STAMFORD, Conn., May 14, 2018 /PRNewswire/ -- Spectrum
Enterprise, a part of Charter Communications (NASDAQ: CHTR), today
announced that in 2018, it will invest more than one billion dollars (U.S.) in new fiber
infrastructure to increase the density of its national fiber
network and to deploy new tools, training and resources required to
provide a differentiated client experience. This year will be the
second consecutive year in which Charter has invested in excess of
$1 billion exclusively in Spectrum
Enterprise.
The one billion dollar investment
will primarily fund increased client access to the existing
Spectrum Enterprise national fiber network, adding to the network's
nearly 200,000 fiber-lit buildings. The majority of the new
fiber will be constructed within the existing Spectrum Enterprise
national footprint. With a key focus on removing barriers for
businesses, Spectrum Enterprise will absorb the upfront costs of
fiber construction for the majority of new enterprise clients
within its footprint in order to provide more businesses with
access to fiber-based solutions such as Fiber Internet Access,
Ethernet and voice trunks (SIP/PRI).
"As fiber connectivity has become fundamental to economic
growth, we are focused on making our fiber infrastructure more
accessible to clients, and reshaping their experience to align with
the evolving realities of today's modern enterprise," said
Phil Meeks, Executive Vice President
and President, Spectrum Enterprise. "Advanced video and virtual
reality solutions, cloud, IoT and the future of 5G all depend on a
reliable and highly-dense fiber network. Our commitment is to
ensure that our clients have the most robust fiber network and
solutions to grow today and take advantage of future technologies
that have immense demands on bandwidth."
New Approach to the Client Experience
Spectrum
Enterprise is also significantly transforming the way its employees
approach and prioritize the client experience. Led by its Client
Experience team, Spectrum Enterprise is deploying new tools,
processes and resources to better understand and re-imagine client
interactions. Leveraging experience design, through client surveys,
data analytics and qualitative research, Spectrum Enterprise is
tracking, assessing and measuring emotion, expectation and behavior
throughout the entire client journey for continuous improvement
towards an effortless client experience.
About Spectrum Enterprise
Spectrum Enterprise, a part
of Charter Communications, is a national provider of scalable,
fiber technology solutions serving many of America's largest
businesses and communications service providers. The broad Spectrum
Enterprise portfolio includes networking and managed services
solutions: Internet access, Ethernet access and networks, Voice and
TV solutions, Managed Application, Cloud Infrastructure and Managed
Hosting Services. Our industry-leading team of experts works
closely with clients to achieve greater business success by
providing solutions designed to meet their evolving needs. For more
information, visit enterprise.spectrum.com.
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SOURCE Spectrum Enterprise