NEW YORK, Sept. 28, 2020 /PRNewswire-PRWeb/ -- VTEX, the
world's first and only fully-integrated commerce-marketplace-OMS
solution, announced today it has been named a "Leader" in IDC
MarketScape: Worldwide B2C Digital Commerce Platforms 2020 Vendor
Assessment (doc #US45741420, September
2020), which explores a variety of digital commerce vendors
and how they support B2C merchants.
The report recognizes VTEX's SaaS digital commerce platform and
its modern microservices-based cloud architecture. According to the
report, companies looking to support both B2C and B2B commerce
experiences and are focused on differentiating themselves with
technological agility should consider VTEX.
"Our top priority is supporting sellers who are battling the
effects of the pandemic, and that means ensuring their digital
commerce platforms are ready and future-proof for the permanent
shift to online selling," says Amit
Shah, Chief Strategy Officer and U.S. General Manager at
VTEX. "That's why we've made certain our customer service team is
equipped to help B2C and B2B sellers achieve rapid time-to-revenue
through our collaborative commerce capabilities."
VTEX has digital commerce customers in more than 50 countries
and powers more than 200 marketplaces worldwide. Their largest B2C
customers process 6.6 million orders annually through the
platform.
"VTEX's approach to collaborative commerce helps create
differentiation in the market and contributed to their position as
a 'Leader' in the evaluation," says Jordan
Jewell, research manager at IDC and author of the report.
"With this marketplace functionality, VTEX enables merchants to
leverage a wide range of business models on the same platform to
support future growth."
The IDC MarketScape specifically highlights three of VTEX's key
strengths in the report.
Modern architecture
VTEX is built with a modern, API-first, microservices-based
architecture that enables its customers to be agile when developing
their commerce sites and marketplaces. In 2019, VTEX's Commerce
Cloud platform received more than 12,000 updates to ensure the
highest-quality platform.
Native marketplace and OMS
VTEX's collaborative commerce platform offers a marketplace module
that enables merchants to operate their own online marketplace and
sell across each others' online stores. Customers who interviewed
with IDC said they were excited about the growth opportunities the
marketplace model presents.
Customer support
According to the report, VTEX customers rated customer support as
above average. One customer went so far as to say the support
they've received from VTEX "couldn't be better."
"VTEX is a feature-rich suite that covers B2B, B2C and
marketplace commerce as a one-stop utility," said Dilip Keshu, CEO
at BORN Group. "Its customers and partners give it rave reviews,
and VTEX has shown it has a strong roadmap that allows it to
support current and future industry needs while remaining
infinitely scalable."
For more information about VTEX, its commerce and marketplace
capabilities, and its work with some of the world's largest brands,
please visit http://www.vtex.com.
About VTEX
VTEX is the first and only global, fully-integrated, end-to-end
commerce solution with native marketplace and OMS capabilities. We
help companies in retail, manufacturing, wholesale, grocery,
consumer packaged goods and other verticals to sell more, operate
more efficiently, scale seamlessly and deliver remarkable customer
experience. Our modern microservices-based architecture and our
powerful business and developer tools allow VTEX to future-proof
our customers' businesses and free them from software updates.
Major brands including Sony, Walmart, Whirlpool, Coca-Cola,
Stanley Black & Decker, AB InBev
and Nestlé, plus 3,000+ active customers in 50 countries, trust
VTEX to accelerate and transform their commerce. Visit
http://www.vtex.com to learn more.
About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an
overview of the competitive fitness of ICT (information and
communications technology) suppliers in a given market. The
research methodology utilizes a rigorous scoring methodology based
on both qualitative and quantitative criteria that results in a
single graphical illustration of each vendor's position within a
given market. IDC MarketScape provides a clear framework in which
the product and service offerings, capabilities and strategies, and
current and future market success factors of IT and
telecommunications vendors can be meaningfully compared. The
framework also provides technology buyers with a 360-degree
assessment of the strengths and weaknesses of current and
prospective vendors.
SOURCE VTEX