Fully Managed Solution Provides Communication,
Connectivity and Enables Mobile Workforce, at a potential savings
of up to 50 percent1
Sprint (NYSE:S) today announced Workplace-as-a-Service,
providing all the technology needed to run a business, offered on a
predictable per-user, per-month basis. Sprint will design and fully
manage all core communication and key productivity tools, providing
site-by-site integration and implementation, complete with service
level agreements and a single source for support.
Sprint announced its new, transformative employee enablement
solution today at the Enterprise Connect Expo in Orlando, where
Workplace-as-a-Service is a finalist for the Best of Enterprise
Connect Award, recognizing significant technological and service
delivery advancements in communication and collaboration.
Workplace-as-a-Service includes the core wireless and wireline
elements necessary to run a business:
- Wide Area Network (WAN)
Connectivity
- Enterprise-grade managed Wi-Fi
- Enterprise grade voice
- Local and domestic long-distance
voice2
- Audio/Video conferencing
- Online collaboration
- Instant messaging and presence
- Mobile device management across all
carriers, plus Bring Your Own Device support for laptops, tablets
and smartphones
- Optional, Sprint wireless plans for
smartphones and tablets
“We believe our Workplace-as-a-Service offering will become the
new standard for how communications and connectivity solutions are
provided and purchased,” said Mike Fitz, vice president of business
solutions commercialization – Sprint Business. “We see it as a
platform for our customers to expand to other services.”
Collaborate, work anywhere, bring your own tech
Workplace-as-a-Service was designed to be the most comprehensive
converged service in the market, going further than other
“office-as-a-service” offerings in market. Sprint will integrate
high-speed Internet services with enterprise Wi-Fi for businesses
to ensure a seamless connection with cloud services. Additionally,
Sprint’s wireless network enables businesses to stay connected with
fast, reliable voice, text and data services while away from the
office. Mobile Device Management (MDM) offers a secure and
integrated communications experience with devices across all
carriers, and permitting employees to use their own laptops,
tablets and mobile devices. All of these services are provided as a
managed service, the first of its kind in the telecommunications
industry.
Workplace-as-a-Service can save customers time and money by
eliminating most unnecessary upfront capital expenditures for
hardware or software, and by directing internal IT professionals
toward more strategic, revenue-generating projects. It is ideally
suited for businesses opening a new office or expanding to
additional sites, or customers looking to upgrade outdated
technologies. Target customers include those with 100 to 10,000
employees across multiple sites, and with 20 to 200 knowledge
workers at each site.
“This is a really unique offering,” said Zeus Kerravala, founder
and principal analyst -- ZK Research. “Offloading user support to
one resource is a significant customer benefit. In today’s IT
environment there’s practically no way to keep a help desk inside a
company trained on every service. This let’s those inside IT
resources focus on what they do best.”
Knoll, Inc., SATO Global early adopters of
Workplace-as-a-Service
Sprint customer Knoll Inc., the international designer,
manufacturer and distributor of workplace and residential
furniture, textiles, leather and accessories, turned to
Workplace-as-a-Service, seeking a more efficient way to enable
employees and transform showrooms for a deeper, more engaging
customer experience with better Wi-Fi, faster Internet and
collaboration capabilities. With its IT staff shifting focus from
operations to more strategic initiatives, Knoll was seeking an
advisor who could deliver a simple, flexible and cost-effective
solution to help focus on business growth and efficiencies for the
sites across the country and its 3,000-plus employees.
"We were challenged with providing consistent user experiences
in our showrooms across the country. We liked Sprint’s
Workplace-as-a-Service because it provides a single, consistent
model with enterprise class network, Wi-Fi and collaboration
capabilities, all delivered by a single supplier with one
number to call if there’s an issue with any aspect of the
solution," said Michael Beattie, Knoll Global CIO. “Now we
don’t have to worry about integrating solutions from
multiple vendors to deliver world-class services to our users."
Sprint customer SATO Global Solutions was searching for a way to
expedite telecom services for their new headquarters in
Florida, with a single provider for wireless and wireline
services.
"We liked how quickly the mobility and collaboration tools could
be provisioned with Sprint's Workplace-as-a-Service offering,” said
Jeff Fudge, Global Software Director of SATO Global Solutions. “We
are always looking for ways to remain agile and customer-focused,
and having one provider fully manage the complexity of our voice
and data networks aligns very well with our strategic vision as we
provide RFID and other track and trace solutions to customers
across the globe."
Increasing mobility, mobile security
Workplace-as-a-Service comes with the option to allow each user
to keep wireless service with another provider or to move to Sprint
wireless service. Sprint has aggressively priced wireless plans for
tablets or smartphones, which are available only as part of this
solution. Sprint primary research conducted with more than 400
decision makers within the targeted segment revealed that 94
percent are interested in the solution as a way to increase
mobility options for their workforce, and 92 percent are interested
in the solution as a way to manage the growing security challenges
for mobile devices. The same research shows that with this
solution, customers could save up to 50 percent versus existing way
of delivering these services to their business.1
Workplace-as-a-Service is part of Sprint’s OfficeFuelTM approach
for making IT and communications enablement simple and flexible.
Watch a 30-second video and find more information on
Workplace-as-a-Service and other OfficeFuel solutions at
sprint.com/officefuel.
About Sprint Business
Sprint Business provides a range of simple, flexible services
that help workforces to collaborate, mobilize and accelerate. As
work changes, the winners will be the businesses that remove
obstacles to best empower their employees to drive business
success. Our solutions are designed specifically to help our
customers' people work better together, be more engaged and enjoy
their jobs more. To learn more,
visit www.sprint.com/business or join the conversation at
www.sprint.com/futureofwork.
About Sprint:
Sprint (NYSE: S) is a communications services company
that creates more and better ways to connect its customers to
the things they care about most. Sprint served nearly 56
million connections as of December 31, 2014 and is widely
recognized for developing, engineering and deploying innovative
technologies, including the first wireless 4G service from a
national carrier in the United States; leading no-contract brands
including Virgin Mobile USA, Boost Mobile, and Assurance Wireless;
instant national and international push-to-talk capabilities; and a
global Tier 1 Internet backbone. Sprint has been named to the Dow
Jones Sustainability Index (DJSI) North America for the past four
years. You can learn more and visit Sprint at www.sprint.com or
www.facebook.com/sprint and www.twitter.com/sprint.
1 – Potential savings based on internal Sprint research on
average IT spend for hardware investments, monthly costs per
person, integration, ongoing maintenance and support costs for a
unified communications suite by leading service providers. Actual
savings may vary.
2 – Long distance rates apply to voice calls outside the United
States and Canada.
SprintMedia Contact:Barbara Mellott,
913-269-6590barbara.j.mellott@sprint.com
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