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RNS Number : 9000X

LoopUp Group PLC

01 September 2022

1 September 2022

LOOPUP GROUP PLC

("LoopUp" or the "Group")

Material Contract Win; Business and Trading Update

LoopUp Group plc (AIM: LOOP), the cloud platform for premium hybrid communications, is pleased to announce a new material contract win for the Group, and provide both a strategic business update for Cloud Telephony, its primary growth line of business, and a trading update for the six months ended 30 June 2022.

Highlights

 
      --   Meetings: New material contract win expected to generate 
            c.GBP10 million of revenue and c.GBP5 million of net cash 
            in the 12 months from October 2022 to September 2023 
      --   Cloud Telephony: 133% increase in customer wins and 252% 
            increase in individual contract wins during the second 
            year post service launch 
 

New material contract win

The Group has entered into a revenue sharing and customer transfer agreement with American Teleconferencing Services, Ltd. and Audio Telecommunications Technology II LLC (together "PGi Connect"), a provider of conferencing services. Under the agreement, LoopUp has the rights (but not the obligation) to transfer materially all of PGi Connect's conferencing services customers (but not its webcasting customers) over to LoopUp.

There is no initial or fixed consideration payable to PGi Connect for the transfer of its customers to LoopUp. Instead, the Group has agreed to pay PGi Connect a share of revenue invoiced and received from successfully transferred customers for a period of three years.

This is a highly material contract for the Group in terms of its expected cash generation. After making prudent assumptions for the expected timing of customer transfers, customer losses due to the transfer, and general ongoing business attrition, the Group nevertheless expects this contract:

 
      --   to increase LoopUp's revenues materially from October 
            2022 onwards, with revenue run rate ramping up thereafter 
            through to the FY2022 year-end; and 
      --   in the twelve months from October 2022 to September 2023, 
            to generate revenue of approximately GBP10 million, at 
            a gross margin of approximately 60% after both LoopUp's 
            cost of goods sold and payment of PGi Connect's revenue 
            share(1) , and provide net cash contribution to the Group 
            of approximately GBP5 million over the period after other 
            associated cash costs. 
 

It is not possible to quantify the historical profit from customers that will ultimately transfer given that inter alia: (i) the agreement gives LoopUp the option but not the obligation to transfer customers; (ii) there will be churn of PGi Connect customers prior to transfer; and (iii) some customers are expected to be lost during the transfer.

The Group emphasises that while this contract is clearly material and highly cash generative, it does not alter the Group's strategic transition towards hybrid communications solutions, namely Cloud Telephony and Hybridium, and to the contrary, provides the Group with valuable investment capacity into these long-term growth lines of business.

Steve Flavell and Michael Hughes, co-CEOs of LoopUp, commented:

"This is clearly a very significant transaction for the Group as we continue to manage our business through its strategic transition to premium hybrid communications. In addition to the material expected cash generation, it will also bring telecommunications purchasing scale that will benefit our growing Cloud Telephony business. PGi Connect has a long history of leadership in the conferencing services industry and we are excited to bring LoopUp Meetings to their customers. We thank the PGi Connect team for working so productively with us to conclude the agreement, and we look forward to continuing to do so during the customer transition project ahead."

Michele Dobnikar, President of PGi Connect, commented:

"We are pleased to announce this transaction with LoopUp, who is one of very few operators capable of taking on and looking after such a sizable and global customer book to the exacting standards expected by our customers. We look forward to continuing to work with the LoopUp team for a smooth and timely transition of the business."

Cloud Telephony strategic business update

In Q3 2020, the Group launched its Cloud Telephony solution, which has since developed into its primary growth line of business for the long-term future of the Group. The Cloud Telephony market is forecast to grow to GBP29 billion by 2025(2) , and the Group's aspiration is to become one of a small number of winners in the multinational mid-market and enterprise segment, providing customers with single-vendor service provision globally rather than the status quo of multiple telecommunications carriers in specific countries and regions.

Since launch, the Group has secured 60 customer wins, comprising 131 individual contracts, and has done so at an accelerating win rate:

 
      --   133% increase in customer wins, with 42 won during the 
            second year post service launch ending August 2022 (18 
            during the first year post service launch ending August 
            2021); and 
      --   252% increase in individual contract wins, with 102 won 
            during the second year post service launch ending August 
            2022 (29 during the first year post service launch ending 
            August 2021). The greater acceleration in contract wins 
            versus customer wins reflects the 'layering effect' from 
            progressive geographic customer rollouts - i.e. approximately 
            one third of the contract wins in the second year post 
            launch were from customers won in the first year post 
            launch. 
 

In aggregate, these 60 customer wins represent:

 
 --   Minimum Annual Recurring Revenue (ARR) of GBP1.2 million 
       and minimum Total Contract Value (TCV) of GBP4.3 million, 
       based on minimum contracted levels; 
 --   Expected ARR of c.GBP2.4 million and expected TCV of c.GBP7.8 
       million, based on expected rollout levels, where LoopUp 
       has relatively strong visibility of customer intent based 
       on conversations, planning and pricing; and 
 --   Potential ARR of c.GBP5.2 million and potential TCV of 
       c.GBP16.1 million, based on identified potential rollout 
       levels but where LoopUp currently has less clear visibility 
       of customer intent. 
 

Operationally, all customer deployments to date have been successful, and all rollouts are progressing positively.

In addition to these 60 customer wins, the Group's sales pipeline of potential new Cloud Telephony opportunities continues to grow and now stands at more than GBP100 million of additional potential ARR, of which approximately 15% is at written proposal stage or later.

The Group is achieving this strong and accelerating commercial traction in Cloud Telephony due to its differentiated offer for multinational mid-market and enterprise customers versus competition from telecommunications carriers and UC platform calling plans. Specifically, this includes the Group's:

 
 --   licensed and regulated geographic coverage; 
 --   highest quality and resilient audio routing across 19 
       tier-1 carrier partners; 
 --   customer connectivity options - UC-integrated / SIP / 
       hybrid - for future-proofed customer decision-making at 
       varied stages of the Cloud Telephony journey; 
 --   Microsoft 'Advanced Specialization' expertise (level above 
       gold) in Teams telephony for design, configuration and 
       implementation customer support; 
 --   Global Management Portal for consistent service visibility 
       and administration, globally; and 
 --   PerfectBundle pricing for spend commitment pooling across 
       global billing entities. 
 

H1 2022 trading update and outlook

The Group expects revenues of approximately GBP6.6 million for the six month period ended 30 June 2022, at a gross margin of approximately 67%, and an EBITDA loss of approximately GBP1.5 million. Net debt was approximately GBP8.0 million at 30 June 2022, prior to the receipt of an R&D tax credit of c.GBP1.9 million that the Group expects to receive within the next 60 days.

Given the material contract announced today with PGi Connect, combined with the development of ARR from Cloud Telephony, the Group now expects:

 
      --   FY2022 revenue to be marginally above market expectations, 
            at marginally lower profitability after some additional 
            required investment associated with the PGi Connect customer 
            transfer project; and 
      --   FY2023 revenue to be materially above market expectations 
            at materially higher profitability. 
 

The Group will announce its unaudited interim results for the period ended 30 June 2022 by the end of September 2022.

Market abuse regulation:

This announcement contains inside information for the purposes of Article 7 of Regulation (EU) No 596/2014 as it forms part of UK domestic law by virtue of the European Union (Withdrawal) Act 2018.

 
 (1)   Expected to be approximately 13% on a weighted average basis 
        across different product categories 
 (2)   Source: Gartner, 2022 
 

For further information, please contact:

 
LoopUp Group plc                                    via FTI 
Steve Flavell, co-CEO 
 
                                                      +44 (0) 20 7886 
  Panmure Gordon (UK) Limited                         2500 
Dominic Morley / Alina Vaskina (Corporate 
 Finance) 
Erik Anderson (Corporate Broking) 
 
                                                      +44 (0) 20 7397 
  Cenkos Securities Limited                           8900 
Giles Balleny / Dan Hodkinson (Corporate Finance) 
Alex Pollen (Sales) 
 
                                                    +44 (0) 20 3727 
FTI Consulting, LLP                                  1000 
Matt Dixon / Jamille Smith / Tom Blundell 
 

About LoopUp Group plc

LoopUp (LSE AIM: LOOP) is a cloud platform for premium hybrid communications. The Group's flagship Cloud Telephony solution for Microsoft Teams enables multinational enterprises to consolidate their global telecommunications into a single, consistently managed cloud implementation rather than disparate implementations from multiple carriers. The Group's hybrid auditorium and events solution, Hybridium (www.hybridium.com), brings unrivaled engagement and analytics to larger scale hybrid education, training and events such as management onsites, departmental kick-offs, capital markets days and thought leadership seminars.

The Group is listed on the AIM market of the London Stock Exchange (LOOP) and is headquartered in London, with offices in the US, Spain, Germany, Hong Kong, Barbados and Australia.

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