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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

 

 

FORM 10-Q

 

 

 

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2013

OR

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934

for the transition period from                      to                     

Commission File Number 000-50840

 

 

QC Holdings, Inc.

(Exact name of registrant as specified in its charter)

 

 

 

Kansas     48-1209939

(State or other jurisdiction of

incorporation or organization)

   

(I.R.S. Employer

Identification No.)

9401 Indian Creek Parkway, Suite 1500

Overland Park, Kansas

    66210
(Address of principal executive offices)   (Zip Code)

(913) 234-5000

(Registrant’s telephone number, including area code)

Not applicable

(Former name, former address and former fiscal year, if changed since last report)

 

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Company was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes   x     No   ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes   x     No   ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, non-accelerated filer or a smaller reporting company (as defined in Rule 12b-2 of the Exchange Act).

 

Large accelerated filer   ¨    Accelerated filer   ¨
Non-accelerated filer   ¨    Smaller reporting company   x

Indicate by check mark whether the registrant is a shell company (as defined by Rule 12b-2 of the Exchange Act).    Yes   ¨     No   x

The number of shares outstanding of the registrant’s common stock, as of April 30, 2013:

Common Stock $0.01 per share par value – 17,420,314 Shares

 

 

 


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QC H OLDINGS , I NC .

Form 10-Q

March 31, 2013

Index

 

         Page  

PART I - FINANCIAL INFORMATION

  

Item 1. Financial Statements (Unaudited)

  
 

Introductory Comments

     1   
 

Consolidated Balance Sheets - December 31, 2012 and March 31, 2013

     2   
 

Consolidated Statements of Income - Three Months Ended March 31, 2012 and 2013

     3   
 

Consolidated Statements of Comprehensive Income - Three Months Ended March 31, 2012 and 2013

     4   
 

Consolidated Statement of Changes in Stockholders’ Equity - Three Months Ended March 31, 2013

     5   
 

Consolidated Statements of Cash Flows - Three Months Ended March 31, 2012 and 2013

     6   
 

Notes to Consolidated Financial Statements

     7   
 

Computation of Basic and Diluted Earnings per Share

     13   

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

     27   

Item 3. Quantitative and Qualitative Disclosures About Market Risk

     40   

Item 4. Controls and Procedures

     40   

PART II - OTHER INFORMATION

  

Item 1. Legal Proceedings

     41   

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

     41   

Item 6. Exhibits

     41   

SIGNATURES

     42   


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QC H OLDINGS , I NC .

F ORM 10-Q

MARCH 31, 2013

PART I—FINANCIAL INFORMATION

Item 1. Financial Statements (Unaudited)

INTRODUCTORY COMMENTS

The consolidated financial statements included in this report have been prepared by QC Holdings, Inc. (the Company or QC), without audit, under the rules and regulations of the United States Securities and Exchange Commission. Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted under those rules and regulations, although the Company believes that the disclosures are adequate to enable a reasonable understanding of the information presented. These consolidated financial statements should be read in conjunction with the audited financial statements and the notes thereto, as well as Management’s Discussion and Analysis of Financial Condition and Results of Operations, included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2012. Results for the three months ended March 31, 2013 are not necessarily indicative of the results expected for the full year 2013.


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QC H OLDINGS , I NC . AND S UBSIDIARIES

Consolidated Balance Sheets

(in thousands, except share and per share amounts)

 

     December 31,     March 31,  
     2012     2013  
           Unaudited  

ASSETS

    

Current assets:

    

Cash and cash equivalents

   $ 14,124      $ 17,073   

Restricted cash

     1,076        1,077   

Loans receivable, less allowance for losses of $7,237 at December 31, 2012 and $5,115 at March 31, 2013

     61,219        46,872   

Inventory

     1,341        1,430   

Deferred income taxes

     1,771        2,086   

Prepaid expenses and other current assets

     7,374        4,845   
  

 

 

   

 

 

 

Total current assets

     86,905        73,383   

Non-current loans receivable, less allowance for losses of $1,027 at December 31, 2012 and $1,165 at March 31, 2013

     2,392        3,587   

Property and equipment, net

     11,406        11,058   

Goodwill

     22,463        22,314   

Intangible assets, net

     3,656        3,271   

Deferred income taxes

     788        436   

Other assets, net

     4,090        4,273   
  

 

 

   

 

 

 

Total assets

   $ 131,700      $ 118,322   
  

 

 

   

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

    

Current liabilities:

    

Accounts payable

   $ 2,055      $ 1,113   

Accrued expenses and other current liabilities

     3,708        3,378   

Accrued compensation and benefits

     5,671        4,611   

Deferred revenue

     4,019        2,704   

Debt due within one year

     25,000        14,500   
  

 

 

   

 

 

 

Total current liabilities

     40,453        26,306   

Subordinated debt

     3,154        3,185   

Other non-current liabilities

     5,747        5,451   
  

 

 

   

 

 

 

Total liabilities

     49,354        34,942   
  

 

 

   

 

 

 

Commitments and contingencies

    

Stockholders’ equity:

    

Common stock, $0.01 par value: 75,000,000 shares authorized; 20,700,250 shares issued and 17,182,260 outstanding at December 31, 2012; 20,700,250 shares issued and 17,420,314 outstanding at March 31, 2013

     207        207   

Additional paid-in capital

     64,806        62,300   

Retained earnings

     47,093        48,219   

Treasury stock, at cost

     (29,958     (27,435

Accumulated other comprehensive income

     198        89   
  

 

 

   

 

 

 

Total stockholders’ equity

     82,346        83,380   
  

 

 

   

 

 

 

Total liabilities and stockholders’ equity

   $ 131,700      $ 118,322   
  

 

 

   

 

 

 

The accompanying notes are an integral part of these consolidated financial statements.

 

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QC H OLDINGS , I NC . AND S UBSIDIARIES

Consolidated Statements of Income

(in thousands, except per share amounts)

(Unaudited)

 

     Three Months Ended  
     March 31,  
     2012     2013  

Revenues

    

Payday loan fees

   $ 29,319      $ 27,745   

Automotive sales, interest and fees

     6,407        3,628   

Installment interest and fees

     4,238        6,887   

Other

     4,270        3,935   
  

 

 

   

 

 

 

Total revenues

     44,234        42,195   
  

 

 

   

 

 

 

Operating expenses

    

Salaries and benefits

     9,458        9,429   

Provision for losses

     5,597        8,023   

Occupancy

     4,728        4,795   

Cost of sales—automotive

     3,178        2,180   

Depreciation and amortization

     567        563   

Other

     3,243        3,252   
  

 

 

   

 

 

 

Total operating expenses

     26,771        28,242   
  

 

 

   

 

 

 

Gross profit

     17,463        13,953   

Regional expenses

     3,083        3,102   

Corporate expenses

     5,615        5,812   

Depreciation and amortization

     541        453   

Interest expense

     1,020        456   

Other expense (income), net

     (951     712   
  

 

 

   

 

 

 

Income from continuing operations before income taxes

     8,155        3,418   

Provision for income taxes

     3,123        1,400   
  

 

 

   

 

 

 

Income from continuing operations

     5,032        2,018   

Loss from discontinued operations, net of income tax

     103        5   
  

 

 

   

 

 

 

Net income

   $ 4,929      $ 2,013   
  

 

 

   

 

 

 

Weighted average number of common shares outstanding:

    

Basic

     17,142        17,330   

Diluted

     17,150        17,330   

Earnings per share:

    

Basic

    

Continuing operations

   $ 0.28      $ 0.11   

Discontinued operations

     —          —     
  

 

 

   

 

 

 

Net income

   $ 0.28      $ 0.11   
  

 

 

   

 

 

 

Diluted

    

Continuing operations

   $ 0.28      $ 0.11   

Discontinued operations

     —          —     
  

 

 

   

 

 

 

Net income

   $ 0.28      $ 0.11   
  

 

 

   

 

 

 

The accompanying notes are an integral part of these consolidated financial statements.

 

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QC H OLDINGS , I NC . AND S UBSIDIARIES

Consolidated Statements of Comprehensive Income

(in thousands)

(Unaudited)

 

     Three Months Ended  
     March 31,  
     2012      2013  

Net income

   $ 4,929       $ 2,013   

Other comprehensive income:

     

Reclassification adjustment for amounts included in net income related to derivative instrument

     69         —     

Foreign currency translation

     128         (109
  

 

 

    

 

 

 

Other comprehensive income before income taxes

     5,126         1,904   

Income tax expense related to items of other comprehensive income

     —           —     
  

 

 

    

 

 

 

Total comprehensive income

   $ 5,126       $ 1,904   
  

 

 

    

 

 

 

The accompanying notes are an integral part of these consolidated financial statements.

 

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QC H OLDINGS , I NC . AND S UBSIDIARIES

Consolidated Statements of Changes in Stockholders’ Equity

(in thousands)

(Unaudited)

 

                                    Accumulated        
                  Additional                 other     Total  
     Outstanding     Common      paid-in     Retained     Treasury     comprehensive     stockholders’  
     shares     stock      capital     earnings     stock     income (loss)     equity  

Balance, December 31, 2012

     17,182      $ 207       $ 64,806      $ 47,093      $ (29,958   $ 198      $ 82,346   

Net income

            2,013            2,013   

Common stock repurchases

     (101            (344       (344

Dividends to stockholders

            (887         (887

Issuance of restricted stock awards

     339           (2,867       2,867          —     

Stock-based compensation expense

          484              484   

Tax impact of stock-based compensation

          (123           (123

Foreign currency translation

                (109     (109
  

 

 

   

 

 

    

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Balance, March 31, 2013

     17,420      $ 207       $ 62,300      $ 48,219      $ (27,435   $ 89      $ 83,380   
  

 

 

   

 

 

    

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

The accompanying notes are an integral part of these consolidated financial statements.

 

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QC H OLDINGS , I NC . AND S UBSIDIARIES

Consolidated Statements of Cash Flows

(in thousands)

(Unaudited)

 

     Three Months Ended
March 31,
 
     2012     2013  

Cash flows from operating activities

    

Net income

   $ 4,929      $ 2,013   

Adjustments to reconcile net income to net cash provided by operating activities:

    

Depreciation and amortization

     1,159        1,016   

Provision for losses

     6,516        7,358   

Deferred income taxes

     1,071        56   

Non-cash interest expense

     349        118   

Gain from non-cash adjustment to contingent consideration

     (753  

Loss (gain) from foreign currency transaction

     (221     205   

Gain on cash surrender value of life insurance

     (308     (183

Loss (gain) on disposal of property and equipment

     30        (15

Stock-based compensation

     612        484   

Changes in operating assets and liabilities

    

Loans, interest and fees receivable, net

     6,200        5,678   

Proceeds from sale of auto receivables

       29   

Prepaid expenses and other current assets

     539        319   

Inventory

     348        (89

Other assets

     (7     1   

Accounts payable

     498        (941

Accrued expenses, other liabilities, accrued compensation and benefits and deferred revenue

     (5,763     (2,653

Income taxes

     1,003        2,095   

Other non-current liabilities

     275        (314
  

 

 

   

 

 

 

Net operating

     16,477        15,177   
  

 

 

   

 

 

 

Cash flows from investing activities

    

Purchase of property and equipment

     (1,020     (524

Changes in restricted cash

     1,085        (1

Other

     2        61   
  

 

 

   

 

 

 

Net investing

     67        (464
  

 

 

   

 

 

 

Cash flows from financing activities

    

Borrowings under credit facility

     2,800        1,000   

Payments on credit facility

     (12,300     (11,500

Repayments of long-term debt

     (3,750  

Dividends to stockholders

     (893     (887

Repurchase of common stock

     (551     (344
  

 

 

   

 

 

 

Net financing

     (14,694     (11,731
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents

     29        (33
  

 

 

   

 

 

 

Cash and cash equivalents

    

Net increase

     1,879        2,949   

At beginning of year

     17,738        14,124   
  

 

 

   

 

 

 

At end of period

   $ 19,617      $ 17,073   
  

 

 

   

 

 

 

Supplementary schedule of cash flow information

    

Cash paid during the period for

    

Interest

   $ 502      $ 350   

Income taxes

     1,135        —     

The accompanying notes are an integral part of these consolidated financial statements.

 

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QC H OLDINGS , I NC . AND SUBSIDIARIES

N OTES TO C ONSOLIDATED F INANCIAL S TATEMENTS

(Unaudited)

Note 1 – The Company and Significant Accounting Policies

Business. The accompanying consolidated financial statements include the accounts of QC Holdings, Inc. and its wholly-owned subsidiaries, QC Financial Services, Inc., QC Auto Services, Inc., QC Loan Services, Inc., QC E-Services, Inc., QC Canada Holdings Inc. and QC Capital, Inc. (collectively, the Company). QC Financial Services, Inc. is the 100% owner of QC Financial Services of California, Inc., Financial Services of North Carolina, Inc., QC Financial Services of Texas, Inc., Express Check Advance of South Carolina, LLC (ECA), QC Advance, Inc., Cash Title Loans, Inc. and QC Properties, LLC. QC Canada Holdings Inc. is the 100% owner of Direct Credit Holdings Inc. and its wholly owned subsidiaries (collectively, Direct Credit). QC Holdings, Inc., incorporated in 1998 under the laws of the State of Kansas, was founded in 1984, and has provided various retail consumer financial products and services throughout its 29-year history. The Company’s common stock trades on the NASDAQ Global Market exchange under the symbol “QCCO.”

Since 1998, the Company has been primarily engaged in the business of providing short-term consumer loans, known as payday loans, with principal values that typically range from $100 to $500. Payday loans provide customers with cash in exchange for a promissory note with a maturity of generally two to three weeks and supported by that customer’s personal check for the aggregate amount of the cash advanced plus a fee. The fee varies from state to state, based on applicable regulations and generally ranges from $15 to $20 per $100 borrowed. To repay the cash advance, customers may redeem their check by paying cash or they may allow the check to be presented to the bank for collection.

The Company also provides other consumer financial products and services, such as installment loans, credit services, check cashing services, title loans, open-end credit, debit cards, money transfers and money orders. All of the Company’s loans and other services are subject to state regulation, which vary from state to state, as well as to federal and local regulation, where applicable. As of March 31, 2013, the Company operated 437 branches with locations in Alabama, Arizona, California, Colorado, Idaho, Illinois, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, New Mexico, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin. In fourth quarter 2012, the Company decided it would close 38 underperforming branches during first half 2013. During first quarter 2013, the Company closed 33 of the 38 branches and expects to close the remaining five branches in second quarter 2013.

The Company began offering branch-based installment loans to customers in its Illinois branches during second quarter 2006 and expanded that product offering to customers in additional states during 2009 and 2010. In 2012, the Company introduced new installment loan products (signature loans and auto equity loans) to meet high customer demand for longer-term loan options. These new products are higher-dollar and longer-term installment loans that are centrally underwritten and distributed through the Company’s existing branch network. As of March 31, 2013, the Company offered the installment loan products to its customers in Arizona, California, Colorado, Idaho, Illinois, Missouri, New Mexico, South Carolina, Utah and Wisconsin. The installment loans are payable in monthly installments (principal plus accrued interest) with terms typically ranging from four months to 48 months, and all loans are pre-payable at any time without penalty. The fee for the installment loan varies based on the amount borrowed and the term of the loan. Generally, the amount that the Company advances under an installment loan ranges from $400 to $3,000. The average principal amount across all installment loan products originated during the three months ended March 31, 2013 was approximately $643.

On September 30, 2011, QC Canada Holdings Inc., a wholly-owned subsidiary of the Company, acquired 100% of the outstanding stock of Direct Credit Holdings Inc., a British Columbia company engaged in short-term, consumer Internet lending in certain Canadian provinces. Direct Credit was founded in 1999 and has developed and grown a proprietary Internet-based model into a leading platform in Canada. The acquisition of Direct Credit is part of the implementation of the Company’s strategy to diversify by increasing its product offerings and distribution, as well as by expanding its presence into international markets.

 

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In September 2007, the Company entered into the buy here, pay here segment of the used automotive market in connection with ongoing efforts to evaluate alternative products that serve the Company’s customer base. In January 2009, the Company purchased two buy here, pay here locations in Missouri for approximately $4.2 million. In May 2009, the Company opened a service center to provide reconditioning services on its inventory of vehicles and repair services for its customers. As of March 31, 2013, the Company operated five buy here, pay here lots, which are located in Missouri and Kansas. These locations sell used vehicles and earn finance charges from the related vehicle financing contracts. The average principal amount for buy here, pay here loans originated during the three months ended March 31, 2013 was approximately $10,051 and the average term of the loan was 33 months.

Basis of Presentation. The consolidated financial statements of QC Holdings, Inc. included herein have been prepared by the Company, without audit, pursuant to the rules and regulations of the United States Securities and Exchange Commission. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America (US GAAP) have been condensed or omitted pursuant to such rules and regulations, although the Company believes that the disclosures are adequate to enable a reasonable understanding of the information presented. The Consolidated Balance Sheet as of December 31, 2012 was derived from the audited financial statements of the Company, but does not include all disclosures required by US GAAP. These consolidated financial statements should be read in conjunction with the Company’s audited financial statements and the notes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2012.

In the opinion of the Company’s management, the accompanying unaudited consolidated financial statements contain all adjustments (consisting of normal closing procedures) necessary to present fairly the financial position of the Company and its subsidiary companies as of March 31, 2013, and the results of operations and comprehensive income for the three months ended March 31, 2012 and 2013 and cash flows for the three months ended March 31, 2012 and 2013, in conformity with US GAAP. The results of operations for the three months ended March 31, 2013 are not necessarily indicative of the results to be expected for the full year 2013.

Use of Estimates. In preparing financial statements in conformity with accounting principles generally accepted in the United States of America, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. On an on-going basis, management evaluates its estimates and judgments, including those related to allowance for losses on loans, fair value measurements used in goodwill impairment tests, long-lived assets, income taxes, contingencies and litigation. Management bases its estimates on historical experience, empirical data and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results could differ from those estimates.

Inventory. Inventory primarily consists of vehicles acquired from auctions and trade-ins. Vehicle transportation and reconditioning costs are capitalized as a component of inventory. The cost of vehicle inventory is determined on the specific identification method. Vehicle inventories are stated at the lower of cost or market. Valuation allowances are established when the inventory carrying values are in excess of estimated selling prices, net of direct costs of disposal. As of December 31, 2012 and March 31, 2013, the Company had inventory of used vehicles and automotive parts totaling $1.3 million and $1.4 million, respectively. Management has determined that a valuation allowance is not necessary as of December 31, 2012 and March 31, 2013.

Loans Receivable, Provision for Losses and Allowance for Loan Losses. When the Company enters into a payday or title loan with a customer, the Company records a loan receivable for the amount loaned to the customer plus the fee charged by the Company, which varies from state to state based on applicable regulations.

 

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The following table summarizes certain data with respect to the Company’s payday loans:

 

     Three Months Ended  
     March 31,  
     2012      2013  

Average amount of cash provided to customer

   $ 380.34       $ 384.49   

Average fee received by the Company

   $ 57.94       $ 59.41   

Average term of the loan (days)

     17.8         17.9   

When the Company enters into an installment loan with a customer, the Company records a loan receivable for the amount loaned to the customer. At each period end, the Company records any accrued fees and interest as a receivable, which vary from state to state based on applicable regulations.

The Company records a receivable in connection with the sale of an automobile or other vehicle at the face amount of the loan. At each period end, the Company records any accrued fees and interest as a receivable, which vary from state to state based on applicable regulations. In December 2012, the Company sold approximately $16.1 million principal amount of its automobile loans receivable to an unaffiliated company. The Company received approximately $11.3 million in cash proceeds from the sale of automobile receivables and recognized a $2.6 million loss from the sale in the other income component of the Consolidated Statements of Income. In addition, the Company transferred approximately $1.1 million in principal amount of automobile loans receivable to the unaffiliated company. In accordance with accounting guidance, these transferred assets have been classified as collateralized receivables and the cash proceeds received (approximately $618,000) from the transfer of these automobile loans receivable have been classified as a secured borrowing in the Consolidated Balance Sheets. See additional information in Note 3.

When checks are presented to the bank for payment of payday loans and returned as uncollected, all accrued fees, interest and outstanding principal are charged-off as uncollectible, generally within 14 days after the due date. Accordingly, payday loans included in the receivable balance at any given point in time are typically not older than 30 days. These charge-offs are recorded as expense through the provision for losses. Any recoveries on losses previously charged to expense are recorded as a reduction to the provision for losses in the period recovered. With respect to title loans, no additional fees or interest are charged after the loan has defaulted, which generally occurs after attempts to contact the customer have been unsuccessful. Based on state regulations and operating procedures, the Company stops accruing interest on installment loans between 60 to 90 days after the last payment. On automotive loans, the Company stops accruing interest on 60 days after the last payment.

With respect to the loans receivable at the end of each reporting period, the Company maintains an aggregate allowance for loan losses (including fees and interest) for payday loans, title loans, installment loans and auto loans at levels estimated to be adequate to absorb estimated incurred losses in the respective outstanding loan portfolios. The Company does not specifically reserve for any individual loan.

The methodology for estimating the allowance for payday and title loan losses utilizes a four-step approach, which reflects the short-term nature of the loan portfolio at each period-end, the historical collection experience in the month following each reporting period-end and any fluctuations in recent general economic conditions. First, the Company computes the loss/volume ratio for the last month of each reporting period. The loss/volume ratio represents the percentage of aggregate net payday and title loan charge-offs to total payday and title loan volumes during a given period. Second, the Company computes an adjustment to this percentage to reflect the collections experience in the month immediately following the reporting period-end. To estimate collections experience, the Company computes an average of the change in the loss/volume ratio from the last month of each reporting period to the immediate subsequent month-end for each of the last three years (excluding the current year). This change is then added to, or subtracted from, the loss/volume ratio computed for the last month of the current reporting period to derive an experience-adjusted loss/volume ratio. Third, the period-end gross payday and title loans receivable balance is multiplied by the experience-adjusted loss/volume ratio to determine the initial estimate of the allowance for loan losses. Fourth, the Company reviews and evaluates various qualitative factors that may or may not affect the computed initial estimate of the allowance for loan losses, including, among others, known

 

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changes in state regulations or laws, changes to the Company’s business and operating structure, and geographic or demographic developments. In connection with the Company’s decision in 2012 to close 38 branches during the first half of 2013, the Company recorded a $1.3 million qualitative adjustment to increase its allowance for loan losses as of December 31, 2012. As of March 31, 2013, the allowance for payday loan losses includes a qualitative adjustment of approximately $636,000 related to the decision in 2012 to close 38 branches during first half 2013.

The Company maintains an allowance for installment loans at a level it considers sufficient to cover estimated losses in the collection of its installment loans. The allowance calculation for installment loans is based upon historical charge-off experience (primarily a six-month trailing average of charge-offs to total volume) and qualitative factors, with consideration given to recent credit loss trends and economic factors. In connection with the Company’s decision in 2012 to close 38 branches during the first half of 2013, the Company recorded a $344,000 qualitative adjustment to increase its allowance for loan losses as of December 31, 2012. As of March 31, 2013, the allowance for installment loan losses includes a qualitative adjustment of approximately $89,000 related to the decision in 2012 to close 38 branches during first half 2013.

The allowance calculation for auto loans is determined on an aggregate basis and is based upon the Company’s review of the loan portfolio by period of origination, industry loss experience and qualitative factors, with consideration given to changes in loan characteristics, delinquency levels, collateral values and other general economic conditions. This estimate of probable losses is primarily determined using static pool analyses prepared for various segments of the portfolio using estimated loss experience, adjusted for consideration of any current economic factors. As of December 31, 2012 and March 31, 2013, the Company reviewed various qualitative factors with respect to its automotive loans receivable and determined that no qualitative adjustment was needed.

The Company records an allowance for other receivables based upon an analysis that gives consideration to payment recency, delinquency levels and other general economic conditions.

Based on the information discussed above, the Company records an adjustment to the allowance for loan losses through the provision for losses. The overall allowance represents the Company’s best estimate of probable losses inherent in the outstanding loan portfolio at the end of each reporting period.

On occasion, the Company will sell certain payday loan receivables that the Company had previously charged off to third parties for cash. The sales are recorded as a credit to the overall loss provision, which is consistent with the Company’s policy for recording recoveries noted above. The following table summarizes cash received from the sale of these payday loan receivables (in thousands) :

 

     Three Months Ended
March  31,
 
     2012      2013  

Cash received from sale of payday loan receivables

   $ 115       $ 126   
  

 

 

    

 

 

 

Note 2 – Accounting Developments

In February 2013, the Financial Accounting Standards Board (FASB) amended the disclosure requirements regarding the reporting of amounts reclassified out of accumulated other comprehensive income. The amendment does not change the current requirement for reporting net income or other comprehensive income, but requires additional disclosures about significant amounts reclassified out of accumulated other comprehensive income including the effect of the reclassification on the related net income line items. The adoption of this guidance did not have a material effect on the Company’s consolidated financial statements.

In July 2012, the FASB issued an update to existing guidance on the impairment assessment of indefinite-lived intangibles. This update simplifies the impairment assessment of indefinite-lived intangibles by allowing companies to consider qualitative factors to determine whether it is more likely than not that the fair value of an indefinite-lived intangible asset is less than its carrying amount before performing the two step impairment review process. This guidance is effective for annual and interim impairment tests performed for fiscal years beginning after September 15, 2012. The adoption of this guidance did not have a material effect on the Company’s consolidated financial statements.

 

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Note 3 – Significant Business Transactions

Restructuring. In January 2013, the Company announced to its employees a restructuring plan for the organization primarily due to a decline in loan volumes over the past few years as a result of shifting customer demand, the poor economy, regulatory changes and increasing competition in the short-term credit industry. The restructuring plan included a 10% workforce reduction in field and corporate employees primarily due to the decision in 2012 to close 38 underperforming branches during the first half of 2013. In fourth quarter 2012, the Company recorded approximately $298,000 in pre-tax charges associated with its decision to close these 38 underperforming branches. The charges included a $257,000 loss for the disposition of fixed assets and $41,000 for other costs. In first quarter 2013, the Company recorded $1.1 million in pre-tax charges associated with the restructuring plan. The charges included approximately $380,000 for lease terminations and other related occupancy costs and approximately $691,000 in severance and benefit costs for the workforce reduction. Excluding the effect of the closed branches, the workforce reduction and related cost savings are expected to total approximately $3.0 million to $3.5 million on an annual basis.

The following table summarizes the accrued costs associated with the restructuring and the activity related to those charges as of March 31, 2013 (in thousands) :

 

     Balance at
December 31,
2012
     Additions      Reductions     Balance at
March 31,
2013
 

Lease and related occupancy costs

   $ 54       $ 380       $ (197   $ 237   

Severance

        691         (691  

Other

        1         (1  
  

 

 

    

 

 

    

 

 

   

 

 

 

Total

   $ 54       $ 1,072       $ (889   $ 237   
  

 

 

    

 

 

    

 

 

   

 

 

 

As of March 31, 2013, the balance of $237,000 for accrued costs associated with the restructuring plan is included as a current liability on the Consolidated Balance Sheets as the Company expects that the liabilities for these costs will be settled within one year.

Sale of Automobile Receivables. In December 2012, the Company completed two transactions involving $17.2 million principal amount of its automobile loans receivable. The Company received approximately $11.9 million in cash proceeds in exchange for relinquishing its right, title and interest in the automobile loans receivable. The Company used the net proceeds it received to make a prepayment of the term loan under its credit agreement. The Company is subject to recourse provisions, which requires it to re-purchase certain automobile loans receivable in the event of a default. As of December 31, 2012 and March 31, 2013, the balance of the recourse liability was approximately $350,000 and $310,000, respectively.

With respect to the transfer of $17.2 million in automobile loans receivable, the Company treated $16.1 million of this amount as a sale and recognized a $2.6 million loss from the sale in the other income component of the Consolidated Statements of Income in December 2012. The Company was unable to satisfy certain criteria for sale accounting treatment with respect to the transfer of $1.1 million in principal amount of automobile loans receivable. These transferred assets have been classified as collateralized receivables and the cash proceeds received (approximately $618,000) from the transfer of these automobile loans receivable are classified as a secured borrowing in the Consolidated Balance Sheets. As of December 31, 2012, the balance of the collateralized receivables was $574,000, net of allowance for losses of $537,000. As of March 31, 2013, the balance of the collateralized receivables was $191,000, net of a loan loss provision of $179,000. The outstanding balance on the secured borrowing (which is included in Accrued Expenses and Other Liabilities) was $618,000 and $186,000 as of December 31, 2012 and March 31, 2013, respectively.

 

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Note 4 – Fair Value Measurements

Fair Value Hierarchy Tables. The fair value measurement accounting guidance establishes a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value. In general, fair values determined by Level 1 inputs utilize quoted prices (unadjusted) in active markets for identical assets or liabilities that the Company has the ability to access. Level 2 inputs include quoted prices for similar assets and liabilities in active markets, and inputs other than quoted prices that are observable for the asset or liability. Level 3 inputs are unobservable inputs for the asset or liability, and include situations where there is little, if any, market activity for the asset or liability. In certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level in the fair value hierarchy within which the fair value measurement in its entirety falls has been determined based on the lowest level input that is significant to the fair value measurement in its entirety. The Company’s assessment of the significance of a particular input to the fair value in its entirety requires judgment and considers factors specific to the asset or liability. There were no recurring fair value measurements as of December 31, 2012 and March 31, 2013.

Financial Assets Not Measured at Fair Value. The fair value of cash and cash equivalents and restricted cash, approximates carrying value.

The fair value of short-term payday, title, installment loans and open-end credit receivables, borrowings under the credit facility, accounts payable and certain other current liabilities that are short-term in nature approximates carrying value. If measured at fair value in the financial statements, these financial instruments would be classified as Level 3 in the fair value hierarchy.

Note 5 – Discontinued Operations

In 2012, the Company closed 20 branches that were not consolidated into nearby branches and decided it would close 38 branches during the first half of 2013. These branches are reported as discontinued operations in the Consolidated Statements of Income and related disclosures in the accompanying notes for all periods presented. With respect to the Consolidated Balance Sheets, the Consolidated Statements of Cash Flows and related disclosures in the accompanying notes, the items associated with the discontinued operations are included with the continuing operations for all periods presented.

Summarized financial information for discontinued operations during the three months ended March 31, 2012 and 2013 is presented below (in thousands) :

 

     Three Months Ended  
     March 31,  
     2012     2013  

Total revenues

   $ 2,763      $ 813   

Operating expenses

     2,929        811   
  

 

 

   

 

 

 

Gross profit (loss)

     (166     2   

Other, net

     (2     (10
  

 

 

   

 

 

 

Loss before income taxes

     (168     (8

Income tax benefit

     65        3   
  

 

 

   

 

 

 

Loss from discontinued operations

   $ (103   $ (5
  

 

 

   

 

 

 

 

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Note 6 – Earnings Per Share

The Company computes basic and diluted earnings per share using a two-class method because the Company has participating securities in the form of unvested share-based payment awards with rights to receive non-forfeitable dividends. Basic and diluted earnings per share are computed by dividing income available to common stockholders by the weighted average number of common shares outstanding during the period. The computation of diluted earnings per share gives effect to all dilutive potential common shares that were outstanding during the period. The effect of stock options and unvested restricted stock represent the only differences between the weighted average shares used for the basic earnings per share computation compared to the diluted earnings per share computation for each period presented.

The following table presents the computations of basic and diluted earnings per share for each of the periods indicated (in thousands, except per share data) :

 

     Three Months Ended  
     March 31,  
     2012     2013  

Income available to common stockholders:

    

Income from continuing operations

   $ 5,032      $ 2,018   

Discontinued operations, net of income tax

     (103     (5
  

 

 

   

 

 

 

Net income

   $ 4,929      $ 2,013   
  

 

 

   

 

 

 

Weighted average shares outstanding:

    

Weighted average basic common shares outstanding

     17,142        17,330   

Dilutive effect of stock options and unvested restricted stock

     8     
  

 

 

   

 

 

 

Weighted average diluted common shares outstanding

     17,150        17,330   
  

 

 

   

 

 

 

Basic earnings per share:

    

Continuing operations

   $ 0.28      $ 0.11   

Discontinued operations

     —           —      
  

 

 

   

 

 

 

Net income

   $ 0.28      $ 0.11   
  

 

 

   

 

 

 

Diluted earnings per share:

    

Continuing operations

   $ 0.28      $ 0.11   

Discontinued operations

     —           —      
  

 

 

   

 

 

 

Net income

   $ 0.28      $ 0.11   
  

 

 

   

 

 

 

Anti-dilutive securities. For the three months ended March 31, 2012 and March 31, 2013, options to purchase 2.6 million shares were excluded from the diluted earnings per share calculation for each period because they were anti-dilutive.

Note 7 – Segment Information

The Company’s operating business units offer various financial services and sell used vehicles and earn finance charges from the related vehicle financing contracts. The Company has elected to organize and report on these business units as three operating segments (Financial Services, Automotive and E-Lending). The Financial Services segment includes branches that offer payday loans, installment loans, credit services, check cashing services, title loans, open-end credit, debit cards, money transfers and money orders. The Automotive segment consists of the buy here, pay here operations. The E-Lending segment includes the Internet lending operations in Canada. The Company evaluates the performance of its segments based on, among other things, gross profit, income from continuing operations before income taxes and return on invested capital.

 

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The following tables present summarized financial information for the Company’s segments (in thousands) :

 

     Three Months Ended March 31, 2013  
     Financial                 Consolidated  
     Services     Automotive     E-Lending     Total  

Total revenues

   $ 36,844      $ 3,628      $ 1,723      $ 42,195   

Provision for losses

     6,400        976        647        8,023   

Other expenses

     16,549        2,964        706        20,219   
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit (loss)

     13,895        (312     370        13,953   

Other, net (a)

     (8,902     (1,033     (600     (10,535
  

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations before income taxes

   $ 4,993      $ (1,345   $ (230   $ 3,418   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

     Three Months Ended March 31, 2012  
     Financial                  Consolidated  
     Services     Automotive     E-Lending      Total  

Total revenues

   $ 35,810      $ 6,407      $ 2,017       $ 44,234   

Provision for losses

     4,098        889        610         5,597   

Other expenses

     16,176        4,261        737         21,174   
  

 

 

   

 

 

   

 

 

    

 

 

 

Gross profit

     15,536        1,257        670         17,463   

Other, net (a)

     (9,203     (644     539         (9,308
  

 

 

   

 

 

   

 

 

    

 

 

 

Income from continuing operations before income taxes

   $ 6,333      $ 613      $ 1,209       $ 8,155   
  

 

 

   

 

 

   

 

 

    

 

 

 

 

(a) Represents expenses not associated with operations, which includes regional expenses, corporate expenses, depreciation and amortization, interest, other income and other expenses. In addition, the E-Lending segment includes a gain of $753,000 for the three months ended March 31, 2012, due to recording a reduction in the contingent consideration liability.

Information concerning total assets by reporting segment is as follows (in thousands) :

 

     December 31,      March 31,  
     2012      2013  

Financial Services

   $ 112,106       $ 96,045   

Automotive

     6,177         9,408   

E-Lending

     13,417         12,869   
  

 

 

    

 

 

 

Balance, end of period

   $ 131,700       $ 118,322   
  

 

 

    

 

 

 

The operations of the Financial Services and Automotive segments are all located in the United States. The operations of the E-Lending segment are located in Canada.

 

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Note 8 – Customer Receivables and Allowance for Loan Losses

Customer receivables consisted of the following (in thousands) :

 

     Payday                          
     and Title     Automotive     Installment              
March 31, 2013:    Loans     Loans     Loans     Other     Total  

Current portion:

          

Total loans, interest and fees receivable

   $ 35,746      $ 2,537      $ 12,066      $ 1,638      $ 51,987   

Less: allowance for losses

     (1,575     (651     (2,514     (375     (5,115
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loans, interest and fees receivable, net

   $ 34,171      $ 1,886      $ 9,552      $ 1,263      $ 46,872   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Non-current portion:

          

Total loans, interest and fees receivable

   $ —        $ 2,946      $ 1,806      $ —        $ 4,752   

Less: allowance for losses

       (750     (415       (1,165
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loans, interest and fees receivable, net

   $ —        $ 2,196      $ 1,391      $ —        $ 3,587   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

     Payday                          
     and Title     Automotive     Installment              
December 31, 2012:    Loans     Loans     Loans     Other     Total  

Current portion:

          

Total loans, interest and fees receivable

   $ 50,772      $ 1,386      $ 14,642      $ 1,656      $ 68,456   

Less: allowance for losses

     (3,211     (629     (2,997     (400     (7,237
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loans, interest and fees receivable, net

   $ 47,561      $ 757      $ 11,645      $ 1,256      $ 61,219   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Non-current portion:

          

Total loans, interest and fees receivable

   $ —        $ 1,305      $ 2,114      $ —        $ 3,419   

Less: allowance for losses

       (590     (437       (1,027
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loans, interest and fees receivable, net

   $ —        $ 715      $ 1,677      $ —        $ 2,392   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Credit quality information. In order to manage the portfolios of consumer loans effectively, the Company utilizes a variety of proprietary underwriting criteria, monitors the performance of the portfolio and maintains either an allowance or accrual for losses on consumer loans (including fees and interest) at a level estimated to be adequate to absorb credit losses inherent in the portfolio. The portfolio includes balances outstanding from all consumer loans, including short-term payday and title loans, automotive loans and installment loans. The allowance for losses on consumer loans offsets the outstanding loan amounts in the Consolidated Balance Sheets.

The Company had $2.6 million in automotive loans receivable past due as of March 31, 2013 and approximately 15.7% of this amount was more than 60 days past due. In addition, the Company had automotive loans receivable totaling $402,000 on non-accrual status as of March 31, 2013. With respect to installment loans, the Company had approximately $3.8 million in installment loans receivable past due as of March 31, 2013 and approximately 34.9% of this amount was more than 60 days past due.

The Company has $2.0 million in automotive loans receivable past due as of December 31, 2012 and approximately 28.6% of this amount was more than 60 days past due. In addition, the Company had automotive loans receivable totaling $571,000 on non-accrual status as of December 31, 2012. With respect to installment loans, the Company has approximately $3.9 million in installment loans receivable past due as of December 31, 2012 and approximately 21.4% of this amount was more than 60 days past due.

 

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Allowance for loan losses. The following table summarizes the activity in the allowance for loan losses during the three months ended March 31, 2012 and 2013 (in thousands) :

 

     Three Months Ended  
     March 31,  
     2012     2013  

Balance, beginning of period

   $ 8,108      $ 8,264   

Charge-offs

     (16,498     (17,873

Recoveries

     8,853        9,072   

Provision for losses

     6,082        6,817   
  

 

 

   

 

 

 

Balance, end of period

   $ 6,545      $ 6,280   
  

 

 

   

 

 

 

The provision for losses in the Consolidated Statements of Income includes losses associated with the credit service organization (see note 15 for additional information) and excludes loss activity related to discontinued operations (see note 5 for additional information).

The following table summarizes the activity in the allowance for loan losses by product type during the three months ended March 31, 2013 (in thousands) :

 

     Three Months Ended March 31, 2013  
     Payday
and Title
Loans
    Automotive
Loans
    Installment
Loans
    Other     Total  

Balance, beginning of period

   $ 3,211      $ 1,219      $ 3,435      $ 399      $ 8,264   

Charge-offs (a)

     (13,074     (793     (3,707     (299     (17,873

Recoveries

     8,284          740        48        9,072   

Provision for losses

     3,154        975        2,461        227        6,817   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Balance, end of period

   $ 1,575      $ 1,401      $ 2,929      $ 375      $ 6,280   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

The following table summarizes the activity in the allowance for loan losses by product type during the three months ended March 31, 2012 (in thousands) :

 

     Three Months Ended March 31, 2012  
     Payday
and Title
Loans
    Automotive
Loans
    Installment
Loans
    Other     Total  

Balance, beginning of period

   $ 1,548      $ 4,200      $ 2,260      $ 100      $ 8,108   

Charge-offs (a)

     (12,057     (1,330     (2,986     (126     (16,499

Recoveries

     8,084          703        66        8,853   

Provision for losses

     3,245        890        1,828        120        6,083   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Balance, end of period

   $ 820      $ 3,760      $ 1,805      $ 160      $ 6,545   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(a) The charge-offs for automotive loans are net of recovered collateral.

 

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Note 9 – Other Revenues

The components of “Other” revenues as reported in the Consolidated Statements of Income are as follows (in thousands) :

 

     Three Months Ended  
     March 31,  
     2012      2013  

Credit services fees

   $ 1,808       $ 1,659   

Check cashing fees

     983         823   

Title loan fees

     672         358   

Open-end credit fees

     136         468   

Other fees

     671         627   
  

 

 

    

 

 

 

Total

   $ 4,270       $ 3,935   
  

 

 

    

 

 

 

Note 10 – Property and Equipment

Property and equipment consisted of the following (in thousands) :

 

     December 31,     March 31,  
     2012     2013  

Buildings

   $ 3,262      $ 3,262   

Leasehold improvements

     18,400        18,440   

Furniture and equipment

     22,128        22,035   

Land

     512        512   

Vehicles

     1,047        1,049   
  

 

 

   

 

 

 
     45,349        45,298   

Less: Accumulated depreciation and amortization

     (33,943     (34,240
  

 

 

   

 

 

 

Total

   $ 11,406      $ 11,058   
  

 

 

   

 

 

 

In February 2005, the Company entered into a seven-year lease for a new corporate headquarters in Overland Park, Kansas. In January 2011, the Company amended its lease agreement to extend the lease term and modify the lease payments. The lease was extended with a new landlord through October 31, 2017 and includes a renewal option for an additional five years. As part of the original lease agreement and the amendment to the lease agreement, the Company received tenant allowances from the landlord for leasehold improvements totaling $1.4 million. The tenant allowances are recorded by the Company as a deferred liability and are being amortized as a reduction of rent expense over the life of the lease. As of December 31, 2012, the balance of the deferred liability was approximately $270,000, of which $214,000 was classified as a non-current liability. As of March 31, 2013, the balance of the deferred liability was approximately $256,000 of which $200,000 is classified as a non-current liability.

 

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Note 11 – Goodwill and Intangible Assets

Goodwill. The following table summarizes the changes in the carrying amount of goodwill (in thousands) :

 

     December 31,     March 31,  
     2012     2013  

Balance at beginning of year:

    

Goodwill

   $ 23,958      $ 24,193   

Accumulated impairment losses

     —          (1,730
  

 

 

   

 

 

 
     23,958        22,463   

Changes:

    

Impairment

     (1,730  

Effect of foreign currency translation

     235        (149
  

 

 

   

 

 

 

Balance at end of year:

    

Goodwill

     24,193        24,044   

Accumulated impairment losses

     (1,730     (1,730
  

 

 

   

 

 

 
   $ 22,463      $ 22,314   
  

 

 

   

 

 

 

Information concerning goodwill by reporting segment is as follows (in thousands) :

 

     December 31,
2012
     March 31,
2013
 

Financial Services

   $ 15,684       $ 15,684   

Automotive

     672         672   

E-Lending

     6,107         5,958   
  

 

 

    

 

 

 

Balance at end of year

   $ 22,463       $ 22,314   
  

 

 

    

 

 

 

Intangible Assets. The following table summarizes intangible assets (in thousands) :

 

     December 31,     March 31,  
     2012     2013  

Amortized intangible assets:

    

Customer relationships

   $ 3,173      $ 3,173   

Non-compete agreements

     1,093        1,093   

Debt issue costs

     1,669        1,669   
  

 

 

   

 

 

 
     5,935        5,935   

Non-amortized intangible assets:

    

Trade names

     1,416        1,416   
  

 

 

   

 

 

 

Gross carrying amount

     7,351        7,351   

Effect of foreign currency translation

     102        (71

Less: Accumulated amortization

     (3,797     (4,009
  

 

 

   

 

 

 

Net intangible assets

   $ 3,656      $ 3,271   
  

 

 

   

 

 

 

Intangible assets at December 31, 2012 and March 31, 2013 include customer relationships, non-compete agreements, trade names and debt issue costs. Customer relationships are amortized using the straight-line method over the weighted average useful lives ranging from three to five years. Non-compete agreements are currently amortized using the straight-line method over the term of the agreements, ranging from three to five years. The amount recorded for trade names are considered an indefinite life intangible and not subject to amortization. Costs paid to obtain debt financing are amortized to interest expense over the term of each related debt agreement using the effective interest method for term debt and the straight-line method for the revolving credit facility.

 

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Amortization of intangible assets for the three months ended March 31, 2012 and March 31, 2013 was approximately $387,000 and $293,000, respectively. Annual amortization for intangible assets recorded as of December 31, 2012 is estimated to be $1.2 million for 2013, $861,000 for 2014 and $5,000 for 2015.

Note 12 – Indebtedness

The following table summarizes long-term debt at December 31, 2012 and March 31, 2013 (in thousands) :

 

     December 31,     March 31,  
     2012     2013  

Revolving credit facility

   $ 25,000      $ 14,500   
  

 

 

   

 

 

 

Total debt

     25,000        14,500   

Less: debt due within one year

     (25,000     (14,500
  

 

 

   

 

 

 

Total non-current debt

   $ —        $ —     
  

 

 

   

 

 

 

The credit agreement contains financial covenants related to EBITDA (earnings before interest, provision for income taxes, depreciation and amortization and non-cash charges related to equity-based compensation), fixed charge coverage, leverage, total indebtedness, liquidity and maximum loss ratio. As of September 30, 2012, the Company was not in compliance with certain financial covenants (minimum consolidated EBITDA and fixed charge coverage ratio) as set forth in the credit agreement. On November 7, 2012, the Company entered into an amendment to the credit agreement to (i) permanently reduce the minimum consolidated EBITDA requirement through the term of the facility; (ii) reduce the fixed charge coverage ratio requirement for each of the quarters ended September 30, 2012, December 31, 2012 and March 31, 2013; and (iii) allow for the sale of automobile receivables of the company, subject to approval of terms by the lenders, provided proceeds are used to reduce the outstanding balance of the term loan. As of March 31, 2013, the Company was not in compliance with the minimum EBITDA covenant. On May 15, 2013, the Company entered into a second amendment to the credit agreement to reduce the minimum consolidated EBITDA requirement to $20 million for the first, second and third quarters of 2013, and then to $23 million for the fourth quarter of 2013 and thereafter.

Borrowings under the term loan and the facility are available based on two types of loans, Base Rate loans or LIBOR Rate loans. Base Rate term loans bear interest at a rate of 2.25% plus the higher of the Prime Rate, the Federal Funds Rate plus 0.50% or the one-month LIBOR rate in effect plus 2.00%. Base Rate revolving loans bear interest at a rate ranging from 1.25% to 2.25% depending on the Company’s leverage ratio (as defined in the agreement), plus the higher of the Prime Rate, the Federal Funds Rate plus 0.50% or the one-month LIBOR rate in effect plus 2.00%. LIBOR Rate term loans bear interest at rates based on the LIBOR rate for the applicable loan period (unless the rate is less than 1.50%, in which case the agreement established a LIBOR rate floor of 1.50%) with a maximum margin over LIBOR of 4.25%. LIBOR Rate revolving loans bear interest at rates based on the LIBOR rate for the applicable loan period with a margin over LIBOR ranging from 3.25% to 4.25% depending on the Company’s leverage ratio (as defined in the agreement). The loan period for a LIBOR Rate loan may be one month, two months, three months or six months and the loan may be renewed upon notice to the agent provided that no default has occurred. As a result, the revolving credit facility is classified as debt due within one year, although the revolving credit facility, by its terms, does not mature until September 30, 2014. The credit facility also includes a non-use fee ranging from 0.375% to 0.625%, which is based upon the Company’s leverage ratio.

In December 2012, the Company sold the majority of its automobile receivables and used the proceeds from the sale to pay down its term loan. In addition to scheduled repayments, the term loan contained mandatory principal prepayment provisions whereby the Company was required to reduce the outstanding principal amount of the term loan based on the Company’s excess cash flow (as defined in the agreement) and the Company’s leverage ratio as of the most recent completed fiscal year. To the extent that the Company’s leverage ratio was greater than one, the Company was required to pay 75% of excess cash flow. If the leverage ratio fell below one, the mandatory payment was 50% of excess cash flow. Under the previous credit agreement, the Company made a $10.7 million principal payment on the term loan in April 2012, which was required under the mandatory prepayment provisions of the credit agreement.

 

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Subordinated Debt. Under the credit agreement, the lenders required that the Company issue $3.0 million of senior subordinated notes. On September 30, 2011, the Company issued $2.5 million initial principal amount of senior subordinated notes to the Chairman of the Board of the Company. The remaining $500,000 principal amount of subordinated notes was issued to another stockholder of the Company, who is not an officer or director of the Company. The subordinated notes bear interest at the rate of 16% per annum, payable quarterly, 75% of which is payable in cash and 25% of which is payable-in-kind (PIK) through the issuance of additional senior subordinated PIK notes. The subordinated notes mature on September 30, 2015, are subject to prepayment at the option of the Company, without penalty or premium, on or after September 30, 2014, and are subject to mandatory prepayment, without premium, upon a change of control. The subordinated notes contain events of default tied to the Company’s total debt to total capitalization ratio and total debt to EBITDA ratio. The subordinated notes further provide that upon occurrence of an event of default on the subordinated notes, the Company may not declare or pay any cash dividend or distribution of cash or other property (other than equity securities of the Company) on its capital stock. As of December 31, 2012 and March 31, 2013, the balance of the subordinated notes was approximately $3.2 million.

Note 13 – Derivative Instruments

Derivative instruments are accounted for at fair value. The accounting for changes in the fair value of a derivative depends on the intended use and designation of the derivative instrument. For a derivative instrument designated as a fair value hedge, the gain or loss on the derivative is recognized in earnings in the period of change in fair value together with the offsetting gain or loss on the hedged item. For a derivative instrument designated as a cash flow hedge, the effective portion of the derivative’s gain or loss is initially reported as a component of Other Comprehensive Income (OCI) and is subsequently recognized in earnings when the hedged exposure affects earnings. The ineffective portion of the gain or loss is recognized in earnings. Gains or losses from changes in fair values of derivatives that are not designated as hedges for accounting purposes are recognized currently in earnings.

Prior to amending and restating its credit agreement on September 30, 2011, the Company was exposed to certain risks relating to adverse changes in interest rates on its long-term debt and managed that risk with the use of a derivative. The Company did not enter into the derivative instrument for trading or speculative purposes.

Cash Flow Hedge. The Company entered into an interest rate swap agreement during first quarter 2008 for $49 million of its outstanding debt as a cash flow hedge to interest rate fluctuations under its prior credit facility. The swap agreement was designated as a cash flow hedge, and effectively changed the floating rate interest obligation associated with the $50 million term loan into a fixed rate. Because the term debt associated with the swap was refinanced on September 30, 2011, the hedge no longer met the criteria for accounting of a cash flow hedge. On October 3, 2011, the Company terminated the swap agreement. In connection with the termination of the swap agreement, the Company paid a net cash settlement of approximately $343,000. The Company’s net loss on this transaction was deferred in accumulated other comprehensive income and is amortized into earnings as an increase to interest expense over the original term of the hedged transaction, which was scheduled to terminate in December 2012. For the three months ended March 31, 2012, the Company has recorded interest expense totaling approximately $69,000 related to the termination of the swap. As of December 31, 2012, the net cash settlement of $343,000 was fully amortized into earnings.

 

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The following table summarizes the pre-tax gains (losses) recognized in Other Comprehensive Income related to the interest rate swap agreement for the three months ended March 31, 2012 and 2013 (in thousands) .

 

Derivatives Designated as

Hedging Instruments under ASC

Topic 815

   Gain Recognized in OCI  
     Three Months Ended
March 31,
 
     2012      2013  

Interest rate swap:

     

Gain recognized in other comprehensive income

   $ —         $ —     

Amount reclassified from accumulated other comprehensive loss to interest expense

     69      
  

 

 

    

 

 

 

Total

   $ 69       $ —     
  

 

 

    

 

 

 

Note 14 – Income taxes

Effective Tax Rate . The Company’s effective tax rate was 41.0% for the three months ended March 31, 2013 compared to 38.3% for the three months ended March 31, 2012.

Uncertain Tax Positions. The Company had unrecognized tax benefits of approximately $123,000 and $141,000 as of December 31, 2012 and March 31, 2013, respectively.

The Company records accruals for interest and penalties related to unrecognized tax benefits in interest expense and operating expense, respectively. Interest and penalties and associated accruals were not material as of March 31, 2013.

The Company does not anticipate any material changes in the amount of unrecognized tax benefits in the next twelve months.

The Company is subject to income taxes in the U.S. federal jurisdiction and various state and foreign jurisdictions. Tax regulations within each jurisdiction are subject to the interpretation of the related tax laws and regulations and require significant judgment to apply. In the ordinary course of business, transactions occur for which the ultimate tax outcome is uncertain. In addition, respective tax authorities periodically audit the Company’s income tax returns. These audits examine the Company’s significant tax filing positions, including the timing and amounts of deductions and the allocation of income among tax jurisdictions. The following table outlines the tax years that generally remain subject to examination as of March 31, 2013:

 

     Federal      State and
Foreign
 

Statute remains open

     2009-2012         2008-2012   

Tax years currently under examination

     N/A         N/A   

Note 15 – Credit Services Organization

For the Company’s locations in Texas, the Company began operating as a CSO, through one of its subsidiaries, in September 2005. As a CSO, the Company acts as a credit services organization on behalf of consumers in accordance with Texas laws. The Company charges the consumer a fee for arranging for an unrelated third-party to make a loan to the consumer and for providing related services to the consumer, including a guarantee of the consumer’s obligation to the third-party lender. The Company also services the loan for the lender. The CSO fee is recognized ratably over the term of the loan. The Company is not involved in the loan approval process or in determining the loan approval procedures or criteria. As a result, loans made by the lender are not included in the Company’s loans receivable balance and are not reflected in the Consolidated Balance Sheets. As noted above, however, the Company absorbs all risk of loss through its guarantee of the consumer’s

 

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loan from the lender. As of December 31, 2012 and March 31, 2013, the consumers had total loans outstanding with the lender of approximately $2.6 million and $1.6 million, respectively. Because of the economic exposure for potential losses related to the guarantee of these loans, the Company records a payable at fair value to reflect the anticipated losses related to uncollected loans. As of December 31, 2012 and March 31, 2013, the balance of the liability for estimated losses reported in accrued liabilities was approximately $100,000.

The following tables summarize the activity in the CSO liability (in thousands) :

 

     Three Months Ended  
     March 31,  
     2012     2013  

Allowance for loan losses

    

Balance, beginning of period

   $ 90      $ 100   

Charge-offs

     (747     (766

Recoveries

     263        224   

Provision for losses

     434        542   
  

 

 

   

 

 

 

Balance, end of period

   $ 40      $ 100   
  

 

 

   

 

 

 

Note 16 – Stockholders Equity

Stock Repurchases. The board of directors has authorized the Company to repurchase up to $60 million of its common stock in the open market and through private purchases. The acquired shares may be used for corporate purposes, including shares issued to employees in stock-based compensation programs. As of March 31, 2013, the Company had repurchased 5.8 million shares at a total cost of approximately $56.0 million, which leaves approximately $4.0 million that may yet be purchased under the current program, which expires on June 30, 2013.

Dividends. On February 5, 2013, the Company’s board of directors declared a regular quarterly dividend of $0.05 per common share per common share. The dividend was paid on March 14, 2013 to stockholders of record as of February 28, 2013. The amount of the dividend paid was approximately $887,000.

Note 17 – Stock-Based Compensation and Other Long-Term Incentive Compensation

The following table summarizes the stock-based compensation expense reported in net income ( in thousands) :

 

     Three Months Ended  
     March 31,  
     2012      2013  

Employee stock-based compensation:

  

Stock options

   $ 63       $ 17   

Restricted stock awards

     368         279   
  

 

 

    

 

 

 
     431         296   

Non-employee director stock-based compensation:

     

Restricted stock awards

     181         188   
  

 

 

    

 

 

 

Total

   $ 612       $ 484   
  

 

 

    

 

 

 

Stock Option Grants. The Company did not grant stock options during the three months ended March 31, 2013. As of March 31, 2013, the Company had 2.6 million stock options outstanding and exercisable with a weighted average exercise price of $9.86.

Restricted Stock. During first quarter 2013, the Company granted 55,020 shares of restricted stock to non-employee directors under the 2004 Equity Incentive Plan pursuant to restricted stock agreements. The shares granted to the non-employee directors vested immediately upon grant and are subject to an agreed-upon six-month holding period. The Company estimated that the fair market value of these restricted stock grants was approximately $188,000, which the Company recognized as stock-based compensation expense in the first quarter 2013.

 

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A summary of all restricted stock activity under the equity compensation plans for the three months ended March 31, 2013 is as follows:

 

     Restricted Stock  
     Number of
Shares
    Weighted
Average Grant
Date Fair
Value
 

Non-vested balance, January 1, 2013

     603,991      $ 4.55   

Granted

     55,020        3.41   

Vested

     (339,027     4.43   

Forfeited

     (262     4.39   
  

 

 

   

 

 

 

Non-vested balance, March 31, 2013

     319,722      $ 4.55   
  

 

 

   

 

 

 

As of March 31, 2013, there was $1.3 million of total unrecognized compensation costs related to the nonvested restricted stock grants. The Company estimates that these costs will be amortized over a weighted average period of 1.5 years.

Other Long-Term Incentive Compensation. In 2012, the Company adopted a new Long-Term Incentive Plan, which covers all executive officers, other than the Chairman of the Board and the Vice Chairman of the Board. The annual long-term incentive awards (LTI Awards) are made at targeted dollar levels and consist of Performance Units comprising 75% of the target value and cash-based Restricted Stock Units (RSUs) comprising 25% of the target value. The ultimate value of the Performance Units and RSUs can only be settled in cash.

The Company granted Performance Units to various officers under the new Long-Term Incentive Plan during first quarter 2012 and first quarter 2013. The value of the Performance Units is based upon a performance measure established by our compensation committee. The performance measure for the 2012 grant is the annual average return on assets for a three-year performance period (e.g., 2012 – 2014) at a targeted percentage return. The performance measure for 2013 is the annual average return on assets for a three-year performance period (e.g., 2013 – 2015 at a targeted percentage return). Performance Units will be paid in cash at the end of the performance period subject to continued employment by the covered officer throughout the performance period and vest upon the occurrence of certain change in control events. As of December 31, 2012 and March 31, 2013, the balance of the non-current liability for the Performance Units was approximately $242,000 and $344,000, respectively. Compensation expense is recognized over the performance period and is estimated based on the probability of achieving performance goals outlined in the plan. For the three months ended March 31, 2012 and 2013, the Company recognized compensation expense of $83,000 and $102,000, respectively related to the Performance Units. As of March 31, 2013, the total unrecognized compensation costs related to the Performance Units was approximately $882,000. The Company expects that these costs will be amortized to compensation expense over a weighted average period of 2.2 years.

In first quarter 2012 and first quarter 2013, the Company granted cash-based RSU’s to various officers under the new Long-Term Incentive Plan totaling 92,452 and 50,877, respectively. The RSUs vest at the end of the performance period subject to continued employment by the covered officer throughout the performance period (i.e., 3-year cliff vesting as of close of business on December 31 of the third year of the performance period) and vest upon the occurrence of certain change in control events. The payout of the RSUs will be made in cash at the end of the performance period based on number of RSUs times the average weighted trailing 3-month stock price of the Company as of December 31 of the third year of the performance period. As of December 31, 2012 and March 31, 2013, the balance of the non-current liability for RSUs was approximately $101,000 and $138,000, respectively. For the three months ended March 31, 2012 and 2013, the Company recognized $34,000 and $39,000, respectively in compensation expense related to the RSUs. As of March 31, 2013, the total unrecognized compensation costs related to the RSUs was $325,000. The Company expects that these costs will be amortized to compensation expense over a weighted average period of 2.2 years.

 

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Note 18 – Commitments and Contingencies

Litigation . The Company is subject to various asserted and unasserted claims during the course of business. Due to the uncertainty surrounding the litigation process, except for those matters for which an accrual is described below, the Company is unable to reasonably estimate the range of loss, if any, in connection with the asserted and unasserted legal actions against it. Although the outcome of many of these matters is currently not determinable, the Company believes that it has meritorious defenses and that the ultimate cost to resolve these matters will not have a material adverse effect on the Company’s consolidated financial statements. In addition to the legal proceedings discussed below, the Company is subject to various legal proceedings arising from normal business operations.

The Company assesses the materiality of litigation by reviewing a range of qualitative and quantitative factors. These factors include the size of the potential claims, the merits of the Company’s defenses and the likelihood of plaintiffs’ success on the merits, the regulatory environment that could impact such claims and the potential impact of the litigation on its business. The Company evaluates the likelihood of an unfavorable outcome of the legal or regulatory proceedings to which it is a party in accordance with accounting guidance. This assessment is subjective based on the status of the legal proceedings and is based on consultation with in-house and external legal counsel. The actual outcomes of these proceedings may differ from the Company’s assessments.

North Carolina. On February 8, 2005, the Company, two of its subsidiaries, including its subsidiary doing business in North Carolina, and Mr. Don Early, the Company’s Chairman of the Board, were sued in Superior Court of New Hanover County, North Carolina in a putative class action lawsuit filed by James B. Torrence, Sr. and Ben Hubert Cline, who were customers of a Delaware state-chartered bank for whom the Company provided certain services in connection with the bank’s origination of payday loans in North Carolina, prior to the closing of the Company’s North Carolina branches in fourth quarter 2005. The lawsuit alleges that the Company violated various North Carolina laws, including the North Carolina Consumer Finance Act, the North Carolina Check Cashers Act, the North Carolina Loan Brokers Act, the state unfair trade practices statute and the state usury statute, in connection with payday loans made by the bank to the two plaintiffs through the Company’s retail locations in North Carolina. The lawsuit alleges that the Company made the payday loans to the plaintiffs in violation of various state statutes, and that if the Company is not viewed as the “actual lenders or makers” of the payday loans, its services to the bank that made the loans violated various North Carolina statutes. Plaintiffs are seeking certification as a class, unspecified monetary damages, and treble damages and attorney fees under specified North Carolina statutes. Plaintiffs have not sued the bank in this matter and have specifically stated in the complaint that plaintiffs do not challenge the right of out-of-state banks to enter into loans with North Carolina residents at such rates as the bank’s home state may permit, all as authorized by North Carolina and federal law.

In July 2011, the parties completed a weeklong hearing on the Company’s motion to enforce its class action waiver provision and its arbitration provision. In January 2012, the trial court denied the Company’s motion to enforce its class action and arbitration provisions. The Company has appealed that ruling to the North Carolina Court of Appeals. It is expected that the court will issue a decision by June 2013.

There were three similar purported class action lawsuits filed in North Carolina against three other companies unrelated to the Company. The plaintiffs in those three cases were represented by the same law firms as the plaintiffs in the case filed against the Company. Settlements in each of the three companion cases were reached by the end of 2010; however the settlements do not provide reasonable guidance on settlements in the Company’s case.

Canada. On September 30, 2011, the Company acquired all the outstanding shares of Direct Credit, a British Columbia company engaged in short-term, consumer Internet lending in certain Canadian provinces. On October 18, 2011, Matthew Lee, an alleged Alberta, Canada resident sued Direct Credit, all of its subsidiaries and three former directors of those subsidiaries in the Supreme Court of British Columbia in a purported class action. The plaintiff alleges that Direct Credit and its subsidiaries violated Canada’s criminal usury laws by charging interest on its loans at rates higher than 60%. The plaintiff purports to represent all Canadian borrowers of the subsidiary who resided outside of British Columbia.

 

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Plaintiff seeks (i) class certification for the class described above, (ii) a declaration that loan fees collected in excess of the 60% limit in the cited usury statute are held by the defendants in constructive trust for the benefit of the class members, (iii) an accounting and restitution to plaintiff and class members of all loan fees received by the defendants, (iv) a declaration that the collection of the loan fees in excess of 60% per annum constitutes an unconscionable trade act or practice under the Canadian Business Practices Consumer Protection Act, (v) an order to restore to the class members the loan fees collected by defendants in excess of 60% per annum, and (vi) interest thereon. Direct Credit has not yet answered the civil claim of the plaintiff, but intends to defend itself, its subsidiaries and its former directors vigorously.

California. On August 13, 2012, the Company was sued in the United States District Court for the South District of California in a putative class action lawsuit filed by Paul Stemple. Mr. Stemple alleges that the Company used an automatic telephone dialing system with an “artificial or prerecorded voice” in violation of the Telephone Consumer Protection Act, 47 U.S.C. 227, et seq. The complaint does not identify any other members of the proposed class, nor how many members may be in the proposed class. This matter is in the early stages of litigation. The Company has filed an answer denying all claims.

Other Matters. The Company is also currently involved in ordinary, routine litigation and administrative proceedings incidental to its business, including customer bankruptcies and employment-related matters from time to time. The Company believes the likely outcome of any other pending cases and proceedings will not be material to its business or its financial condition.

Note 19 – Certain Concentrations of Risk

The Company is subject to regulation by federal and state governments in the United States that affect the products and services provided by the Company, particularly payday loans. The Company currently operates in 23 states throughout the United States and is engaged in consumer Internet lending in certain Canadian provinces. The level and type of regulation of payday loans varies greatly from state to state, ranging from states with no regulations or legislation to other states with very strict guidelines and requirements. The Company is also subject to foreign regulation in Canada where certain provinces have proposed substantive regulation of the payday loan industry.

Company short-term lending branches located in the states of Missouri, California and Kansas represented approximately 22%, 16%, 5%, respectively, of total revenues for the three months ended March 31, 2013. Company short-term lending branches located in the states of Missouri, California, Kansas, Illinois and New Mexico represented approximately 33%, 15%, 7%, 5% and 5%, respectively, of total gross profit for the three months ended March 31, 2013. To the extent that laws and regulations are passed that affect the Company’s ability to offer loans or the manner in which the Company offers its loans in any one of those states, the Company’s financial position, results of operations and cash flows could be adversely affected. In recent years, the Company has experienced several negative effects resulting from law changes, for example:

 

   

The Arizona payday loan statutory authority expired by its terms on June 30, 2010, and the expiration of this law had a significant adverse effect on the revenues and profitability of the Company’s Arizona branches. For the year ended December 31, 2011, revenues and gross profit from the Arizona branches declined by $1.5 million and $1.4 million respectively, from the same period in the prior year. Prior to the expiration of the Arizona payday loan law, branches in Arizona accounted for more than 5% of the Company’s revenues and gross profits.

 

   

In March 2011, a new payday law became effective in Illinois that imposes customer usage restrictions that has negatively affected revenues and profitability. This type of customer restriction, when passed in other states such as Washington, South Carolina and Kentucky, has resulted in a 30% to 60% decline in annual revenues and a more significant decline in gross profit, depending on the types of alternative products that competitors may offer within the state. The Illinois law provides for an overlap of the previous lending approach with loans issued under the new law for a period of one year, which extended the time period over which the negative effects of the new law occurred. During 2011, revenues from branches in Illinois declined by $2.4 million and gross profit declined by $2.2 million. In 2012, revenues and gross profit from Illinois declined by $2.0 million and $1.8 million, respectively. Prior to the change in the Illinois payday loan law, branches in Illinois accounted for more than 5% of the Company’s revenues and gross profits.

 

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There was an effort in Missouri to place a voter initiative on the statewide ballot in November 2012, which was intended to preclude any lending in the state with an annual rate over 36%. The supporters of the voter initiative did not submit a sufficient number of valid signatures to place the initiative on the ballot in November 2012. However, a similar initiative was submitted to the Missouri Secretary of State in December 2012 for inclusion on the November 2014 ballot subject to the proponents submitting the required number of valid signatures in support of the initiative.

Note 20 – Subsequent Events

Dividends. On April 25, 2013, the Company’s board of directors declared a quarterly dividend of $0.05 per common share. The dividend is payable on June 4, 2013 to stockholders of record as of May 21, 2013. The Company estimates that the total amount of the dividend will be approximately $900,000.

 

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

FORWARD-LOOKING STATEMENTS

The discussion below includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 regarding, among other things, our plans, strategies and prospects, both business and financial. All statements other than statements of current or historical fact contained in this discussion are forward-looking statements. The words “believe,” “expect,” “anticipate,” “should,” “would,” “could,” “plan,” “will,” “may,” “intend,” “estimate,” “potential,” “objective”, “continue” or similar expressions or the negative of these terms are intended to identify forward-looking statements.

These forward-looking statements are based on our current expectations and are subject to a number of risks and uncertainties, which could cause actual results to differ materially from those forward-looking statements. These risks include (1) changes in laws or regulations or governmental interpretations of existing laws and regulations governing consumer protection or payday lending practices, including particularly changes in Washington, South Carolina, Virginia, Illinois and Arizona, (2) uncertainties relating to the interpretation, application and promulgation of regulations under the Dodd-Frank Wall Street Reform and Consumer Protection Act, including the impact of future regulations proposed or adopted by the Bureau of Consumer Financial Protection (CFPB), which was created by that Act, (3) uncertainties related to the examination process by the CFPB and the potential for indirect rulemaking through the examination process, (4) ballot referendum initiatives by industry opponents to cap the rates and fees that can be charged to customers, (5) litigation or regulatory action directed towards us or the payday loan industry, (6) volatility in our earnings, primarily as a result of fluctuations in loan loss experience and the rate of growth in or closure of branches, (7) risks associated with the leverage of the Company, (8) negative media reports and public perception of the payday loan industry and the impact on federal and state legislatures and federal and state regulators, (9) changes in our key management personnel, (10) integration risks and costs associated with acquisitions, including our recent Canadian acquisition, and (11) the other risks detailed under Item 1A. “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2012 filed with the Securities and Exchange Commission .

In light of these risks, uncertainties and assumptions, the forward-looking statements in this report may not occur, and actual results could differ materially from those anticipated or implied in the forward-looking statements. When investors consider these forward-looking statements, they should keep in mind the risk factors and other cautionary statements in this discussion.

Our forward-looking statements speak only as of the date they are made. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

The discussion in this item is intended to clarify and focus on our results of operations, certain changes in financial position, liquidity, capital structure and business developments for the periods covered by the consolidated financial statements included under Item 1 of this Form 10-Q. This discussion should be read in conjunction with these consolidated financial statements, the audited financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2012, and the related notes thereto and is qualified by reference thereto.

EXECUTIVE SUMMARY

We operate primarily through our wholly-owned subsidiaries, QC Financial Services, Inc., QC Auto Services, Inc., QC Loan Services, Inc., QC E-Services, Inc., QC Canada Holdings Inc. and QC Capital, Inc. QC Financial Services, Inc. is the 100% owner of QC Financial Services of California, Inc., Financial Services of North Carolina, Inc., QC Financial Services of Texas, Inc., Express Check Advance of South Carolina, LLC, QC Advance, Inc., Cash Title Loans, Inc. and QC Properties, LLC. QC Canada Holdings Inc. is the 100% owner of Direct Credit Holdings Inc. and its wholly owned subsidiaries (collectively, Direct Credit).

 

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We derive our revenues primarily by providing short-term consumer loans, known as payday loans, which represented approximately 65.8% of our total revenues for the three months ended March 31, 2013. We earn fees for various other financial services, such as installment loans, credit services, check cashing services, title loans, open-end credit, debit cards, money transfers and money orders. We operated 437 branches in 23 states at March 31, 2013. In all states in which we offer payday loans, we fund our payday loans directly to the customer and receive a fee. Fees charged to customers vary from state to state, generally ranging from $15 to $20 per $100 borrowed, and in most cases, are limited by state law.

We began offering branch-based installment loans to customers in our Illinois branches during second quarter 2006 and expanded that product offering to customers in additional states during 2009 and 2010. In 2012, we introduced new installment loan products (signature loans and auto equity loans) to meet high customer demand for longer-term loan options. These new products are higher-dollar and longer-term installment loans that are centrally underwritten and distributed through our existing branch network. As of March 31, 2013, we offered the installment loan products to our customers in Arizona, California, Colorado, Idaho, Illinois, Missouri, New Mexico, South Carolina, Utah and Wisconsin. The installment loans are payable in monthly installments (principal plus accrued interest) with terms typically ranging from four months to 48 months, and all loans are pre-payable at any time without penalty. The fee for the installment loan varies based on the amount borrowed and the term of the loan. Generally, the amount that we advance under an installment loan ranges from $400 to $3,000. The average principal amount across all installment loan products originated during the three months ended March 31, 2013 was approximately $643.

In Texas, through one of our subsidiaries, we operate as a credit service organization (CSO) on behalf of consumers in accordance with Texas laws. We charge the consumer a CSO fee for arranging for an unrelated third-party to make a loan to the consumer and for providing related services to the consumer, including a guarantee of the consumer’s obligation to the third-party lender.

In September 2007, we entered into the buy here, pay here segment of the used automotive market in connection with ongoing efforts to evaluate alternative products that serve our customer base. In January 2009, we purchased two buy here, pay here locations in Missouri for approximately $4.2 million. In May 2009, we opened a service center to provide reconditioning services on our inventory of vehicles and repair services for our customers. As of March 31, 2013, we operated five buy here, pay here lots, which are located in Missouri and Kansas. These locations sell used vehicles and earn finance charges from the related vehicle financing contracts. The average principal amount for buy here, pay here loans originated during the three months ended March 31, 2013 was approximately $10,051 and the average term of the loan was 33 months.

On September 30, 2011, QC Canada Holdings Inc, our wholly-owned subsidiary, acquired 100% of the outstanding stock of Direct Credit Holdings Inc. (Direct Credit), a British Columbia company engaged in short-term, consumer Internet lending in certain Canadian provinces. Direct Credit was founded in 1999 and has developed and grown a proprietary Internet-based platform in Canada. The acquisition of Direct Credit is part of the implementation of our strategy to diversify by increasing our product offerings and distribution, as well as expanding our presence into international markets.

We have elected to organize and report on our business units as three operating segments (Financial Services, Automotive and E-Lending). The Financial Services segment includes branches that offer payday loans, installment loans, credit services, check cashing services, title loans, open-end credit, debit cards, money transfers and money orders. The Automotive segment consists of our buy here, pay here operations. The E-Lending segment includes the Internet lending operations in Canada. We evaluate the performance of our segments based on, among other things, gross profit, income from continuing operations before income taxes and return on invested capital.

Our expenses primarily relate to the operations of our branch network and automotive locations. The most significant expenses include salaries and benefits for our branch employees, provisions for losses, cost of sales and occupancy expense for our leased real estate. Regional and corporate expenses, which include compensation of employees, professional fees and equity award charges, are our other primary costs.

 

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We also evaluate our Financial Services branches, automotive locations, and our Direct Credit operations based on revenue growth and loss ratio (which is losses as a percentage of revenues). With respect to our branch network, we also consider the length of time the branch has been open and its geographic location. We monitor newer branches for their progress to profitability and rate of loan growth.

With respect to our cost structure, salaries and benefits are one of our largest costs and are generally driven by changes in number of branches and loan volumes. Our provision for losses is also a significant expense. If a customer’s check is returned by the bank as uncollected, we make an immediate charge-off to the provision for losses for the amount of the customer’s loan, which includes accrued fees and interest. Any recoveries on amounts previously charged off are recorded as a reduction to the provision for losses in the period recovered.

We have experienced seasonality in our Financial Services segment, with the first and fourth quarters typically being our strongest periods as a result of broader economic factors, such as holiday spending habits at the end of each year and income tax refunds during the first quarter. Our Automotive locations experience seasonality as automobile sales peak during the first quarter of each year, primarily as a result of the receipt by customers of their income tax refunds, which are used as down payments for a vehicle. Automobile sales in the final three quarters are generally lower than the first quarter. In addition, vehicle acquisition costs tend to increase in the second half of the year as companies build inventories for the expected first quarter volumes.

In response to changes in the overall market, including particularly changes to laws under which we operate, we have closed a significant number of branches over the past five years. The following table sets forth our de novo branch openings, branch acquisitions and branch closings since January 1, 2008.

 

     2008     2009     2010     2011     2012     March 31,
2013
 

Beginning branch locations

     596        585        556        523        482        466   

De novo branches opened during period

     12        3        1        2        8        5   

Acquired branches during period

     1             

Branches closed/sold during period (a)

     (24     (32     (34     (43     (24     (34
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Ending branch locations

     585        556        523        482        466        437   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(a) In December 2012, we announced that we would close 38 branches during the first half of 2013. The branches closed during first quarter 2013 include 33 of these branches and the remaining five are expected to close during second quarter 2013. These 38 branches were included as part of discontinued operations beginning in 2012.

In recent years, we have focused on growing revenue by introducing new products that serve our existing loyal customer base and increasing profitability by streamlining operations. As part of our efforts to introduce new products and diversify our revenue stream, we are currently in the process of accelerating the growth of our longer-term, centrally underwritten installment loan product to our existing branch network. We continually evaluate opportunities for product and geographic expansion and for new branch development to complement existing branches within a given state or market. Additionally, we utilize a disciplined acquisition strategy for both the payday and the buy here, pay here businesses.

We are currently in the process of restructuring our Automotive segment. Historically, we have carried all of our automobile loans receivable on our balance sheet; however, in December 2012, we sold roughly 90% of our automobile loans receivable to a third party. Additionally, while the Automotive segment has been funded from our operations, we are evaluating a forward flow arrangement whereby sales of automobiles are funded directly by a third-party lender. We believe these changes will enhance profitability as a result of improved net credit expense, in addition to enabling us to reduce the capital requirements of the business going forward.

We believe the acquisition of Direct Credit broadens our product platform and distribution, as well as expands our presence by entering into international markets. Although the Canadian market is much smaller than the U.S. market, there is still significant room for organic growth, and Direct Credit is a scalable platform with a competitive method for funding loans. In addition, Direct Credit’s online technology can be used as a platform for

 

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future growth into other markets, and we are currently leveraging Direct Credit’s online business model to develop an Internet-based lending platform for customers in the United States. A viable U.S. Internet presence will help us further diversify our revenue base and offer our customers another financing alternative.

The payday loan industry began its rapid growth in 1996, when there were an estimated 2,000 payday loan branches in the United States. According to Community Financial Services Association, industry analysts estimate that the industry has approximately 18,300 payday loan branches in the United States and approximately 1,400 payday loan and check cashing retail locations in Canada. During 2012, the branches in the United States extended approximately $30 billion in short-term credit to millions of middle-class households that experienced cash-flow shortfalls between paydays. As the branch count grew over the last decade, a greater number of Internet-based payday loan providers emerged. Industry analysts estimated that Internet-based payday loan providers extended approximately $18.6 billion to their customers during 2012. In the last few years, the rate of growth for these Internet providers has exceeded that of the branch-based lenders. We believe this trend will continue into the foreseeable future as consumers become more comfortable transacting electronically.

We believe our industry is highly fragmented, with the larger companies operating approximately 50% of the total industry branches. After a number of years of growth, the industry has contracted slightly in the past few years, primarily due to changes in laws that govern the payday product. Absent changes in regulations and laws, we do not expect significant fluctuations in the industry’s number of branches in the foreseeable future.

The payday loan industry has followed, and continues to be significantly affected by, payday lending legislation and regulation in the various states and on a national level. We actively monitor and evaluate legislative and regulatory initiatives in each of the states and nationally, and are closely involved with the efforts of the Community Financial Services Association. To the extent that states enact legislation or regulations that negatively impacts payday lending, whether through preclusion, fee reduction or loan caps, our business has been adversely affected in the past and could be further adversely affected in the future. Over the past few years, legislatures in certain states (and voter initiatives in a few states) have enacted interest rate caps from 28% to 36% per annum on payday lending. A 36% per annum interest rate translates to approximately $1.38 per $100 loaned, which effectively precludes us from offering payday loans in those states unless other transaction fees may be charged to the customer.

In the last several years, changes in laws governing payday loans have negatively affected our revenues and gross profit.

 

   

During 2009, payday loan-related legislation that severely restricts customer access to payday loans was passed in South Carolina, Washington, Virginia and Kentucky. These law changes adversely affected our revenues and operating income during 2010. During 2010, the results from the states in which we have experienced law changes were more negative than we expected, with revenue declines and loss rates exceeding our forecasts. For the year ended December 31, 2010, revenues and gross profit from South Carolina, Washington, Virginia and Kentucky declined by $14.1 million and $9.0 million, respectively, compared to the prior year. During 2011 and 2012, as a group, these states have generated modest profits and will not return to the level of profitability experienced prior to the customer restrictions, indicative of the challenges inherent with a transition to a new law and new products.

 

   

In Arizona, the existing payday lending law expired on June 30, 2010. While we are currently offering installment loans to our Arizona customers, our customers have not embraced this product as they did the payday loan product. For the year ended December 31, 2011, revenues and gross profit from our Arizona branches declined by $1.5 million and $1.4 million, respectively, from the prior year. Results in 2012 were slightly ahead of 2011, but we do not expect profitability to return to levels experienced prior to the expiration of the payday law.

 

   

In March 2011, a new payday law became effective in Illinois that imposes customer usage restrictions that has negatively affected revenues and profitability. This type of customer restriction, when passed in other states such as Washington, South Carolina and Kentucky, has resulted in a 30% to 60%

 

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decline in annual revenues and a more significant decline in gross profit, depending on the types of alternative products that competitors may offer within the state. The Illinois law provides for an overlap of the previous lending approach with loans issued under the new law for a period of one year, which extended the time period over which the negative effects of the new law occurred. During 2011, our revenues declined by $2.4 million and our gross profit declined by $2.2 million. During 2012, our revenues declined by $2.0 million and our gross profit declined by $1.8 million. We expect that revenues and gross profit in Illinois for 2013 will be similar to 2012.

There was an effort in Missouri to place a voter initiative on the statewide ballot in November 2012, which was intended to preclude any lending in the state with an annual rate over 36%. The supporters of the voter initiative did not submit a sufficient number of valid signatures to place the initiative on the ballot in November 2012. However, a similar initiative was submitted to the Missouri Secretary of State in December 2012 for inclusion on the November 2014 ballot subject to the proponents submitting the required number of valid signatures in support of the initiative. If this initiative is placed on the ballot in 2014 and the measure passes, we would be unable to operate our payday loan branches in Missouri and be forced to close those locations in the state.

Three Months Ended March 31, 2013 Compared with the Three Months Ended March 31, 2012

The following table sets forth our results of operations for the three months ended March 31, 2013 compared to the three months ended March 31, 2012:

 

     March 31,      March 31,  
     2012     2013      2012     2013  
     (in thousands)      (percentage of revenues)  

Revenues

         

Payday loan fees

   $ 29,319      $ 27,745         66.3     65.8

Automotive sales, interest and fees

     6,407        3,628         14.5     8.6

Installment interest and fees

     4,238        6,887         9.6     16.3

Other

     4,270        3,935         9.6     9.3
  

 

 

   

 

 

    

 

 

   

 

 

 

Total revenues

     44,234        42,195         100.0     100.0
  

 

 

   

 

 

    

 

 

   

 

 

 

Operating expenses

         

Salaries and benefits

     9,458        9,429         21.4     22.3

Provision for losses

     5,597        8,023         12.7     19.0

Occupancy

     4,728        4,795         10.7     11.4

Cost of sales—automotive

     3,178        2,180         7.2     5.2

Depreciation and amortization

     567        563         1.3     1.3

Other

     3,243        3,252         7.2     7.7
  

 

 

   

 

 

    

 

 

   

 

 

 

Total operating expenses

     26,771        28,242         60.5     66.9
  

 

 

   

 

 

    

 

 

   

 

 

 

Gross profit

     17,463        13,953         39.5     33.1

Regional expenses

     3,083        3,102         7.0     7.4

Corporate expenses

     5,615        5,812         12.7     13.8

Depreciation and amortization

     541        453         1.2     1.1

Interest expense

     1,020        456         2.3     1.1

Other expense (income), net

     (951     712         (2.1 )%      1.6
  

 

 

   

 

 

    

 

 

   

 

 

 

Income from continuing operations before income taxes

     8,155        3,418         18.4     8.1

Provision for income taxes

     3,123        1,400         7.0     3.3
  

 

 

   

 

 

    

 

 

   

 

 

 

Income from continuing operations

     5,032        2,018         11.4     4.8

Loss from discontinued operations, net of income tax

     103        5         0.2     0.0
  

 

 

   

 

 

    

 

 

   

 

 

 

Net income

   $ 4,929      $ 2,013         11.2     4.8
  

 

 

   

 

 

    

 

 

   

 

 

 

 

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The following table sets forth selected financial and statistical information for the three months ended March 31, 2012 and 2013:

 

     Three Months Ended
March 31,
 
     2012     2013  

Financial Services Branch Information:

    

Number of branches, beginning of period

     482        466   

De novo branches opened

     2        5   

Branches closed

     (1     (34
  

 

 

   

 

 

 

Number of branches, end of period

     483        437   
  

 

 

   

 

 

 

Average number of branches open during period (excluding branches reported as discontinued operations)

     424        431   
  

 

 

   

 

 

 

Average revenue per branch (in thousands)

   $ 84      $ 85   

Other Information:

    

Payday Loans:

    

Payday loan volume (in thousands)

   $ 194,022      $ 181,198   

Average loan (principal plus fee)

     380.34        384.49   

Average fees per loan

     57.94        59.41   

Average fee rate per $100

     17.97        18.27   

Installment Loans:

    

Installment loan volume (in thousands)

   $ 6,901      $ 9,357   

Average loan (principal)

     567.22        642.83   

Average term (days)

     185        222   

Automotive Loans:

    

Automotive loan volume (in thousands)

   $ 5,042      $ 2,955   

Average loan (principal)

     9,984        10,051   

Average term (months)

     33        33   

Locations, end of period

     5        5   

Income from Continuing Operations. For the three months ended March 31, 2013, income from continuing operations was $2.0 million compared to $5.0 million for the same period in 2012. A discussion of the various components of net income follows.

 

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Revenues. The following table summarizes our revenues for three months ended March 31, 2012 and 2013 and sets forth the percentage of total revenue for payday loans and the other services we provide.

 

     Three Months Ended
March 31,
     Three Months Ended
March 31,
 
     2012      2013      2012     2013  
     (in thousands)      (percentage of total revenues)  

Revenues

     

Payday loan fees

   $ 29,319       $ 27,745         66.3     65.8

Automotive sales, interest and fees

     6,407         3,628         14.5     8.6

Installment loan fees

     4,238         6,887         9.6     16.3

Credit service fees

     1,808         1,659         4.1     3.9

Check cashing fees

     983         823         2.2     2.0

Title loan fees

     672         358         1.5     0.8

Open-end credit fees

     136         468         0.3     1.1

Other fees

     671         627         1.5     1.5
  

 

 

    

 

 

    

 

 

   

 

 

 

Total

   $ 44,234       $ 42,195         100.0     100.0
  

 

 

    

 

 

    

 

 

   

 

 

 

Revenues totaled $42.2 million in first quarter 2013 compared to $44.2 million in first quarter 2012, a decrease of $2.0 million or 4.5%. The decline is due to reduced sales in the automotive segment from reduced customer demand, partially offset by higher fees and interest from our longer-term, higher-dollar installment products, which were introduced in early 2012.

Revenues from our payday loan product represent our largest source of revenues and were approximately 65.8% of total revenues for the three months ended March 31, 2013. With respect to payday loan volume, we originated approximately $181.2 million in loans during first quarter 2013, which was a decline of 6.6% from the $194.0 million during first quarter 2012. This decline is primarily attributable to the decline in payday loan volume from our Financial Services segment resulting from, among other things, reduced pricing in Utah, migration to other company products and competition.

The average payday loan (including fee) totaled $384.49 in first quarter 2013 versus $380.34 during first quarter 2012. Average fees received from customers per loan increased from $57.94 in first quarter 2012 to $59.41 in 2013.

Revenues from installment loan fees totaled $6.9 million in first quarter 2013 compared to $4.2 million in the prior year’s first quarter, an increase of $2.7 million or 64.3%. The increase was primarily a result of the introduction of longer-term, higher-dollar loans distributed through our branch network and evaluated, underwritten and collected centrally in our corporate home office.

Revenues from our automotive business totaled $3.6 million during first quarter 2013, a decrease of $2.8 million compared to the prior year’s first quarter. The decline in revenue during 2013 reflects reduced customer demand and lower interest and fees earned on a smaller loan portfolio balance as we sold the majority of our automobile loan receivables in December 2012. We sold 302 vehicles in first quarter 2013 compared to 516 in first quarter 2012.

Revenues from credit service fees, check cashing, title loans and other sources totaled $4.3 million and $3.9 million for the three months ended March 31, 2012 and 2013, respectively. The decline in revenues reflects the reduced demand for these products.

We anticipate our payday loan volumes and revenues in the U.S. will continue to remain soft for the majority of our branches during 2013 due to high unemployment rates, ongoing regulatory and legislative pressures and increasing competition from alternative short and intermediate term lending providers. In 2013, we plan to introduce our longer-term centrally approved installment loan products to customers in additional states, to the extent permitted by state laws and regulations. We believe there is a reasonable demand for these types of products and, as a result, expect growth in total installment revenues in 2013 over 2012. As a result of the sale of more than 90% of our automobile loans receivable in December 3012, our financing revenue for our Automotive segment will decline significantly in 2013 versus 2012.

 

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Operating Expenses. Total operating expenses increased $1.4 million, from $26.8 million during first quarter 2012 to $28.2 million in first quarter 2013. Total operating costs, exclusive of loan losses, declined from $21.2 million during first quarter 2012 to $20.2 million in first quarter 2013. The decline was primarily attributable to lower automotive cost of sales associated with reduced car sales.

The provision for losses increased from $5.6 million in first quarter 2012 to $8.0 million during first quarter 2013. Our loss ratio was 12.7% in first quarter 2012 compared to 19.0% in first quarter 2013. We believe the higher loss ratio in first quarter 2013 is partially attributable to the delay in customer income tax refunds in 2013 versus 2012. Our charge-offs as a percentage of revenue were 42.2% during first quarter 2013 compared to 34.7% during first quarter 2012. Our collections as a percentage of charge-offs were 49.9% during first quarter 2013 compared to 53.4% during first quarter 2012. In addition, we received cash of approximately $126,000 from the sale of certain payday loan receivables during first quarter 2013 that had previously been written off compared to $115,000 during first quarter 2012.

Gross Profit. The following table summarizes our gross profit and gross margin (gross profit as a percentage of revenues) of each operating segment for the three months ended March 31, 2012 and 2013.

 

     Gross Profit (Loss)     Gross Margin %  

Operating Segment

   2012      2013     2012     2013  
     (in thousands)              

Financial Services

   $ 15,536       $ 13,895        43.4     37.7

Automotive

     1,257         (312     19.6     (8.6 )% 

E-Lending

     670         370        33.2     21.5
  

 

 

    

 

 

   

 

 

   

 

 

 

Total

   $ 17,463       $ 13,953        39.5     33.1
  

 

 

    

 

 

   

 

 

   

 

 

 

Gross profit declined by $3.5 million, or 20.0%, from $17.5 million in first quarter 2012 to $14.0 million in first quarter 2013. The decrease in gross profit quarter-to-quarter was primarily attributable to declines in our Financial Services segment and Automotive segment for the reasons noted above.

Regional and Corporate Expenses. Regional and corporate expenses increased from $8.7 million in first quarter 2012 to $8.9 million in first quarter 2013. The regional and corporate expenses for 2013 include approximately $445,000 in severance and related costs in connection with a restructuring necessitated by declining loan volumes over the past few years as a result of shifting customer demand, the sluggish economy, regulatory changes and increasing competition in the short-term credit industry.

Interest Expense. Interest expense declined by approximately $564,000 from $1.0 million during first quarter 2012 to $456,000 during first quarter 2013. The decline was a result of lower average debt balances.

Income Tax Provision. The effective income tax rate for the first quarter 2013 was 41.0% compared to 38.3% in the prior year’s first quarter. The higher rate reflects the effect of current year permanent tax items on reduced pretax earnings. We expect our effective tax rate for 2013 to be in the range of 38.0% to 40.0%.

Discontinued Operations. In 2012, we closed 20 branches that were not consolidated into nearby branches and we decided to close 38 branches during the first half of 2013. These branches are reported as discontinued operations in the Consolidated Statements of Income and related disclosures in the accompanying notes for all periods presented. With respect to the Consolidated Balance Sheets, the Consolidated Statements of Cash Flows and related disclosures in the accompanying notes, the items associated with the discontinued operations are included with the continuing operations for all periods presented.

 

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Summarized financial information for discontinued operations during the three months ended March 31, 2012 and 2013 is presented below (in thousands) :

 

     Three Months Ended
March 31,
 
     2012     2013  

Total revenues

   $    2,763      $       813   

Operating expenses

     2,929        811   
  

 

 

   

 

 

 

Gross profit (loss)

     (166     2   

Other, net

     (2     (10
  

 

 

   

 

 

 

Loss before income taxes

     (168     (8

Income tax benefit

     65        3   
  

 

 

   

 

 

 

Loss from discontinued operations

   $ (103   $ (5
  

 

 

   

 

 

 

LIQUIDITY AND CAPITAL RESOURCES

Summary cash flow data is as follows (in thousands) :

 

     Three Months Ended
March 31,
 
     2012     2013  

Cash flows provided by (used for):

    

Operating activities

   $ 16,477      $ 15,177   

Investing activities

     67        (464

Financing activities

     (14,694     (11,731

Effect of exchange rate on cash and cash equivalents

     29        (33
  

 

 

   

 

 

 

Net increase in cash and cash equivalents

     1,879        2,949   

Cash and cash equivalents, beginning of year

     17,738        14,124   
  

 

 

   

 

 

 

Cash and cash equivalents, end of period

   $ 19,617      $ 17,073   
  

 

 

   

 

 

 

Cash Flow Discussion. Our primary source of liquidity is cash provided by operations. On September 30, 2011, we entered into an amended and restated credit agreement with a syndicate of banks that provides for a term loan of $32 million and a revolving line of credit (including provisions permitting the issuance of letters of credit and swingline loans) in the aggregate principal amount of up to $27 million. The credit facility matures on September 30, 2014. In connection with this refinancing transaction, we issued a total of $3 million in subordinated notes to our two largest shareholders.

The credit agreement contains financial covenants related to EBITDA (earnings before interest, provision for income taxes, depreciation and amortization and non-cash charges related to equity-based compensation), fixed charge coverage, leverage, total indebtedness, liquidity and maximum loss ratio. As of September 30, 2012, we were not in compliance with certain financial covenants (minimum consolidated EBITDA and fixed charge coverage ratio) as set forth in the credit agreement. On November 7, 2012, we entered into an amendment to the credit agreement to (i) permanently reduce the minimum consolidated EBITDA requirement through the term of the facility; (ii) reduce the fixed charge coverage ratio requirement for each of the quarters ended September 30, 2012, December 31, 2012 and March 31, 2013; and (iii) allow for the sale of automobile receivables of the company, subject to approval of terms by the lenders, provided proceeds are used to reduce the outstanding balance of the term loan. As of March 31, 2013, we were not in compliance with the minimum EBITDA covenant. On May 15, 2013, we entered into a second amendment to the credit agreement to reduce the minimum consolidated EBITDA requirement to $20 million for the first, second and third quarters of 2013, and then to $23 million for the fourth quarter of 2013 and thereafter.

 

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Throughout the last several years, the capital and credit markets have been volatile, with fluctuating receptivity to lending based on underlying macroeconomic factors. In addition, the industry in which we operate is subject to legislative and regulatory scrutiny that credit providers may find more challenging than other industries, thereby affecting availability and pricing of credit. If the capital and credit markets experience volatility and the availability of funds remains limited, it is possible that our ability to access the capital and credit markets may be limited at a time when we would like or need to do so, which could have an impact on our ability to fund our operations, refinance maturing debt or react to changing economic and business conditions.

At this time, we believe that our available short-term and long-term capital resources are sufficient to fund our working capital requirements, scheduled debt payments, interest payments, capital expenditures, income tax obligations, anticipated dividends to our stockholders, and anticipated share repurchases for the foreseeable future. If cash flows from operations, cash resources or availability under the credit agreement fall below expectations, we may be forced to suspend our quarterly dividend to stockholders, seek additional financing, decrease automobile inventory, restrict growth of the long-term installment loan product, reduce operating expenses, pursue the sale of certain assets or consider other alternatives designed to enhance liquidity.

In accordance with accounting principles generally accepted in the United States of America, amounts drawn on our revolving credit facility are shown as debt due within one year. Under the terms of our credit agreement, however, our revolving credit facility does not mature until September 2014, and no principal amounts are due thereon prior to the maturity of the credit facility. Accordingly, so long as we are in compliance with our financial and other covenants in the credit facility, we do not face a refinancing risk until the term loan and the revolving credit facility mature on September 30, 2014.

Net cash provided by operating activities for the three months ended March 31, 2013 was $15.2 million compared to $16.5 million during three months ended March 31, 2012. The decline in net income period-to-period was offset by changes in working capital items, partly due to our recently introduced long-term installment product.

Investing activities for each period were as follows:

 

   

Net cash used by investing activities for the three months ended March 31, 2013 was $464,000 which included $524,000 for capital expenditures. The capital expenditures included $184,000 for technology and other furnishings at the corporate office.

 

   

Net cash provided by investing activities for the three months ended March 31, 2012 was $67,000 which included a $1.1 million change in the restricted cash balance partially offset by capital expenditures of $1.0 million. The capital expenditures primarily included $631,000 for technology and other furnishings at the corporate office and $367,000 for technology improvements with respect to Direct Credit.

Financing activities for each period were as follows:

 

   

Net cash used for financing activities for the three months ended March 31, 2013 was $11.7 million, which primarily consisted of $11.5 million in repayments of indebtedness under the revolving credit facility, $887,000 in dividend payments to stockholders and $344,000 for the repurchase of 101,000 shares of common stock. The term loan was repaid in full in the fourth quarter of 2012.

 

   

Net cash used for financing activities for the three months ended March 31, 2012 was $14.7 million, which primarily consisted of $12.3 million in repayments of indebtedness under the revolving credit facility, $3.8 million in repayments on the term loan, $893,000 in dividend payments to stockholders and $551,000 for the repurchase of 154,000 shares of common stock. These items were partially offset by proceeds received from the borrowing of $2.8 million under the revolving credit facility.

 

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The normal seasonality of our business results in a substantial decrease in loans receivable in the first quarter of each calendar year and a corresponding increase in cash or reduction of our revolving credit facility. Throughout the rest of the year, the loans receivable balance typically grows in accordance with increasing customer demand. This growth is funded either with operating cash or borrowings under the revolving credit facility.

Future Capital Requirements. We believe that our available cash, expected cash flow from operations, and borrowings available under our credit facility will be sufficient to fund our liquidity and capital expenditure requirements during 2013. Expected short-term uses of cash include funding of any increases in payday, installment and automotive loans, revolving debt repayments, interest payments on outstanding debt, dividend payments (to the extent approved by the board of directors), repurchases of company stock, and financing of new branch expansion and small acquisitions, if any.

We expect that the majority of our cash requirements will be satisfied through internally generated cash flows, with any shortfall being funded through borrowing under our revolving credit facility. If cash flows from operations, cash resources or availability under the credit agreement fall below expectations, we may be forced to suspend our quarterly dividend to stockholders, seek additional financing, decrease automobile inventory, restrict growth of the long-term installment loan product, reduce operating expenses, pursue the sale of certain assets or consider other alternatives designed to enhance liquidity.

We believe that any acquisition-related capital requirements would be satisfied by draws on our current revolving credit facility, an additional term loan under an amended credit facility or a similar debt product. Our ability to pursue business opportunities may be more constrained than in previous years as the revolving portion of the credit agreement was reduced from $45 million to $27 million when we entered into the credit agreement in 2011. Our balance under the credit facility was approximately $14.5 million as of March 31, 2013.

In November 2008, our board of directors established a regular quarterly dividend of $0.05 per common share. The declaration of dividends is subject to the discretion of our board of directors and will depend on our operating results, financial condition, cash and capital requirements and other factors that the board of directors deems relevant. Our board of directors has also approved special cash dividends from time to time, including a special cash dividend in November 2009 and February 2010. On April 25, 2013, our board of directors declared a regular quarterly dividend of $0.05 per common share. The dividend is payable June 4, 2013, to stockholders of record as of May 21, 2013, and the total amount of the dividend to be paid is approximately $900,000.

Our credit agreement requires us to maintain a fixed charge coverage ratio (as defined and computed in accordance with the credit agreement). Under our credit agreement, we are required to subtract any cash dividends paid on our common stock from our Operating Cash Flow (as defined in the agreement) used in computing our fixed charge coverage ratio. Thus, our credit agreement may restrict our ability to pay cash dividends in the future.

Our board of directors has authorized us to repurchase up to $60 million of our common stock in the open market and through private purchases. The acquired shares may be used for corporate purposes, including shares issued to employees in stock-based compensation programs. As of March 31, 2013, we have repurchased a total of 5.8 million shares at a total cost of approximately $56.0 million, which leaves approximately $4.0 million that may yet be purchased under the current program, which expires June 30, 2013.

As part of our business strategy, we consider acquisitions and strategic business expansion opportunities from time to time. We believe our current cash position, the availability under the credit facility and our expected cash flow from operations should provide the capital needed to fund internal growth opportunities, assuming no material acquisitions in 2013.

In response to changes in the overall market, over the past few years we have substantially reduced our branch expansion efforts. Since January 1, 2007, we have opened 51 branches with the majority (32) of those opened during 2007 and 2008. The capital costs of opening a de novo branch include leasehold improvements, signage, computer equipment and security systems, and the costs vary depending on the branch size, location and the services being offered. The average cost of capital expenditures for branches opened during 2007 and 2008 was approximately $44,000 per branch. Existing branches require minimal ongoing capital expenditure, with the majority of any expenditure related to discretionary renovation or relocation projects.

 

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As of March 31, 2013, we operated five buy here, pay here locations. During the start-up of these operations, capital requirements are not material. As the business grows, however, the business requires ongoing replenishment of automobile inventory. Sales of automobiles are typically completed through a small down payment and an installment loan. As a result, the initial phase of a buy here, pay here operation is cash flow negative. In general, it appears that a typical location requires approximately $2.5 million to $4.0 million of capital availability over a two to four year period based on the expected volume of monthly sales. As this business progresses, we will evaluate the capital requirements and the associated return on investment.

Historically, we have carried all of our automobile loans receivable on our balance sheet; however, in December 2012 we sold approximately 90% of our automobile loans receivable to a third party. While the Automotive segment has been funded from operations, we are evaluating a forward flow arrangement whereby sales of automobiles are funded directly by a third-party lender. We also have the ability to manage the capital needs of the business through reduction of the number of automobiles held at each location, although reduced inventory levels may limit sales because of the appearance of limited vehicle selection for the customer.

On September 30, 2011, we acquired Direct Credit. Historically, the operations of Direct Credit have generated sufficient cash flows to fund its growth. In connection with growth plans as a result of the acquisition, it is anticipated that Direct Credit may require capital to maximize market opportunities. Pursuant to the credit agreement, we may provide up to $3.0 million in working capital financing to support this growth. As we intend to indefinitely reinvest the earnings of our foreign affiliates, those earnings will not be available for repatriation.

In 2012, we introduced new installment loan products (signature loans and auto equity loans) to meet high customer demand for longer-term loan options. These new products are higher-dollar and longer-term installment loans that are centrally underwritten and distributed through our existing branch network. The signature loans carry a maximum advance amount of approximately $3,000 and a term of 6 to 36 months. Auto equity loans, which are higher-dollar, multi-pay first lien title loans, carry a maximum advance amount of $15,000 and a term of 12 months to 48 months. The growth and acceptance of these products by our customers has exceeded our expectations. As of March 31, 2013, we offered these installment loan products to customers in approximately 200 branches. In 2013, we plan to offer these products to customers in additional states, to the extent permitted by state laws and regulations. As these products progress, we will evaluate the capital requirements needed as these products are cash flow negative in the early stages due to the long term nature of the products.

Concentration of Risk . Our short-term lending branches located in the states of Missouri, California and Kansas represented approximately 22%, 16% and 5%, respectively, of total revenues for the three months ended March 31, 2013. Our short-term lending branches located in the states of Missouri, California, Kansas, Illinois and New Mexico represented approximately 33%, 15%, 7%, 5% and 5%, respectively, of total gross profit for the three months ended March 31, 2013. To the extent that laws and regulations are passed that affect our ability to offer loans or the manner in which we offer loans in any one of those states, our financial position, results of operations and cash flows could be adversely affected. In recent years, we have experienced several negative effects resulting from law changes, for example:

 

   

The Arizona payday loan statutory authority expired by its terms on June 30, 2010, and the expiration of this law had a significant adverse effect on the revenues and profitability of our Arizona branches. For the year ended December 31, 2011, revenues and gross profit from our Arizona branches declined by $1.5 million and $1.4 million respectively, from the same period in the prior year. Prior to the expiration of the Arizona payday loan law, branches in Arizona accounted for more than 5% of our revenues and gross profits.

 

   

In March 2011, a new payday law became effective in Illinois that imposes customer usage restrictions that has negatively impacted revenues and profitability. This type of customer restriction, when passed in other states such as Washington, South Carolina and Kentucky, has resulted in a 30% to 60% decline in annual revenues and a more significant decline in gross profit, depending on the types of alternative products that competitors may offer within the state. The Illinois law provides for an overlap of the previous lending approach with loans issued under the

 

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new law for a period of one year, which extended the time period over which the negative effects of the new law occurred. During 2011, our revenues declined by $2.4 million and our gross profit declined by $2.2 million. In 2012, our revenues and gross profit from Illinois declined by $2.0 million and $1.8 million, respectively. Prior to the change of the Illinois payday loan law, branches in Illinois accounted for more than 5% of our revenues and gross profit.

There was an effort in Missouri to place a voter initiative on the statewide ballot in November 2012, which was intended to preclude any lending in the state with an annual rate over 36%. The supporters of the voter initiative did not submit a sufficient number of valid signatures to place the initiative on the ballot in November 2012. However, a similar initiative was submitted to the Missouri Secretary of State in December 2012 for inclusion on the November 2014 ballot subject to the proponents submitting the required number of valid signatures in support of the initiative.

Seasonality

Our Financial Services and E-Lending businesses are seasonal due to fluctuating demand for short-term loans during the year. Historically, we have experienced our highest demand for short-term loans in January and in the fourth calendar quarter. As a result, to the extent that internally generated cash flows are not sufficient to fund the growth in loans receivable, fourth quarter and the month of January are the most likely periods of time for utilization or increase in borrowings under our credit facility. Due to the receipt by customers of their income tax refunds, demand for short-term loans has historically declined in the balance of the first quarter of each calendar year and the first month of the second quarter. Accordingly, this period is typically when any outstanding borrowings under the credit facility would be repaid (exclusive of any other capital-usage activity, such as acquisitions, significant stock repurchases, etc.). Our loss ratio historically fluctuates with these changes in short-term loan demand, with a higher loss ratio in the second and third quarters of each calendar year and a lower loss ratio in the first and fourth quarters of each calendar year. During mid-second quarter through third quarter, periodic utilization of our credit facility is not unusual, based on the level of loan losses and other capital-usage activities. Due to the seasonality of our business, results of operations for any quarter are not necessarily indicative of the results of operations that may be achieved for the full year.

Similarly, our Automotive segment experiences seasonality as automobile sales peak during the first quarter of each year, primarily as a result of the receipt by customers of their income tax refunds, which are used as down payments for a vehicle. Automobile sales in the final three quarters are generally lower than the first quarter. In addition, vehicle acquisition costs tend to increase in the second half of the year as companies build inventories for the expected first quarter volumes. The decline in sales during first quarter 2013 in our Automotive segment is inconsistent with historical activity as it relates to seasonality of this business. We believe that broader economic and tax considerations discussed earlier affected the traditional peak in first quarter sales in the Automotive segment.

Off-Balance Sheet Arrangements

In September 2005, we began operating through a subsidiary as a CSO in our Texas branches. As a CSO, we act as a credit services organization on behalf of consumers in accordance with Texas laws. We charge the consumer a fee for arranging for an unrelated third-party lender to make a loan to the consumer and for providing related services to the consumer, including a guarantee of the consumer’s obligation to the third-party lender. We also service the loan for the lender. We are not involved in the loan approval process or in determining the loan approval procedures or criteria, and we do not acquire or own any participation interest in the loans. Consequently, loans made by the lender will not be included in our loans receivable balance and will not be reflected in the Consolidated Balance Sheets. Under the agreement with the current lender, however, we absorb all risk of loss through our guarantee of the consumer’s loan from the lender. As of December 31, 2012 and March 31, 2013, the consumers had total loans outstanding with the lender of approximately $2.6 million and $1.5 million, respectively. Because of the economic exposure for potential losses related to the guarantee of these loans, we record a payable at fair value to reflect the anticipated losses related to uncollected loans. As of December 31, 2012 and March 31, 2013, the balance of the liability for estimated losses reported in accrued liabilities was $100,000. The following table summarizes the activity in the CSO liability ( in thousands ):

 

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     Three Months Ended
March 31,
 
     2012     2013  

Allowance for loan losses

    

Balance, beginning of period

   $ 90      $ 100   

Charge-offs

     (747     (766

Recoveries

     263        224   

Provision for losses

     434        542   
  

 

 

   

 

 

 

Balance, end of period

   $ 40      $ 100   
  

 

 

   

 

 

 

 

Item 3. Quantitative and Qualitative Disclosures About Market Risk

We have had no significant changes in our Quantitative and Qualitative Disclosures About Market Risk from that previously reported in our Annual Report on Form 10-K for the year ended December 31, 2012.

 

Item 4. Controls and Procedures

We maintain a system of disclosure controls and procedures that are designed to provide reasonable assurance that information, which is required to be timely disclosed, is accumulated and communicated to management in a timely fashion. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Our Chief Executive Officer and Chief Financial Officer, after evaluating the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (the Exchange Act) as of the end of the period covered by this report, have concluded that our disclosure controls and procedures are effective to provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure and are effective to provide reasonable assurance that such information is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms.

Our internal control over financial reporting (as defined in Exchange Act Rule 13a-15(f)) is designed to provide reasonable assurances regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. There were no changes in our internal control over financial reporting that occurred during our most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. However, because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the Company have been detected.

 

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PART II—OTHER INFORMATION

 

Item 1. Legal Proceedings

There have been no material developments in the first quarter 2013 in any cases material to the Company as reported in our 2012 Annual Report on Form 10-K.

 

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Issuer Purchases of Equity Securities. The following table sets forth certain information about the shares of common stock we repurchased during the first quarter 2013.

 

Period (a)

   Total
Number of
Shares
Purchased
     Average
Price Paid
Per Share
     Total Number
of Shares
Purchased as
Part of Publicly
Announced
Program
     Maximum
Approximate
Dollar Value of
Shares that May
Yet Be Purchased
Under the
Program
 

January 1 – January 31

     2,726       $ 3.45         —         $ 4,078,267   

February 1 – February 28

     98,247         3.41            4,078,267   

March 1 – March 31

              4,078,267   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total

     100,973       $ 3.41         —         $ 4,078,267   
  

 

 

    

 

 

    

 

 

    

 

 

 

 

(a) Stock repurchase of 2,726 shares in January 2013 and 98,247 shares in February 2013 were made in connection with the funding of employee income tax withholding obligations arising from the vesting of restricted shares.

On June 6, 2012, our board of directors extended our common stock repurchase program through June 30, 2013. The board of directors has previously authorized us to repurchase up to $60 million of our common stock in the open market and through private purchases. As of March 31, 2013, we have repurchased 5.8 million shares at a total cost of approximately $56.0 million, which leaves approximately $4.0 million that may yet be purchased under the current program.

 

Item 6. Exhibits

 

10.1    Second Amendment Agreement to Credit Agreement dated May 15, 2013, among QC Holdings, Inc., the Lenders named therein, and U.S. Bank National Association as agent and arranger.
31.1    Certification of Chief Executive Officer under Rule 13-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2    Certification of Chief Financial Officer under Rule 13-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1    Certification of Chief Executive Officer pursuant to Section 18 U.S.C Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2    Certification of Chief Financial Officer pursuant to Section 18 U.S.C Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101    The following information from the QC Holdings, Inc. quarterly report on Form 10-Q for the quarter ended March 31, 2013, formatted in Extensible Business Reporting Language (XBRL): (i) Consolidated Balance Sheets, (ii) Consolidated Statements of Income, (iii) Consolidated Statements of Comprehensive Income, (iv) Consolidated Statements of Cash Flows, (v) Consolidated Statement of Stockholders’ Equity, and (vi) related Notes to the Consolidated Financial Statements, tagged in detail.

 

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Company has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized and in the capacities indicated on May 15, 2013.

 

QC Holdings, Inc.
/s/ Darrin J. Andersen

Darrin J. Andersen

President and Chief Executive Officer

 

/s/ Douglas E. Nickerson

Douglas E. Nickerson

Chief Financial Officer

(Principal Financial and Accounting Officer)

 

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