RESTON, Va., Aug. 14, 2018 /PRNewswire/ -- MAXIMUS
(NYSE: MMS), a leading provider of government services worldwide,
announced today that it has signed a new contract with the North
Carolina Department of Health and Human Services (DHHS) to provide
Medicaid managed care enrollment broker services. This is the first
procurement contract award as the state prepares to move toward
Medicaid managed care. This program has an estimated base contract
of $17 million, though the actual
cost is dependent upon the number of beneficiaries eligible for
managed care enrollment, as well as any optional services selected
by DHHS. The contract is effective August 1,
2018, through December 31,
2020, with three, one-year renewal options.
Under managed care, which is expected to take effect in 2019,
MAXIMUS will provide choice counseling, enrollment assistance and
education to beneficiaries as they select from a variety of health
plans. As part of the enrollment broker function, MAXIMUS will help
members select the health plan and primary care provider that is
most appropriate to meet their needs and, to the extent possible,
maintain existing physician-patient relationships. MAXIMUS staff
will be available to help members enroll over the phone, online
through an interactive and user-friendly website and, in some
communities, in-person.
MAXIMUS will also be rolling out several digital solutions
including a mobile enrollment app, mobile responsive portal, secure
messaging portal and a web chat for users. By engaging citizens
with digital technologies, MAXIMUS offers a simplified enrollment
process for beneficiaries, through their preferred channel, on a
secure, encrypted and accessible platform.
To help ensure a seamless and streamlined beneficiary
experience, MAXIMUS will also establish an ongoing partnership with
the state's 100 county departments of social services and provide
dedicated liaisons who will work closely with caseworkers and other
county staff to provide managed care training, make beneficiary
materials available locally and conduct outreach services.
As North Carolina transitions
to managed care, DHHS is committed to improving the health and
wellbeing of North Carolinians through an innovative, whole-person
centered and well-coordinated system of care that addresses both
medical and non-medical drivers of health. MAXIMUS will help
advance that goal while ensuring Medicaid beneficiaries have the
support they need to select the health plan that is right for them
or their family.
"MAXIMUS is a recognized leader for offering enrollment services
to communities that are new to managed care as we provide Medicaid
services in 19 states and the District of
Columbia," commented Bruce
Caswell, President and Chief Executive Officer. "We look
forward to partnering with North
Carolina as the state achieves this major milestone in the
Medicaid Transformation process, while ensuring that Medicaid
beneficiaries can learn about and enroll in managed care through
the method of their choice."
This is the second enrollment services contract awarded to
MAXIMUS in 2018, quickly following the recently announced program
in Wisconsin where MAXIMUS will
serve members of the state's managed care programs, Medicaid SSI
(Supplemental Security Income) and BadgerCare Plus. The
Wisconsin four-year base contract
has three one-year option periods, for a total contract value over
seven years of $11.7 million if all
option periods are exercised.
About MAXIMUS
Since 1975, MAXIMUS has operated under
its founding mission of Helping Government Serve the
People®, enabling citizens around the globe to
successfully engage with their governments at all levels and across
a variety of health and human services programs. MAXIMUS delivers
innovative business process management and technology solutions
that contribute to improved outcomes for citizens and higher levels
of productivity, accuracy, accountability and efficiency of
government-sponsored programs. With more than 20,000 employees
worldwide, MAXIMUS is a proud partner to government agencies in
the United States, Australia, Canada, Saudi
Arabia, Singapore and the
United Kingdom. For more
information, visit maximus.com.
CONTACT:
Lisa Miles
lisamiles@maximus.com 703.251.8637
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SOURCE MAXIMUS