Accenture Takes New Steps to Help Clients Scale Generative AI Responsibly
May 14 2024 - 9:29AM
Business Wire
Appoints Arnab Chakraborty as Chief Responsible
AI Officer
Accenture (NYSE: ACN) continues to expand its capability to
assess, design, implement, scale and monitor AI systems in a
responsible way to help its clients across industries drive value
and growth.
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Accenture continues to expand its
capability to assess, design, implement, scale and monitor AI
systems in a responsible way to help its clients across industries
drive value and growth. (Graphic: Business Wire)
As part of the move, Accenture has appointed Arnab Chakraborty,
a longstanding leader in Accenture’s data & AI practice, as its
first chief responsible AI officer, effective immediately. With
more than two decades of expertise, Chakraborty holds 10 patents in
machine learning solutions for business challenges. He has been
involved in shaping the WEF AI Governance Alliance and as a member
of the US Senate AI Insight Forum where he advises on the practical
considerations of balancing AI innovation while mitigating
risks.
“Clients are eager to embrace the potential of generative AI,
and we are ready to help them build responsible AI into every use.
We do this for ourselves, and we can use that example to help our
clients find success faster,” said Julie Sweet, chair and CEO,
Accenture. “Our focus is to enable our clients to innovate AI
safely and be ready to seize the opportunities that AI will bring
in the decades ahead.”
The current rise of AI is unlike previous waves of
innovation—the technology, regulation and business adoption are
accelerating exponentially and simultaneously, creating a unique
set of challenges and implications for organizations.
With the appointment of its first chief responsible AI officer,
Accenture is taking steps to expand its responsible AI
capabilities, solutions, platforms, ecosystem partnerships and
thought leadership including:
- Expanding advisory and technology services to help companies
establish policies, principles and standards and implement them
through risk assessments and testing frameworks, powered by
technology, assets and platforms, as well as ongoing monitoring and
compliance, including navigate evolving regulatory landscapes, such
as the EU AI Act.
- Introducing managed services that monitor AI solutions, systems
and controls to help companies comply with fast-changing
regulations.
- Investing in capabilities in gen AI testing, ongoing
compliance, regulation management and security, and scaling these
with its ecosystem partners.
- Focusing on education and empowerment through responsible AI
academies for Accenture people and for clients, including their
boards of directors and top leadership.
With a rich history of leading with responsible AI, Accenture
will also extend the focus of its research partnerships, including
with Stanford, MIT and the World Economic Forum, as well as expand
its roles as a leading voice on responsible AI standards and
governance. Combined with its work with ecosystem partners and
experience with more than 1,000 generative AI client projects,
Accenture is bringing its clients the capabilities they need to
implement AI rapidly and safely throughout the enterprise.
Accenture recognizes that responsible AI requires taking
intentional actions to design, deploy and use AI to create value
and build trust and fuel innovation, while protecting from
potential AI risks. The company has led by example since 2017, when
it first embedded commitments to use AI responsibly in its Code of
Business Ethics. In 2022, the company implemented an
enterprise-wide responsible AI program, which focuses on tracking
where AI is being used, understanding what it is being used for,
assessing AI systems for levels of risk and implementing mitigation
strategies to address those risks, and developing post-deployment
monitoring programs to oversee AI systems on an ongoing basis. The
program leverages technology to improve speed and user experience
and also focuses on improving responsible AI literacy through
required ethics and compliance training, deep technical training
for AI practitioners and responsible AI training for the company’s
more than 742,000 people as part of its Technology Quotient (TQ)
program.
“Leaders acknowledge the importance of responsible AI
principles, but there is a gap in their practical
implementation—our research shows that only 2% of companies have
fully operationalized responsible AI across their organizations,”
said Chakraborty. “Accenture will pave the way to help our clients
establish and embed responsible AI, closing the gap between
principles and action.”
About Accenture
Accenture is a leading global professional services company that
helps the world’s leading businesses, governments and other
organizations build their digital core, optimize their operations,
accelerate revenue growth and enhance citizen services—creating
tangible value at speed and scale. We are a talent- and
innovation-led company with 742,000 people serving clients in more
than 120 countries. Technology is at the core of change today, and
we are one of the world’s leaders in helping drive that change,
with strong ecosystem relationships. We combine our strength in
technology and leadership in cloud, data and AI with unmatched
industry experience, functional expertise and global delivery
capability. We are uniquely able to deliver tangible outcomes
because of our broad range of services, solutions and assets across
Strategy & Consulting, Technology, Operations, Industry X and
Song. These capabilities, together with our culture of shared
success and commitment to creating 360° value, enable us to help
our clients reinvent and build trusted, lasting relationships. We
measure our success by the 360° value we create for our clients,
each other, our shareholders, partners and communities. Visit us at
www.accenture.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240514856253/en/
Roni Moore Accenture +1 312 342 1570
ronilyn.moore@accenture.com
Jenn Francis Accenture +1 630 338 6426
jennifer.francis@accenture.com
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