuring charges. To better align our strategic priorities with our investments, we implemented workforce reductions in fiscal 2024 and fiscal 2025. In connection with these reductions, we incurred employee-related expenses including severance and other termination benefits. We excluded these charges when assessing our actual performance and when budgeting, planning and forecasting future periods.

7


 

img141733016_0.jpg

Loss on operating lease assets. In fiscal 2024 and fiscal 2025, we incurred impairments on certain right-of-use assets and other long-lived assets. We believe that it is useful to exclude these charges when assessing the level of various operating expenses and resource allocations when budgeting, planning and forecasting future periods. In addition, we believe excluding such costs enhances the comparability between periods.
Acquisition-related items. We have incurred costs related to acquisitions, including legal, third-party valuation and due diligence, insurance costs, and one-time retention bonuses for employees of acquired companies. In addition, we periodically record the change to the fair value of contingent consideration related to past acquisitions. We exclude these items when assessing our actual performance and when budgeting, planning and forecasting future periods. We believe excluding these items allows investors to make meaningful comparisons between our core operating results and those of other peer companies.

 

Free Cash Flow

We define free cash flow as net cash provided by (used in) operating activities less cash used for investing activities for capitalized internal use software and less cash paid for purchases of, and deposits for, property and equipment. We believe that free cash flow is a meaningful indicator of our sources of liquidity and capital requirements that provides information to management and investors in evaluating the cash flow trends of our business. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth. Free cash flow has limitations as an analytical tool and should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP. Other companies may calculate free cash flow or similarly titled non-GAAP measures differently, which could reduce the usefulness of free cash flow as a tool for comparison. In addition, free cash flow does not reflect mandatory debt service and other non-discretionary expenditures that are required to be made under contractual commitments and does not represent the total increase or decrease in our cash balance for any given period.

 

 

ServiceTitan, Inc.

GAAP to Non-GAAP Reconciliations

(unaudited)

 

Non-GAAP Gross Profit and Non-GAAP Gross Margin

 

 

 

Platform

 

 

Professional
Services and Other

 

 

Total

 

 

 

Three Months Ended October 31,

 

 

Three Months Ended October 31,

 

 

Three Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

GAAP gross profit

 

$

138,986

 

 

$

109,619

 

 

$

(9,041

)

 

$

(6,851

)

 

$

129,945

 

 

$

102,768

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

1,634

 

 

 

1,399

 

 

 

1,159

 

 

 

1,102

 

 

 

2,793

 

 

 

2,501

 

Amortization of acquired intangible
  assets

 

 

5,533

 

 

 

5,502

 

 

 

334

 

 

 

484

 

 

 

5,867

 

 

 

5,986

 

Restructuring charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss on operating lease assets

 

 

1,189

 

 

 

 

 

 

563

 

 

 

 

 

 

1,752

 

 

 

 

Non-GAAP gross profit

 

$

147,342

 

 

$

116,520

 

 

$

(6,985

)

 

$

(5,265

)

 

$

140,357

 

 

$

111,255

 

 

8


 

img141733016_0.jpg

 

 

Platform

 

 

Professional
Services and Other

 

 

Total

 

 

 

Three Months Ended October 31,

 

 

Three Months Ended October 31,

 

 

Three Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

GAAP gross margin

 

 

73

%

 

 

72

%

 

 

(112

)%

 

 

(81

)%

 

 

65

%

 

 

64

%

Stock-based compensation expense
   and related employer payroll taxes

 

 

1

%

 

 

1

%

 

 

14

%

 

 

13

%

 

 

1

%

 

 

2

%

Amortization of acquired intangible
   assets

 

 

3

%

 

 

4

%

 

 

4

%

 

 

6

%

 

 

3

%

 

 

4

%

Restructuring charges

 

 

0

%

 

 

0

%

 

 

0

%

 

 

0

%

 

 

0

%

 

 

0

%

Loss on operating lease assets

 

 

1

%

 

 

0

%

 

 

7

%

 

 

0

%

 

 

1

%

 

 

0

%

Non-GAAP gross margin

 

 

77

%

 

 

77

%

 

 

(86

)%

 

 

(62

)%

 

 

70

%

 

 

69

%

 

 

 

Platform

 

 

Professional
Services and Other

 

 

Total

 

 

 

Nine Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

GAAP gross profit

 

$

390,215

 

 

$

301,850

 

 

$

(27,464

)

 

$

(25,432

)

 

$

362,751

 

 

$

276,418

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

4,161

 

 

 

4,361

 

 

 

3,165

 

 

 

3,436

 

 

 

7,326

 

 

 

7,797

 

Amortization of acquired intangible
  assets

 

 

16,369

 

 

 

16,506

 

 

 

1,452

 

 

 

1,452

 

 

 

17,821

 

 

 

17,958

 

Restructuring charges

 

 

386

 

 

 

1,160

 

 

 

129

 

 

 

1,969

 

 

 

515

 

 

 

3,129

 

Loss on operating lease assets

 

 

5,390

 

 

 

 

 

 

2,556

 

 

 

 

 

 

7,946

 

 

 

 

Non-GAAP gross profit

 

$

416,521

 

 

$

323,877

 

 

$

(20,162

)

 

$

(18,575

)

 

$

396,359

 

 

$

305,302

 

 

 

 

Platform

 

 

Professional
Services and Other

 

 

Total

 

 

 

Nine Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

GAAP gross margin

 

 

72

%

 

 

71

%

 

 

(118

)%

 

 

(103

)%

 

 

64

%

 

 

61

%

Stock-based compensation expense
   and related employer payroll taxes

 

 

1

%

 

 

1

%

 

 

14

%

 

 

14

%

 

 

1

%

 

 

2

%

Amortization of acquired intangible
   assets

 

 

3

%

 

 

4

%

 

 

6

%

 

 

6

%

 

 

3

%

 

 

4

%

Restructuring charges

 

 

0

%

 

 

0

%

 

 

1

%

 

 

8

%

 

 

0

%

 

 

1

%

Loss on operating lease assets

 

 

1

%

 

 

0

%

 

 

11

%

 

 

0

%

 

 

1

%

 

 

0

%

Non-GAAP gross margin

 

 

77

%

 

 

76

%

 

 

(87

)%

 

 

(75

)%

 

 

70

%

 

 

67

%

 

Non-GAAP Sales and Marketing Expense

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

GAAP sales and marketing expense

 

$

67,795

 

 

$

60,097

 

 

$

183,614

 

 

$

163,305

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

(4,132

)

 

 

(4,419

)

 

 

(11,776

)

 

 

(14,305

)

Amortization of acquired intangible assets

 

 

(5,606

)

 

 

(5,547

)

 

 

(16,662

)

 

 

(17,033

)

Restructuring charges

 

 

 

 

 

 

 

 

(292

)

 

 

(1,647

)

Loss on operating lease assets

 

 

(1,467

)

 

 

 

 

 

(6,900

)

 

 

 

Non-GAAP sales and marketing expense

 

$

56,590

 

 

$

50,131

 

 

$

147,984

 

 

$

130,320

 

 

9


 

img141733016_0.jpg

Non-GAAP Research and Development Expense

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

GAAP research and development expense

 

$

65,935

 

 

$

49,094

 

 

$

186,997

 

 

$

149,114

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

(10,451

)

 

 

(7,621

)

 

 

(28,060

)

 

 

(25,023

)

Acquisition-related items

 

 

 

 

 

 

 

 

(250

)

 

 

 

Restructuring charges

 

 

 

 

 

 

 

 

(991

)

 

 

(1,418

)

Loss on operating lease assets

 

 

(1,468

)

 

 

 

 

 

(6,711

)

 

 

 

Non-GAAP research and development expense

 

$

54,016

 

 

$

41,473

 

 

$

150,985

 

 

$

122,673

 

 

Non-GAAP General and Administrative Expense

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

GAAP general and administrative expense

 

$

40,263

 

 

$

29,723

 

 

$

122,226

 

 

$

98,772

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

(8,408

)

 

 

(5,789

)

 

 

(23,600

)

 

 

(26,713

)

Acquisition-related items

 

 

(6

)

 

 

10

 

 

 

(1,933

)

 

 

893

 

Restructuring charges

 

 

 

 

 

 

 

 

(698

)

 

 

(1,449

)

Loss on operating lease assets

 

 

(3,660

)

 

 

 

 

 

(16,958

)

 

 

 

Non-GAAP general and administrative expense

 

$

28,189

 

 

$

23,944

 

 

$

79,037

 

 

$

71,503

 

 

Non-GAAP Income (Loss) from Operations and Non-GAAP Operating Margin

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

GAAP loss from operations

 

$

(44,048

)

 

$

(36,146

)

 

$

(130,086

)

 

$

(134,773

)

Stock-based compensation expense and
   related employer payroll taxes

 

 

25,784

 

 

 

20,330

 

 

 

70,762

 

 

 

73,838

 

Amortization of acquired intangible assets

 

 

11,473

 

 

 

11,533

 

 

 

34,483

 

 

 

34,991

 

Restructuring charges

 

 

 

 

 

 

 

 

2,496

 

 

 

7,643

 

Acquisition-related items

 

 

6

 

 

 

(10

)

 

 

2,183

 

 

 

(893

)

Loss on operating lease assets

 

 

8,347

 

 

 

 

 

 

38,515

 

 

 

 

Non-GAAP income (loss) from operations

 

$

1,562

 

 

$

(4,293

)

 

$

18,353

 

 

$

(19,194

)

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

GAAP operating margin

 

 

(22

)%

 

 

(23

)%

 

 

(23

)%

 

 

(30

)%

Stock-based compensation expense and
   related employer payroll taxes

 

 

13

%

 

 

13

%

 

 

13

%

 

 

16

%

Amortization of acquired intangible assets

 

 

6

%

 

 

7

%

 

 

6

%

 

 

8

%

Restructuring charges

 

 

0

%

 

 

0

%

 

 

0

%

 

 

2

%

Acquisition-related items

 

 

0

%

 

 

(0

)%

 

 

0

%

 

 

(0

)%

Loss on operating lease assets

 

 

4

%

 

 

0

%

 

 

7

%

 

 

0

%

Non-GAAP operating margin

 

 

1

%

 

 

(3

)%

 

 

3

%

 

 

(4

)%

 

10


 

img141733016_0.jpg

Non-GAAP Net Income (Loss)

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

GAAP net loss

 

$

(46,460

)

 

$

(39,672

)

 

$

(138,151

)

 

$

(143,733

)

Stock-based compensation expense and
   related employer payroll taxes

 

 

25,784

 

 

 

20,330

 

 

 

70,762

 

 

 

73,838

 

Amortization of acquired intangible assets

 

 

11,473

 

 

 

11,533

 

 

 

34,483

 

 

 

34,991

 

Restructuring charges

 

 

 

 

 

 

 

 

2,496

 

 

 

7,643

 

Acquisition-related items

 

 

6

 

 

 

(10

)

 

 

2,183

 

 

 

(893

)

Loss on operating lease assets

 

 

8,347

 

 

 

 

 

 

38,515

 

 

 

 

Income tax effects related to the above adjustments (1)

 

 

(298

)

 

 

632

 

 

 

(1,207

)

 

 

1,508

 

Non-GAAP net income (loss)

 

$

(1,148

)

 

$

(7,187

)

 

$

9,081

 

 

$

(26,646

)

 

 

 

 

 

 

 

 

 

 

 

 

 

(1) This amount represents adjustments for the current and deferred income tax effects on non-GAAP net income (loss) for the impact of the non-GAAP adjustments above.

 

Free Cash Flow

 

 

 

Three Months Ended October 31,

 

 

Nine Months Ended October 31,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

Net cash provided by (used in) operating activities

 

$

15,534

 

 

$

418

 

 

$

21,626

 

 

$

(45,564

)

Capitalized internal-use software

 

 

(3,961

)

 

 

(3,784

)

 

 

(14,161

)

 

 

(12,831

)

Purchase of property and equipment

 

 

(1,002

)

 

 

(2,786

)

 

 

(2,803

)

 

 

(23,401

)

Deposits for property and equipment

 

 

-

 

 

 

(54

)

 

 

-

 

 

 

(344

)

Non-GAAP free cash flow

 

$

10,571

 

 

$

(6,206

)

 

$

4,662

 

 

$

(82,140

)

 

11


v3.24.4
Document And Entity Information
Jan. 13, 2025
Cover [Abstract]  
Document Type 8-K
Amendment Flag false
Document Period End Date Jan. 13, 2025
Entity Registrant Name ServiceTitan, Inc.
Entity Central Index Key 0001638826
Entity Emerging Growth Company true
Entity File Number 001-42434
Entity Incorporation, State or Country Code DE
Entity Tax Identification Number 26-0331862
Entity Address, Address Line One 801 N Brand Blvd.
Entity Address, Address Line Two Suite 100
Entity Address, City or Town Glendale
Entity Address, State or Province CA
Entity Address, Postal Zip Code 91203
City Area Code (855)
Local Phone Number 899-0970
Written Communications false
Soliciting Material false
Pre-commencement Tender Offer false
Pre-commencement Issuer Tender Offer false
Entity Ex Transition Period false
Title of 12(b) Security Class A Common Stock, par value $0.001 per share
Trading Symbol TTAN
Security Exchange Name NASDAQ

ServiceTitan (NASDAQ:TTAN)
Historical Stock Chart
From Jan 2025 to Feb 2025 Click Here for more ServiceTitan Charts.
ServiceTitan (NASDAQ:TTAN)
Historical Stock Chart
From Feb 2024 to Feb 2025 Click Here for more ServiceTitan Charts.