LOUISVILLE, Ky., Nov. 17, 2021 /PRNewswire/ -- Creative
Realities, Inc. ("Creative Realities," "CRI," or the "Company")
(NASDAQ: CREX, CREXW), a leading provider of digital marketing
solutions, is expanding its collaboration with one of the world's
largest automakers with 15 automotive brands in 130 countries. CRI,
whose omnichannel automobile platform is currently leveraged by
approximately 2,600 automotive dealerships in the United States to drive customer
satisfaction and retention, has been awarded the business of an
additional 440 dealerships in Canada. Planning is currently underway, and
deployment is expected to be completed by the second quarter of
2022.
![(PRNewsfoto/Creative Realities, Inc.) (PRNewsfoto/Creative Realities, Inc.)](https://mma.prnewswire.com/media/955085/CRI_logo_Black_Teal_Logo.jpg)
"This expansion is a landmark achievement and highlights CRI's
ability to deliver value to the largest auto manufacturers in the
world and other similar enterprise organizations across a full
range of industries," said Rick
Mills, CEO of CRI. "Our software solution supports an
expansive network of dealerships throughout the United States, and we're pleased to extend
our reach into Canada."
The CRI automotive software platform includes two primary
elements: iShowroom omnichannel sales support and Owner
Support+:
iShowroom serves as a CRM sales tool used by more than 21,000
sales consultants each month. The sales tool seamlessly integrates
with more than 25 data services for a unified sales process,
resulting in measurable sales lift volume across dealers of all
sizes.
Owner Support+ is an industry-leading vehicle delivery tool
endorsed by JD Power. The vehicle checklist with digital customer
takeaway has driven significantly improved customer satisfaction
scores, while strengthening the digital connection between
dealerships and their customers. Owner Support+ has driven a
greater than 40% lift in connected vehicle enrollments since
initial deployment in 2017. These revenue-generating "owner apps"
include subscription services for satellite radio, roadside
assistance and other app-based functionality that enables the owner
to unlock their car, start the engine remotely and enjoy in-vehicle
media connectivity via their mobile phone. In all, the Owner
Support+ platform now accounts for more than 85% of all connected
vehicle enrollments across the entire network of domestic
dealerships.
"The CRI platform now has a 10-year track record of deepening
customer engagement and driving dealership revenue throughout the
U.S., and we're pleased to extend this success north of the border.
We dedicated significant resources to improve our platform,
adapting for multilingual support and adding multi-currency
functionality to enable transactions in Canadian dealerships and
beyond," continued Mills.
CRI is in early-stage discussions to deploy its solution in
other parts of the world, including key markets in Europe, South
America, the Middle East,
and the Asia-Pacific region.
To learn more about Creative Realities and its full range of
digital solutions, visit https://cri.com/. Follow CRI on LinkedIn
to stay up to date on the company's latest news.
About Creative Realities, Inc.
Creative Realities
helps clients use the latest omnichannel technologies to inspire
better customer experiences. CRI designs, develops and
deploys consumer experiences for high-end enterprise level
networks, and is actively providing recurring SaaS and support
services across diverse vertical markets, including but not limited
to Automotive, Advertising Networks, Apparel & Accessories,
Convenience Stores, Foodservice/QSR, Gaming, Theater, and Stadium
Venues. The Company has operations across North
America with active installations in more than 10 countries.
On November 12, 2021, the Company
entered into a Merger Agreement with Reflect Systems, Inc.
("Reflect") and other parties thereto, pursuant to which a wholly
owned subsidiary of the Company will merge with and into Reflect,
and thereafter Reflect will be a wholly-owned subsidiary of the
Company (the "Merger").
Cautionary Note on Forward-Looking Statements
This
press release contains certain statements that are "forward-looking
statements" under Section 27A of the Securities Act of 1933 and
Section 21E of the Securities Exchange Act of 1934 and includes,
among other things, discussions of our business strategies, future
operations and capital resources. Words such as "estimates,"
"projected," "expects," "anticipates," "forecasts," "plans,"
"intends," "believes," "seeks," "may," "will," "should," "future,"
"propose" and variations of these words or similar expressions (or
the negative versions of such words or expressions) are intended to
identify forward-looking statements.
Given these uncertainties, and the fact that forward-looking
statements represent management's estimates and assumption as of
the date of this press release, you should not attribute undue
certainty to these forward-looking statements. We assume no
obligation to update any forward-looking statements publicly, or to
update the reasons why actual results could differ materially from
those anticipated in any forward-looking statements contained in
this press release, even if new information becomes available in
the future.
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SOURCE Creative Realities, Inc.