OVERLAND PARK, Kan.,
Sept. 14, 2018 /PRNewswire/ -- Sprint
(NYSE:S) today announced the launch of Sprint Complete, an
affordable suite of benefits providing protection against life's
"oops moments." Sprint Complete is the most comprehensive
protection program in the wireless industry and it is now available
for select Sprint phones, tablets and smartwatches.
Of the four major U.S. carriers, Sprint provides the largest
in-store repair network with 450 Sprint repair stores and 260 Apple
stores for Apple Care Service. Sprint offers the most repair
options including in store repair, on-site repair, and mail-in
repair (select models only) and is also the only major carrier to
use manufacturer-certified parts in all repairs.
Packed with features that go beyond traditional insurance
programs, Sprint Complete's convenient benefits
include1:
- $29 cracked screen repair: Pay
just $29 for Apple and Android screen
repair at one of 450 Sprint repair stores or schedule a Tech Expert
visit to your home or office. Additional device repairs are
available at Sprint repair stores.
- Unlimited cloud storage: Keep your memories safe with
automatic, high resolution backup for photos and videos through the
Complete Storage app.2
- Password protection: Online password management tools help you
protect your accounts. Get personalized help to restore your
identity through the Complete Security app
- Next business day replacement: If your device is lost or
stolen, receive a replacement as soon as the next business
day.
- Live Tech Experts: Contact a tech expert through the Sprint
Complete app to set up your new device, provide unlimited
device assistance or help it run better with a battery replacement
when needed. You can even schedule a smart home consultation.
"When life happens, we've got your back," said Robert Hackl, senior vice president of leasing
and insurance, Sprint. "Technology should make us feel more secure,
enhance our lives and not make it more complicated – that's why we
provide unprecedented support and tools to help our customers get
the most from their devices. Sprint Complete is designed to get our
customers back to living their best connected life as soon as
possible."
There has never been a better time to choose Sprint
Complete:
- 60 percent of customers say transferring their digital life is
the most important need when buying a new phone.3
- 80 percent of customers have issues setting up their new
device. Customers typically spend more than an hour setting up a
new phone.3
- One in five people will have their phone lost, stolen or
damaged this year.4
- 64 percent of all incidents occur within the first 12 months of
getting a new phone.5
Replacing Sprint's Total Equipment Protection (TEP) program,
Sprint Complete is available now for select smartphones, tablets
and smartwatches. The monthly cost from $9 to $17 is based
on the device. Sign-up is available within 30 days of a phone
activation or upgrade. For more details, please visit
www.sprint.com/protection.
About Sprint
Sprint (NYSE: S) is a communications
services company that creates more and better ways to connect
its customers to the things they care about most. Sprint
served 54.6 million connections as of June
30, 2018, and is widely recognized for developing,
engineering and deploying innovative technologies, including the
first wireless 4G service from a national carrier in the United States; leading no-contract brands
including Virgin Mobile USA, Boost
Mobile, and Assurance Wireless; instant national and international
push-to-talk capabilities; and a global Tier 1 Internet
backbone. Today, Sprint's legacy of innovation and service
continues with an increased investment to dramatically improve
coverage, reliability and speed across its nationwide network
and commitment to launching the first 5G mobile
network in the U.S. You can learn more and visit Sprint
at www.sprint.com or
www.facebook.com/sprint and www.twitter.com/sprint.
1
Repairs only available for eligible devices, in select locations,
subject to parts and technician availability and may be subject to
the Accidental Damage from Handling claim limit. There may be
limitations to the size of each video that can be backed up and
secured.
|
2
Unlimited storage available with tiers 2-5.
|
3 Source:
Asurion Market Research Study March 2016. Survey of customers
at major US Wireless carriers who purchased a new device in
previous 60 days and visited a store for assistance with
set-up. n=601
|
4 Source:
2017 Asurion Claims Data and 2016 CTIA Wireless Customer
Information
|
5 Source:
2017 Asurion Mobile Claims Data
|
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SOURCE Sprint