Cambridge Savings Bank Announces Leadership Changes: Kevin McGuire Named Chief Operating Officer, Christopher Johnson as Chief Information Officer
July 16 2024 - 10:08AM
Business Wire
Following two years as CIO, McGuire now
oversees daily operations while Johnson takes on the role of
enterprise technology leader to drive continued innovation for the
bank
Cambridge Savings Bank (CSB), a full-service mutual bank
with a customer-first approach and nearly $7 billion in assets,
today announced that Kevin McGuire, previously the Chief
Information Officer (CIO), has been appointed as the new Chief
Operating Officer (COO), effective immediately. McGuire succeeds
Michael Gilles, who is retiring after a distinguished career with
the bank. In his new role, McGuire will assume responsibility for
driving the bank's operational efficiency and aligning its
activities with the bank’s strategic goals. McGuire’s areas of
oversight will include strategic planning, capital management,
balance sheet strategies, risk and investment management, and
more.
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Kevin McGuire, Chief Operating Officer at
Cambridge Savings Bank (Photo: Business Wire)
Having spent the last two years serving as CSB’s CIO, McGuire
has been instrumental in transforming its digital services to
enhance customer satisfaction. Previously, McGuire was the Head of
Digital Technology, Global Wealth and Asset Management at John
Hancock’s parent company, ManuLife Investment Management
(ManuLife). At ManuLife, he led the technology and operations team
that built the firm’s Personal Investing Platform and supported the
award-winning Twine Savings and Investing mobile app and COIN
impact investing platform.
McGuire joined CSB soon after the launch of its digital-only
division, Ivy Bank, and has played an active role in CSB’s
deepened investment in technology. Since 2022, McGuire has led the
bank’s efforts to expand its suite of electronic tools, treasury
management products, and digital services, ultimately reimagining
the digital experience for its customers.
“During my time as Chief Information Officer at Cambridge
Savings Bank, I have seen firsthand our team’s dedication to
enhancing customer satisfaction through digital transformation,”
said McGuire. “As Chief Operating Officer, I look forward to
driving operational efficiency and aligning our strategic goals to
ensure we continue delivering exceptional value to our esteemed
customers. I am grateful for Michael Gilles' leadership and
mentorship, and I am committed to building on his legacy as we
embark on this new chapter."
With McGuire now acting as COO, Christopher Johnson has
been appointed to the role of CIO. He will report directly to
McGuire, ensuring alignment with CSB's vision and key initiatives.
As CIO, Johnson will oversee all aspects of technology, including
infrastructure, security, applications, digital transformation of
the tech stack, and delivery of enhanced capabilities. The role
will extend across an expansive interconnected system of bank
branches, functions, and corporate operations.
Johnson brings over 25 years of experience in software delivery
to the bank and has spent the last 10 years of his career focused
on identifying innovative solutions for companies within the
financial services industry. Most recently, Johnson led the
transformation of system and platform services for Global Wealth
& Asset Management at John Hancock. Previously, he held key
leadership positions at Northwestern Mutual, Citizens, and
MassMutual.
“In an age of rapidly evolving technological advancement and
change, it is imperative for financial institutions to stay abreast
of the challenges and opportunities in front of them,” said
Johnson. “CSB has a storied history dating back nearly 190
years, with a clear and longstanding commitment to doing right by
its customers. As Chief Information Officer, I am eager to
contribute to this mission by leading innovative initiatives,
enhancing our digital offerings and ensuring that our technology
profile exceeds our customers’ expectations.”
At CSB, Johnson will focus his efforts on fostering business
growth and enhancing the organization’s customer experience through
personalization, omni-channel capabilities, and more. Given the
bank’s strategic commitment to continued modernization as a growth
driver, Johnson and McGuire will work together to align strategic
digital priorities across all lines of business including
commercial, consumer, small business, and digital banking.
These leadership changes follow the February 2024 appointment of
the bank’s new President & CEO, Ryan Bailey and
subsequent hiring of Angela Conti as CSB’s Head of Consumer
and Small Business Banking. The continued recruitment of top talent
underscores CSB’s commitment to fostering an organizational culture
that embraces diverse perspectives, pushes limits, and sparks
transformative change in the pursuit of advancing financial
well-being for its customers and the community. For those
interested in learning more about CSB’s dynamic, people-first
culture and open roles, please visit
cambridgesavings.com/careers.
About Cambridge Savings Bank
Cambridge Savings Bank is a full-service banking institution
with nearly $7 billion in assets. As a mutual bank, CSB is
committed to improving the quality of life of our employees,
customers, and the communities we serve. One of the oldest and
largest community banks in Massachusetts, Cambridge Savings Bank
offers a full line of individual and business banking services
across a robust Massachusetts-based branch network and through
digital banking solutions for commercial, small business and
consumer customers. In March 2023, Kroll Bond Rating Agency
Affirmed CSB’s investment-grade rating, reinforcing the bank’s
position as a reliable business lender. To learn more about how CSB
can meet your needs, visit us at cambridgesavings.com, or better
yet, come meet us to help you make the most out of your banking
relationship. Member FDIC. Equal Housing Lender.
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