Firms Worry About Losing Customers, Finding Talent - Survey
December 05 2011 - 7:30PM
Dow Jones News
Top business leaders across the world are most worried about
losing customers and finding talented workers as they try to
survive in current uncertain economic conditions, Lloyd's of London
said in survey results released Tuesday.
"Two years ago when the credit crunch was at its peak,
businesses told us they were primarily concerned about the cost and
supply of credit," Lloyd's Chief Executive Richard Ward said.
Ward said this year's Lloyd's Risk Index shows that the worries
of businesses "are even more fundamental, with many wondering just
what's happened to their customers, and where they can find the
skilled staff they so desperately need. The survey is a snapshot of
two years of economic uncertainty."
The index is based on a survey in August of 500 business
executives who were approached by the Economist Intelligence Unit,
with respondents almost equally spread between Europe, North
America and Asia Pacific.
The survey also shows that focusing on business and economic
risks has gone up as a key priority by executives, who now have to
contend with slowing growth and the looming prospect of a global
double-dip recession.
Among the other top risks being felt by executives this year are
reputational risk, currency fluctuations and changing
legislation.
Despite a series of devastating natural catastrophes across the
world this year, these executives placed natural-hazard risks only
in the bottom 10 of 50 risks.
"On the one hand, it's reassuring to see growing awareness and
understanding of the fast moving, unpredictable risks facing global
businesses. But business leaders must plan for and take action to
address not only likely scenarios, but those rare and hard to
predict events that form part of this complex, modern risk
landscape," Ward said.
-By Vladimir Guevarra, Dow Jones Newswires. Tel. +44 (0)
2078429486, vladimir.guevarra@dowjones.com
Admiral (LSE:ADM)
Historical Stock Chart
From Jul 2024 to Aug 2024
Admiral (LSE:ADM)
Historical Stock Chart
From Aug 2023 to Aug 2024