Conduent Enhances Life@Work Mobile App to Provide Digital, Anytime, Anywhere Access to Health and Wealth Benefits
July 07 2021 - 8:45AM
Conduent Incorporated (Nasdaq: CNDT), a business process services
and solutions company, today announced the launch of the newly
designed Life@Work® mobile app, which now allows clients’ employees
to digitally access all their health and wealth benefits on any
mobile device — whenever they want, wherever they are.
Conduent’s Life@Work engagement platform seamlessly integrates
all the tools, resources, and support in one simple user interface.
The platform enables an organization’s employees to navigate the
complex landscape of health, wealth, and retirement choices through
a personalized and intelligent digital experience, which means
simpler and faster access to information at the point of need.
The newly refreshed Life@Work mobile app models all the
functionality of the website and offers additional features:
- Dynamic, eligibility-driven, digital wallet cards to access
health and wealth benefits
- Ability to view benefit information "at-a-glance” and access
additional details, such as benefit elections and fund
investments
- Capability to capture and store medical, dental, and vision
benefit ID cards locally and securely on any mobile device
“Consumers expect easy access to their most vital information at
all times from all the devices they interact with daily. The
refreshed and more robust Life@Work mobile app reflects the
continued digital transformation occurring in the benefits space,”
said Dharma Rajagopalan, Group President, Business Process
Solutions at Conduent. “Conduent is focused on providing clients
the substantive offerings needed to meet the health, wealth, and
retirement needs of employees and plan participants, while
delivering those offerings on technology platforms that ensure
employees can easily engage when and where they want.”
Leveraging a combination of digital-first process excellence,
human-centered design principles, and intelligent automation,
Life@Work creates a seamless digital experience to meet the
individual needs of each user every day, including critical
moments. Life@Work members can access and utilize their benefits
plans, tools, and resources regardless of device — desktop, laptop,
tablet, smartphone or traditional phone — keeping pace with the
proliferation of unique devices and personal connection
preferences.
About ConduentConduent delivers
mission-critical services and solutions on behalf of businesses and
governments – creating exceptional outcomes for its clients and the
millions of people who count on them. Through process, technology
and our diverse and dedicated associates, Conduent solutions and
services automate workflows, improve efficiencies, reduce costs and
enable revenue growth. It’s why most Fortune 100 companies and over
500 government entities depend on Conduent every day to manage
their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve
experiences for millions of people every day, including three out
of every four U.S. insured patients, 10 million employees who use
its HR Services, and nearly 18 million benefits recipients.
Conduent’s solutions deliver exceptional outcomes for its clients
including $16 billion in savings from medical bill review of
workers compensation claims, up to 40% efficiency increase in HR
operations, up to 27% reduction in government benefits costs, up to
40% improvement in finance, accounting and procurement expense, and
improved customer service interaction times by up to 20% with
higher end-user satisfaction. Learn more at
https://www.conduent.com.
Media Contact:Duane Brozek, Conduent,
+1-951-288-9807, duane.brozek@conduent.com
Investor Relations Contact:Giles Goodburn,
Conduent, +1-203-216-3546, giles.goodburn@conduent.com
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Conduent is a trademark of Conduent Incorporated in the United
States and/or other countries. All other product and brand names
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companies.
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