Pitney Bowes Inc. (NYSE:PBI), a global technology company
providing innovative products and solutions to power commerce,
today announced that it has won a contract with Leicester-based
Opus Trust Marketing. The contract will help Opus Trust accelerate
growth and deliver its ambitious strategic development plans. Opus
Trust specialises in multichannel communications, critical document
printing and mailing for a diversity of high profile clients,
including 20% of the FTSE 100. It is investing in Pitney Bowes’
Pulse™ inserting system as well as two of Pitney Bowes’
high-performance multi format inserters, Epic™.
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The Pulse™ inserting system (Photo:
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Opus Trust is also investing its time in Pitney Bowes’ digital
customer engagement solutions as part of an Early Adopters
programme. This will see it experience the very latest Pitney Bowes
solutions prior to their formal launch, with the view of delivering
omnichannel services to its clients.
Opus Trust manages high volumes of critical, transactional
documents, sending nearly 1,000 communications every minute on
behalf of its clients – almost 1.3 million every working day. The
Pitney Bowes technologies will extend and enhance the services it
can deliver, offering greater reliability through the integration
of physical and digital technologies. Pitney Bowes’ Pulse inserting
system eliminates the need for manual hand enclosing, instead
automating enclosing to improve efficiencies, reduce costs and
improve integrity: many of Opus Trust’s clients must adhere to
strict regulatory deadlines for on-time billing or face significant
penalties. Pulse’s integrity tracking and ‘proof of mail’ features
provide Opus Trust and its clients with documented processes,
peace-of-mind and a strong foundation for regulatory
compliance.
Multi-format inserter Epic will automate manual processes,
improve flexibility and increase available capacity to support the
continued growth and increase in volumes. Opus Trust can switch
between jobs and clients quickly, effectively and securely.
Additionally, Epic will accelerate processing speed and boost
productivity, crucial during peak times when the volumes of utility
bills and year-end financial documents managed by Opus Trust
increase by 50%.
Pulse and Epic take residence in Opus Trust’s next-generation
print production facility alongside a suite of existing
technologies from the Pitney Bowes portfolio, including two
flagship Pitney Bowes® IntelliJet printing systems. This latest
technology investment demonstrates Opus Trust’s commitment to
high-integrity critical document outsourcing.
Paul Brough, CEO at Opus Trust Marketing, said, “Opus Trust is
experiencing rapid growth, and we are continuing to invest in new
technologies so we can deliver over and above our clients’
expectations, achieving faster processing speeds, high impact
physical and digital communications and robust levels of integrity.
Our latest investment in Pulse and Epic demonstrates our commitment
to delivering an outstanding client experience with connected,
intelligent communications, and reflects our strong strategic
partnership with Pitney Bowes.” He continues, “We’ve built up an
excellent relationship with the Pitney Bowes team over the six
years we’ve been working together, and appreciate their
professionalism, their in-depth understanding of our business, and
their passion for getting it right. We’re looking forward to
further collaboration in the future.”
Shemin Nurmohamed, Vice President of DMT Europe for Pitney Bowes
said, “Opus Trust is a great success story, staying highly relevant
in our digital landscape by delivering multichannel communications
and demonstrating a client-first approach. Opus Trust continues to
make strategic investments to benefit its clients, and we’re
delighted that Paul and the team have selected Pulse and Epic to
join its other technologies from the Pitney Bowes family.”
About Opus Trust Marketing
Outsourced communications specialist Opus Trust Marketing
produces and distributes fast, secure communications, from physical
letters and mailing packs to digital messages via e-delivery, SMS
and EDI. Typical documents include letters, statements, invoices,
pension documents, share certificates, pay slips and P60s.
The company sends nearly 1,000 communications every minute on
behalf of its clients – that’s almost 1.3 million every working
day. It can distribute communications to a handful of recipients or
millions, and its data processing capabilities mean that messages
are tailored specifically for each recipient. Opus Trust offers
postal sorting services to reduce clients’ postage costs.
Opus Trust works with organisations across energy, water,
financial services, telecoms, business services, travel and
leisure, construction and the public sector, and on behalf of 20
per cent of FTSE 100 companies.
Many of Opus Trust’s clients work within highly regulated
markets, meaning data management and data security is critical. The
company is certified to a number of ISO standards, including
Information Security Management and Quality Management. It has
proven, rigorous processes and audit trails in place, and its
high-security environment ensures personal data is protected at all
times.
Opus Trust is headquartered in Leicester. For further
information please visit www.opustrust.co.uk.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company powering
billions of transactions – physical and digital – in the connected
and borderless world of commerce. Clients around the world,
including 90 percent of the Fortune 500, rely on products,
solutions, services and data from Pitney Bowes in the areas of
customer information management, location intelligence, customer
engagement, shipping, mailing, and global ecommerce. And with the
innovative Pitney Bowes Commerce Cloud, clients can access the
broad range of Pitney Bowes solutions, analytics, and APIs to drive
commerce. For additional information visit Pitney Bowes, the
Craftsmen of Commerce, at www.pitneybowes.com/uk.
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Pitney BowesAnne AmlotAnne.amlot@pb.com
Pitney Bowes (NYSE:PBI)
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