Jane Hunter, CEO, Tritium:
In this industry, there does remain some key benefits to keeping final assembly in house. You can control your quality and conduct your root cause analysis
immediately. Customer orders can be allowed for some variations like vinyls, SIM cards, cable lengths, and connectors, and in-house final assembly also allows the flexibility thats still required in EV
charging. For example, the order of production could be changed rapidly if one customer sites not ready and another customer site is ready. The seasonality of orders in Europe, particularly based on the Northern European winters, can be
accommodated. We do that via keeping a percentage of casual labor.
Jane Hunter, CEO, Tritium:
The tooling and equipments lightweight and mobile, and its relatively inexpensive, with the exception of the end-of-line test equipment which simulates a vehicle. Our capex forecasts around 6 million a year, and the facilities that were looking at are all leased, not owned. Next slide. Thanks.
Jane Hunter, CEO, Tritium:
Finally, for me, this slide
encompasses all of Tritiums key business operations. We designed the charging systems in R&D centers supported by test facilities and, soon to come online, the worlds highest power EMC test facility, which weve invested in
building.
Jane Hunter, CEO, Tritium:
We see that as a
critical competitive advantage. To allow the team to go in and rapidly test new product, iteratively fail, learn from the failures, get to market faster, and eventually put a test and certification agent in there, which would decouple us from the
competitors in Europe. Theres really only one or two agencies worldwide, mainly in Germany, who can do these certifications. Theres a big queue there with all of our competitors. We see that as a key advantage as that center comes online
this year.
Jane Hunter, CEO, Tritium:
Early stage
R&Ds matured up the tech readiness level scale into test and prototype product dev projects, with a stage transition across to that image, there, manufacturing facility, at number three. Thats our Brisbane facility you can see there.
Then we move into manufacturing with the supply chain, quality inventory management, and logistics activities that are required to support those builds.
Jane Hunter, CEO, Tritium:
Our software engineering team, at
image four, there, has the onboard software engineers who develop and upgrade the software on the chargers and the team who develop our pulse fleet management software, and for charger support and ticketing. Each of our three global sites has a
vehicle test and interoperability capability, which is image six, where EV manufacturers come in to test their vehicles with our chargers for compatibility. Thats a great sales opportunity for us, of course. Then we also have sales and
marketing teams with a staff at each of our three main sites, as well as in Singapore, the UK, across a handful of the US states, and new country sales managers in France and Norway-Sweden.
Jane Hunter, CEO, Tritium:
Finally, image eight, there, 24/7
global support. We maintain support staff in our three global locations of Amsterdam, Los Angeles, and Brisbane, both remote diagnostics and fixes by phone if possible as well as arranging a service agent, which is largely outsourced, to come to
site and repair chargers both in and out of warranty or under service level agreement with guaranteed response times.