Future-Forward Hospitality Technology Software Leader Agilysys to Present Session on Maximizing Guest and Staff Experience at the HITEC Toronto Conference
June 27 2023 - 8:00AM
Business Wire
Agilysys Senior Director of Sales Engineering
Thor Hansen to Lead the Workshop, Sharing Insights on Technology’s
Critical Role in Delivering High Return Hospitality
The hospitality industry has undergone massive transformation
since the start of the pandemic. To compete in a sector facing
labor constraints and elevated customer expectations,
forward-looking hospitality providers must lean on modern
technology solutions to provide exceptional staff and guest
experiences.
During the Hospitality Industry Technology Exposition and
Conference (HITEC®) in Toronto on June 26-29, Agilysys, Inc.
(Nasdaq: AGYS), will feature the opportunities and challenges
properties face and will demonstrate how next-era technology can
help properties improve both guest and staff experience. In
addition to at HITEC in Booth 1401, Agilysys also will present and
demonstrate these solutions in Booth #1039 at the upcoming American
Hotel & Lodging Association’s (AHLA’s) The Hospitality Show in
Las Vegas. Agilysys also will be releasing an eBook that addresses
the six key moments in which it is essential for properties to join
people and technology to elevate experiences. These are booking,
check-in, service requesting and delivery, food and beverage
interactions, check-out and departure, and post-experience
follow-up. Download the eBook, ‘Joining People and Technology to
Elevate Return on Experience (ROE) in Hospitality: 6 Key Moments to
Get Right’ here.
HITEC, held June 26-29, is produced by Hospitality Financial and
Technology Professionals (HFTP®). Along with networking
opportunities and a robust education program, HITEC brings more
than 320 innovative solutions providers together to demonstrate
their hospitality-specific technology tools. Agilysys is a platinum
sponsor of the event.
“HITEC is an important industry event when it comes to staying
up to date with the latest technological innovations and trends in
the hospitality industry,” said Rohith Kori, Vice President
Strategy, Agilysys. “We look forward to connecting with like-minded
professionals who share a passion for technology to improve both
the guest and staff experience.”
During HITEC Toronto, Thor Hansen, senior director of Sales
Engineering at Agilysys, will present a session on solution
strategies that deliver High Return Hospitality. This session will
examine the different solutions available to properties today as
they seek to elevate service to hospitality through personalized,
memorable experiences beyond those dictated by typical service
protocols.
Hansen’s session takes place from 12:45-1:15 p.m. June 28 on
Stage B of the Exhibit Hall at booth 2600.
“Great experiences are at the heart of hospitality. Hotels and
resorts, who are in a zero disappointment industry, are constantly
challenged with ensuring that guests have exceptional experiences
during their stay,” said Thor Hansen, senior director of Sales
Engineering, Agilysys. “Typically, it requires approximately 40
positive customer experiences to undo the damage of a single
negative review. In this session, you will learn how to deliver
truly exceptional experiences across the entire guest journey to
drive revenue, loyalty and operational efficiency.”
To learn more about Agilisys or to see a demonstration of its
latest innovative technology, visit booth #1401 during the HITEC
Toronto Conference.
About HFTP
Hospitality Financial and Technology Professionals (HFTP®),
established in 1952, is a hospitality nonprofit association
headquartered in Austin, Texas USA with offices in United Kingdom,
Netherlands and Dubai. HFTP is recognized as the spokes group for
the finance and technology segments of the hospitality industry
with an international network of members and stakeholders. HFTP
uniquely understands the industry's pressing issues and assists its
stakeholders in finding solutions to their challenges more
efficiently than any organization. HFTP offers expert networks,
educational resources, career development programs, research,
leadership opportunities, conferences and events. HFTP Is the
publisher of the Uniform System of Accounts for the Lodging
Industry (USALI). For more information about HFTP, visit
www.hftp.org.
About Agilysys
Agilysys is well known for its long heritage of
hospitality-focused technology innovation. The Company delivers
modular and integrated software solutions and expertise to
businesses seeking to maximize Return on Experience (ROE) through
hospitality encounters that are both personal and profitable. Over
time, customers achieve High Return Hospitality by consistently
delighting guests, retaining staff and growing margins. Customers
around the world include: branded and independent hotels;
multi-amenity resort properties; casinos; property, hotel and
resort management companies; cruise lines; corporate dining
providers; higher education campus dining providers; food service
management companies; hospitals; lifestyle communities; senior
living facilities; stadiums; and theme parks. The Agilysys
Hospitality Cloud™ combines core operational systems for property
management (PMS), point-of-sale (POS) and Inventory and Procurement
(I&P) with Experience Enhancers™ that meaningfully improve
interactions for guests and employees across dimensions such as
digital access, mobile convenience, self-service control, personal
choice, payment options, service coverage and real-time insights to
improve decisions. Core solutions and Experience Enhancers are
combined in Hospitality Solution Studios™ tailored to specific
hospitality settings and business needs. www.agilysys.com
View source
version on businesswire.com: https://www.businesswire.com/news/home/20230627634844/en/
Media: Jen Reeves, Agilysys, Inc., 770-810-6007,
jennifer.reeves@agilysys.com Kaylee Sims, Arketi Group,
404-697-0137, ksims@arketi.com
Investors: Jessica Hennessy, Agilysys, Inc.,
770-810-6116, jessica.hennessy@agilysys.com or
investorrelations@agilysys.com
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