As a growing number of universities are consolidating systems for
greater efficiency and effectiveness, Blackbaud, Inc.
(NASDAQ:BLKB), the leading provider of software and services for
the global philanthropic community, today announced that higher
education institutions are increasingly choosing Blackbaud CRM™,
also known as Enterprise CRM, to improve constituent
engagement efforts, achieve better fundraising results, and
decrease labor and IT costs.
“Syracuse University selected proven industry
leader Blackbaud and its comprehensive alumni and development CRM
solution, Blackbaud CRM, to help power the University’s mission
forward,” said Chuck Merrihew, vice president of Advancement and
External Affairs at Syracuse University. “During our selection
process, it was critical that we found a mobile, flexible solution
that improves engagement, helps us leverage relationships and
supports us in achieving our fundraising goals. Also important, was
Blackbaud’s demonstrated experience in migrating clients from their
current product to this platform. We are excited about our
conversion that has just launched!”
Blackbaud CRM is designed for enterprise-level
organizations seeking a powerful, yet adaptable solution for
fundraising, marketing and program management across the engagement
lifecycle. It brings fundraising, online applications, actionable
prospect research and analytics, and multichannel direct marketing
together in one fully customizable platform.
“We immediately trusted that Blackbaud
understood our business objectives and would be able to provide the
right direction in the implementation, customizations, training and
final design of Blackbaud CRM to help us achieve our goals,” said
Cindy Belknap, executive director of Advancement at Bucknell
University. “Blackbaud has the largest breadth of solutions
available for the global philanthropic community, and we felt very
confident they would be able to meet our specific needs, as well as
continuously direct and support our future efforts.”
The Total Economic Impact of Blackbaud
CRM
To overcome the limitations of its previous
fundraising systems and constituent databases, University of
Georgia (UGA) selected Blackbaud CRM to create a single, cohesive
system for a unified view of all communications and activities with
constituents, support strategic planning and management, and
improve labor efficiency. Forrester Consulting conducted a
commissioned Total Economic Impact™ (TEI) study and found that
after deploying Blackbaud CRM, UGA experienced the following
benefits:
- A fundraising lift of $14.3 million
- Avoided labor costs of $3.4 million and IT costs of
$400,000
- The ability to track and measure fundraising activity across
the entire organization
- Improved insight into overall fundraising capacity of its
constituents, coordination in fundraising efforts and visibility
into the overall communications plan
“With more than 35 years of experience serving
education institutions, we understand that just as the fundraising
landscape continues to evolve, so do their needs to meet new
challenges,” said Brian Boruff, president of Blackbaud’s Enterprise
Business Unit. “We are committed to delivering the latest
innovation through our CRM solutions, and with Blackbaud CRM,
enterprise-level organizations can trust that they are using the
most flexible, scalable and secure nonprofit CRM solution available
to achieve their goals.”
Indiana University Foundation and Indiana
University Alumni Association, Texas Christian University, Santa
Clara University, University of Illinois Foundation, and University
of Central Florida also joined the long list of higher education
institutions that recently selected or went live on Blackbaud
CRM.
To learn more about Blackbaud CRM, visit
Blackbaud CRM online, or download the Forrester Total Economic
Impact study.
About Blackbaud Serving the
worldwide philanthropic community for 35 years, Blackbaud
(NASDAQ:BLKB) combines innovative software, services,
and expertise to help organizations achieve their missions.
Blackbaud works in over 60 countries to power the passion of
approximately 35,000 customers, including nonprofits, K-12 private
and higher education institutions, healthcare organizations,
corporations, foundations, and other charitable
giving entities. The company offers a full spectrum of cloud
and on-premise solutions, as well as a resource network that
empowers and connects organizations of all sizes.
Blackbaud's portfolio of software and services
supports nonprofit fundraising and relationship management,
eMarketing, advocacy, accounting, payments and analytics, as well
as grant management, corporate social responsibility, and
education. Organizations use Blackbaud technology to raise, invest,
manage, and award more than $100 billion each year. Recognized as a
top company, Blackbaud is headquartered in Charleston, South
Carolina and has operations in the United States, Australia,
Canada, Ireland, and the United Kingdom. For more information,
visit www.blackbaud.com.
Forward-looking
StatementsExcept for historical information, all of the
statements, expectations, and assumptions contained in this news
release are forward-looking statements that involve a number of
risks and uncertainties, including statements regarding expected
benefits of products and product features. Although Blackbaud
attempts to be accurate in making these forward-looking statements,
it is possible that future circumstances might differ from the
assumptions on which such statements are based. In addition, other
important factors that could cause results to differ materially
include the following: general economic risks; uncertainty
regarding increased business and renewals from existing customers;
continued success in sales growth; management of integration of
acquired companies and other risks associated with acquisitions;
risks associated with successful implementation of multiple
integrated software products; the ability to attract and retain key
personnel; risks associated with management of growth; lengthy
sales and implementation cycles, particularly in larger
organization; technological changes that make our products and
services less competitive; and the other risk factors set forth
from time to time in the SEC filings for Blackbaud, copies of which
are available free of charge at the SEC’s website at www.sec.gov or
upon request from Blackbaud's investor relations department. All
Blackbaud product names appearing herein are trademarks or
registered trademarks of Blackbaud, Inc.
Media Contact
Nicole McGougan
Public Relations
843-654-3307
nicole.mcgougan@blackbaud.com
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