JAMS, the world's largest Alternative Dispute Resolution (ADR)
provider, chooses JDXpert Job Description Software to help them
reduce compliance costs, streamline their job description review
process and align their job descriptions with company diversity,
equity and inclusion (DE&I) initiatives.
RALEIGH,
N.C., Jan. 30, 2023 /PRNewswire-PRWeb/ -- JAMS,
an alternative dispute resolution organization headquartered in
California with 30 locations
worldwide, chooses JDXpert Job Description Software to help them
reduce compliance costs, streamline their job description review
process and align their job descriptions with company diversity,
equity and inclusion (DE&I) initiatives.
Founded in 1979, they handle more than 18,000 cases each year.
As the world's largest private alternative dispute resolution (ADR)
provider, they manage a highly diverse panel of over 400 retired
state and federal court judges, attorneys and other ADR
professionals, with over 300 associates, including ADR systems
design experts, and case management professionals for which they
constantly recruit.
The Problem
JAMS' HR team transitioned to UKG Pro in 2020 to manage their
global workforce. Unfortunately, UKG's HRIS does not have the job
description management capabilities they need and are accustomed
to. In light of the system shift, the HR department spent a great
deal of time drafting job descriptions and money working with
outside counsel to ensure compliance.
Before partnering with JDXpert and when the HR department was
transitioning to UKG Pro when a new job was to be created, the
requesting department or manager would provide general, big-picture
information to generate the job description. The HR department
would then research the role and determine what would suit their
business needs. The process would take a significant amount of time
and require a lot of back and forth with the managers and
department leaders. The HR team was also tasked with ensuring
consistency within their job families with respect to experience,
skills, and education. It was determined that, in addition to
fostering efficiency in the drafting processes, the new system
needed to integrate with the company's HRIS and ATS platforms to
reduce complexity and gain consistency across their ecosystem.
Solution
JAMS had a clear idea of what they were looking for, and of all the
solutions considered, JDXpert was most aligned with their needs.
JDXpert's central database simplified job description creation, and
the collaborative nature of the platform enabled multiple
stakeholders to contribute simultaneously.
Features within JDXpert align with industry best practices in
terms of compliance concerns. As a result, JAMS was able to reduce
the need to work on these efforts with external counsel, further
reducing costs and time spent on their drafting and maintenance
processes.
Another feature of JDXpert that JAMS has appreciated is the
ability to align job descriptions with their DE&I initiatives.
JDXpert's debiasing and compensation benchmarking features allow
them to produce accurate job descriptions that appeal to a broader
talent pool, thus improving their ability to attract new talent and
support their performance management capabilities.
Success
JAMS is still implementing workflows with hiring managers and
department leaders in JDXpert. However, as they establish their new
workflows, it's been noted that the time savings have been
significant. Those who have gone through initial workflows support
the new process as they've found that it simplifies and streamlines
tasks they already do, helping them accomplish significantly more
in less time.
Media Contact
Ashley Johnston, JDXpert,
919-789-1965, ajohnston@jdxpert.com
Twitter
SOURCE JDXpert