Permissive 10-digit dialing to begin in Pennsylvania’s 814 Area Code
September 23 2020 - 1:30PM
Customers within the existing 814 area code should begin preparing
for the new 582 area code and 10-digit dialing. The new 582 area
code will overlay and serve the same geographic region as the
existing 814 area code. An overlay does not require customers to
change their existing area code.
Beginning on October 3, 2020, customers with the 814 area code
should start dialing 10 digits (area code + seven digits) for local
calls to 814 telephone numbers. Since this is just the permissive
10-digit dialing period, if customers forget and dial just seven
digits, their calls still will be completed.
Starting April 3, 2021, all calls made within area code 814 must
be placed using the area code plus the seven-digit telephone
number. Seven-digit calls within this area will no longer be
completed. The new 582 area code may be assigned to customers
requesting new phone numbers as soon as May 1, 2021.
The most important facts that consumers need to know about the
upcoming 582 area code overlay are:
- Your telephone number, including
current area code, will not change.
- You will need to dial the area code + telephone number for all
local calls.
- You will continue to dial 1 + area code + telephone number for
all long distance calls.
- What is now a local call will remain a local call.
- The price of a call, coverage area,
or other rates and services will not change due to the
overlay.
You can still dial just three digits to reach 911. You can also
dial three digits to reach 211 and 811, as well as 311 and 511,
where available.
Please remember to identify your telephone number as a 10-digit
number (area code + 7-digit telephone number), and include the area
code when giving the number to friends, family, business associates
and customers, etc.
Customers should ensure all services, automatic dialing
equipment, applications, software, or other types of equipment that
are programmed to dial a 7-digit number are reprogrammed to include
the area code. Examples include life-safety systems, fax machines,
Internet dial-up numbers, alarm and security systems or gates,
ankle monitors, speed dialers, mobile and cordless phone contact
lists, call forwarding settings, voicemail services, and similar
functions. Be sure to check your business stationery, advertising
materials, personal checks, and your personal or pet ID tags to
ensure the area code is included in your telephone number.
Important safety and security equipment, such as medical alert
devices, and alarm and security systems must be programmed to use
10-digit dialing. Many systems operate on 10-digit dialing by
default, but some older equipment may still use 7 digits. Please
contact your medical alert or security provider if you are not sure
whether your equipment needs to be reprogrammed to accommodate the
upcoming change to 10-digit local dialing. Any needed reprogramming
of alarm and home security equipment should be done between October
3, 2020 and April 2, 2021.
Remember that all local calls must be programmed using
10-digits, and add ‘1’ for all long distance calls.
For additional information, please visit us at
verizon.com/814overlay or the PA PUC website at
http://www.puc.pa.gov.
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