Real-time, In-depth Apple Device Security and Compliance Drive Strong MSP and IT Demand for Addigy MDM
July 18 2024 - 9:05AM
Business Wire
Addigy closes first half of 2024 with record revenue and
customer expansion
Addigy, creator of the only solution built for live, real-time,
and continuously connected Apple device management, announced a
strong close to the first half of 2024. The company, which recently
released enhanced compliance, security, and migration capabilities,
saw record deal sizes, a strong revenue increase over the first
half of 2023, and exemplary customer satisfaction. Addigy
attributes this to its unparalleled expertise in Apple iOS, macOS,
and iPadOS device management and its unwavering commitment to MSP
and IT customers.
“Companies that are serious about Apple device management need a
solution that matches their speed of business and a vendor they can
trust and who is dedicated to their success. That’s why they’re
increasingly turning to – and scaling with – Addigy,” said Jason
Dettbarn, Founder and CEO of Addigy. “Not only do we ensure
real-time, continuous device security and compliance, our
investment in Apple’s next-gen protocols combined with our
best-in-class support ensures customers can easily manage and
safeguard Apple devices, wherever they may be.”
1H 2024 Highlights
Exemplary Customer Satisfaction Drives Growth
Not only are new customers turning to Addigy, but also existing
customers are trusting Addigy to manage larger and larger fleets of
Apple devices. This is evident in the company’s increase in
existing customer revenue and record growth in average deal
sizes.
To help drive expansion, Addigy welcomed technology sales and
marketing veteran Steven Keilen as Chief Revenue Officer to the
company. Steven brings tremendous expertise in leading and scaling
high-growth SaaS teams that execute successful go-to-market
strategies, deliver value-first solutions, and foster long-term,
mutually beneficial customer relationships.
Addigy continues to delight customers and exceed expectations.
The company’s 95% CSAT score for 1H 2024 is unusually high for SaaS
companies – but not for Addigy. At 20% more than the industry
average, it is considered “exemplary” by any standard, as customers
will attest.
“Flex Policies are really where Addigy
shines. Deploying software updates, even just for Chrome, used to
take me hours each week. With Addigy, it literally takes 10
seconds. Addigy’s support responses are also very quick. Unlike
with other vendors, I never feel like I have to go through a person
who doesn’t know what they’re talking about to get to someone who
can actually answer the question. Everyone at Addigy is always
willing to help solve any issue.” - Marshall Lewis, Sr. Network
Admin / Remote Management Specialist, CranstonIT
“When I came into the IT leadership role, we
didn’t have anything in place. I deployed Addigy and immediately
had insights on all the Apple devices across our entire
organization. Since then, not only have we automated our weekly
updates, we reduced new employee onboarding from three-plus hours
down to minutes!” - Dan Lowry, Director of IT, Forian
1H 2024 Solution Innovations
- Compliance Benchmarks for iOS
Addigy extended its robust compliance
benchmarks for iOS and iPadOS devices and enhanced customization
capabilities for all Apple devices. These enhancements deliver the
easiest, fastest, and most flexible way for IT admins and MSPs to
secure Apple devices at any scale.
In addition to supporting Apple MDM, Addigy’s
extended solution also supports DDM (declarative device
management), Apple’s next-gen protocol. Addigy’s early DDM adoption
ensures customers will be able to instantly take advantage of DDM’s
security advancements, without any disruptions. This is in stark
contrast to other device management vendors that are solely focused
on legacy MDM and lagging in DDM – putting their users in a
precarious situation as Apple depreciates MDM and moves it to end
of life.
Addigy extended its migration services to
make it even easier for customers to move any-sized fleet of
devices to Addigy’s solution from any MDM or RMM (remote monitoring
and management) product. In addition to the company’s fine-tuned
migration tool, Addigy’s dedicated team of migration specialists
apply the company’s deep expertise in migration logistics. Their
guidance and customized plans streamline the entire process and
ensure customer success.
- Continual Live Enhancements
Addigy continues to push the envelope for
real-time Apple device management, ensuring customers don’t have to
wait for updates to manage their businesses and their clients.
Unlike other MDMs that take hours or even a full day, Addigy’s
speed of now enables updates within 5 minutes and the ability to
remote into and manage devices in real-time through LiveDesktop and
LiveTerminal.
Industry Accolades
Addigy racked up key awards that are testament to the company’s
innovation solutions, trusted brand, and commitment to delivering
exceptional experiences:
- G2 Spring 2024 customer rankings: “Overall High
Performer” in MDM and “Highest User Adoption” in Enterprise
Mobility Management.
- SourceForce Spring 2024 customer product reviews: “Top
Performer” in MDM
- Inc. Magazine’s Best Workplaces list for the third year
in a row
About Addigy
Businesses rely on Addigy to manage and secure their growing
fleets of Apple macOS, iOS and iPadOS devices at the speed of now.
It is the only solution that delivers real-time and continuously
connected Apple device management with support for both Apple MDM
and DDM. Addigy’s robust compliance, non-invasive management, and
simple user interface empowers MSPs to grow their business and
enterprises to manage distributed IT at scale. Through continuous
innovation, unparalleled customer service, and deep expertise,
Addigy is driving the future of Apple device management.
Learn more at www.addigy.com
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Press contact: pr@addigy.com