Lifeline Ambulance Saves $460,000 and Cuts Attrition by 58% with Blink’s Employee Engagement Super-App
July 16 2024 - 9:01AM
Business Wire
Improved communication and employee
engagement drive significant savings and retention
Blink, the leading employee engagement super-app, today
announced Lifeline Ambulance has successfully reduced operational
costs by $460,000 and attrition by 58% using Blink’s employee
engagement platform.
Lifeline Ambulance, a company with 22 locations and
approximately 500 employees, provides critical emergency medical
services and patient transport. When faced with high operational
costs, communication inefficiencies, and an extraordinarily high
frontline turnover rate of 100% per year, Lifeline looked for a
solution to address these challenges.
Danielle Thomas, COO at Lifeline, had successfully used Blink at
a previous company and recognized its potential to address
Lifeline's challenges. Blink's employee engagement super-app
unifies communications and brings news and information, employee
surveys, secure chat, shift bids, paystubs, and more into a single,
seamless interface. This allows frontline workers access everything
they need in one place, while providing managers with the tools to
enhance engagement, productivity, and retention.
By implementing Blink, Lifeline has streamlined communication
processes, improved transparency, and enhanced resource
accessibility across all levels of the organization. In addition,
the platform’s analytics capabilities allow Lifeline’s management
team to monitor employee behavior, identify trends, and address
potential issues before they escalate. These improvements have led
to significant cost reductions and a substantial decrease in
employee attrition while encouraging a more engaged and satisfied
workforce.
“Integrating Blink into our daily operations has streamlined our
communication processes and improved transparency across all levels
of the organization,” said Danielle Thomas, COO at Lifeline. "This
has contributed to a significant reduction in our operational costs
and dramatically decreased our employee attrition rate. Our staff
feels more informed, valued, and connected, which has been
instrumental in retaining talent and reducing the need for new
hires.”
“We are thrilled to see Lifeline Ambulance achieve such
remarkable results with Blink,” said Sean Nolan, CEO and co-founder
of Blink. “The company’s ability to significantly reduce costs and
improve employee retention demonstrates the power of effective
engagement and communication. Blink is committed to providing
solutions that empower organizations to overcome challenges and
enhance operational efficiency.”
Lifeline’s cost savings were achieved through several key
features of Blink’s super-app, which replaced traditional email
systems and enhanced internal communication and resource
accessibility. Lifeline estimated savings of approximately $460,000
due to the efficiencies gained from using Blink. The platform’s
user-friendly interface and comprehensive resource hub make it
easier for employees to access vital information and stay engaged
with company updates and policies.
About Blink
Blink is a provider of a leading super-app designed for
frontline organizations. The company aims to revolutionize employee
work life by bridging the digital divide between deskless and
desk-based employees, enabling effective communication and
engagement in distributed organizations. Blink is used by
industry-leading companies, including RATPDev, Elara Caring, and
Domino’s. Each user opens the app an average of seven times a day,
helping lower frontline attrition by up to 25%. Founded in 2015 and
with offices in London, Boston, and Sydney, Blink is a Leader in
the G2 Grid® for Best Employee Engagement Software. Visit
Joinblink.com for more information and follow on LinkedIn and
X.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240716834710/en/
Media Contact Elyse Familant Transatlantic
elyse@transatlanticent.com