SYDNEY, Australia, Dec. 11 /PRNewswire-FirstCall/ -- Integrated Research (ASX:IRI), developers of PROGNOSIS system performance monitoring and management software, today announced the availability of PROGNOSIS IP Telephony Manager support for key IP telephony solutions from Avaya (NYSE: AV), a global provider of business communications applications, systems and services. A market leader with more than six year's experience in large-scale enterprise and managed service provider IP telephony deployments, PROGNOSIS IP Telephony Manager gives deep visibility into the state of key system components that can impact call quality and service reliability, and provides an efficient tool that can significantly reduce the cost of operations. PROGNOSIS IP Telephony Manager support for Avaya enables operational staff to monitor, diagnose and troubleshoot their IP telephony environment in real time. PROGNOSIS also tracks system performance and usage over time to help companies make better decisions about capacity requirements as their deployment grows. PROGNOSIS allows operations and management staff to better evaluate the expenses associated with deploying their IP telephony system, such as ongoing operational costs and future investment requirements. "Our software is renowned globally as the monitoring tool of choice for large-scale Cisco IP telephony deployments," said Nathan Brumby, General Manager of voice over IP (VoIP) and IP telephony products for Integrated Research. "As we announced in November, support for Avaya environments in response to market and customer demand is the first step in our product expansion to support the major IP communications technology platforms." PROGNOSIS IP Telephony Manager is immediately available for shipping, supporting Avaya Communication Manager versions 3.x and typically all phones and other telephony equipment supported by that PBX. Pricing for PROGNOSIS IP Telephony Manager support for Avaya is structured on a per phone basis and is available upon request. About PROGNOSIS and Integrated Research PROGNOSIS is a comprehensive suite of lifecycle management software products spanning network-readiness assessment, pre-deployment assurance testing, and ongoing performance management for IP communications environments. PROGNOSIS has been involved in IP telephony from the start and now manages more than 200 of the world's largest implementations for customers such as CarrAmerica, Internetwork Experts, Abercrombie and Fitch, Infostream, Warner Pacific, NASDAQ, Global Data Systems, and NCR. Integrated Research -- the people behind PROGNOSIS -- is a publicly listed company with an 18-year heritage of providing performance monitoring software for business-critical computing and IP telephony environments. The company services customers in more than 50 countries through direct sales offices in the USA, Europe, and Australia, and via a global channel- driven distribution network. Customers include the world's largest bank, telecommunications company, stock exchange, computer hardware manufacturer and Internet service provider. For more information visit the PROGNOSIS website: http://www.prognosis.com/ Media contact: Belinda York Vice President Global Marketing PROGNOSIS - by Integrated Research t: +61 2 9921 1565 e: w: http://www.prognosis.com/ DATASOURCE: Integrated Research CONTACT: Belinda York, Vice President, Global Marketing, of PROGNOSIS - by Integrated Research, +61-2-9921-1565, Web site: http://www.prognosis.com/

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