This document and the documents incorporated by reference herein contain forward-looking statements within the meaning of Section 27A of
the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act. We may, in some cases, use words such as project, believe,
anticipate, plan, expect, estimate, intend, should, would, could, potentially, will or may, or other words that
convey uncertainty of future events, future financial performance, expectations, regulation or outcomes to identify these forward-looking statements. These forward-looking statements include, without limitation, statements regarding proposed new
programs, statements concerning projections, predictions, expectations, estimates or forecasts as to our business, financial and operational results and future economic performance, and statements of managements goals and objectives and other
similar expressions concerning matters that are not historical facts.
Forward-looking statements should not be read as a guarantee of
future performance or results and will not necessarily be accurate indications that such performance or results will be achieved. Forward-looking statements are based on information available at the time those statements are made or
managements good faith belief as of that time with respect to future events and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in or suggested by the
forward-looking statements. Important factors that could cause such differences include:
Unless the context otherwise requires, the terms we, us,
our and the Company used throughout this document refer to National American University Holdings, Inc.; its wholly owned subsidiary, Dlorah, Inc.; and National American University, sometimes referred to as NAU or
the university, which is owned and operated by Dlorah, Inc.
Item 1. Business.
Overview
We are a provider of
postsecondary education primarily focused on the needs of working adults and other non-traditional students. We own and operate National American University, a regionally accredited, proprietary, multi-campus institution of higher learning founded
in 1941. Since 1998, we have been offering academic and degree programs online. Using both campus-based and online instruction, we provide associate, bachelors, masters and doctoral degree and diploma programs in business-related
disciplines, such as accounting, management, business administration, information technology and healthcare-related disciplines, such as nursing and healthcare management. Our mission is to prepare students of diverse interests, cultures and
abilities for careers in our core fields in a caring and supportive environment.
We currently have 37 educational sites (two of which are
pending regulatory approvals Houston, Texas and the Roueche Graduate Center in Austin, Texas) in the states of Colorado, Indiana, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, Oregon, South Dakota and Texas; distance learning
service centers in Indiana and Texas; and distance learning operations and central administration offices in Rapid City, South Dakota. Several of our educational sites are hybrid learning centers, which utilize small physical facilities in strategic
geographic areas, allowing our students to meet face-to-face with staff for assistance with their educational choices and related services while completing the majority of their coursework online. Working adults and other non-traditional students
are attracted to the flexibility of our online programs and the convenience of our hybrid learning centers.
In addition to our university
operations, we operate a real estate business known as Fairway Hills Developments, or Fairway Hills. Our real estate business rents apartment units and develops and sells condominium units in the Fairway Hills Planned Residential Development area of
Rapid City, South Dakota.
Our enrollment increased from approximately 11,220 students as of May 31, 2012 to approximately 11,470
students as of May 31, 2013, and then decreased to approximately 10,850 students as of May 31, 2014, representing an annual growth rate of approximately 2.2% from 2012 to 2013 and a decrease of 5.4% from 2013 to 2014. We believe our recent
decline in student enrollment and revenue is the result of the current economic environment in which we operate and similar to our peers, we have experienced declining enrollments. Notwithstanding the unfavorable economic environment, we believe we
have an opportunity to increase profit by controlling costs and further leveraging our online offerings and hybrid learning centers. During the same periods, our revenue grew from $118.9 million for the fiscal year ended 2012, to $129.2 million for
fiscal year ended 2013, and then decreased to $127.8 million for the fiscal year ended May 31, 2014, representing an annual increase of 8.6% and a decrease of 1.1%, respectively. Income before income taxes for the fiscal year ended May 31,
2012 was $8.8 million, compared to $9.2 million for the fiscal year ended May 31, 2013, and $5.8 million for the fiscal year ended May 31, 2014.
-4-
Revenue for the NAU segment grew from $117.8 million in 2012 to $127.9 million in 2013 and then
decreased to $126.2 million in 2014, representing an increase of 8.5% between 2012 and 2013 and a decrease of 1.3% from 2013 to 2014. Income before income taxes for the NAU segment was $9.1 million in 2012, increasing to $9.7 million in 2013 and
then decreasing to $5.9 million in 2014. Total assets for the NAU segment grew from $70.4 million in 2012 to $74.8 million in 2013, and $76.4 million in 2014.
Revenue for the other segment, consisting of our real estate business, increased from $1.1 million in 2012 to $1.3 million in 2013 and $1.6
million in 2014, representing an increase of 22.4% between 2012 and 2013 and 20.6% from 2013 to 2014. Loss before taxes for the other segment increased from $0.3 million in 2012 to $0.5 million in 2013 and then decreased to $0.1 million in 2014.
Total assets for the other segment increased from $12.7 million in 2012 to $13.0 million in 2013 and then decreased to $12.1 million in 2014.
University History
Originally founded in 1941, NAU, then operating under the name National School of Business, offered specialized business training to college
students. During the late 1960s and early 1970s, the university progressed from a two-year business school to a four-year college of business and embarked on a recruitment of qualified graduates of one- and two-year programs from accredited business
schools in the eastern United States. Such programs allowed students to continue their education and receive appropriate transfer credit for their previous academic achievements. In 1974, the university, then known as National College, added its
first branch educational site in Sioux Falls, South Dakota, followed later that year by educational sites in Denver and Colorado Springs, Colorado, and Minneapolis and St. Paul, Minnesota. The university offered conveniently scheduled courses that
would lead to a degree appealing to working adults and other non-traditional students.
Since 1974, we have continued to expand
educational sites, add online education programs and develop graduate degree programs. We have also developed professional programs in nursing and allied health that allow students to pursue degrees in these areas in a flexible learning environment.
In addition, we have leveraged our online expertise into affiliations with other educational institutions that lack such online capabilities. Through these affiliations, which have resulted in increased revenue with little additional cost, we
provide other institutions with curricula development, faculty, consulting and technology support services to enable them to deliver academic programs online.
Corporate Information
National American
University Holdings, Inc., formerly known as Camden Learning Corporation, was organized under the laws of the State of Delaware on April 10, 2007, as a blank check company to acquire one or more domestic or international assets of an operating
business in the education industry. On November 23, 2009, as a result of the merger transaction with Dlorah, Inc., a South Dakota corporation, which owns and operates NAU, Dlorah became our wholly owned subsidiary. For accounting purposes,
Dlorah was the acquirer and accounted for the transaction as a recapitalization. Accordingly, the consolidated financial statements included in this annual report on Form 10-K reflect the results of Dlorah. We conduct substantially all of our
business and generate substantially all of our revenue through Dlorah. Our primary business is the operation of National American University, which generated 98.8% of our revenue in fiscal year 2014. We also have multi-family residential real estate
operation in Rapid City, South Dakota, which generated 1.2% of our revenue in fiscal year 2014. We maintain a website at
www.national.edu
. The information on our website is not incorporated by reference in this Annual Report on Form 10-K. We
make available on our website our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as
reasonably practicable after we electronically file such material with, or furnish it to, the Securities and Exchange Commission.
-5-
Our Core Values
Since our inception, we have been guided by the following core values, which we believe have contributed to our success in obtaining and
retaining students and faculty:
|
|
|
provide a caring and supportive learning environment;
|
|
|
|
offer high quality instructional programs and services; and
|
|
|
|
offer technical and professional career programs.
|
These core values have remained our
foundation as we expanded from a single education site offering specialized business training to a multi-state diversified educational institution. We promote understanding and support of our mission and core values through participation of
students, faculty, staff administrators and the board of governors in the governance and administrative structures of the university. We have adopted and implemented policies and procedures within these structures to ensure that we adhere to our
core values and operate with integrity as we fulfill our mission.
Our commitment to these core values is evidenced in the daily
interactions among our students, faculty, staff and administrators. A recent comprehensive institutional student survey found that the four characteristics receiving the highest student satisfaction rating cumulatively across the university were:
|
|
|
the overall ease of the registration process;
|
|
|
|
the ability to learn on your own;
|
|
|
|
the caring and supportive attitude by faculty toward students; and
|
|
|
|
the opportunity to develop knowledge of subjects in the programs emphasized areas.
|
Approach to
Academic Quality
We have identified a number of key elements to promote a high level of academic quality, and they include:
Performance-based, career-oriented curricula.
We create performance-based curricula designed to enable all students to gain the
foundational knowledge, professional competencies and demonstrable skills, including technical and technological skills, required to be successful in their chosen fields. We design our curricula to address specific career-oriented objectives we
believe working adult and other non-traditional students are seeking. We have invested significant human and financial resources in the implementation of this curricula development to support faculty and students in achieving prescribed student
learning outcomes. Our performance-based curricula is designed and delivered by our faculty members who are committed to delivering a high quality, current and relevant education to prepare our students for their careers.
Qualified faculty.
We seek to hire and retain qualified faculty members with relevant practical experience and the necessary
skills to provide a high-quality education for our students. A substantial percentage of our faculty members hold graduate degrees. We seek faculty members who are able to integrate relevant, practical experiences from their professional careers
into the courses they teach. We also invest in the professional development of our faculty members by providing training in campus and online teaching techniques, hosting events and discussion forums that foster sharing of best practices and
continually assessing teaching effectiveness through administrative reviews and student evaluations.
-6-
Standardized course design.
We employ a standardized curriculum development process
to promote consistent active learning experiences in our online courses, and are implementing this curriculum through blended instructional delivery at the campus locations. We continue to review our programs in an effort to ensure they remain
consistent, up-to-date and effective in producing the desired student learning outcomes. We also regularly review student survey data to identify opportunities for course modifications and enhancements.
Effective student services.
We establish teams of academic and administrative personnel who act as the primary support for our
students, beginning at the application stage and continuing through graduation. In recent years, we have also concentrated on improving the technology used to support student learning, including enhancing our online learning platform and student
services. As a result, many of our support services, including academic, administrative, library and career services are accessible online, generally allowing users to access these services at a time and in a manner convenient to them.
Continual academic oversight.
The academic oversight and assessment functions for all of our programs are conducted through the
provosts office and other academic offices, which periodically evaluate the content, delivery method, faculty performance and desired student learning outcomes for our academic programs. We continually assess outcomes data to determine whether
our students graduate with the knowledge and skills necessary to succeed in the workplace. Our provost also initiates and manages periodic examinations of our curricula to evaluate and verify academic program quality and workplace applicability.
Based on these processes and student feedback, we determine whether to modify or discontinue programs that do not meet our standards or market needs, or to create new programs.
Board of Governors.
We maintain a separate board of governors to oversee the academic mission of the university. Among other
things, the board of governors is responsible for determining the mission and purposes of the university, approving educational programs and ensuring the well-being of students, faculty and staff. A majority of the members of the board of governors
are independent, and many have been members of our board of governors for a number of years. The oversight and guidance of our board of governors has been critical to our growth and the maintenance of our academic standards.
Industry and Outlook
We operate in the
same market as for-profit and non-profit career-oriented schools, two-year junior colleges and community colleges. Competition is generally based on location, program offerings, modality, the quality of instruction, placement rates, selectivity of
admissions, recruiting and tuition rates. We compete for enrollments by offering more frequent start dates, more flexible hours, better instructional resources, more hands on training, shorter program length and greater assistance with job
placement. We also compete with other career schools by focusing on offering high demand, career-oriented programs, providing individual attention to students and focusing on flexible degrees for working adults and other non-traditional students. We
believe we are able to compete effectively in our respective local markets because of the diversity of our program offerings, quality of instruction, strength of our brand, reputation and success in placing students with employers.
We also compete with other institutions that are eligible to receive Title IV program funding. These include four-year, non-profit colleges
and universities, community colleges and for-profit institutions, whether they offer programs that are four years, two years or less. Our competition differs in each market depending on the curriculum offered. Also, because schools can add new
programs in a relatively short period of time, typically within six to 12 months, new competitors within an academic program area can emerge quickly.
Certain institutions have competitive advantages over us. Non-profit and public institutions receive substantial government subsidies,
government and foundation grants and tax-deductible contributions and have other financial resources generally not available to for-profit schools. In addition, some of our for-profit competitors have a more extended or dense network of schools and
campuses, which may enable them to recruit students more efficiently from a wider geographic area. Furthermore, some of our competitors, including both traditional colleges and universities and other for-profit schools, have substantially greater
financial and other resources and name recognition than we have, which may enable them to compete more effectively for potential students. We also expect to face continued competition as a result of new entrants to the online education market with
similar programmatic offerings.
-7-
Competitive Strengths
We believe the following strengths enable us to compete effectively in the postsecondary education market:
Our hybrid learning centers allow for greater leverage of assets.
Our hybrid learning centers provide students with the
convenience of face-to-face interaction with local staff for assistance with their education planning. In addition, these centers provide an opportunity for students to take certain courses at our educational sites while taking the majority of their
classes online. This approach provides students with a more flexible class experience and us with an opportunity to further leverage our fixed assets.
Our Doctorate in Education (Ed.D.) with nationally recognized leadership.
Our Ed.D. program includes nationally renowned
community college leaders; leaders and faculty who have served as presidents and chief officers of community colleges for more than 40 years and who have published numerous books and articles on leadership of community colleges in the last several
decades. The addition of the program and its recognized faculty brings great visibility to the university and, in its first year of existence, has produced partnerships with community colleges and enrollments comparable to the largest community
college leadership programs in the country. In addition, we have requested approval to offer a novel Masters of Management in Education with multiple concentrations on financial, philanthropic, teaching and learning, institutional research,
and other topics critical to the success of leaders of all types of colleges. We are establishing a name for the university in education-related programs.
Our nursing and allied health programs.
We have developed nursing and allied health programs that provide students with an
opportunity to obtain a professional degree. We recently received approval for a new baccalaureate nursing program in New Mexico and have applied for approval of the same program in Texas. We are expanding concentrations in our Master of Science in
Nursing in areas of high need. Our current nursing programs include an Associate of Science in Nursing, generic Bachelor of Science in Nursing, practical nurse to Bachelor of Science in Nursing, online Registered Nurse to Bachelor of Science Nursing
program and Master of Science in Nursing.
Our multiple accreditations and regulatory approvals.
We are
regionally accredited through the Higher Learning Commission (HLC) and are a member of the North Central Association of Colleges and Schools. In addition, many of our programs maintain specialized or professional accreditation.
Our affiliations with other educational institutions.
We began offering online academic programs in 1998, and since then we have
developed significant expertise in curricula and technology related to online education. We have leveraged this knowledge by establishing a number of affiliations with other educational institutions. Through these relationships, we provide
curriculum development services and technology support services to these other institutions. We believe these affiliations offer opportunities for revenue diversification, asset leverage and revenue growth.
Our commitment to high demand professional and technical programs.
We are committed to offering quality, performance-based
educational programs to meet the needs of employers. Our programs are designed to help our students achieve their career objectives in a competitive job market. Our programs are taught by qualified faculty members, who often have practical
experience in their respective fields, offering students their real-world experience perspectives. We periodically review and assess our programs and faculty to ensure that our programs are current and meet the changing demands of
employers.
-8-
Our focus on individual attention to students.
We believe in providing individual
attention to our students to ensure an excellent educational experience. We provide a number of student support services, including administrative, financial aid, library, career and technology support, to help maximize the success of our students.
We also provide personal guidance to our students during the admissions process, academic advising, financial services, learner support and career services.
Our focus on flexible scheduling.
We have designed our program offerings and our online delivery platform with flexible
scheduling to meet the needs of working adults and other non-traditional students. We offer on-site day, evening and weekend classes, as well as online and blended degree and diploma programs. We believe working adults and other non-traditional
students are attracted to the convenience and flexibility of our programs because they can study and interact with faculty and classmates during times and at places that suit their needs.
Our experienced executive management team with strong operating history.
Our executive management team possesses extensive
experience in the management and operation of postsecondary education institutions. Our president, Dr. Jerry Gallentine, has worked in education for over 45 years. Throughout his career, Dr. Gallentine has taught various courses as a
professor and also served as a president of various higher learning institutions before guiding our growth and development since 1993. Dr. Ronald Shape, our chief executive officer, began his career in higher education with us in 1991. He began
teaching courses in accounting, auditing and finance in 1995. Dr. Shape became our chief fiscal officer in 2002 and our chief executive officer in April 2009. Dr. Samuel Kerr is our chief operating officer. Dr. Kerr served as the
provost and general counsel of NAU from 2008 until 2013 and has served as an adjunct faculty member of NAU since 2002. Dr. Kerr was the system vice president for administration and general counsel of NAU from 2004 to 2008 and served as vice
president for human resources and general counsel from 2001 to 2004. Dr. Kerr served as managing partner of Banks, Johnson, Colbath & Kerr, Prof. L.L.C., from 1995 to 2001, where he acted as outside legal counsel to NAU from 1999 to
2001. Dr. Kerr began his career in education in 1983 as a high school English/journalism instructor. He also taught education courses for a local college. After graduating from law school in 1992, he started his legal practice in Rapid City,
SD, in private practice. Dr. Lynn Priddy is provost and chief academic officer of the university. Dr. Priddy joined NAU in 2013; she began her career in education in 1986, serving as English faculty, director, dean, and vice president of
institutions. In 1999, she joined the largest regional accreditor, the Higher Learning Commission of NCA, where she served fourteen years, the last five as vice president. Venessa D. Green is the chief financial officer and began her career with NAU
in December 2004. Ms. Green has also served as an adjunct faculty member of NAU since December 2006 teaching in both the undergraduate and graduate disciplines. Ms. Green is a licensed certified public accountant in the State of South
Dakota and has been a member of the American Institute of Certified Public Accountants and the South Dakota Certified Public Accountant Society since 2007. Michaelle J. Holland is the president of campus operations. Ms. Holland began her career
at NAU in 1991, left NAU to work for Lincoln School of Commerce as its campus president from 1999 to 2002, and then returned to NAU in June 2002. Dr. Robert A. Paxton was appointed to the president of online learning operations in January
2009 and is currently the president of external relations and strategic initiatives. From January 1995 to August 2008, Dr. Paxton served as president of Iowa Central Community College. Dr. Paxton served as vice president of instruction of
Cowley County Community College and Area Vocational-Technical School, Arkansas City, Kansas, from June 1990 to December 1994 and as dean of student services from July 1988 to June 1990. Michael Buckingham was appointed president of our real estate
operations in November 2009. Mr. Buckingham oversees the maintenance of all the facilities in the NAU system, as well as properties being developed by our real estate operations. Mr. Buckingham served as corporate vice president of Dlorah
from 1992, and the president of Dlorahs real estate operations from 1988, until the closing of the Dlorah merger.
-9-
Business Development and Expansion
Our expansion of academic program offerings has contributed to our growth. In response to workforce and student demand, we have expanded our
undergraduate healthcare-related programming and our graduate programs in business and management. More than 15 new academic programs have been implemented since 2009, including: business administration programs with emphasis in entrepreneurship,
supply chain management, and tourism and hospitality management; information technology programs with emphasis in computer security and forensics and database administration; and allied health programs in clinical laboratory technician, invasive
cardiovascular technology, and occupational therapy assistant. Our new program offerings typically build on existing programs and incorporate additional specialized courses, which offer students the opportunity to pursue programs that address their
specific educational objectives while allowing us to expand our program offerings with modest incremental investment.
Since opening our
first branch campus in Sioux Falls, South Dakota, in 1974, a central part of our growth strategy has been developing and opening educational sites in vibrant and growing communities with expanding workforces. In 2009, we opened our first hybrid
learning center in Minnetonka, Minnesota, which offers blended online and on-campus degree programs. Since that time, we have opened several new hybrid learning centers. Although smaller than our traditional educational sites, these hybrid learning
centers, in collaboration with our online operations, offer complete programs and services to our students. We believe our significant experience and success in expanding and supporting new educational sites and hybrid learning centers positions us
well for continued expansion to meet market demand.
We began offering academic degree and diploma programs online in 1998, through what
we refer to as our online campus. We were one of the first regionally accredited universities to be approved by the HLC to offer full degree programs under an Internet-based delivery methodology. We have invested heavily in the creation and
evolution of a sophisticated and reliable online delivery system. The online campus has grown as an organizational structure, providing a scope of service consistent with the universitys other campuses. Careful consideration was afforded to
preserving the student-centered philosophy of the university while capitalizing on the technological advancements in online delivery. The organization of the online campus continues to evolve in response to increasing enrollment and the expanding
sphere of quality services available to our students.
Recognizing the current and future impact of globalization on higher education, we
have worked actively to enroll international students. During the late 1990s, we started developing international affiliations with foreign colleges and universities. Such affiliations provide students from other countries the opportunity to study
at universities in the United States to complete their studies. Many academically capable and motivated students from foreign countries desire to take coursework at American colleges or universities but are not able to do so for various reasons,
including inadequate financial resources, family and work obligations in their home countries and immigration restrictions. To meet the needs of these students, we have developed relationships with foreign colleges and universities to offer their
students an option to combine the curricula of their home country institution with our curricula offered through our online distance learning program so that those students can remain in their home country and attend a local college or university
while taking courses offered by an accredited American university, without having to travel to the United States. We currently have affiliations with educational institutions in Paraguay and Greece.
Growth Strategies
Expand academic
program offerings.
We continue to focus on offering a variety of in-demand degree programs in multiple locations and delivery formats. On all levels, we consider changes in student demographics, demand for degree programs and employment
outlook in our business development decision-making processes. Our planning process includes long-range planning, feasibility studies, market research and a variety of other research projects involving changing job markets. In that regard, we
continue to focus on addressing current societal and economic trends and engaging in appropriate analysis and planning for the programs and markets we seek to develop. Our new program offerings typically build on existing programs and incorporate
additional specialized courses, which offer students the opportunity to pursue programs that address their specific educational objectives while allowing us to expand our program offerings with modest incremental investment.
-10-
Increase our online academic program offering.
We will continue leveraging our
physical assets by offering additional academic programs online and encouraging existing and new students to use online services. For instance, in 2014 we launched a continuing education division to offer courses for personal and professional
development.
Increase enrollment in existing academic programs.
We will continue focusing on increasing enrollment in our
core academic programs by continuing to refine our marketing and recruiting efforts to identify, enroll and retain students seeking degrees or diplomas in the academic programs we offer. We also will continue focusing on retaining students, so they
may achieve their educational goals. We believe that the depth and quality of our existing core programs will provide opportunity for additional growth.
Expand relationships with private sector and government employers.
We will seek additional relationships with healthcare
systems, businesses and other employers, including governmental and military employers, through which we can market our program offerings to their respective employees. In that effort, we have established a national account with CuNet, a company
consisting of professionals with significant sales and marketing experience that seeks to develop strategic relationships on a regional, national and international basis. These relationships provide enrollment opportunities for the universitys
programs, build recognition among employers in our core disciplines and enable us to identify new degree and diploma programs that are in demand by students and employers.
Leverage infrastructure.
We intend to continue making significant investments in our people, processes and technology
infrastructure. We believe these investments have prepared us to deliver our academic programs to a larger student population with only modest incremental investment. We intend to leverage these investments as we seek to grow enrollment, which we
believe will allow us to increase our operating margins over time.
Continue to expand affiliations with other educational
institutions.
We will continue seeking to expand the number of affiliations with other educational institutions to provide online program services. These services can meet the needs of other institutions while providing additional sources of
revenue.
Pursue strategic acquisitions.
We will consider acquisitions of educational institutions with the potential for
program replication, new areas of study, new markets with attractive growth opportunities, further expansion of our online delivery capability and advanced degree programs.
Accreditation and Program Approvals
The
quality of our academic programs is evidenced by our institutional and program-specific accreditations and approvals. We received initial accreditation from the HLC in 1985. Since then, we have continued to grow and expand by obtaining HLC approval
for new geographic sites and graduate degree programs, and by expanding program delivery in international locations in cooperation with the institutions of higher learning that are located in such international locations.
In addition to institution-wide accreditation, numerous specialized commissions accredit or approve specific programs or schools, particularly
in healthcare and professional fields. Accreditation or approval of specific programs by one of these specialized commissions signifies that those programs have met the additional standards of those agencies. For a list of our institutional and
specialized or professional accreditation see Regulatory Matters Accreditation.
We are approved for veterans
training and for administering various educational programs sponsored by federal and state agencies, such as the Bureau of Indian Affairs, the Social Security Administration and various state rehabilitation services.
-11-
Programs and Areas of Study
We offer Doctor of Education, Master of Business Administration, Master of Management, Master of Science in Nursing, Bachelor of Science,
Associate of Applied Science and Associate of Science degrees, with a variety of program options leading to each of these degrees. Many of the degree programs offer the opportunity to focus on one or more emphasis areas. We also offer diploma
programs consisting of a series of courses focused on a particular area of study for students seeking to enhance their skills and knowledge in the areas of computer support specialist, healthcare coding, MCITP network management, network and server
administrator, therapeutic massage, and veterinary assisting.
As of May 31, 2014, we offered the following degree and diploma
programs:
|
|
|
Graduate Degrees
|
|
Associate Degrees
|
Doctor of Education
Master of Business Administration
Master of Management
Master of Science in Nursing
Bachelors Degrees
Accounting
Business Administration
Business Administration with:
Emphasis in Accounting
Emphasis in
Entrepreneurship
Emphasis in Financial Management
Emphasis in Human
Resource Management
Emphasis in Information Systems
Emphasis in International
Business
Emphasis in
Management
Emphasis
in Marketing
Emphasis
in Pre-Law
Emphasis
in Supply Chain Management
Emphasis in Tourism and Hospitality Management
Criminal Justice
Health Care Management
Information Technology
Information Technology with:
Emphasis in Computer Security and Forensics
Emphasis in Database
Administration
Emphasis in Internet Systems Development
Emphasis in Management
Information Systems
Emphasis in Network Administration/Microsoft
Emphasis in Network
Management/Microsoft
Licensed Practical Nursing to Bachelor of
Science in Nursing
Management
Bachelor of Science in Nursing
Registered Nurse to Bachelor of Science in Nursing
Organizational Leadership
Paralegal Studies
|
|
Accounting
Applied Information Technology
Business Administration
Business Logistics
Clinical Laboratory Technician
Computer Security
Criminal Justice
Electronic Health Record Support Specialist
Health and Beauty Management
Health Information Technology
Information Technology
Invasive Cardiovascular Technology
Management
Medical
Administrative Assistant
Medical Assisting
Medical Staff Services Management
Occupational Therapy Assistant
Associate of Science in Nursing
Paralegal Studies
Pharmacy Technician
Small
Business Management
Therapeutic Massage
Veterinary Technology
Diplomas
Computer Support
Specialist
Healthcare Coding
MCITP Network Management
Network and Server Administrator
Therapeutic Massage
Veterinary Assisting
|
|
|
|
|
|
|
|
|
|
|
|
|
-12-
As an extension of our mission and historical foundation of offering business and business
related programming, we began offering our Master of Business Administration, or MBA, program at the Rapid City campus in 2000. We expanded the MBA program through online delivery upon HLC approval in 2001. In 2004, we received HLC approval to offer
the MBA program through our Best of Both Worlds-Instructional Delivery Platform program format in Bolivia, United Arab Emirates, and Chile. In 2006, we received HLC approval to offer the Master of Management degree. In 2009, we received HLC
approval to offer a Master of Science in Nursing degree program, and we have requested approval to expand the concentrations within this masters to address emerging needs in nursing management, informatics, and care coordination. In 2013, we
launched the Doctorate in Education (Ed.D.) and have requested to add the Masters of Management in Education. Both programs establish new markets for the university. With nationally recognized faculty in higher education and an anticipated gap
in senior leadership in higher education institutions, particularly community colleges, we plan to continue to seek opportunities to expand our graduate programming in these areas.
We are seeking to expand our programming in healthcare-related fields. Our undergraduate healthcare management program and Master of
Management degree with emphasis in healthcare administration were developed to meet the healthcare industrys need for healthcare professionals with strong business and management skills. We offer an Associate of Science in Nursing degree at
our Zona Rosa, Missouri and Denver, Colorado campuses. In addition, we offer an Licensed Practical Nursing to Bachelor of Science in Nursing program at our Overland Park and Wichita education sites and the Bachelor of Science in Nursing at our
Albuquerque, New Mexico; Bloomington, Minnesota; and Sioux Falls and Rapid City, South Dakota, educational sites to respond to the growing nationwide shortage of qualified nurses. We plan to offer additional Bachelor of Science in Nursing degrees at
the Austin and Mesquite, Texas, Indianapolis, Indiana, and Denver, Colorado educational sites over the next several years. An online Registered Nurse to Bachelor of Science in Nursing program is offered through the distance learning campus. We have
also developed an Associate of Applied Science in Clinical Laboratory Technician at our Zona Rosa, Missouri site to meet the growing demand of clinical laboratory technicians performing tests to aid physicians in diagnosing and treating patients.
Associate of Applied Science programs in Occupational Therapy Assistant at the Denver, Colorado, and Independence, Missouri locations, and Invasive Cardiovascular Technology at the Austin, Texas location have also been added to meet healthcare
needs. Additional allied health programs at the associate degree level are offered throughout the university based on local demand and workforce needs. With the expansion of undergraduate enrollment in healthcare-related programs and the emerging
demand observed from our alumni and other constituencies, we plan to expand our healthcare-related graduate programs. The burgeoning national need for masters qualified nursing administrators and nursing faculty, along with our experience in
developing and delivering nursing programs at the associate and bachelors degree levels, led us to develop a Master of Science in Nursing degree, which was approved by the HLC in 2009. We plan to continue to expand the master of science in
nursing program to include new concentrations and certificates to respond to external needs.
Third-Party Relationships
Collaborations
We work with local
businesses and corporations in the geographic areas where our educational sites are located to offer a variety of courses and schedule formats to assist busy professionals. For certain programs, we offer customized courses and schedules and on-site
classes. For example, for the nursing programs, we offer clinical experiences on-site at hospitals and other healthcare centers with which we have relationships to allow students to complete their clinical work on-site.
We also collaborate with a number of local and national entities to provide educational programs that they desire. Examples of these
collaborations include military memoranda of understanding and governmental and educational alliances. Among these alliances is our affiliation with the Servicemans Opportunity College, which was developed in response to the special needs of
adult continuing education for people in the armed forces.
Affiliations
We have utilized our expertise in curricula and online education technology to develop affiliations with a number of higher education
institutions to develop and deliver online courses and programming for their students. We provide courseware development, technical support and online class hosting services to various colleges, technical schools and training institutions in the
United States and Canada who do not have the capacity to develop and operate their own online curriculum for their students. We do not share revenues with these institutions, but charge fees for our services, enabling us to generate additional
revenue by leveraging our current online program infrastructure.
-13-
Associate to Bachelors Degree Completion Program
Our associate to bachelors degree completion programs, also called the 2 + 2 degree completion programs, are based on strategic
affiliations with various higher education institutions in the United States. These programs allow students with an associate degree to transfer into a bachelors degree.
Educational and Administrative Sites
Our
central administration is located in Rapid City, South Dakota. We lease all of our educational and administrative sites from third parties. As of May 31, 2014, we operated in the following locations:
|
|
|
|
|
|
|
State
|
|
Address
|
|
Approximate Size
|
|
Colorado:
|
|
8242 S. University Blvd., Suite 100
|
|
|
4,600 sq. ft.
|
|
|
|
Centennial, CO 80122-3178
|
|
|
|
|
|
|
|
|
|
1079 Space Center Dr.
|
|
|
5,500 sq. ft
|
|
|
|
Colorado Springs, CO 80915-3612
|
|
|
|
|
|
|
|
|
|
1915 Jamboree Dr., Suite 185
|
|
|
9,300 sq. ft.
|
|
|
|
Colorado Springs, CO 80920-5378
|
|
|
|
|
|
|
|
|
|
1325 S. Colorado Blvd. Suite 100
|
|
|
17,900 sq. ft.
|
|
|
|
Denver, CO 80222-3308
|
|
|
|
|
|
|
|
Indiana:
|
|
3600 Woodview Trace, Suite 200
Indianapolis, IN
46268-3167
|
|
|
16,375 sq. ft.
|
|
|
|
|
Kansas:
|
|
10310 Mastin St.
|
|
|
25,500 sq. ft.
|
|
|
|
Overland Park, KS 66212-5451
|
|
|
|
|
|
|
|
|
|
7309 E. 21st St. North, Suite G40
|
|
|
10,100 sq. ft.
|
|
|
|
Wichita, KS 67206-1179
|
|
|
|
|
|
|
|
|
|
8428 W. 13
th
St. N., Suite 120
|
|
|
6,600 sq. ft.
|
|
|
|
Wichita, KS 67212-2980
|
|
|
|
|
|
|
|
Minnesota:
|
|
7801 Metro Parkway, Suite 200
|
|
|
20,400 sq. ft.
|
|
|
|
Bloomington, MN 55425-1536
|
|
|
|
|
|
|
|
|
|
6200 Shingle Creek Parkway, Suite 130
|
|
|
14,300 sq. ft.
|
|
|
|
Brooklyn Center, MN 55430-2131
|
|
|
|
|
|
|
|
|
|
1550 W. Highway 36
Roseville, MN
55113-4035
|
|
|
14,800 sq. ft.
|
|
|
|
|
|
|
3906 E Frontage Highway 52 Rd. NW
Rochester, MN
55901-0108
|
|
|
7,150 sq. ft.
|
|
|
|
|
|
|
10901 Red Circle Dr., Suite 150
|
|
|
5,200 sq. ft.
|
|
|
|
Minnetonka, MN 55343-4545
|
|
|
|
|
|
|
|
|
|
513 W. Travelers Trail
|
|
|
6,000 sq. ft.
|
|
|
|
Burnsville, MN 55337-2548
|
|
|
|
|
|
|
|
Missouri:
|
|
3620 Arrowhead Ave.
|
|
|
18,300 sq. ft.
|
|
|
|
Independence, MO 64057-1791
|
|
|
|
|
-14-
|
|
|
|
|
|
|
7490 NW 87th St.
|
|
16,700 sq. ft.
|
|
|
Kansas City, MO 64153-1934
|
|
|
|
|
|
|
|
401 NW Murray Rd.
Lees Summit, MO
64081-1425
|
|
7,000 sq. ft.
|
|
|
|
|
|
1030 Wolfrum Rd.
|
|
8,000 sq. ft.
|
|
|
Weldon Spring, MO 63304-7795
|
|
|
|
|
|
Nebraska:
|
|
3604 Summit Plaza Dr.
|
|
9,500 sq. ft.
|
|
|
Bellevue, NE 68123-1065
|
|
|
|
|
|
New Mexico:
|
|
4775 Indian School Rd. NE, Suite 200
|
|
24,400 sq. ft.
|
|
|
Albuquerque, NM 87110-3976
|
|
|
|
|
|
|
|
10131 Coors Blvd., NW Suite I-01
|
|
6,200 sq. ft.
|
|
|
Albuquerque, NM 87114-4045
|
|
|
|
|
|
Oklahoma:
|
|
8040 S. Sheridan Rd.
|
|
8,600 sq. ft.
|
|
|
Tulsa, OK 74133-8945
|
|
|
|
|
|
Oregon:
|
|
13333 SW 68
th
Parkway, Suite 010
Tigard, OR 97223-8304
|
|
14,400 sq. ft.
|
|
|
|
South Dakota:
|
|
5301 S. Highway 16
|
|
99,600 sq. ft.
|
|
|
Rapid City, SD 57701-8931
|
|
|
|
|
|
|
|
1000 Ellsworth St., Suite 2400B
|
|
6,700 sq. ft.
|
|
|
Ellsworth AFB, SD 57706-4943
|
|
|
|
|
|
|
|
5801 S. Corporate
|
|
22,400q. ft.
|
|
|
Sioux Falls, SD 57108-5027
|
|
|
|
|
|
|
|
925 29th St. SE
|
|
4,700 sq. ft.
|
|
|
Watertown, SD 57201-9123
|
|
|
|
|
|
Texas:
|
|
13801 Burnet Rd., Suite 300
|
|
20,400 sq. ft.
|
|
|
Austin, TX 78727-1281
|
|
|
|
|
|
|
|
6836 Austin Center Blvd, Suite 270
Austin, TX
78731-3188 *
|
|
10,300 sq. ft.
|
|
|
|
|
|
1101 Central Expressway S., Suite 100 **
|
|
4,400 sq. ft.
|
|
|
Allen, TX 75013-8062
|
|
|
|
|
|
|
|
1015 West University Ave. Suite 700
Georgetown,
TX 78628-5355
|
|
7,170 sq. ft.
|
|
|
|
|
|
300 N. Coit Road, Suite 225
Richardson, TX
75080-5400
|
|
4,700 sq. ft.
|
|
|
|
|
|
475 State Highway 121 S. By-pass, Suite 150
|
|
5,500 sq. ft.
|
|
|
Lewisville, TX 75067-8193
|
|
|
|
|
18600 LBJ Freeway
|
|
16,800 sq. ft.
|
|
|
Mesquite, TX 75150-5628
|
|
|
|
|
|
|
|
6800 Westgate Blvd., Suite 101
|
|
6,300 sq. ft.
|
|
|
Austin, TX 78745-4868
11511 Katy Freeway, Suite 200 * **
Houston, TX
77079-1744
|
|
3,007 sq. ft.
|
*
|
- locations that are pending regulatory approval
|
**
|
- online learning call centers
|
-15-
Our on-site programs not only offer students, faculty and staff an opportunity to participate in
a more traditional college experience, but also provide online students, faculty and staff with a sense of connection to the university.
Faculty and
Other Employees
Our faculty includes full-time faculty members, and adjunct campus-based and online faculty members. As of
May 31, 2014, the university employed approximately 77 full-time and 578 part-time faculty members. Approximately 75% of our current faculty members hold a masters degree in their respective field and approximately 22% of our faculty
members hold a doctoral degree.
We follow a specific process for hiring faculty in accordance with published standards for faculty
members based on state regulations, HLC requirements and specialized standards.
We recruit qualified faculty through postings on the
universitys website, as well as placement of advertisements in local and national media. We review official transcripts to validate academic qualifications and faculty vitae to verify academic preparation consistent with the universitys
qualification guidelines, as well as engagement in relevant professional activities.
We recognize that most efforts to train, evaluate
and recognize faculty members must originate at the individual campus level. All faculty members complete an online faculty orientation, coordinated by the system academics office, which consists of seven modules addressing the universitys
mission and core values, the instructors role at the university, learning concepts and theories, good practices in teaching and assessment, classroom management, and accreditation standards and regulatory requirements related to academics.
Regularly scheduled webinars are also available for faculty development each quarter. In addition, the campus academic deans are responsible for local orientation and in-service programs for faculty, schedules for faculty appraisal, promotions and
merit increase recommendations, as well as formal and informal efforts to retain faculty members. Central academics and regional and campus deans establish and uphold the universitys policies and practices for faculty appraisal. We provide
ongoing and meaningful feedback on individual performance to our faculty members for their professional growth and for the continued advancement of the university.
Retention of quality adjunct faculty is a priority for us. To promote continuity within this vital teaching core, we have undertaken a number
of initiatives to retain adjunct faculty. We have made strides in improving faculty compensation over the last several years, and we recognize that additional improvements may be required to attract and retain a qualified faculty.
Faculty and staff are encouraged to actively participate in a variety of academic and non-academic organizations. Faculty members participate
in a wide variety of professional associations and activities at the local, state and regional level. We encourage our faculty to stay current on changes and trends within higher education, as well as their respective industries. Participation in
professional organizations by faculty and staff bring current information relevant to the universitys mission and programming to students and the workplace.
-16-
In addition to our faculty, as of May 31, 2014, we employed 907 staff and administrative
personnel in university services, academic advising and support, enrollment services, university administration, financial aid, information technology, human resources, corporate accounting, finance and other administrative functions. None of our
employees is a party to any collective bargaining or similar agreement with the university.
Marketing, Recruitment and Retention
Marketing.
We engage in a range of activities designed to generate awareness among prospective students. Such activities include
building brand awareness via internet platforms, television and radio advertising, direct mail, email, and print. The goal of the marketing department is to distribute relevant content to our target audiences in order to gain brand awareness, create
a desire to attend NAU by engaging our audiences, and support admissions in enrollment growth. NAUs audience is primarily adult learners choosing to advance their education for personal and career-related goals.
Recruitment.
Once a prospective student has indicated an interest in enrolling in one of our programs, the universitys
lead management system identifies and directs an admissions representative to initiate prompt communication. The admissions representative serves as the primary, direct contact for the prospective student, and the representatives goal is to
help the student gain sufficient knowledge and understanding of the universitys programs so the prospective student can assess whether the universitys offerings satisfy his or her goals.
Retention.
We utilize a learner services team to support students in advancing from matriculation through attainment of
educational goals. The team members monitor various risk factors, such as the failure to buy books for a registered course, lack of attendance or failure to participate in online orientation exercises. Upon identifying an at-risk student, the
university can interact with the student to assist him or her in continuing his or her program of study.
Student Support Services
Encouraging students to complete their degree programs is critical to our success. We invest great effort in developing and providing resources
that simplify the student enrollment process, acclimate students to our programs and online environment and support the student educational experience. Many of our support services, including academic, administrative and library services, are
accessible online, allowing users to access these services at a time and in a manner convenient for them.
The student support services we
provide include:
Academic and learner support services.
We provide students with a variety of services designed to support
their academic studies. We offer students entrance orientation, academic advising, technical support, research services, writing services, ADA accommodations, access to counseling, and tutoring.
Administrative services.
We provide students access to a variety of administrative services in person as well as telephonically
and via the Internet. For example, students can review class schedules, apply for financial aid, pay tuition and access their unofficial transcripts online. The universitys financial service representatives provide personalized online and
telephonic support to the students.
Library services.
We provide a mix of online and on-campus library resources, services
and instruction to support the educational and research endeavors of our students, faculty and staff, including physical and online libraries and online library resources available 24/7.
Career services.
For those students seeking to change careers or explore new career opportunities, we offer career services
support, including resume review and evaluation, career planning workshops and access to career services information for advice and support.
-17-
Technology support services.
We provide online technical support to help students
remedy technology-related issues. We also provide online tutorials and Frequently Asked Questions for students who are new to online coursework.
Admissions
Prospective students are
required to complete an application to enroll in our programs. Upon the prospective students submission of an application, the admissions representative and student services personnel assist the applicant through the admissions process,
arranging financial aid by financial services representatives, if needed, and registering for courses and preparing for matriculation. Prospective students also are required to complete placement tests, which enable the university to best serve the
student by enrolling him/her in classes to build any missing skills, thereby increasing his/her chances of success.
Applicants to the
universitys graduate programs must have an undergraduate degree from an accredited institution of higher learning in the United States or from an international institution of higher learning recognized by the ministry of education or other
appropriate government agency, and
|
|
|
a minimum grade point average of 2.75 achieved for all undergraduate work or
|
|
|
|
a minimum grade point average of 2.9 achieved for the last one-half of the credits earned toward a Bachelors degree; or
|
|
|
|
a minimum grade point average of 3.0 in two or more graduate level courses taken at a regionally accredited institution of higher learning or recognized foreign equivalent.
|
Undergraduate applicants must have graduated from a recognized high school (or the Department of Education or state-required accepted
equivalent) or submit an official transcript from an accredited higher education institution in the United States indicating completion of a postsecondary education program of at least two years that is acceptable for full credit toward a
Bachelors degree, with a minimum cumulative grade point average of 2.0.
Enrollment
Enrollments have decreased from approximately 11,470 students as of May 31, 2013 to approximately 10,850 students as of May 31, 2014,
representing an annual decrease of approximately 5.4%. As of May 31, 2014, we had 6,481 students enrolled in our online programs, 2,686 students enrolled on-campus, and 1,690 students enrolled through our hybrid learning centers. The average
age of our students is approximately 35 years.
The following is a summary of our student enrollment at May 31, 2014, and
May 31, 2013, by degree type and by instructional delivery method:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
May 31, 2014
|
|
|
May 31, 2013
|
|
|
|
No. of
Students
|
|
|
% of
Total
|
|
|
No. of
Students
|
|
|
% of
Total
|
|
Continuing Ed
|
|
|
12
|
|
|
|
0.1
|
%
|
|
|
0
|
|
|
|
0
|
%
|
Doctoral
|
|
|
37
|
|
|
|
0.3
|
%
|
|
|
0
|
|
|
|
0
|
%
|
Graduate
|
|
|
322
|
|
|
|
3.0
|
%
|
|
|
397
|
|
|
|
3.5
|
%
|
Undergraduate
|
|
|
10,486
|
|
|
|
96.6
|
%
|
|
|
11,075
|
|
|
|
96.5
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
|
|
|
10,857
|
|
|
|
100.0
|
%
|
|
|
11,472
|
|
|
|
100.0
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
May 31, 2014
|
|
|
May 31, 2013
|
|
|
|
No. of
Students
|
|
|
% of
Total
|
|
|
No. of
Students
|
|
|
% of
Total
|
|
Online
|
|
|
6,481
|
|
|
|
59.7
|
%
|
|
|
6,790
|
|
|
|
59.2
|
%
|
On-Campus
|
|
|
2,686
|
|
|
|
24.7
|
%
|
|
|
2,661
|
|
|
|
23.2
|
%
|
Hybrid
|
|
|
1,690
|
|
|
|
15.6
|
%
|
|
|
2,021
|
|
|
|
17.6
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
|
|
|
10,857
|
|
|
|
100.0
|
%
|
|
|
11,472
|
|
|
|
100.0
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
-18-
Tuition and Fees
Our tuition rates vary by educational site. Total tuition varies based upon several factors, including the number of credit hours for each
program, the degree level of the program, and geographic location.
Our students finance their education through a variety of sources,
including government sponsored financial aid, private and NAU provided scholarships, employer provided tuition assistance, veterans benefits, private loans and cash payments. A substantial portion of our students rely on funds received under
various government sponsored student financial aid programs, predominately Title IV programs. In the fiscal years ended May 31, 2014, 2013, and 2012, approximately 89.3%, 89.7%, and 84.7%, respectively, of our revenues (calculated on a cash
basis) were attributable to funds derived from Title IV programs.
We have a refund policy for tuition and fees based upon quarter start
dates. If a student drops or withdraws from a course during the first week of classes, 100% of the charges for tuition and fees are refunded. After the first week but during the first 60% of scheduled classes the percentage of tuition charges
refunded for a student who totally withdraws from NAU is based on a daily proration based on a percent of the term completed thru the last day of attendance (LDA)**. If the last day of attendance is beyond 60% of the scheduled classes, tuition and
fees are not refunded. Fees charged include specialty and program fees ranging from $25 to $551, depending on the program. A $75 administrative fee is assessed against each prorated refund. A refund minus a $75 administrative fee is made within 45
days of the day the students withdrawal is determined. If the student was a financial aid recipient, federal regulations establish a methodology for determining the amount of Title IV funds that must be returned to the financial aid programs
for students not completing 60% of the enrollment period.
**
|
Those students attending in the state of Oregon receive a prorated refund based on the LDA in each class.
|
Technology Systems
We remain focused on
leveraging the use of technology to increase efficiencies in our academic programs and our general administrative operations. This commitment requires not only institutional budget expenditures, but also orientation and training in the use of this
technology.
To service our online teaching we utilize Desire2Learn
TM
, or D2L, an
Internet-based learning management system. The features of this product include content display and organization, synchronous and asynchronous chat, private messaging, quizzing, student surveys and assignment submission and student tracking and
grading. The system is used to present online courses to both domestic and international students.
We have also developed and deployed an
Internet-based application called TEAMS to meet the growing needs of our online course delivery. TEAMS closely integrates with the D2L learning management system to allow for automated loading of students into D2L courses and provides a single point
to determine student and staff participation in the online courses. This application is designed to utilize the storage capability of a relational database to provide historical and real time information.
Recognizing the need to manage content used in the D2L learning management system, we implemented the Desire2Learn Learning Object
Repository application to input, organize, manage and display course materials. This application provides an Internet-based, content entry and editing interface that allows content experts to create and edit course content. Additionally, it
organizes text, images, documents and multimedia resources in a relational database, allowing the university to more easily identify and re-task existing content for new projects and courses through the use of Meta data. Finally, the application is
integrated with the learning management system and is used to display and deliver content seamlessly through D2L to students.
-19-
Intellectual Property
We rely on a combination of copyrights, trademarks, service marks, trade secrets, domain names and agreements with third parties to protect our
proprietary rights. Through our extensive development of electronic instructional materials, on-campus and online courseware and related processes, we continue to accumulate intellectual property that has provided the basis for improving quality of
instruction, programs and services to our students.
We rely on trademark and service mark protections in the United States and other
countries for our name and distinctive logos, along with various other trademarks and service marks related to specific offerings. We own federal registrations for our principal trademarks, National American University
®
and NAU
®
in the United States. These marks are important symbols for us and are used on our educational services and educational materials
and a range of other items, including clothing and other memorabilia. These brands appear in our advertising and are seen by members of the general public as well as our direct constituents. We also own domain name rights to national.edu
and other derivatives of that name, as well as a number of nau related domain names.
We publish intellectual property
policies in our faculty handbook and our employee handbook that outline the ownership of creative works and inventions produced by employees within the scope of their employment, compliance with copyright law and the use of our copyrighted
materials. When we hire content experts to develop curriculum, we require them to execute our standard agreement to confirm that all materials created under the scope of the work become our exclusive intellectual property. These agreements also
require the content experts to comply with all laws related to copyright and the use of copyrighted materials.
Real Estate Operations
Our real estate operations conduct business through various projects and associations, including Fairway Hills I and II, Park West, Vista Park,
Fairway Hills Park and Recreational Association, the Vista Park Homeowners Association and the Park West Homeowners Association. Fairway Hills I and Fairway Hills II are apartment buildings consisting of a total of 52 rental apartments
of which 99% were leased as of May 31, 2014. Park West consists of 48 apartment units and is owned by a partnership that is 50% owned by us and 50% owned by members of the Buckingham family (including Robert Buckingham, chairman of our
board of directors, and his siblings and the spouses and estates of his siblings). Park West apartment units are being converted to, and sold as, condominiums. While the conversion of the Park West building is not yet complete, as of May 31,
2014, 6 of the 48 available units in Park West have been sold. Currently, prices for Park West condominium units start at $139,000.
In
addition, in 2008, we began construction of a condominium development called Vista Park. Fairway Hills completed construction of a 24-unit condominium complex known as Vista Park Phase I by May 31, 2014 and has sold 13 of the available units.
Prices for Vista Park condominium units start at $160,000. We currently have plans to build three additional condominium complexes (Phases II, III and IV) in Vista Park, but construction of these additional phases is not expected to begin until
after the sale of a substantial number of the currently available condominiums in Vista Park Phase I. In total, and upon completion of all four phases of development, the Vista Park condominium complexes would consist of 96 condominium units.
In connection with the development of Vista Park and the conversion of Park West apartments, Fairway Hills has created two homeowners
associations, the Vista Park Homeowners Association and the Park West Homeowners Association, each of which is a non-profit corporation, to manage and sell the condominiums. In addition, the Fairway Hills Park and Recreational
Association, which is also a non-profit corporation, was created to operate as a homeowners association covering substantially all of the Fairway Hills development.
-20-
Environmental
Our facilities and operations are subject to a variety of environmental laws and regulations governing, among other things, the use, storage
and disposal of solid and hazardous substances and waste, and the clean-up of contamination at our facilities or off-site locations to which we send or have sent waste for disposal. If we do not maintain compliance with any of these laws and
regulations, or are responsible for a spill or release of hazardous materials, we could incur costs for clean-up, damages, and fines or penalties.
Compliance with Applicable Laws
We
strive to comply with applicable federal, state, and local laws and regulations. We have a designated university compliance officer and maintain an institutional compliance program that has:
|
|
|
A university compliance committee made up of representatives of departments and chaired by the university compliance officer;
|
|
|
|
Monitors compliance and, when gaps or violations occur, develops responses to correct deficiencies in a timely manner; and
|
|
|
|
Communicates institutional principles designed to deter wrongdoing and to promote ethical conduct.
|
Further, audits are periodically conducted to ensure compliance with applicable laws, including the following:
|
|
|
Federal Title IV student financial assistance program compliance attestation examinations are conducted annually to determine compliance and to identify any deficiencies requiring correction;
|
|
|
|
An audit of 401(k) retirement plans is conducted annually for compliance with applicable laws and fiduciary duties; and
|
|
|
|
Annual financial statements audited by an independent auditor.
|
REGULATORY MATTERS
We are subject to extensive regulation by state education agencies, accrediting commissions and the United States federal government through
the U.S. Department of Education (the Department of Education) under the Higher Education Act of 1965, as amended, (the Higher Education Act). The regulations, standards and policies of these agencies cover substantially all
of our operations, including the educational programs, facilities, instructional and administrative staff, administrative procedures, marketing, recruiting, finances, results of operations and financial condition.
As an institution of higher education that grants degrees and diplomas, we are required to comply with the requirements of state education
authorities. In addition, to participate in the federal programs of student financial assistance for our students, we are required to be accredited by an accrediting commission recognized by the Department of Education. Accreditation is a
non-governmental process through which an institution submits to qualitative review by an organization of peer institutions, based on the standards of the accrediting commission and the stated aims and purposes of the institution. The Higher
Education Act requires accrediting commissions recognized by the Department of Education to review and monitor many aspects of an institutions operations and to take appropriate action if the institution fails to meet the accrediting
commissions standards.
-21-
Our operations are also subject to regulation by the Department of Education due to our
participation in Title IV programs. To participate in Title IV programs, a school must receive and maintain authorization by the appropriate state education agency or agencies, be accredited by an accrediting commission recognized by the Department
of Education and be certified as an eligible institution by the Department of Education. Prior to July 1, 2010, Title IV programs included educational loans provided directly by the federal government, grant programs for students with
demonstrated financial need, and educational loans issued by private banks with below-market interest rates that were guaranteed by the federal government in the event of a students default on repayment of the loan. As of July 1, 2010,
all educational loans under Title IV are provided directly by the federal government.
We plan and implement our business activities to
comply with the standards of these regulatory agencies. Our chief executive officer, chief financial officer, and chief operations officer also provide oversight designed to ensure that we meet the requirements of this regulatory environment.
State Authorization and Regulation
We
are subject to extensive regulations by the states in which we are authorized or licensed to operate. State laws and regulations typically establish standards in areas such as instruction, qualifications of faculty, administrative procedures,
marketing, recruiting, financial operations and other operational matters, which can be different than and conflict with the requirements of the Department of Education and other applicable regulatory bodies. State laws and regulations may limit our
ability to offer educational programs and offer certain degrees. Some states may also prescribe financial regulations that are different from those of the Department of Education and many require the posting of surety bonds.
In addition, several states have sought to assert jurisdiction over educational institutions offering online degree programs that have no
physical location or other presence in the state but that have some activity in the state, such as enrolling or offering educational services to students who reside in the state, employing faculty who reside in the state or advertising or recruiting
prospective students in the state. State regulatory requirements for online education vary among the states, are not well developed in many states, are imprecise or unclear in some states and can change frequently. We have determined that our
activities in certain states constitute a presence requiring licensure or authorization under the current requirements of the state education agency in these states, and in other states we have approvals as we have determined necessary in connection
with our marketing and recruiting activities. We review the licensure requirements of other states to determine whether our activities in those states constitute a presence or otherwise require licensure or authorization by the applicable state
education agency and submit additional applications for licensure or authorization when necessary. We are required by the Higher Education Act to be authorized by applicable state educational agencies in South Dakota and other states where we are
located to participate in Title IV programs. See Regulatory Matters Regulation of Federal Student Financial Aid Programs State Authorization. We do not believe that any of the states in which we are currently licensed or
authorized, other than South Dakota, Colorado, Indiana, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, Oregon and Texas, are individually material to our operations. If we fail to comply with state licensing requirements, we may lose
our state licensure or authorizations. If we lose state licensure in a state in which we have a physical location, or in a state where we are required to maintain authorization for online education activities, we would also lose Title IV eligibility
in that state. If we are found not to be in compliance with state requirements for online learning, and a state seeks to restrict one or more of our business activities within its boundaries, we may not be able to recruit students from that state
and may have to cease providing educational programs to students in that state or may be subject to other sanctions, including fines or penalties. Compliance with these new and changing laws, regulations or interpretations related to state
authorization and offering programs via online delivery could increase our cost of doing business and affect our ability to recruit students in particular states, which could, in turn, adversely affect enrollments, revenues and our business.
-22-
State Professional Licensure
Many states have specific licensure requirements that an individual must satisfy to be licensed as a professional in specified fields,
including fields such as education and healthcare. These requirements vary by state and by field. A students success in obtaining licensure following graduation typically depends on several factors, including the background and qualifications
of the individual graduate, as well as the following factors, among others:
|
|
|
whether the institution and the program were approved by the state in which the graduate seeks licensure, or by a professional association;
|
|
|
|
whether the program from which the student graduated meets all requirements for professional licensure in that state;
|
|
|
|
whether the institution and the program are accredited and, if so, by what accrediting commissions; and
|
|
|
|
whether the institutions degrees are recognized by other states in which a student may seek to work.
|
Many states also require that graduates pass a state test or examination as a prerequisite to becoming certified in certain fields, such as
nursing. Many states also may require a criminal background clearance before granting certain professional licensures or certifications. Our catalog informs students that it is incumbent upon the student to verify whether a specific criminal
background clearance is required in their field of study prior to beginning course work.
Accreditation
We have been institutionally accredited since 1985 by the HLC, a regional accrediting commission recognized by the Department of Education. Our
accreditation was last reaffirmed in 2008 for the maximum term of 10 years as part of a regularly scheduled reaffirmation process. In May 2010, a three-person team from the HLC visited the universitys central administration offices in Rapid
City, South Dakota, in response to the universitys change of control request in connection with the November 2009 merger with Camden. The change of control request was approved with a visit scheduled in 2014-15. Accreditation is a private,
non-governmental process for evaluating the quality of educational institutions and their programs in areas, including student performance, governance, integrity, educational quality, faculty, physical resources, administrative capability and
resources and financial stability. To be recognized by the Department of Education, accrediting commissions must comply with Department of Education regulations, which require, among other things, that accrediting agencies adopt specific standards
for their review of educational institutions, conduct peer review evaluations of institutions and publicly designate those institutions that meet their criteria. An accredited school is subject to periodic review by its accrediting commissions to
determine whether it continues to meet the performance, integrity and quality required for accreditation.
There are six regional
accrediting commissions recognized by the Department of Education, each with a specified geographic scope of coverage, which together cover the entire United States. Most traditional, public and private non-profit, degree-granting colleges and
universities are accredited by one of these six regional accrediting commissions. The HLC, which accredits us, is the same regional accrediting commission that accredits other degree-granting public and private colleges and universities in the
states of Arizona, Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, West Virginia, Wisconsin and Wyoming.
-23-
Accreditation by the HLC is important to us for several reasons, one being that it enables our
students to receive Title IV financial aid. Other colleges and universities depend, in part, on an institutions accreditation in evaluating transfers of credit and applications to graduate schools. Employers rely on the accredited status of
institutions when evaluating candidates credentials, and students and corporate and government sponsors under tuition reimbursement programs consider accreditation as assurance that an institution maintains quality educational standards. If we
fail to satisfy the standards of the HLC, we could lose our accreditation by that agency, which would cause us to lose our eligibility to participate in Title IV programs.
The reauthorization of the Higher Education Act in 2008, and Department of Education regulations that became effective July 1, 2010,
require accrediting commissions to monitor the growth of institutions that they accredit. The HLC requires all affiliated institutions, including us, to complete an annual data report. If the non-financial data, particularly enrollment information,
and any other information submitted by the institution indicate problems, rapid change or significant growth, the HLC staff may require that the institution address any concerns arising from the data report in the next self-study and visit process
or may recommend additional monitoring. In addition, the Department of Education regulations that became effective July 1, 2010 require the HLC to notify the Department of Education if an institution accredited by the HLC that offers distance
learning programs, such as us, experiences an increase in its headcount enrollment of 50% or more in any fiscal year. The Department of Education may consider that information in connection with its own regulatory oversight activities.
In addition to institution-wide accreditation, there are numerous specialized accrediting commissions that accredit specific programs or
schools within their jurisdiction, many of which are in healthcare and professional fields. Accreditation of specific programs by one of these specialized accrediting commissions signifies that those programs have met the additional standards of
those agencies. In addition to being accredited by the HLC at the institutional level, we also had the following specialized accreditations as of May 31, 2014:
|
|
|
Specialized or Programmatic Accreditation
|
|
Accrediting Body
|
Selected Business Degree Programs (Associate of Applied Science, Bachelor of Science, Master of Management, Master of Business Administration degrees)
|
|
International Assembly for Collegiate Business Education
|
|
|
Health Information Technology (online program)
|
|
Commission on Accreditation for Health Informatics and Information Management
|
|
|
Medical Assisting (Albuquerque, New Mexico; Austin, Texas; Bloomington, Minnesota; Colorado Springs, Colorado; Denver, Colorado; Independence, Missouri; Kansas City (Zona Rosa), Missouri; Overland Park, Kansas; Wichita, Kansas;
Roseville, Minnesota; Sioux Falls, South Dakota, campuses)
|
|
Commission on Accreditation of Allied Health Education Programs on the recommendation of the Medical Assisting Education Review Board
|
|
|
Pharmacy Technician (Bloomington, Minnesota; Brooklyn Center, Minnesota; Roseville, Minnesota; Sioux Falls, South Dakota campuses)
|
|
American Society of Health-System Pharmacists
|
|
|
Veterinary Technology (Rapid City, South Dakota campus)
|
|
Committee on Veterinary Technician Education and Activities
|
|
|
Associate of Science Nursing Program (Kansas City (Zona Rosa), Missouri campus)
|
|
Missouri Board of Nursing Full Approval
|
|
|
Associate of Science Nursing Program (Denver, Colorado campus)
|
|
Colorado Board of Nursing Full Approval
|
|
|
Bachelor of Science in Nursing Program (Albuquerque, New Mexico campus)
|
|
New Mexico Board of Nursing Initial Approval
|
|
|
Bachelor of Science in Nursing Program (Bloomington, Minnesota campus)
|
|
Minnesota Board of Nursing Approval
|
|
|
Bachelor of Science in Nursing Program (Rapid City, South Dakota; Sioux Falls, South Dakota campuses)
|
|
South Dakota Board of Nursing Interim Approval
|
-24-
|
|
|
|
|
Bachelor of Science in Nursing and Licensed Practical Nurse Bridge to Bachelor of Science in Nursing Program (Overland Park, Kansas; Wichita West campuses)
|
|
Kansas State Board of Nursing Initial Approval
|
|
|
Online Registered Nurse to Bachelor of Science in Nursing Program (Distance Learning)
|
|
South Dakota Board of Nursing Approval
|
|
|
Associate of Science in Nursing Program (Kansas City (Zona Rosa), Missouri campus)
|
|
Accreditation Commission for Education in Nursing(former National League for Nursing Accrediting Commission) Initial Approval
|
|
|
Bachelor of Science in Nursing Program (all NAU campuses that listed above Albuquerque, Bloomington, Overland Park, Rapid City, Sioux Falls, and Wichita West campuses)
|
|
Commission on Collegiate Nursing Education Initial Accreditation
|
|
|
Licensed Practical Nurse Bridge to Bachelor of Science in Nursing Program (Overland Park, Kansas; Wichita West campuses)
|
|
Commission on Collegiate Nursing Education Initial Accreditation
|
|
|
Online Registered Nurse to Bachelor of Science in Nursing Program (Distance Learning)
|
|
Commission on Collegiate Nursing Education Initial Accreditation
|
|
|
Online Master of Science in Nursing Program (Distance Learning)
|
|
Commission on Collegiate Nursing Education Initial Accreditation
|
The American Bar Association has approved our paralegal studies program offered at the Rapid City and Sioux
Falls, South Dakota campuses
If we fail to satisfy the standards of any of these specialized accrediting commissions, we could lose the
specialized accreditation for the affected programs, which could result in materially reduced student enrollments in those programs.
Regulation of
Federal Student Financial Aid Programs
To be eligible to participate in Title IV programs, an institution must comply with specific
requirements contained in the Higher Education Act and the regulations issued thereunder by the Department of Education. An institution must, among other things, be licensed or authorized to offer its educational programs by the state or states in
which it is physically located (in our case, South Dakota, Colorado, Indiana, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, Oregon and Texas) and maintain institutional accreditation by an accrediting commission recognized by the
Department of Education.
The substantial amount of federal funds disbursed to schools through Title IV programs, the large number of
students and institutions participating in these programs and allegations of fraud and abuse by certain for-profit educational institutions have caused Congress to require the Department of Education to exercise considerable regulatory oversight
over for-profit educational institutions. As a result, for-profit educational institutions, including ours, are subject to extensive oversight and review. Because the Department of Education periodically revises its regulations and changes its
interpretations of existing laws and regulations, we cannot predict with certainty how the Title IV program requirements will be applied in all circumstances.
Significant factors relating to Title IV programs that could adversely affect us include the following:
Congressional Action and Changes in Department of Education Regulations.
Congress must reauthorize the Higher Education Act on a
periodic basis, usually every five to six years, and the most recent reauthorization occurred in August 2008. In addition, Congress must determine funding levels for Title IV programs on an annual basis and can change the laws governing Title IV
programs at any time.
-25-
Apart from Title IV programs, eligible veterans and military personnel may receive educational benefits for the pursuit of higher education. A reduction in federal funding levels for Title IV
programs, or for programs providing educational benefits to veterans and military personnel, could reduce the ability of some students to finance their education. Any action by Congress that significantly reduces Title IV program funding or the
ability of our students to participate in Title IV programs could have a material effect on our enrollments, business, financial condition and results of operations. Congressional action also may require us to modify our practices in ways that could
increase administrative costs and reduce profit margins, which could have a material effect on our business, financial condition and results of operations. In recent years, Congress has placed increased focus, including by holding hearings and
releasing reports, on the role that for-profit educational institutions play in higher education. The Government Accountability Office (the GAO) also has undertaken a review of various aspects of the proprietary sector, including
recruitment practices, educational quality, student outcomes, the sufficiency of integrity safeguards against waste, fraud and abuse in federal student aid programs and the degree to which proprietary institutions revenue is composed of Title
IV and other federal funding sources. These hearings and the GAO review are not formally related to any rulemaking by the Department of Education, but could lead to new or additional regulatory focus on proprietary educational institutions.
The U.S. Senate Committee on Health, Education, Labor and Pensions (the HELP Committee) held a series of hearings on the
proprietary education sector during 2010 and 2011 relating to student recruiting, accreditation matters, student debt, student success and outcomes, and other matters. On July 30, 2012, the majority staff of the HELP Committee released a
report, For Profit Higher Education: The Failure to Safeguard the Federal Investment and Ensure Student Success. While stating that proprietary colleges and universities have an important role to play in higher education and should be
well-equipped to meet the needs of non-traditional students who now constitute the majority of the postsecondary educational population, the report was highly critical of these institutions. The findings and recommendations contained in this report
could negatively impact our reputation and materially affect our business. The report may be used for future legislative proposals in Congress in connection with a reauthorization of the Higher Education Act or other proposed legislation that could
change the participation of proprietary institutions, including us, in Title IV programs. The report could also lead to further investigations of proprietary schools and additional regulations promulgated by the U.S. Department of Education.
In connection with the anticipated reauthorization of the Higher Education Act, on June 25, 2014, Senator Tom Harkin (D-IA) introduced
legislation that would amend the Higher Education Act in a number of significant ways, including that a for-profit institution would lose eligibility to participate in Title IV funds if the institution derives more than 85% of its revenues from
federal funds, including Title IV programs, revenue from the GI Bill and Department of Defense Tuition Assistance funds, and prohibiting postsecondary educational institutions, including us, from using federally-derived funds for marketing,
advertising and recruiting expenses. Other members of Congress have proposed legislation that could similarly have an adverse effect on our business. For example, Senators Dick Durbin (D-IL), Jack Reed (D-RI), Elizabeth Warren (D-MA), and Barbara
Boxer (D-CA) introduced the Protect Student Borrowers Act, which would assess penalties against institutions if their cohort default rate exceeds 15 percent. A bill introduced by the late Senator Frank Lautenberg (D-NJ) and Senator Tom
Harkin (D-IA), titled the Student First Act, would require Department of Education program reviews of institutions engaging in risky behavior, such as serial forbearance and default rate manipulation, spending more than 20
percent of revenue on recruiting and marketing, and deriving more than 85 percent of revenue from federal student aid sources. Senator Kay Hagan (D-NC) introduced the Protecting Financial Aid for Students and Taxpayers Act, which would
prohibit institutions from using revenues derived from federal educational assistance funds for advertising, marketing, or recruiting. All of these bills may serve as a basis of discussion during the reauthorization of the Higher Education Act.
Congress and the executive branch have also focused on educational benefits for military personnel and veterans. On December 8, 2010,
Senator Harkins staff released a memorandum entitled Benefitting Whom? For-Profit Education Companies and the Growth of Military Educational Benefits. On May 19, 2011, Senator Harkin spoke on the Senate floor regarding
marketing practices employed by for-profit
-26-
colleges with respect to veterans. In September 2011, a subcommittee of the U.S. Senate Homeland Security and Government Affairs Committee conducted hearings covering the quality of education
provided by proprietary institutions and treatment of educational benefits for military personnel for purposes of the 90/10 Rule (described below) on institutional eligibility for Title IV programs. On April 27, 2012, in response to alleged
abusive recruiting practices by for-profit institutions, President Obama signed an executive order aimed at providing military personnel, veterans and their family members with the resources they need to make an informed decision about their
educational prospects and other protections (the Executive Order). The Executive Order requires the Department of Education, the Department of Defense and the Department of Veterans Affairs to establish and implement
Principles of Excellence to apply to educational institutions receiving funding from federal military and veterans educational benefits programs. The goals of the Principles of Excellence are broadly stated in the Executive
Order and relate to disclosures on costs and amounts of costs covered by federal educational benefits, marketing standards, state authorization, accreditation approvals, standard institutional refund policies, educational plans and academic and
financial advising. Educational institutions were required to indicate whether or not they intend to comply with these Principles of Excellence by response to the Department of Veterans Affairs. NAU responded that we intend to comply with the
Principles of Excellence, as veterans and service members are valued constituencies within our student and prospective student populations. Also, on May 16, 2012, the U.S. House Veterans Affairs Subcommittee on Economic Opportunity
conducted a hearing focusing on the Executive Order and on recruitment of veterans and active duty military personnel. Additional hearings in the future by these committees may continue to increase Congressional focus on for-profit educational
institutions. We cannot predict whether, or the extent to which, these hearings and review will result in legislation or further rulemaking affecting our participation in Title IV programs. To the extent that any laws or regulations are adopted that
limit our participation in Title IV programs or the amount of student financial aid for which the students at our institutions are eligible, our enrollments, revenues and results of operation could be materially affected.
On October 29, 2010, following a negotiated rulemaking process that had commenced in May 2009, the Department published final regulations
(the Final Rules) pertaining to a number of Title IV program integrity issues. Negotiated rulemaking is a process whereby the Department of Education consults with members of the postsecondary education community to identify issues of
concern and attempts to agree on proposed regulatory revisions to address those issues before the Department of Education formally proposes any regulations. If the Department of Education and negotiators cannot reach consensus on the entire package
of draft regulations, the Department of Education is authorized to propose regulations without being bound by any agreements made in the negotiation process. The Final Rules became effective July 1, 2011.
Beginning in February 2014, the Department of Education held another round of negotiated rulemaking sessions related to proposed regulations
to address program integrity and improvement issues for the Title IV programs, including but not limited to, cash management of Title IV program funds and the use of debit cards and the handling of Title IV credit balances, state authorization for
programs offered through distance education or correspondence education, state authorization for foreign locations of institutions, clock to credit hour conversion requirements, the definition of adverse credit for borrowers of certain
loans, and the application of repeat coursework provisions to graduate and undergraduate programs. During the March 2014 negotiating session, the Department of Education proposed draft regulatory language regarding state authorization for programs
offered through distance education that would impose new requirements for students in such programs to be eligible for Title IV program funds and which, if ultimately promulgated into regulation, could materially decrease our revenue and liquidity,
and adversely affect our overall business. Because the Department of Education and negotiators did not reach consensus on the entire package of draft regulations, the Department of Education is authorized to propose regulations without being bound
by any agreements made in the negotiation process. We cannot predict the ultimate content or effective date of any new regulations that may emerge from this negotiated rulemaking process or the potential impact on NAUs programs. However, any
regulations that reduce or eliminate our students access to Title IV program funds, that require us to change or eliminate programs or that increase our costs of compliance could have an adverse effect on our business.
-27-
Gainful Employment.
Under the Higher Education Act, proprietary schools are
eligible to participate in Title IV programs in respect of educational programs that lead to gainful employment in a recognized occupation. Historically, this concept has not been defined in detail. On March 25, 2014, the Department
of Education published a Notice of Proposed Rulemaking in the Federal Register containing proposed regulations to define whether certain educational programs, including all programs offered by NAU, comply with the Higher Education Acts
requirement of preparing students for gainful employment in a recognized occupation. The proposed regulations would require each educational program covered by the rule to achieve threshold rates in three debt measure categories related to an annual
debt to annual earnings ratio, an annual debt to discretionary income ratio, and a program cohort default rate. The proposed regulations would cause each educational program covered by the rule, which includes all of NAUs educational programs,
to fail the requirement of preparing students for gainful employment if its graduates student loan debt payments exceed 12% of their total earnings and 30% of their discretionary earnings. Programs whose graduates have debt-to-earnings ratios
of 8% to 12% or debt-to-discretionary-earnings ratios of 20% to 30% would fall in a zone, and the institution would have to warn students that they might become ineligible for Title IV program funds. Programs that fail both
debt-to-earnings tests twice in any three-year period or are in the zone for four consecutive years would be ineligible for Title IV program funds. With respect to the programmatic cohort default rate component, programs whose borrower cohort
default rates exceed 30% for three consecutive years would be ineligible for federal student financial aid.
The debt-to-earnings ratios
and programmatic cohort default rates are calculated under complex methodologies and definitions outlined in the proposed regulations and, in some cases, are based on data that may not be readily accessible to institutions. The proposed regulations
also contain other provisions that, among other things, include disclosure, reporting and certification requirements. We are evaluating the potential impact of the proposed regulations. The proposed regulations were subject to comment by the public
through May 27, 2014, after which the Department of Education will consider revisions to the proposed regulations. The proposed regulations may or may not reflect the Department of Educations final regulations. New final Department of
Education regulations published on or before November 1, 2014 typically would have an effective date of July 1, 2015, although it is unknown at this time whether these regulations might have an earlier or later effective date. We cannot
predict the ultimate content or effective date of any new regulations that may emerge from this process or the potential impact on NAUs programs. However, any regulations that reduce or eliminate our students access to Title IV program
funds, that require us to change or eliminate programs or that increase our costs of compliance could have an adverse effect on our business.
Incentive Compensation.
An educational institution that participates in Title IV programs may not make any commission, bonus or
other incentive payments to any persons or entities involved in recruitment or admissions activities or in the awarding of financial aid. Historically, the Department of Education had recognized 12 safe harbor provisions that specify
certain activities and arrangements that were deemed to be permissible incentive compensation. As a result of the Final Rules, these 12 safe harbors were eliminated effective as of July 1, 2011. The Department of Education effectively took the
position that any commission, bonus or other incentive compensation based in any part, directly or indirectly, on securing enrollment or awarding financial aid is inconsistent with the prohibition against incentive compensation payment in the Higher
Education Act. The Department of Education contends that institutions do not need to rely on these safe harbors and can instead determine if compensation is permissible under the Higher Education Act by considering (1) whether it is a
commission, bonus or other incentive payment (meaning an award of money or something of value, other than a fixed salary or wages), paid or given for services rendered and (2) if so, whether that commission, bonus or other incentive payment is
given to a person based in any part, directly or indirectly, upon securing enrollments or awarding financial aid. The prohibition against incentive compensation applies to any person engaged in student recruitment or admissions activities or in
making financial aid award decisions, and any higher level employees with responsibility for such activities.
-28-
In the Final Rules, the Department of Education has maintained that institutions may make
merit-based adjustments to employee compensation, provided that those adjustments are not based, in any part, directly or indirectly, upon securing enrollments or awarding financial aid. Among other examples, the Department of Education provides
guidance that an institution may maintain a hierarchy of enrollment personnel with varying levels of responsibility and salary scales that reflect added amounts of responsibility, that an institution may promote personnel based on merit, and that an
institution may make compensation decisions based on seniority or length of employment, provided that such decisions are consistent with the prohibition on incentive compensation. In a Dear Colleague letter issued on March 17, 2011,
the Department of Education provided additional guidance regarding the scope of the prohibition on incentive compensation and to what employees and types of activities the prohibition applies. We have modified some of our compensation practices as a
result of the elimination of the safe harbors. These changes in our compensation practices could (1) reduce the effectiveness of our employees, and make it more difficult for us to attract and retain staff with the desired talent and motivation
to succeed and (2) impair our ability to sustain and grow our business. This could also increase marketing costs and reduce revenues if we are unable to maintain or increase student enrollments.
In addition, in recent years, several for-profit education companies have been faced with whistleblower lawsuits under the Federal False
Claims Act, known as qui tam cases, by current or former employees alleging violations of the prohibition against incentive compensation. In such cases, the whistleblowers claims are reviewed under seal by the Department of Justice
for potential intervention. If the Department of Justice elects to intervene, it assumes primary control over the litigation. In August 2011, the Department of Justice intervened in a qui tam matter pending against another for-profit education
company claiming violations of the incentive compensation prohibition. These types of claims against for-profit educational companies, and the Department of Justices interest in intervention, are expected to increase in the future. If the
Department of Education were to determine that we violated this requirement of Title IV programs, or if we were to be found liable in a False Claims action alleging a violation of this law, or if any third parties we have engaged were to violate
this law, we could be fined or sanctioned by the Department of Education or subjected to other monetary liability or penalties that could be substantial, including the possibility of treble damages under a False Claims action, any of which could
harm our reputation, impose significant costs and have a material effect on our business, financial condition and results of operations.
State Authorization.
To be eligible to participate in Title IV programs, an institution must be licensed or authorized to offer its educational programs by the
states in which it is physically located, in accordance with the Department of Educations regulations. Among other things, the Final Rules require that institutions demonstrate specific state authorization to operate educational programs
beyond secondary education and clarify what is required for an institution to be considered legally authorized in a state for purpose of participation in Title IV programs. Specifically, the Final Rules provide that, effective
July 1, 2011, the Department of Education would consider an institution to be legally authorized by a state if the state has a process, applicable to all institutions except tribal and federal institutions, to review and appropriately act on
complaints concerning the institution and to enforce applicable state laws, and the institution further satisfies one of the following requirements:
|
|
|
The state establishes the institution by name as an educational institution by charter, statute, constitutional provision or other action issued by an appropriate state agency or state entity, and the institution is
authorized to operate educational programs beyond secondary education, including programs leading to a certificate or degree;
|
|
|
|
The institution complies with applicable state approval or licensure requirements, except that a state may exempt an institution from any such requirement based on (1) the institutions accreditation by one or
more accrediting agencies recognized by the Department of Education or (2) the institution being in operation for at least 20 years; and
|
-29-
|
|
|
The state has a process, applicable to all institutions except federal and tribal institutions, to review and appropriately act on complaints concerning the institution and applicable state laws.
|
Under the Final Rules, institutions unable to obtain state authorization in a state under the above requirements were permitted to request a
one-year extension of the effective date of the regulation to July 1, 2012, and if necessary, an additional one-year extension of the effective date to July 1, 2013. The Department of Education has subsequently provided for additional
one-year extensions to July 1, 2014 and July 1, 2015. To receive an extension of the effective date, an institution must obtain from the state an explanation of how a one-year extension will permit the state to modify its procedures to
comply with the regulations.
We operate physical facilities offering educational programs in South Dakota, Colorado, Kansas, Minnesota,
Missouri, Nebraska, New Mexico, Oklahoma, and Texas. In each of these states, we maintain the required authorizations to offer our educational programs under state law. With respect to New Mexico, we are currently exempt under state law from a
requirement to be licensed by the New Mexico Higher Education Department because of our regional accreditation by the HLC. However, in order to comply with the Final Rules, we have voluntarily submitted an application for licensure to the New Mexico
Higher Education Department which remains pending as of this date.
Where required under applicable law, these authorizations from state
educational agencies are very important to us. To maintain requisite state authorizations, we are required to continuously meet standards relating to, among other things, educational programs, facilities, instructional and administrative staff,
marketing and recruitment, financial operations, addition of new locations and educational programs and various operational and administrative procedures. Failure to comply with applicable requirements of the state educational agencies in South
Dakota, Colorado, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma and Texas could result in us losing our authorization to offer educational programs in those states. If that were to occur, the applicable state educational agency could
force us to cease operations in that state. Even if the applicable state educational agency does not require the university to cease operations on an immediate basis, the loss of authorization by the state educational agency in such state would then
cause our campuses in such state to lose eligibility to participate in Title IV programs, and such loss of Title IV program eligibility could force us to cease operations in such state. Alternatively, the state educational licensing agencies could
restrict our ability to offer certain degree programs. Additionally, if the Department of Education were to determine that our authorizations in South Dakota, Colorado, Indiana, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, Oregon and
Texas did not satisfy the state authorization requirements of the Final Rules, the campuses in the relevant states could lose their eligibility to participate in Title IV programs, and such loss of Title IV program eligibility could force us to
cease operations in such state.
The Final Rules also included a requirement that an institution meet any state authorization requirements
in a state in which it has distance education students, but in which it is not physically located or otherwise subject to state jurisdiction as a condition of awarding Title IV funds to students in that state. In July 2011, a Federal District Court
issued an order vacating the regulation, which was sustained in June 2012 by the United States Court of Appeals for the District of Columbia Circuit. As described above under Congressional Action and Changes in Department of Education
Regulations, the Department of Education is again considering Title IV program regulations requiring state authorization for programs offered through distance education or correspondence education. We therefore cannot predict with any
certainty the impact of that rulemaking or any future regulation. Independent of this matter of federal regulation, several states have asserted jurisdiction over educational institutions offering online programs that have no physical location or
other presence in the state, but that have some activity in the state, such as enrolling or offering educational services to students who reside in the state, conducting practica or sponsoring internships in the state, employing faculty who reside
in the state or advertising to or recruiting prospective students in the state. Thus, our activities in certain states constitute a presence requiring licensure or authorization under requirements of state law, regulation or policy of the state
educational agency, even though we do not have
-30-
a physical facility in such states. Therefore, in addition to the states where we maintain physical facilities, we have either obtained approvals or exemptions, or are currently in the process of
obtaining such approvals or exemptions, that we believe are necessary in connection with our activities that may constitute a presence in such states requiring licensure or authorization by the state educational agency based on the laws, rules or
regulations of that state. Notwithstanding our efforts to obtain approvals or exemptions, state regulatory requirements for online education vary among the states, are not well developed in many states, are imprecise or unclear in some states and
can change frequently. Because we enroll students in online programs in all 50 states and the District of Columbia, we expect that regulatory authorities in other states where we are not currently licensed or authorized may request that we seek
additional licenses or authorizations for these institutions in their states in the future. If we fail to comply with state licensing or authorization requirements for a state, or fail to obtain licenses or authorizations when required, we could
lose state licensure or authorization by that state, which could prohibit us from recruiting prospective students or offering services to current students in that state. We could also be subject to other sanctions, including restrictions on
activities in that state, fines and penalties. We review the licensure requirements of other states when we believe that it is appropriate to determine whether our activities in those states may constitute a presence or otherwise may require
licensure or authorization by the respective state education agencies. New laws, regulations or interpretations related to offering educational programs online could increase our cost of doing business and affect our ability to recruit students in
particular states, which could, in turn, adversely affect our enrollments and revenues and have a material effect on our business.
Misrepresentation.
An institution participating in Title IV programs is prohibited from making misrepresentations regarding the
nature of its educational programs, the nature of financial charges and availability of financial assistance, or the employability of graduates. A misrepresentation is defined in the regulations as any false, erroneous or misleading statement to any
student or prospective student, any member of the public, an accrediting agency, a state agency or the Department of Education, and, significantly, the Final Rules as promulgated by the Department of Education defined misleading statements to
broadly include any statements that have a likelihood or tendency to deceive or confuse. However, in June 2012, the United States Court of Appeals for the District of Columbia Circuit vacated the regulation insofar as it defined misrepresentation to
include true and nondeceitful statements that have only the tendency or likelihood to confuse. If we or any entity, organization, or person with whom we have an agreement to provide educational programs or to provide marketing, advertising,
recruiting, or admissions services commit a misrepresentation for which a person could reasonably be expected to rely, or has reasonably relied, to that persons detriment, the Department of Education could initiate proceedings to revoke
our institutions Title IV eligibility, deny applications made by our institutions, impose fines, or initiate a limitation, suspension or termination proceeding against us. Further, although the Department of Education claims not to have
created any private right of action, the misrepresentation regulations as modified by the Final Rules could increase risk of
qui tam
actions under the False Claims Act.
Additional Provisions of the Final Rules.
In addition to the issues specifically addressed above, the Final Rules regarding
Title IV program integrity include provisions regarding the definition of a credit hour; written agreements between institutions, particularly institutions under common ownership or control; the administration of ability-to-benefit examinations;
requirements regarding an institutions return of Title IV program funds; and certain other issues pertaining to a students eligibility to receive Title IV program funds. The Department of Education also routinely issues Dear
Colleague Letters to provide guidance on certain areas of final regulations. This guidance is intended to assist institutions with understanding the regulations in these areas and does not change any of the regulations. The Department of
Education has issued numerous Dear Colleague Letters to provide guidance on the Final Rules. Compliance with the Final Rules or lack of sufficient guidance for compliance by the Department of Education, could have a material effect on our business.
Uncertainty surrounding application of the Final Rules, interpretive regulations or guidance by the Department of Education may continue for some period of time and could reduce our enrollment, increase our cost of doing business, and have a
material effect on our business, financial condition and results of operations.
-31-
Clery Act.
Between January and April 2014, the Department of Education held three
negotiated rulemaking sessions to implement the changes to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 U.S.C. § 1092(f)), or the Clery Act, required by March 2013 amendments to the Violence Against
Women Act, or VAWA. At the final meeting of the negotiated rulemaking committee on April 1, 2014, the committee reached consensus on the Departments proposed regulations, which were subsequently published for a 30-day public comment
period on June 20, 2014. Among other things, VAWA and the revised Clery Act regulations require institutions to compile statistics on additional categories of crimes reported to campus security authorities or local police agencies, to implement
ongoing crime awareness and prevention programs for students and employees, and to ensure that institutional disciplinary proceedings for certain enumerated crimes meet specific standards. While the Department of Educations final regulations
remain pending, the Department of Education notified institutions in a Dear Colleague Letter dated July 14, 2014 that until final regulations go into effect, the Department of Education expects institutions to make a good faith
effort to comply with the statutory requirements beginning October 1, 2014.
Eligibility and certification procedures.
Each institution must apply periodically to the Department of Education for continued certification to participate in Title IV programs. Such recertification generally is required every six years, but may be required earlier, including when an
institution undergoes a change in control. An institution may also come under the Department of Educations review when it expands its activities in certain ways, such as opening an additional location, adding a new educational program or
modifying the academic credentials it offers. The Department of Education may place an institution on provisional certification status if it finds that the institution does not fully satisfy all of the eligibility and certification standards and in
certain other circumstances, such as when an institution is certified for the first time or undergoes a change in control. During the period of provisional certification, the institution must comply with any additional conditions included in the
schools program participation agreement with the Department of Education. In addition, the Department of Education may more closely review an institution that is provisionally certified if it applies for recertification or approval to open a
new location, add an educational program, acquire another school or make any other significant change. If the Department of Education determines that a provisionally certified institution is unable to meet its responsibilities under its program
participation agreement, it may seek to revoke the institutions certification to participate in Title IV programs without advance notice or opportunity for the institution to challenge the action. Students attending provisionally certified
institutions remain eligible to receive Title IV program funds. Our current certification to participate in the Title IV programs, which is not provisional, was effective in June 2013 and extends through March 31, 2019.
Administrative capability.
Department of Education regulations specify extensive criteria by which an institution must
establish that it has the requisite administrative capability to participate in Title IV programs. To meet the administrative capability standards, an institution must, among other things:
|
|
|
comply with all applicable Title IV program requirements;
|
|
|
|
have an adequate number of qualified personnel to administer Title IV programs;
|
|
|
|
have acceptable standards for measuring the satisfactory academic progress of its students;
|
|
|
|
not have student loan cohort default rates above specified levels;
|
|
|
|
have various procedures in place for awarding, disbursing and safeguarding Title IV program funds and for maintaining required records;
|
|
|
|
administer Title IV programs with adequate checks and balances in its system of internal controls;
|
-32-
|
|
|
not be, and not have any principal or affiliate who is, debarred or suspended from federal contracting or engaging in activity that is cause for debarment or suspension;
|
|
|
|
provide financial aid counseling to its students;
|
|
|
|
refer to the Department of Educations Office of Inspector General any credible information indicating that any student, parent, employee, third-party servicer or other agent of the institution has engaged in any
fraud or other illegal conduct involving Title IV programs;
|
|
|
|
submit all required reports and financial statements in a timely manner; and
|
|
|
|
not otherwise appear to lack administrative capability.
|
If an institution fails to satisfy
any of these criteria, the Department of Education may:
|
|
|
require the institution to repay Title IV funds its students previously received;
|
|
|
|
transfer the institution from the advance method of payment of Title IV funds to heightened cash monitoring status or the reimbursement method of payment;
|
|
|
|
place the institution on provisional certification status; or
|
|
|
|
commence a proceeding to impose a fine or to limit, suspend or terminate the institutions participation in Title IV programs.
|
If the Department of Education determines that we failed to satisfy its administrative capability requirements, then our students could lose,
or be limited in their access to, Title IV program funding.
By letter dated February 4, 2013, the Department of Education advised
NAU that it was improperly limiting the amount of Title IV loan funds that students may receive in a given academic period based on students remaining maximum Title IV loan eligibility. As requested by the Department of Education, NAU
responded to the letter and, among other things, revised its financial aid award letter to allow a student to borrow the maximum eligible amount, the recommended amount or an alternative amount, to provide all currently enrolled students the option
of receiving additional Title IV loan funds for which the student qualified, and to revise certain of its policies and practices regarding the availability of Title IV loan funds. By letter dated May 8, 2013, the Department of Education
responded that the documents and examples submitted by NAU in response to the February 4, 2013 letter demonstrate that NAU has revised its procedures and is providing complete information to students regarding the maximum extent of student loan
eligibility.
Financial responsibility.
The Higher Education Act and Department of Education regulations establish
extensive standards of financial responsibility that institutions such as us must satisfy to participate in Title IV programs. The Department of Education evaluates institutions for compliance with these standards on an annual basis based on the
institutions annual audited financial statements as well as when the institution applies to the Department of Education to have its eligibility to participate in Title IV programs recertified. The most significant financial responsibility
standard is the institutions composite score, which is derived from a formula established by the Department of Education based on three financial ratios:
|
|
|
equity ratio, which measures the institutions capital resources, financial viability and ability to borrow;
|
|
|
|
primary reserve ratio, which measures the institutions ability to support current operations from expendable resources; and
|
|
|
|
net income ratio, which measures the institutions ability to operate at a profit or within its means.
|
-33-
The Department of Education assigns a strength factor to the results of each of these ratios on a
scale from negative 1.0 to positive 3.0, with negative 1.0 reflecting financial weakness and positive 3.0 reflecting financial strength. The Department of Education then assigns a weighting percentage to each ratio and adds the weighted scores for
the three ratios together to produce a composite score for the institution. The composite score must be at least 1.5 for the institution to be deemed financially responsible without the need for further Department of Education oversight. In addition
to having an acceptable composite score, an institution must, among other things, provide the administrative resources necessary to comply with Title IV program requirements, meet all of its financial obligations including required refunds to
students and any Title IV liabilities and debts, be current in its debt payments and not receive an adverse, qualified or disclaimed opinion by its accountants in its audited financial statements.
If the Department of Education determines that an institution does not meet the financial responsibility standards due to a failure to meet
the composite score or other factors, the institution should be able to establish financial responsibility on an alternative basis permitted by the Department of Education. This alternative basis could include, in the Department of Educations
discretion, posting a letter of credit, accepting provisional certification, complying with additional Department of Education monitoring requirements, agreeing to receive Title IV program funds under an arrangement other than the Department of
Educations standard advance funding arrangement, such as the reimbursement method of payment or heightened cash monitoring, or complying with or accepting other limitations on the institutions ability to increase the number of programs
it offers or the number of students it enrolls.
Our audited financial statements for the fiscal years ended May 31, 2014 and
May 31, 2013 indicated our composite scores for such fiscal years were 2.3 and 2.4, respectively, which are sufficient to be deemed financially responsible under the Department of Educations requirements. If we are unable to meet the
minimum composite score or comply with the other standards of financial responsibility, and could not post a required letter of credit or comply with the alternative bases for establishing financial responsibility, then our students could lose their
access to Title IV program funding.
Return of Title IV funds for students who withdraw.
When a student who has
received Title IV funds withdraws from school, the institution must determine the amount of Title IV program funds the student has earned. If the student withdraws during the first 60% of any period of enrollment or payment period,
the amount of Title IV program funds that the student has earned is equal to a pro rata portion of the funds the student received or for which the student would otherwise be eligible. If the student withdraws after the 60% threshold, then the
student is deemed to have earned 100% of the Title IV program funds he or she received. The institution must then return the unearned Title IV program funds to the appropriate lender or the Department of Education in a timely manner, which is
generally no later than 45 days after the date the institution determined that the student withdrew. If such payments are not timely made, the institution will be required to submit a letter of credit to the Department of Education equal to 25% of
the Title IV funds that the institution should have returned for withdrawn students in its most recently completed fiscal year. Under Department of Education regulations, late returns of Title IV program funds for 5% or more of the withdrawn
students in the audit sample in the institutions annual Title IV compliance audit for either of the institutions two most recent fiscal years or in a Department of Education program review triggers this letter of credit requirement. We
did not exceed this 5% threshold in our annual Title IV compliance audit for either of our two most recent fiscal years.
The
90/10 Rule.
A requirement of the Higher Education Act, commonly referred to as the 90/10 Rule, provides that an institution will be placed on provisional certification and may be subject to other conditions from the
Department of Education if, under a complex regulatory formula that requires cash basis accounting and other adjustments to the calculation of revenue, the institution derives more than 90% of its revenues for any fiscal year from Title IV program
funds, and, further, the institution is subject to loss of eligibility to participate in Title IV programs if it exceeds the 90% threshold for two consecutive fiscal years. This rule applies only to for-profit postsecondary educational institutions,
including NAU.
-34-
Using the Department of Educations formula under the 90/10 Rule, for our 2012, 2013 and
2014 fiscal years, we derived approximately 84.7%, 89.7% and 89.3%, respectively, of our revenues (calculated on a cash basis) from Title IV program funds. Recent changes in federal law that increased Title IV grant and loan limits, and any
additional increases in the future, may result in an increase in the revenues NAU receives from Title IV programs, which could make it more difficult for us to satisfy the 90/10 Rule. In addition, economic downturns that adversely affect
students employment circumstances could also increase their reliance on Title IV programs. We are exploring the feasibility of various potential measures that would be intended to reduce the percentage of NAUs cash basis revenue
attributable under the 90/10 Rule to Title IV Program funds. Certain measures that could be taken to maintain compliance with the 90/10 Rule may reduce our revenues, increase our operating expenses, or both, perhaps significantly.
Student loan defaults.
Under the Higher Education Act, an educational institution may lose its eligibility to participate in
some or all Title IV programs if defaults by its students on the repayment of loans received through either the Federal Family Education Loan (FFEL) Program or the Federal Direct Loan programs exceed certain levels. For each federal
fiscal year, the Department of Education calculates a rate of student defaults on such loans for each institution, known as a cohort default rate. An institutions cohort default rate for a federal fiscal year is calculated by
determining the rate at which borrowers that became subject to their repayment obligation in that federal fiscal year defaulted by the end of the following federal fiscal year. Before July 1, 2010, we participated in both the FFEL and Federal
Direct Loan programs. As of July 1, 2010, following the elimination of the FFEL program under federal law, we participate only in the Federal Direct Loan program. Defaults by students on the repayment of loans received through the FFEL program
still will be counted; however, in the calculation to determine our eligibility to participate in the Federal Direct Loan program.
If the
Department of Education notifies an institution that its cohort default rates for each of the three most recent federal fiscal years are 25% or greater, the institutions participation in the Federal Direct Loan and Pell Grant programs ends 30
days after that notification, unless the institution appeals that determination in a timely manner on specified grounds and according to specified procedures. In addition, an institutions participation in the Federal Direct Loan programs ends
30 days after notification by the Department of Education that the institutions most recent cohort default rate is greater than 40%, unless the institution timely appeals that determination on specified grounds and according to specified
procedures. An institution whose participation ends under either of these provisions may not participate in the Federal Direct Loan and Pell Grant programs, as applicable, for the remainder of the fiscal year in which the institution receives the
notification and for the next two federal fiscal years.
If an institutions cohort default rate equals or exceeds 25% in any single
federal fiscal year, the institution may be placed on provisional certification status. Provisional certification does not limit an institutions access to Title IV program funds, but it does subject an institution to closer review by the
Department of Education if the institution applies for recertification or approval to open a new location, add an educational program, acquire another school or make any other significant change. Additionally, the Department of Education may revoke
the certification of a provisionally-certified institution without advance notice if the Department of Education determines that the institution is not fulfilling material Title IV program requirements. We were approved to participate in the FFEL
program before its expiration on July 1, 2010, and we currently are approved to participate in the Federal Direct Loan program. The potential sanctions discussed in this section are based on the combined cohort default rate for loans issued to
students under both the FFEL program and the Federal Direct Loan program. Our official cohort default rates for the 2011, 2010 and 2009 federal fiscal years (the most recent federal fiscal years for which official cohort default rates as measured
over two federal fiscal years of borrower repayment have been issued by the Department of Education) were 14.9%, 15.6%, and 14.1 %, respectively.
-35-
The August 2008 reauthorization of the Higher Education Act included significant revisions to the
requirements concerning FFEL and Federal Direct Loan cohort default rates. Under the revised law, the period for which students defaults on their loans are included in the calculation of an institutions cohort default rate has been
extended by one additional year, which is expected to increase the cohort default rates for most institutions. During a transition period covering the cohort default rate for federal fiscal years 2009, 2010 and 2011, the Department of Education is
calculating and issuing to institutions their cohort default rates under both the former and revised methodologies. The revised law also increased the threshold for ending an institutions participation in the relevant Title IV programs from
25% to 30%, effective in 2012. Our official cohort default rate for federal fiscal years 2010 and 2009 as measured over three federal fiscal years of borrower repayment were 24.6% and 22.9%, respectively.
The Department of Education generally publishes draft cohort default rates in February of each year for the repayment period that ended the
prior September 30. In February 2014 we received notice that our draft cohort rate for students who entered repayment during the federal fiscal year ended September 30, 2011, measured over three federal fiscal years of borrower repayment,
was 21.5%. Draft cohort default rates do not result in sanctions, are subject to subsequent data corrections and appeals by an institution, and can change between their issuance to institutions and the Department of Educations release of
official cohort default rates, which are typically issued annually in September.
Compliance reviews.
We are subject to
announced and unannounced compliance reviews and audits by various external agencies, including the Department of Education, its Office of Inspector General, institutional and programmatic accreditors, state licensing agencies, agencies that have
previously guaranteed FFEL loans, various state approving agencies for financial assistance to veterans and accrediting commissions. As part of the Department of Educations ongoing monitoring of institutions administration of Title IV
programs, the Higher Education Act also requires institutions to annually submit to the Department of Education a Title IV compliance audit conducted by an independent certified public accountant in accordance with applicable federal and Department
of Education audit standards. In addition, to enable the Department of Education to make a determination of an institutions financial responsibility, each institution must annually submit audited financial statements prepared in accordance
with Department of Education regulations.
In response to our Title IV compliance audit for the period June 1, 2012, through
May 31, 2013, the Department of Education has requested additional information regarding courses offered and Title IV program funds awarded to students at our Wichita West campus before it was approved as an additional location by the
Department of Education in August 2013. We have responded to the Department of Educations requests and will cooperate with any additional requests regarding this matter. We are unable to predict when the Department of Education will complete
its review and issue a final determination letter.
On July 28, 2014, the department of Education notified us that is plans to conduct
on-site program reviews in August 2014 at our Rapid City and Lesss Summit campuses. The program reviews are expected to cover our administration of Title IV programs for the 2013-2014 award year, as well as our administration of the Clery Act
and related regulations and out compliance with the Drug-Free Schools and Communities Act and related regulations. We are unable to predict if or when the department of Education may issue any finding that arise from the program review. If the
Department of Education were to make significant findings of non-compliance in the final program review determination, it could have a material effect on our business, condition and results of operations.
Privacy of student records.
The Family Educational Rights and Privacy Act of 1974, or FERPA, and the Department of
Educations FERPA regulations require educational institutions to protect the privacy of students educational records by limiting an institutions disclosure of a students personally identifiable information without the
students prior written consent. FERPA also requires institutions to allow students to review and request changes to their educational records maintained by the institution, to notify students at least annually of this inspection right and to
maintain records in each students file listing requests for access to and disclosures of personally identifiable information and the interest of such party in that information. If an institution fails to comply with FERPA, the Department of
Education may require corrective actions by the institution or may terminate an institutions receipt of further federal funds. In addition, educational institutions are obligated to safeguard student information pursuant to the
Gramm-Leach-Bliley Act, or GLBA, a federal law designed to protect consumers personal financial information held by financial institutions and other entities that provide financial services to consumers. GLBA and the applicable GLBA
regulations require an institution to, among other things, develop and maintain a comprehensive, written information security program designed to protect against the unauthorized disclosure of personally identifiable financial information of
students, parents or other individuals with whom such institution has a customer relationship. If an institution fails to comply with the applicable GLBA requirements, it may be required to take corrective actions, be subject to monitoring and
oversight by the Federal Trade Commission, or FTC, and be subject to fines or penalties imposed by the FTC. For-profit educational institutions are also subject to the general deceptive practices jurisdiction of the FTC with respect to their
collection, use and disclosure of student information. The institution must also comply with the FTC Red Flags Rule, a section of the federal Fair Credit Reporting Act, that requires the establishment of guidelines and policies regarding identity
theft related to student credit accounts.
-36-
Potential effect of regulatory violations.
If we fail to comply with the
regulatory standards governing Title IV programs, the Department of Education could impose one or more sanctions, including transferring NAU to the reimbursement or cash monitoring method of payment, requiring us to repay Title IV program funds,
requiring us to post a letter of credit in favor of the Department of Education as a condition for continued Title IV certification, taking emergency action against us, initiating proceedings to impose a fine or to limit, suspend or terminate our
participation in Title IV programs or referring the matter for civil or criminal prosecution. If such sanctions or proceedings were imposed against us and resulted in a substantial curtailment or termination of our participation in Title IV
programs, our enrollments, revenues and results of operations could be materially affected.
In addition to the actions that may be
brought against us as a result of our participation in Title IV programs, we are also subject to complaints and lawsuits relating to regulatory compliance brought not only by regulatory agencies, but also by other government agencies and third
parties, such as current or former students or employees and other members of the public.
Regulatory Standards that May Restrict Institutional
Expansion or Other Changes
Many actions that we may wish to take in connection with expanding our operations or other changes are
subject to review or approval by the applicable regulatory agencies.
Adding teaching locations, implementing new educational
programs and increasing enrollment.
The requirements and standards of state education agencies, accrediting commissions and the Department of Education limit our ability in certain instances to establish additional teaching locations,
implement new educational programs or increase enrollment in certain programs. Many states require review and approval before institutions can add new locations or programs. The state educational agencies, the HLC and the specialized accrediting
commissions that authorize or accredit us and our programs generally require institutions to notify them in advance of adding new locations or implementing new programs, and upon notification may undertake a review of the quality of the facility or
the program and the financial, academic and other qualifications of the institution.
Under regulations adopted by the Department of
Education that were effective July 1, 2011, any educational institution that seeks to provide Title IV program funds to students enrolled in a new program that prepares students for gainful employment in a recognized occupation, which includes
all programs offered by NAU, must submit a notice to the Department of Education at least 90 days before the expected first day of class. These requirements were vacated by a Federal District Court on June 30, 2012 as part of a decision
regarding the final gainful employment regulations, and thus are not presently in effect. However, as a separate condition for an institution to participate in Title IV programs on a provisional basis, the Department of Education can require prior
approval of such programs or otherwise restrict the number of programs an institution may add or the extent to which an institution can modify existing educational programs. If an institution that is required to obtain the Department of
Educations advance approval for the addition of a new program or new location fails to do so, the institution may be liable for repayment of the Title IV program funds received by the institution or students in connection with that program or
enrolled at that location. Additionally, any delay in obtaining a required Department of Education approval could delay the introduction of the program, which could negatively impact our enrollment growth.
-37-
Provisional certification.
Each institution must apply to the Department of
Education for continued certification to participate in Title IV programs at least every six years and when it undergoes a change in control. An institution may also come under the Department of Educations review when it expands its activities
in certain ways, such as opening an additional location, adding an educational program or modifying the academic credentials that it offers.
The Department of Education may place an institution on provisional certification status if it finds that the institution does not fully
satisfy all of the eligibility and certification standards. In addition, if a company acquires a school from another entity, the acquired school will automatically be placed on provisional certification when the Department of Education approves the
transaction. During the period of provisional certification, the institution must comply with any additional conditions or restrictions included in its program participation agreement with the Department of Education. Students attending
provisionally certified institutions remain eligible to receive Title IV program funds, but if the Department of Education finds that a provisionally certified institution is unable to meet its responsibilities under its program participation
agreement, it may seek to revoke the institutions certification to participate in Title IV programs without advance notice or advance opportunity for the institution to challenge that action. In addition, the Department of Education may more
closely review an institution that is provisionally certified if it applies for recertification or approval to open a new location, add an educational program, acquire another school or make any other significant change.
Acquiring other schools.
While we have not acquired any other schools in the past, we may seek to do so in the future. The
Department of Education and virtually all state education agencies and accrediting commissions require a company to obtain their approval if it wishes to acquire another school. The level of review varies by individual state and accrediting
commission, with some requiring approval of such an acquisition before it occurs while others only consider approval after the acquisition has occurred. The approval of the applicable state education agencies and accrediting commissions is a
necessary prerequisite to the Department of Education certifying the acquired school to participate in Title IV programs. The restrictions imposed by any of the applicable regulatory agencies could delay or prevent our acquisition of other schools
in some circumstances.
Change in ownership resulting in a change in control.
Many states and accrediting commissions
require institutions of higher education to report or obtain approval of certain changes in control and changes in other aspects of institutional organization or control. The types of and thresholds for such reporting and approval vary among the
states and accrediting commissions. The HLC provides that an institution must obtain its approval in advance of a change in control, structure or organization for the institution to retain its accredited status. In addition, in the event of a change
in control, structure or organization, the HLC requires a post-transaction focused visit or other evaluation to review the appropriateness of its approval of the change and whether the institution has met the commitment it made to the HLC prior to
the approval. Other specialized accrediting commissions also require an institution to obtain similar approval before or after the event that constitutes a change in control under their standards.
Many states include the transfer of a controlling interest of common stock in the definition of a change in control requiring approval, but
their thresholds for determining a change in control vary widely. A change in control under the definition of one state educational agency that regulates us might require us to obtain approval of the change in control to maintain authorization to
operate in that state, and in some cases such states could require us to obtain advance approval of the change in control.
Under
Department of Education regulations, an institution that undergoes a change in control loses its eligibility to participate in Title IV programs and must apply to the Department of Education to reestablish such eligibility. If an institution files
the required application and follows other procedures, the Department of Education may temporarily certify the institution on a provisional basis following the change in control, so that the institutions students retain access to Title IV
program funds until the Department of Education completes its full review. In addition, the Department of Education will extend such temporary provisional certification if the institution timely files other required materials, including the approval
of the change in control by its state authorizing agency and accrediting commission and an audited balance sheet showing the financial condition of the institution or its parent corporation as of the date of the change in control. If the institution
fails to meet any of these applications and other deadlines, its certification will expire and its students will not be eligible to receive Title IV program funds until the Department of Education completes its full review, which commonly takes
several months and may take longer. If the Department of Education approves the application after a change in control, it will certify the institution on a provisional basis for a period of up to approximately three years.
-38-
Our November 2009 transaction with Dlorah was deemed to be a change of control for NAU by both
the Department of Education and the HLC. The HLCs approval of the change of ownership or control imposed several conditions consistent with its change of ownership procedures and requirements. These conditions include: (a) that we file a
progress report by week six of each semester providing our enrollment information by degree program and by location; (b) that we file a contingency report if there is any decision to offer a follow-up or secondary stock offering at least 90
days prior to such an offering so that the HLC may assess whether there may be a subsequent change of control under the HLCs policies; (c) that we undergo an evaluation within six months of the closing of the transaction focused on
ascertaining the appropriateness of the approval of the change of control and of the institutions compliance with any commitments made in the change of control application as well as with the applicable accreditation criteria and eligibility
requirements; and (d) that a stipulation be added to our affiliation status limiting the programs at the Masters level to existing programs and requiring us to seek the HLCs approval for the addition of any new Masters
degrees. With respect to the progress report condition, the HLC approval provided that, if the pattern of enrollment growth calls into question the capacity of the institution to provide quality teaching and learning, the HLC may schedule a focused
evaluation regarding this issue. Any failure by us to comply with the requirements of the Department of Education, the HLC or the state educational agencies from which we have a license or authorization, or a failure to obtain their approval of the
change in control, could result in loss of authorization, accreditation or eligibility to participate in Title IV programs and cause a significant decline in our student enrollments.
A change in control also could occur as a result of future transactions in which we are involved. Some corporate reorganizations and some
changes in the board of directors are examples of such transactions. In addition, Department of Education regulations provide that a change in control occurs for a publicly traded corporation if either: (a) there is an event that would obligate
the corporation to file a Current Report on Form 8-K with the Securities and Exchange Commission disclosing a change in control, or (b) the corporation has a stockholder that owns at least 25% of the total outstanding voting stock of the
corporation and is the largest stockholder of the corporation, and that stockholder ceases to own at least 25% of such stock or ceases to be the largest stockholder. These standards are subject to interpretation by the Department of Education. A
significant purchase or disposition of our voting stock in the future, including a disposition of our voting stock by Robert Buckinghams partnership or living trust, could be determined by the Department of Education to be a change in control
under this standard. The potential adverse effects of a change in control could influence future decisions by us and our stockholders regarding the sale, purchase, transfer, issuance or redemption of stock. In addition, the adverse regulatory effect
of a change in control also could discourage bids for our common stock and could have an adverse effect on the market price of our common stock.
Item 1A. Risk Factors.
The following risk factors and other information included in this Form 10-K should be carefully
considered. The risks and uncertainties described below are not the only ones we face. Additional risks and uncertainties not presently known to us or that we currently believe are not material may also adversely affect our business, financial
condition, operating results, cash flows and prospects.
Risks Related to the Extensive Regulation of our Business
If we fail to comply with the extensive regulatory requirements governing our university, we could incur significant monetary liabilities, fines and
penalties, including loss of access to federal student loans and grants for our students, on which we are substantially dependent.
-39-
For our fiscal year ended May 31, 2014, we derived approximately 89.3% of our revenues
(calculated on a cash basis) from federal student financial aid programs, known as Title IV programs, administered by the United States Department of Education, or the Department of Education. A significant percentage of our students rely on the
availability of Title IV program funds to finance their cost of attending NAU. To participate in Title IV programs, a postsecondary institution must be authorized by the appropriate state education agency or agencies, be accredited by an accrediting
commission recognized by the Department of Education, and be certified as an eligible institution by the Department of Education. In addition, NAUs operations and programs are regulated by other state education agencies and additional
accrediting commissions. We are subject to extensive regulation by the education agencies of multiple states, the HLC of the North Central Association of Colleges and Schools, or the HLC, which is our institutional accrediting commission, various
specialized accrediting commissions, and the Department of Education. These regulatory requirements cover the vast majority of our operations, including our educational programs, instructional and administrative staff, administrative procedures,
marketing, student recruiting and admissions, and financial operations. These regulatory requirements also affect our ability to open additional schools and locations, add new educational programs, change existing educational programs and change our
ownership structure.
The agencies and commissions that regulate our operations periodically revise their requirements and modify their
interpretations of existing requirements. Regulatory requirements are not always precise and clear, and regulatory agencies may sometimes disagree with the way we interpret or apply these requirements. Any misinterpretation by us of regulatory
requirements could adversely affect our business, financial condition and results of operations. If we fail to comply with any of these regulatory requirements, we could suffer financial penalties, limitations on our operations, loss of
accreditation, termination of or limitations on our ability to grant degrees and certificates, or limitations on or termination of our eligibility to participate in Title IV programs, each of which could materially affect our business, financial
condition and results of operations. In addition, if we are charged with regulatory violations, our reputation could be damaged, which could have a negative impact on our enrollments and materially affect our business, financial condition and
results of operations. We cannot predict with certainty how all of these regulatory requirements will be applied, or whether we will be able to comply with all of the applicable requirements in the future.
If we lose our eligibility to participate in Title IV programs for any reason, we would experience a dramatic and adverse decline in revenue,
financial condition, results of operations and future growth prospects. Furthermore, we would be unable to continue our business as it currently is conducted, which would be expected to have a material effect on our ability to continue as a going
concern.
Congress may revise the laws governing Title IV programs or reduce funding for those programs which could reduce our enrollment and
revenue and increase costs of operations.
Political and budgetary concerns significantly affect Title IV programs. The Higher
Education Act of 1965, as amended, which is a federal law that governs Title IV programs, must be periodically reauthorized by Congress and was most recently reauthorized in August 2008. Congress also must determine funding levels for Title IV
programs on an annual basis and can change the laws governing Title IV programs at any time. Apart from Title IV programs, eligible veterans and military personnel may receive educational benefits for the pursuit of higher education. A reduction in
federal funding levels for Title IV programs, or for programs providing educational benefits to veterans and military personnel, could reduce the ability of some students to finance their education. We cannot predict with certainty the nature of any
new regulatory requirements, other future revisions to the law or funding levels for Title IV programs. Because a significant percentage of our revenue is and is expected to be derived from Title IV programs, any action by Congress that
significantly reduces Title IV program funding or the ability of us or our students to participate in Title IV programs could have a material effect on our enrollments, business, financial condition and results of operations. Congressional action
also may require us to modify our practices in ways that could increase administrative costs and reduce profit margins, which could have a material effect on our business, financial condition and results of operations.
-40-
If Congress significantly reduced the amount of available Title IV program funding, we would
attempt to arrange for alternative sources of financial aid for our students, such as private sources. We cannot provide assurance that one or more private organizations would be willing or able to provide sufficient loans to students attending one
of our schools or programs, or that the interest rate and other terms of such loans would be as favorable as Title IV program loans or acceptable to our students or that such private sources would be adequate to replace the full amount of the
reduction in Title IV program funding. Therefore, even if some form of private financing sources become available, our enrollment could be materially affected. In addition, private organizations could require us to guarantee all or part of this
assistance resulting in additional costs to us. If we were to provide more direct financial assistance to our students, we would assume increased credit risks and incur additional costs, which could have a material effect on our business, financial
condition and results of operations.
New rulemaking by the Department of Education could result in regulatory changes that could reduce our
enrollment and revenue, increase costs of operations, and adversely affect our business.
Negotiated rulemaking is a process
whereby the Department of Education consults with members of the postsecondary education community to identify issues of concern and attempts to agree on proposed regulatory revisions to address those issues before the Department of Education
formally proposes any regulations. If the Department of Education and negotiators cannot reach consensus on the entire package of draft regulations, the Department of Education is authorized to propose regulations without being bound by any
agreements made in the negotiation process.
On October 29, 2010, following a negotiated rulemaking process that had commenced in May
2009, the Department published final regulations (the Final Rules) pertaining to a number of Title IV program integrity issues. The Final Rules became effective July 1, 2011.
Beginning in February 2014, the Department of Education held negotiated rulemaking sessions related to proposed regulations to address program
integrity and improvement issues for the Title IV programs, including but not limited to, cash management of Title IV program funds and the use of debit cards and the handling of Title IV credit balances, state authorization for programs offered
through distance education or correspondence education, state authorization for foreign locations of institutions, clock to credit hour conversion requirements, the definition of adverse credit for borrowers of certain loans, and the
application of repeat coursework provisions to graduate and undergraduate programs. During the March 2014 negotiating session, the Department of Education proposed draft regulatory language regarding state authorization for programs offered through
distance education that would impose new requirements for students in such programs to be eligible for Title IV program funds and which, if ultimately promulgated into regulation, could materially decrease our revenue and liquidity, and adversely
affect our overall business. Because the Department of Education and negotiators did not reach consensus on the entire package of draft regulations, the Department of Education is authorized to propose regulations without being bound by any
agreements made in the negotiation process. We cannot predict the ultimate content or effective date of any new regulations that may emerge from this negotiated rulemaking process or the potential impact on NAUs programs. However, any
regulations that reduce or eliminate our students access to Title IV program funds, that require us to change or eliminate programs or that increase our costs of compliance could have an adverse effect on our business.
On March 25, 2014, the Department of Education published a Notice of Proposed Rulemaking in the Federal Register containing proposed
regulations to define whether certain educational programs, including all programs offered by NAU, comply with the Higher Education Acts requirement of preparing students for gainful employment in a recognized occupation. The proposed
regulations would require each educational program covered by the rule to achieve threshold rates in three debt measure categories related to an annual debt to annual earnings ratio, an annual debt to discretionary income ratio, and a program cohort
default rate. The proposed regulations would cause each educational program covered, by the rule, which includes all of NAUs educational programs, to fail the requirement of preparing students for gainful employment if its graduates
student loan debt payments exceed 12% of their total earnings and 30% of their discretionary earnings. Programs whose graduates have debt-to-earnings ratios of 8% to 12% or debt-to-discretionary-earnings ratios of 20% to 30% would fall in a
zone, and the institution would have to warn students that they might become ineligible for Title IV program funds. Programs that fail both debt-to-earnings tests twice in any three-year period or are in the zone for four consecutive
years would be ineligible for Title IV program funds. With respect to the programmatic cohort default rate component, programs whose borrower cohort default rates exceed 30% for three consecutive years would be ineligible for federal student
financial aid.
-41-
The debt-to-earnings ratios and programmatic cohort default rates are calculated under complex
methodologies and definitions outlined in the proposed regulations and, in some cases, are based on data that may not be readily accessible to institutions. The proposed regulations also contain other provisions that, among other things, include
disclosure, reporting and certification requirements. We are evaluating the potential impact of proposed regulations. The proposed regulations were subject to comment by the public through May 27, 2014, after which the Department of Education
will consider revisions to the proposed regulations. The proposed regulations may or may not reflect the Department of Educations final regulations. New final Department of Education regulations published on or before November 1, 2014
typically would have an effective date of July 1, 2015, although it is unknown at this time whether these regulations might have an earlier or later effective date. We cannot predict the ultimate content or effective date of any new regulations
that may emerge from this process or the potential impact on NAUs programs. However, any regulations that reduce or eliminate our students access to Title IV program funds, that require us to change or eliminate programs or that increase
our costs of compliance could have an adverse effect on our business.
Between January and April 2014, the Department of Education held
three negotiated rulemaking sessions to implement the changes to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 U.S.C. § 1092(f)), or the Clery Act, required by March 2013 amendments to the Violence
Against Women Act, or VAWA. At the final meeting of the negotiated rulemaking committee on April 1, 2014, the committee reached consensus on the Departments proposed regulations, which were subsequently published for a 30-day public
comment period on June 20, 2014. Among other things, VAWA and the revised Clery Act regulations require institutions to compile statistics on additional categories of crimes reported to campus security authorities or local police agencies, to
implement ongoing crime awareness and prevention programs for students and employees, and to ensure that institutional disciplinary proceedings for certain enumerated crimes meet specific standards. While the Department of Educations final
regulations remain pending, the Department of Education notified institutions in a Dear Colleague Letter dated July 14, 2014 that until final regulations go into effect, the Department of Education expects institutions to make a
good faith effort to comply with the statutory requirements beginning October 1, 2014.
We cannot predict with certainty the impact
of the Final Rules or any other regulations resulting from current or future rulemaking activities by the Department of Education, on our operations, nor can we predict the timing and impact of other legislative or regulatory changes. Compliance
with the Final Rules or any other regulations that are promulgated through the current or future negotiated rulemaking processes, other legislation promulgated by Congress, any executive orders issued by the executive branch, and other new and
changing regulations and regulatory agency measures, could reduce our enrollments, increase our cost of doing business, and have a material effect on our business.
The recently increased focus by Congress on the for-profit education sector could result in legislation or further Department of Education rulemaking
restricting Title IV program participation by proprietary schools in a manner that could materially affect our business.
Recently, Congress has placed increased focus on the role that for-profit educational institutions play in higher education. Congress has been
holding various hearings on and requesting the GAO to conduct reviews of the proprietary education sector. The HELP Committee held a series of hearings on the proprietary education sector during 2010 and 2011 relating to student recruiting,
accreditation matters, student debt, student success and outcomes, and other matters. On July 30, 2012, the majority staff of the HELP Committee released a report, For Profit Higher Education: The Failure to Safeguard the Federal
Investment and Ensure Student Success. While stating that proprietary colleges and universities have an important role to play in higher education and should be well-equipped to meet the needs of non-traditional students who now constitute the
majority of the postsecondary educational population, the report was highly critical of these institutions. The report may be used for future legislative proposals in Congress in connection with a reauthorization of the Higher Education Act or other
proposed legislation that could change the participation of proprietary institutions, including us, in Title IV programs. The report could also lead to further investigations of proprietary schools and additional regulations promulgated by the U.S.
Department of Education.
-42-
Congress and the executive branch have also focused on educational benefits for military
personnel and veterans. On April 27, 2012, in response to alleged abusive recruiting practices by for-profit institutions, President Obama signed an executive order aimed at providing military personnel, veterans and their family members with
the resources they need to make an informed decision about their educational prospects and other protections (the Executive Order). The Executive Order requires the Department of Education, the Department of Defense and the Department of
Veterans Affairs to establish and implement Principles of Excellence to apply to educational institutions receiving funding from federal military and veterans educational benefits programs. The goals of the Principles of Excellence are
broadly stated in the Executive Order and relate to disclosures on costs and amounts of costs covered by federal educational benefits, marketing standards, state authorization, accreditation approvals, standard institutional refund policies,
educational plans and academic and financial advising. Educational institutions were required to indicate whether or not they intend to comply with these Principles of Excellence by response to the Department of Veterans Affairs. NAU responded that
we intend to comply with the Principles of Excellence, as veterans and service members are valued constituencies within our student and prospective student populations. See Regulatory Matters Regulation of Federal Student Financial Aid
Programs Congressional Action and Changes in Department of Education Regulations.
In connection with the anticipated
reauthorization of the Higher Education Act, on June 25, 2014, Senator Tom Harkin (D-IA) introduced legislation that would amend the Higher Education Act in a number of significant ways, including that a for-profit institution would lose
eligibility to participate in Title IV funds if the institution derives more than 85% of its revenues from federal funds, including Title IV programs, revenue from the GI Bill and Department of Defense Tuition Assistance funds, and prohibiting
postsecondary educational institutions, including us, from using federally-derived funds for marketing, advertising and recruiting expenses. Other members of Congress have proposed legislation that could similarly have an adverse effect on our
business. For example, Senators Dick Durbin (D-IL), Jack Reed (D-RI), Elizabeth Warren (D-MA), and Barbara Boxer (D-CA) introduced the Protect Student Borrowers Act, which would assess penalties against institutions if their cohort
default rate exceeds 15 percent. A bill introduced by the late Senator Frank Lautenberg (D-NJ) and Senator Tom Harkin (D-IA), titled the Student First Act, would require Department of Education program reviews of institutions engaging in
risky behavior, such as serial forbearance and default rate manipulation, spending more than 20 percent of revenue on recruiting and marketing, and deriving more than 85 percent of revenue from federal student aid sources. Senator Kay
Hagan (D-NC) introduced the Protecting Financial Aid for Students and Taxpayers Act, which would prohibit institutions from using revenues derived from federal educational assistance funds for advertising, marketing, or recruiting. All
of these bills may serve as a basis of discussion during the reauthorization of the Higher Education Act.
We cannot predict whether, or
the extent to which, these hearings and review will result in legislation or further rulemaking affecting our participation in Title IV programs. To the extent that any laws or regulations are adopted that limit our participation in Title IV
programs or the amount of student financial aid for which the students at our institutions are eligible, our enrollments, revenues and results of operation could be materially affected.
-43-
Recent statutory and regulatory changes substantially increased reporting and other requirements that could
impair our reputation and adversely affect our enrollments. Our failure to comply with or accurately interpret pertinent disclosure requirements may subject us to penalties and other sanctions.
The most recent reauthorization of the Higher Education Act, in August 2008, contains numerous revisions to the requirements governing Title
IV programs. Among other things, institutions participating in Title IV programs are subject to extensive additional reporting and disclosure requirements. The Final Rules published by the Department of Education in October 2010 that became
effective July 1, 2011 require a number of specific disclosures to students and prospective students regarding our educational programs. Such disclosures include the occupations that NAUs educational programs prepare students to enter
upon completing their program, total program costs and median student debt incurred for our programs, along with program completion and placement rates for our programs. Any failure by us to properly interpret these new requirements could subject us
to limitation, suspension or termination of our eligibility to participate in Title IV programs, the imposition of conditions on our participation in Title IV programs, monetary liabilities, fines and penalties or other sanctions imposed by the
Department of Education, which could have a material effect on our business, financial condition and results of operations. The prospect of such sanctions may cause us to conservatively interpret the new reporting requirements of Title IV programs
by the Department of Education, which may limit our flexibility in operating our business.
If any of the education regulatory agencies or
commissions that regulate us do not approve or delay any required approvals of transactions involving a change of control, our ability to operate or participate in Title IV programs may be impaired.
If we experience a change in control under the standards of the Department of Education, the HLC, any applicable state educational licensing
agency, or any specialized accrediting agency commission, we must notify or seek the approval of each such agency. These agencies do not have uniform criteria for what constitutes a change in control. Transactions or events that typically constitute
a change in control include significant acquisitions or dispositions of the voting stock of an institution or its parent company, and significant changes in the composition of the board of directors of an institution or its parent company. Some of
these transactions or events may be beyond our control. Our failure to obtain, or a delay in receiving, approval of any change in control from the Department of Education, the HLC or applicable state educational licensing agencies could impair our
ability to operate or participate in Title IV programs, which could have a material effect on our business, financial condition and results of operations. Failure to obtain, or a delay in receiving, approval of any change in control from any state
in which we are currently licensed or authorized, or from any of our specialized accrediting commissions, could require us to suspend our activities in that state or suspend offering the applicable programs until we receive the required approval, or
could otherwise impair our operations. The potential adverse effects of a change in control could influence future decisions by us and our stockholders regarding the sale, purchase, transfer, issuance or redemption of our stock, which could
discourage bids for outstanding shares of the stock and could have an adverse effect on the market price of our shares.
Our failure to satisfy the
conditions imposed by the Higher Learning Commission with respect to its prior approval of the transaction with Dlorah could result in the loss of NAUs accreditation by the Higher Learning Commission.
The HLCs approval of the November 2009 transaction whereby Dlorah became our wholly owned subsidiary was subject to several conditions,
consistent with the HLCs change of ownership procedures and requirements. These conditions include: (a) that NAU file a progress report by week six of each semester providing enrollment information by degree program and by location;
(b) that NAU file a contingency report if there is any decision to offer a follow-up or secondary stock offering at least 90 days prior to such an offering so that the HLC may assess whether there may be a subsequent change of control under the
HLCs policies; (c) that NAU undergo an evaluation within six months of the closing of our transaction with Dlorah focused on ascertaining the appropriateness of the approval of the change of control and of NAUs compliance with any
commitments made in the change of control application as well as with the applicable accreditation criteria and eligibility requirements; and (d) that a stipulation be added to the affiliation status of NAU limiting the programs at the
Masters degree level to existing programs and requiring NAU to seek the HLCs approval for the addition of any new Masters degrees. Any failure on our part to satisfy these conditions may result in the loss of our accreditation by
the HLC, which would prevent us from participating in Title IV programs and could cause a significant decline in our student enrollments.
-44-
We cannot offer new programs, expand our operations into certain states or acquire additional schools if
such actions are not approved by the applicable regulatory and accrediting agencies, and we may have to repay Title IV funds disbursed to students enrolled in any such programs, schools or states if we do not obtain prior approval.
Our expansion plans include offering new educational programs, expanding operations in additional states and potentially acquiring existing
schools from other companies. If we are unable to obtain the necessary approvals for such new programs, operations or acquisitions from the Department of Education, the HLC or any applicable state educational licensing agency or accrediting
commission, or if we are unable to obtain such approvals in a timely manner, our ability to consummate the planned actions and provide Title IV program funds to any affected students would be impaired, which could have a material effect on our
expansion plans and growth. If we were to determine erroneously that any such action did not need approval or that we had obtained all required approvals, including all required approvals for each of our current programs and locations, we could be
liable for repayment of Title IV program funds provided to students in that program or at that location.
If the Department of Education does not
recertify us to continue participating in Title IV programs, our students would lose their access to Title IV program funds, or we could be recertified but required to accept significant limitations as a condition of our continued participation in
Title IV programs.
The Department of Education certification to participate in Title IV programs lasts a maximum of six years,
and institutions are required to seek recertification from the Department of Education on a regular basis to continue their participation in Title IV programs. An institution must also apply for recertification by the Department of Education if it
undergoes a change in control, as defined by Department of Education regulations, and may be subject to similar review if it expands its operations or educational programs in certain ways. Generally, the recertification process includes a review by
the Department of Education of the institutions educational programs and locations, administrative capability, financial responsibility and other oversight categories. The Department of Education could limit, suspend or terminate an
institutions participation in Title IV programs for violations of the Higher Education Act or Title IV regulations. Our current certification to participate in the Title IV programs was effective in June 2013 and extends through March 31,
2019. There can be no assurance that the Department of Education will recertify us after our current period of certification or that it would not impose restrictions in connection with any such recertification. In addition, the Department of
Education may take emergency action to suspend our certification without advance notice if it receives reliable information that we are violating Title IV requirements and it determines that immediate action is necessary to prevent misuse of Title
IV funds. If the Department of Education does not renew or withdraws our certification to participate in Title IV programs at any time, our students would no longer be able to receive Title IV program funds. Similarly, the Department of Education
could renew our certification, but restrict or delay our students receipt of Title IV funds, limit the number of students to whom it could disburse such funds or impose other restrictions. Any of these outcomes could have a material effect on
NAUs enrollments and our business, financial condition and results of operations.
-45-
We would lose our ability to participate in Title IV programs if we fail to maintain our institutional
accreditation, and our student enrollments could decline if we fail to maintain any of our accreditations or approvals.
An
institution must be accredited by an accrediting commission recognized by the Department of Education to participate in Title IV programs. We have been granted institutional accreditation by the HLC, which is a regional accrediting commission
recognized by the Department of Education. To remain accredited, we must continuously meet accreditation standards relating to, among other things, performance, governance, institutional integrity, educational quality, faculty, administrative
capability, resources and financial stability. Our accreditation was last reaffirmed by the HLC in 2008 for the maximum term of ten years. In connection with our change of control request related to our November 2009 merger with Camden, a
three-person team from the HLC visited the universitys central administration offices in Rapid City, South Dakota. The change of control request was approved with the next comprehensive evaluation visit scheduled for 2014-15. If we fail to
satisfy any of the HLCs standards, including a failure to satisfy the conditions under which the HLC approved the November 2009 transaction, we could lose our accreditation by the HLC, which would cause us to lose eligibility to participate in
Title IV programs and a significant decline in total student enrollments. In addition, many of our individual educational programs are also accredited by specialized accrediting commissions or approved by specialized state agencies. If we fail to
satisfy the standards of any of those specialized accrediting commissions or state agencies, we could lose the specialized accreditation or approval for the affected programs, which could result in materially reduced student enrollments in those
programs and have a material effect on our business, financial condition and results of operations.
If we fail to maintain any of our state
authorizations, we would lose our ability to operate in that state and for campuses in the state to participate in Title IV programs.
An institution must be authorized by each state in which it physically operates to participate in Title IV programs. The Department of
Education historically has determined that an institution is authorized for the purpose of eligibility to participate in Title IV program eligibility if the institutions state does not require the institution to obtain licensure or
authorization to operate in the state. Under the Final Rules published by the Department of Education on October 29, 2010, the Department of Education considers an institution to be legally authorized in a state if, among other
things:
|
|
|
The state establishes the institution by name as an educational institution by charter, statute, constitutional provision or other action issued by an appropriate state agency or state entity, and the institution is
authorized to operate educational programs beyond secondary education, including programs leading to a certificate or degree;
|
|
|
|
The institution complies with applicable state approval or licensure requirements, except that a state may exempt an institution from any such requirement based on (1) the institutions accreditation by one or
more accrediting agencies recognized by the Department of Education or (2) the institution being in operation for at least 20 years; and
|
|
|
|
The state has a process, applicable to all institutions except federal and tribal institutions, to review and appropriately act on complaints concerning the institution and applicable state laws.
|
Under the Final Rules, institutions unable to obtain state authorization in a state under the above requirements were permitted to request a
one-year extension of the effective date of the regulation to July 1, 2012, and if necessary, an additional one-year extension of the effective date to July 1, 2013. The Department of Education has subsequently provided for additional
one-year extensions to July 1, 2014 and July 1, 2015. To receive an extension of the effective date, an institution must obtain from the state an explanation of how a one-year extension will permit the state to modify its procedures to
comply with the regulations.
-46-
We operate physical facilities offering educational programs in South Dakota, Colorado, Indiana,
Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, Oregon and Texas. With respect to New Mexico, we are currently exempt under state law from a requirement to be licensed by the New Mexico Higher Education Department because of our
regional accreditation by the HLC. However, in order to comply with the Final Rules, we have voluntarily submitted an application for licensure to the New Mexico Higher Education Department which remains pending as of this date. To maintain our
state authorizations, we must continuously meet standards relating to, among other things, educational programs, facilities, instructional and administrative staff, marketing and recruitment, financial operations, addition of new locations and
educational programs and various operational and administrative procedures. We may need to apply for additional authorization in these or other states in which we are authorized in order to comply with the state authorization requirements in the
Final Rules, and the authorization process could result in unexpected delays or other setbacks that could jeopardize our Title IV eligibility. If we fail to satisfy any of these standards, we could lose our authorization from the applicable state
educational agency to offer educational programs and could be forced to cease operations in such state. Such a loss of authorization would also cause our physical campus in the state to lose eligibility to participate in Title IV programs. Some
states may also prescribe financial regulations that are different from those of the Department of Education and many require the posting of surety bonds. If we fail to comply with state licensing requirements, we may lose our state licensure or
authorizations. If we lose state licensure in a state in which we have a physical location, we would also lose Title IV eligibility in that state. Any such event could have a material effect on our business, financial condition and results of
operations.
The Final Rules also included a requirement that an institution meet any state authorization requirements in a state in which
it has distance education students, but in which it is not physically located or otherwise subject to state jurisdiction, as a condition of awarding Title IV funds to students in that state. In July 2011, a Federal District Court issued an order
vacating the regulation, which was sustained in June 2012 by the United States Court of Appeals for the District of Columbia Circuit. As described above under Congressional Action and Changes in Department of Education Regulations, the
Department of Education is again considering Title IV program regulations requiring state authorization for programs offered through distance education or correspondence education.
We therefore cannot predict with any certainty the impact of that rulemaking or any future regulation. Independent of this matter of federal
regulation, several states have asserted jurisdiction over educational institutions offering online programs that have no physical location or other presence in the state, but that have some activity in the state, such as enrolling or offering
educational services to students who reside in the state, conducting practica or sponsoring internships in the state, employing faculty who reside in the state or advertising to or recruiting prospective students in the state. Thus, our activities
in certain states constitute a presence requiring licensure or authorization under requirements of state law, regulation or policy of the state educational agency, even though we do not have a physical facility in such states. Therefore, in addition
to the states where we maintain physical facilities, we have either obtained approvals or exemptions, or are currently in the process of obtaining such approvals or exemptions, that we believe are necessary in connection with our activities that may
constitute a presence in such states requiring licensure or authorization by the state educational agency based on the laws, rules or regulations of that state. Notwithstanding our efforts to obtain approvals or exemptions, state regulatory
requirements for online education vary among the states, are not well developed in many states, are imprecise or unclear in some states and can change frequently. Because we enroll students in online programs in all 50 states and the District of
Columbia, we expect that regulatory authorities in other states where we are not currently licensed or authorized may request that we seek additional licenses or authorizations for these institutions in their states in the future. If we fail to
comply with state licensing or authorization requirements for a state, or fail to obtain licenses or authorizations when required, we could lose state licensure or authorization by that state, which could prohibit us from recruiting prospective
students or offering services to current students in that state. We could also be subject to other sanctions, including restrictions on activities in that state, fines and penalties. We review the licensure requirements of other states when we
believe that it is appropriate to determine whether our activities in those states may constitute a presence or otherwise may require licensure or authorization by the respective state education agencies. New laws, regulations or interpretations
related to offering educational programs online could increase our cost of doing business and affect our ability to recruit students in particular states, which could, in turn, adversely affect our enrollments and revenues and have a material effect
on our business.
-47-
If we do not comply with the Department of Educations administrative capability
standards, we could suffer financial penalties, be required to accept other limitations to continue participating in Title IV programs or lose our eligibility to participate in Title IV programs.
Department of Education regulations specify extensive criteria an institution must satisfy to establish that it has the requisite
administrative capability to participate in Title IV programs. These criteria require, among other things, that we:
|
|
|
comply with all applicable Title IV program regulations;
|
|
|
|
have capable and sufficient personnel to administer the federal student financial aid programs;
|
|
|
|
not have student loan cohort default rates in excess of specified levels;
|
|
|
|
have acceptable methods of defining and measuring the satisfactory academic progress of our students;
|
|
|
|
have various procedures in place for safeguarding federal funds;
|
|
|
|
not be, and not have any principal or affiliate who is, debarred or suspended from federal contracting or engaging in activity that is cause for debarment or suspension;
|
|
|
|
provide financial aid counseling to our students;
|
|
|
|
refer to the Department of Educations Office of Inspector General any credible information indicating that any applicant, student, employee or agent of the institution has been engaged in any fraud or other
illegal conduct involving Title IV programs;
|
|
|
|
submit in a timely manner all reports and financial statements required by Title IV regulations; and
|
|
|
|
not otherwise appear to lack administrative capability.
|
If an institution fails to satisfy
any of these criteria or comply with any other Department of Education regulations, the Department of Education may:
|
|
|
require the institution to repay Title IV program funds;
|
|
|
|
transfer the institution from the advance system of payment of Title IV program funds to cash monitoring status or to the reimbursement system of payment;
|
|
|
|
place the institution on provisional certification status; or
|
|
|
|
commence a proceeding to impose a fine or to limit, suspend or terminate the participation of the institution in Title IV programs.
|
If we were found not to have satisfied the Department of Educations administrative capability requirements, we could be
limited in our access to, or lose, Title IV program funding, which could significantly reduce our enrollments and have a material effect on our business, financial condition and results of operations.
-48-
If we do not meet specific financial responsibility standards established by the Department of Education,
we may be required to post a letter of credit or accept other limitations to continue participating in Title IV programs, or we could lose our eligibility to participate in Title IV programs.
To participate in Title IV programs, an eligible institution must satisfy specific measures of financial responsibility prescribed by the
Department of Education, or post a letter of credit in favor of the Department of Education and possibly accept other conditions on its participation in Title IV programs. These financial responsibility tests are applied to each institution on an
annual basis based on the institutions audited financial statements, and may be applied at other times, such as if the institution undergoes a change in control. The Department of Education may also apply such measures of financial
responsibility to the operating company and ownership entities of an eligible institution and, if such measures are not satisfied by the operating company or ownership entities, require the institution to post a letter of credit in favor of the
Department of Education and possibly accept other conditions on its participation in Title IV programs. The operating restrictions that may be placed on an institution that does not meet the quantitative standards of financial responsibility include
being transferred from the advance payment method of receiving Title IV program funds to either the reimbursement or the heightened cash monitoring system, which could result in a significant delay in the
institutions receipt of those funds. Limitations on, or termination of, our participation in Title IV programs as a result of our failure to demonstrate financial responsibility would limit our students access to Title IV program funds,
which could significantly reduce enrollments and have a material effect on our business, financial condition and results of operations.
As described in more detail under Regulatory Matters Regulation of Federal Student Aid Programs Financial
Responsibility, the Department of Education annually assesses our financial responsibility through a composite score determination. Our audited financial statements for the fiscal years ended May 31, 2014 and May 31, 2013 indicated
our composite scores for such fiscal years were 2.3 and 2.4, respectively, which are sufficient to be deemed financially responsible under the Department of Educations requirements. If we are unable to meet the minimum composite score or
comply with other standards of financial responsibility, and could not post a required letter of credit or comply with alternative basis for establishing financial responsibility, then our students could lose their access to Title IV programs, which
can be expected to have a material effect on our business, financial condition and results of operations. In addition, any requirement to post a letter of credit in the future could increase our costs of regulatory compliance.
We may lose our eligibility to participate in the federal student financial aid programs if the percentage of our revenues derived from Title IV
programs is too high.
A provision of the Higher Education Act commonly referred to as the 90/10 Rule, as amended in August 2008,
provides that a for-profit educational institution loses its eligibility to participate in Title IV programs if, under a complex regulatory formula that requires cash basis accounting and other adjustments to the calculation of revenue, the
institution derives more than 90% of its revenues from Title IV program funds for any two consecutive fiscal years. An institution that derives more than 90% of its revenue (on a cash basis) from Title IV programs for any single fiscal year will be
placed on provisional certification for at least two fiscal years and may be subject to additional conditions or sanctions imposed by the Department of Education. During the period of provisional certification, the institution must comply with any
additional conditions included in the institutions program participation agreement with the Department of Education. In addition, the Department of Education may more closely review an institution that is provisionally certified if it applies
for recertification or approval to open a new location, add an educational program, acquire another school or make any other significant change. If the Department of Education determines that a provisionally certified institution is unable to meet
its responsibilities under its program participation agreement, the Department of Education may seek to revoke the institutions certification to participate in Title IV programs without advance notice or opportunity for the institution to
challenge the action. If we were to violate the 90/10 Rule, we would become ineligible to participate in Title IV programs as of the first day of the fiscal year following the second consecutive fiscal year in which we exceeded the 90% threshold and
would be unable to regain eligibility for two fiscal years thereafter. Under regulations that were published by the Department of Education in October 2009, a proprietary institution must disclose in a footnote to its annual audited financial
statements its 90/10 calculation and the amounts of the federal and non-federal revenues, by source, included in its 90/10 calculation. The certified public accountant that prepares the institutions audited financial statements is required to
review that information and test the institutions calculation. For our 2012, 2013 and 2014 fiscal years, we derived approximately 84.7%, 89.7% and 89.3%, respectively, of our revenues (calculated on a cash basis) from Title IV program funds.
If we violate the 90/10 Rule and continue to disburse Title IV program funds to students after the effective date of our loss of eligibility to participate in Title IV programs, we would be required to return those funds to the applicable lender or
the Department of Education.
-49-
Increases in Title IV grant and loan limits currently or in the future may result in an increase
in the revenues we receive from Title IV programs. Further, a significant number of states in which we operate have faced budget constraints, which have caused or may cause them to reduce state appropriations in a number of areas, including with
respect to the amount of financial assistance provided to postsecondary students, which could further increase our percentage of revenues derived from Title IV program funds. Also, the employment circumstances of our students or their parents could
also increase reliance on Title IV program funds. We are exploring the feasibility of various potential measures that would be intended to reduce the percentage of NAUs cash basis revenue attributable under the 90/10 Rule to Title IV Program
funds. Certain measures that could be taken to maintain compliance with the 90/10 Rule may reduce our revenues, increase our operating expenses, or both, perhaps significantly. If we become ineligible to participate in Title IV programs as a result
of noncompliance with the 90/10 Rule, it can be expected to have a material effect on our business, financial condition and results of operations.
We may lose our eligibility to participate in Title IV programs if our student loan default rates are too high.
An educational institution may lose its eligibility to participate in Title IV programs if, for three consecutive years, 25% or more of its
students who were required to begin repayment on their student loans in the relevant fiscal year default on their payment by the end of the next federal fiscal year. In addition, an institution may lose its eligibility to participate in Title IV
programs if the default rate of its students exceeds 40% for any single year. Our cohort default rates have historically been significantly below these levels, at 14.9%, 15.6% and 14.1% for federal fiscal years 2011, 2010 and 2009, the most recent
federal fiscal years for which official cohort default rates as measured over two federal fiscal years of borrower repayment have been issued by the Department of Education. We cannot, however, provide any assurance that this will continue to be the
case. The August 2008 reauthorization of the Higher Education Act extends by one year the period for which students defaults on their loans will be included in the calculation of an institutions default rate, a change that is expected to
increase most institutions default rates. The new law also increases the threshold for an institution to lose its eligibility to participate in Title IV programs from 25% to 30%. During a transition period covering the cohort default rates for
federal fiscal years 2009, 2010 and 2011, the Department of Education is calculating and issuing to institutions their cohort default rates under both the former and revised methodologies. Our official cohort default rate for federal fiscal years
2010 and 2009 as measured over three federal fiscal years of borrower repayment were 24.6% and 22.9%, respectively.
The Department of
Education generally publishes draft cohort default rates in February of each year for the prepayment period that ended the prior September. In February 2014, we received notice from the Department of Education that our draft cohort rate for students
who entered repayment during the federal fiscal year ended September 30, 2011, measured over three federal fiscal years of borrower repayment, was 21.5%. Draft cohort default rates do not result in sanctions, are subject to subsequent data
corrections and appeals by an institution, and can change between their issuance to institutions and the Department of Educations release of official cohort default rates, which are typically issued annually in September. Any increase in
interest rates or reliance on self-pay students, as well as declines in income or job losses for our students, could contribute to higher default rates on student loans. Exceeding the student loan default rate thresholds and losing
eligibility to participate in Title IV programs would have a material effect on our business, financial condition and results of operations. Any future changes in the formula for calculating student loan default rates, economic conditions or other
factors that cause our default rates to increase, could place us in danger of losing our eligibility to participate in Title IV programs, which would have a material effect on our business, financial condition and results of operations.
-50-
We would be subject to sanctions if we were to pay impermissible commissions, bonuses or other incentive
payments to individuals involved in certain recruiting, admission or financial aid activities.
The Higher Education Act prohibits an educational
institution that participates in Title IV programs from making any commission, bonus or other incentive payments based directly or indirectly on securing enrollments or financial aid to any persons or entities involved in student recruiting or
admissions activities, or in making decisions about the award of student financial assistance. Under Department of Education regulations in effect prior to July 1, 2011, there were twelve safe harbor provisions which specify certain
activities and arrangements that an institution may carry out without violating the prohibition against incentive compensation reflected in the Higher Education Act, including the following:
|
|
|
an institution could make up to two adjustments (upward or downward) to a covered employees salary or fixed hourly wage rate within any 12-month period without the adjustment being considered an incentive payment,
provided that no adjustment is based solely on the number of students recruited, admitted, enrolled or awarded financial aid;
|
|
|
|
a covered employee could be compensated based upon students successfully completing their educational programs; and
|
|
|
|
the incentive payment prohibition in the Higher Education Act did not apply to managerial and supervisory employees who do not directly manage or supervise employees who are directly involved in recruiting or admissions
activities, or the awarding of Title IV funds.
|
While we believe that our compensation policies and practices have not been based on success
in enrolling students in violation of applicable law, the Department of Educations regulations and interpretations of the incentive compensation law do not establish clear criteria for compliance in all circumstances and, in a limited number
of instances, our past actions may not have been within the scope of any historic safe harbor provided in the compensation regulations.
In the Final Rules published by the Department of Education on October 29, 2010 that became effective July 1, 2011, all of the
previous safe harbor provisions were eliminated. The Department of Education effectively has taken the position that any commission, bonus or other incentive compensation based in any part, directly or indirectly, or securing enrollment or awarding
financial aid is inconsistent with the prohibition against incentive compensation payment in the Higher Education Act. The Department of Education contends that institutions do not need to rely on these safe harbors and can instead determine if
compensation is permissible under the Higher Education Act by considering (1) whether it is a commission, bonus or other incentive payment (meaning an award of money or something of value, other than a fixed salary or wages), paid or given for
services rendered and (2) if so, whether that commission, bonus or other incentive payment is given to a person based in any part, directly or indirectly, upon securing enrollments or awarding financial aid. The prohibition against incentive
compensation applies to any person engaged in student recruitment or admissions activities or in making financial aid award decisions, and any higher level employees with responsibility for such activities.
In the Final Rules, the Department of Education has maintained that institutions may make merit-based adjustments to employee compensation,
provided that those adjustments are not based, in any part, directly or indirectly, upon securing enrollments or awarding financial aid. Among other examples, the Department of Education provides guidance that an institution may maintain a hierarchy
of enrollment personnel with varying levels of responsibility and salary scales that reflect added amounts of responsibility, that an institution may promote personnel based on merit, and that an institution may make compensation decisions based on
seniority or length of employment, provided that such decisions are consistent with the prohibition on incentive compensation. In a Dear Colleague Letter issued on March 17, 2011, the Department of Education provided additional
guidance regarding the scope of the prohibition on incentive compensation and to what employees and types of activities the prohibition applies. We have modified some of our compensation practices as a result of the elimination of the safe harbors.
These changes in our compensation practices could (1) reduce the effectiveness of our employees, and make it more difficult for us to attract and retain staff with the desired talent and motivation to succeed and (2) impair our ability to
sustain and grow our business. This could also increase marketing costs and reduce revenues if we are unable to maintain or increase student enrollments.
-51-
In addition, in recent years, other postsecondary educational institutions have been named as
defendants to whistleblower lawsuits, known as qui tam cases, brought by current or former employees pursuant to the Federal False Claims Act, alleging that their institutions compensation practices did not comply with the
incentive compensation rule. A qui tam case is a civil lawsuit brought by one or more individuals, referred to as a relator, on behalf of the federal government for an alleged submission to the government of a false claim for payment. The relator,
often a current or former employee, is entitled to a share of the governments recovery in the case, including the possibility of treble damages. A qui tam action is always filed under seal and remains under seal until the government decides
whether to intervene in the case. If the government intervenes, it takes over primary control of the litigation. If the government declines to intervene in the case, the relator may nonetheless elect to continue to pursue the litigation at his or
her own expense on behalf of the government. Any such litigation could be costly and could divert managements time and attention away from the business, regardless of whether a claim has merit.
We are subject to sanctions if we fail to correctly calculate and timely return Title IV program funds for students who withdraw before completing their
educational program.
An institution participating in Title IV programs must calculate the amount of unearned Title IV program
funds that it has disbursed to students who withdraw from their educational programs before completing such programs and must return those unearned funds to the appropriate lender or the Department of Education in a timely manner, generally within
45 days of the date the institution determines that the student has withdrawn. If the unearned funds are not properly calculated and timely returned for a sufficient percentage of students, we may have to post a letter of credit in favor of the
Department of Education equal to 25% of Title IV program funds that should have been returned for such students in the prior fiscal year, and we could be fined or otherwise sanctioned by the Department of Education. If we do not correctly calculate
and timely return unearned Title IV program funds, we may have to post letters of credit in favor of the Department of Education, may be liable for repayment of Title IV funds and related interest and may otherwise be subject to adverse actions by
the Department of Education, including termination of our participation in Title IV programs, any of which could increase our cost of regulatory compliance and have a material effect on our business, financial condition and results of operations.
We or certain of our educational programs may lose eligibility to participate in the Title IV programs if our educational programs are not shown to
lead to gainful employment in a recognized occupation.
Under the Higher Education Act, proprietary schools are
generally eligible to participate in Title IV programs only to the extent that their educational programs lead to gainful employment in a recognized occupation. In 2011, the Department of Education adopted a definition of gainful
employment using two metrics, one based on debt-to-income ratios and the other based on repayment rates. On June 30, 2012, one day before these standards were scheduled to take effect, a Federal District Court vacated the Gainful
Employment Rule. It therefore is not presently in effect. See Regulatory Matters Regulation of Federal Student Financial Aid Programs Gainful Employment.
The Department of Education has since announced its intention to establish a negotiated rulemaking committee with respect to gainful
employment. The failure of any of our programs to satisfy any gainful employment regulations applicable in the future could render that program or programs ineligible for Title IV program funds. We continue to monitor developments in this area. It
is unclear at this time the level of administrative burden, increased costs, or effect on growth and enrollments that may result from any new regulations on gainful employment or other topics being considered by the Department of Education. It is
possible that any new gainful employment regulations could render a significant number of our programs, and many programs offered by other proprietary educational institutions, ineligible for Title IV funding. In addition, the continuing eligibility
of our educational programs for Title IV funding would be at risk due to factors beyond our control, such as changes in the income levels of our former students, increases in interest rates, changes in student mix to persons requiring higher amounts
of student loans to complete their programs, changes in student loan delinquency rates and other factors. If a particular program ceased to be eligible for Title IV funding, either because it fails to prepare students for gainful employment in a
recognized occupation or due to other factors, we may be required to cease offering that program. We may have to substantially increase our efforts to promote student loan repayment to ensure continued eligibility for certain programs to remain
eligible for Title IV funding. We could also be required to increase disclosures to our students and prospective students, and our program growth could be restricted or compromised. Any of these events could materially increase our costs of doing
business, cause decreased enrollments, and have a material effect on our business, financial condition and results of operations.
-52-
We could be held liable for any misrepresentation regarding the nature of our educational programs,
financial charges and financial assistance or the employability of our graduates.
An institution participating in Title IV
programs is prohibited from making misrepresentations regarding the nature of its educational programs, the nature of financial charges and availability of financial assistance, or the employability of graduates. A misrepresentation is defined in
the regulations as any false, erroneous or misleading statement to any student or prospective student, any member of the public, an accrediting agency, a state agency or the Department of Education, and, significantly, the Final Rules as promulgated
by the Department of Education defined misleading statements to broadly include any statements that have a likelihood or tendency to deceive or confuse. However, in June 2012, the United States Court of Appeals for the District of Columbia Circuit
vacated the regulation insofar as it defined misrepresentation to include true and non-deceitful statements that have only the tendency or likelihood to confuse. If we or any entity, organization, or person with whom we have an agreement to
provide educational programs or to provide marketing, advertising, recruiting, or admissions services commit a misrepresentation for which a person could reasonably be expected to rely, or has reasonably relied, to that persons
detriment, the Department of Education could initiate proceedings to revoke our Title IV eligibility, deny applications made by us, impose fines, or initiate a limitation, suspension or termination proceeding against us. Further, although the
Department of Education claims not to have created any private right of action, the misrepresentation regulations as modified by the Final Rules could increase risk of
qui tam
actions under the False Claims Act.
If our students experience a loss or reduction of state financial aid, we could be materially affected.
Some of our students rely on state financial aid to fund a portion of their education. For example, in fiscal year ended May 31, 2014,
certain students enrolled at our Minnesota locations received financial assistance through a state financial aid program. Many states in which we operate have faced budget constraints, which have caused or may cause them to reduce or eliminate state
appropriations, including with respect to the amount of financial assistance provided to postsecondary students, and additional states may reduce or eliminate such appropriations in the future. In addition, state financial aid programs generally are
subject to annual appropriation by the state legislatures, which may eliminate or significantly decrease the amount of state financial aid available to students. We cannot predict whether future reductions in state financial aid programs will occur
or how long such reductions will persist. For fiscal year ended May 31, 2014, we derived approximately 1% of our total revenue from state financial aid programs, although the percentage derived by each of our campus locations may vary on an
individual basis. The loss or reduction of state financial aid could decrease our student enrollment and could have a material effect on our business.
A substantial decrease in private student financing options or a significant increase in financing costs for our students could have a material effect
on us.
Some of our eligible students have used private (i.e., non-Title IV) loan programs to fund a portion of their education
costs not covered by Title IV program funds or state financial aid sources. Recent adverse market conditions for consumer and federally guaranteed student loans (including lenders increasing difficulties in reselling or syndicating student
loan portfolios) have resulted, and could continue to result, in providers of private loans reducing the availability of or increasing the costs associated with providing private loans to postsecondary students. In particular, loans to students with
low credit scores who would not otherwise be eligible for credit-based private loans have become increasingly difficult to obtain. Prospective students may find that these increased financing costs make borrowing prohibitively expensive and abandon
or delay enrollment in postsecondary education programs. If our students are unable to finance their education our student population could decrease, which would have a material effect on our business, financial condition and results of operations.
-53-
Government and regulatory agencies and third parties may conduct compliance reviews, bring claims or
initiate litigation against us.
Because we operate in a highly regulated industry, we may be subject to compliance reviews and
claims of non-compliance and lawsuits by government agencies, regulatory agencies and third parties, including claims brought by third parties on behalf of the federal government. If the results of these reviews or proceedings are unfavorable to us,
or if we are unable to defend successfully against lawsuits or claims, we may be required to pay money damages or be subject to fines, limitations, loss of eligibility for Title IV funding, injunctions or other penalties. Even if we adequately
address issues raised by an agency review or successfully defend a lawsuit or claim, we may have to divert significant financial and management resources from our ongoing business operations to address issues raised by those reviews or to defend
against those lawsuits or claims. Additionally, we may experience adverse collateral consequences as a result of any negative publicity associated with such claims, including declines in student enrollments and lessened willingness of third parties
to do business with us. Claims and lawsuits brought against us may damage our reputation or cost us to incur expenses, even if such claims and lawsuits are without merit.
In response to our Title IV compliance audit for the period June 1, 2012, through May 31, 2013, the Department of Education has
requested additional information regarding courses offered and Title IV program funds awarded to students at our Wichita West campus before it was approved as an additional location by the Department of Education in August 2013. We have responded to
the Department of Educations requests and will cooperate with any additional requests regarding this matter. We are unable to predict when the Department of Education will complete its review and issue a final determination letter. If the
Department of Education were to make significant findings of non-compliance in its final determination letter, it could result in the imposition of significant fines, penalties or other liabilities on us, any of which could have a material adverse
effect on our business, results of operations or financial condition.
On July 28, 2014, The Department of Education notified us that it
plans to conduct on-site program reviews in August 2014 at our Rapid City and Lesss Summit campuses. The program reviews are expected to cover our administration of Title IV programs for the 2013-2014 award year, as well as our administration
of the Clery Act and related regulations and our compliance with the Drug-Free Schools and Communities Act and related regulations. We are unable to predict if or when the Department of Education may issue any findings that arise from the program
review. If the Department of Education were to make significant findings of non-compliance in the final program review determination, it could have a material effect on our business, condition and results of operations.
Our regulatory environment and our reputation may be negatively influenced by the actions of other postsecondary institutions.
In recent years, regulatory investigations and civil litigation have been commenced against several postsecondary educational institutions.
These investigations and lawsuits have alleged, among other things, deceptive trade practices and non-compliance with Department of Education regulations. These allegations have attracted adverse media coverage and have been the subject of federal
and state legislative hearings. Although the media, regulatory and legislative focus has been primarily on the allegations made against these specific companies, broader allegations against the overall postsecondary sector may negatively impact
public perceptions of postsecondary educational institutions, including us. Such allegations could result in increased scrutiny and regulation by the Department of Education, U.S. Congress, accrediting bodies, state legislatures or other
governmental authorities on all postsecondary institutions.
-54-
Risks Related to Our Business
We operate in a highly competitive industry, and competitors with greater resources could harm our business, decrease market share and put downward
pressure on our tuition rates.
The postsecondary education market is highly fragmented and competitive. We compete for students
with traditional public and private two-year and four-year colleges and universities, and other for-profit schools, including those that offer online learning programs, and alternatives to higher education, such as employment and military service.
Many public and private schools, colleges and universities, including most major colleges and universities, offer online programs. We expect to experience additional competition in the future as more colleges, universities and for-profit schools
offer an increasing number of online programs. Public institutions receive substantial government subsidies, and public and private non-profit institutions have access to government and foundation grants, tax-deductible contributions and other
financial resources generally not available to for-profit schools. Accordingly, public and private nonprofit institutions may have instructional and support resources superior to those in the for-profit sector, and public institutions can offer
substantially lower tuition prices. Some of our competitors in both the public and private sectors also have substantially greater financial and other resources than us. We may not be able to compete successfully against current or future
competitors and may face competitive pressures that could have a material effect on our business, financial condition and results of operations.
Our online and distance learning programs operate in a highly competitive market with rapid technological changes.
Online education is a highly fragmented and competitive market subject to rapid technological change. Competitors vary in size and
organization from traditional colleges and universities, many of which offer some form of online education programs, to for-profit schools and software companies providing online education and training software. We expect the online education and
training market to be subject to rapid changes in delivery, interaction and other future innovation and advancement. Our success will depend, in part, on our ability to adapt to changing technologies in online and distance learning and offer an
attractive online/distance education option while maintaining competitive pricing. Furthermore, the expansion of our online programs and the development of new programs may not be accepted by the online education market. In addition, a general
decline in Internet use for any reason, including due to security or privacy concerns, the cost of Internet service or changes in government regulation of Internet use, may result in less demand for online educational services, in which case we may
not be able to recruit and retain students and grow our online programs as planned. Accordingly, if we are unable to keep pace with changes in technology or maintain technological relevance, or if the use of the Internet changes, our business,
financial condition and results of operations may be adversely affected.
If our graduates are unable to obtain professional licenses or
certifications in their chosen field of study, we may face declining enrollments and revenues or be subject to student litigation.
Certain of our students, particularly in the healthcare programs, require or desire professional licenses or certifications after graduation
to obtain employment in their chosen fields. Their success in obtaining such licensure depends on several factors, including the individual merits of the student, whether the institution and the program were approved by the state or by a
professional association, whether the program from which the student graduated meets all state requirements and whether the institution is accredited. If one or more states refuses to recognize our graduates for professional licensure in the future
based on factors relating to us or our programs, the potential growth of our programs would be negatively impacted, which could have a material effect on our business, financial condition and results of operations. In addition, we could be exposed
to litigation that would force us to incur legal and other expenses that could have a material effect on our business, financial condition and results of operations.
If we are unable to continue our growth in revenue and profitability, our stock price may decline and we may not have adequate financial resources to
execute our business plan.
Our revenue increased from approximately $118.9 million in fiscal 2012 to approximately $129.2 million
in fiscal 2013 and then decreased to approximately $127.8 million in fiscal 2014. During the same period, our income before income taxes for fiscal 2012 was $8.8 million, compared to $9.2 million for fiscal 2013 and $5.8 million for fiscal 2014. If
we are unable to maintain adequate revenue growth and profitability, our stock price may decline and we may not have adequate financial resources to execute our business plan. In addition, you should not rely on the results of any prior periods as
an indication of our future operating performance.
-55-
We have experienced losses and may not maintain profitability.
We have experienced losses in the past and it is possible we will experience losses in the future. In addition, we expect that our operating
expenses and business development expenses will increase as we enroll more students, open new education locations and develop new programs. As a result, there can be no assurance that we will be able to generate sufficient revenues to maintain
profitability.
Our financial performance depends on our ability to continue to develop awareness among, and attract and retain, new students.
Building awareness of NAU and the programs and services we offer is critical to our ability to attract prospective students. If
we are unable to successfully market and advertise our educational programs, our ability to attract and enroll students could be adversely affected, and, consequently, our ability to increase revenue or maintain profitability could be impaired. It
is also critical to our success that we convert prospective students to enrolled students in a cost-effective manner and that these enrolled students remain active in our programs. Some of the factors that could prevent us from successfully
enrolling and retaining students include:
|
|
|
the reduced availability of, or higher interest rates and other costs associated with, Title IV loan funds or other sources of financial aid;
|
|
|
|
the emergence of more successful competitors;
|
|
|
|
factors related to our marketing, including the costs and effectiveness of Internet advertising and broad-based branding campaigns and recruiting efforts;
|
|
|
|
performance problems with our online systems;
|
|
|
|
failure to maintain institutional and specialized accreditations;
|
|
|
|
failure to obtain and maintain required state authorizations;
|
|
|
|
the requirements of the education agencies that regulate us that restrict the initiation of new locations, new programs and modification of existing programs;
|
|
|
|
the requirements of the education agencies that regulate us that restrict the ways schools can compensate their recruitment personnel;
|
|
|
|
increased regulation of online education, including in states in which we do not have a physical presence;
|
|
|
|
restrictions that may be imposed on graduates of online programs that seek certification or licensure in certain states;
|
|
|
|
student dissatisfaction with our services and programs;
|
|
|
|
adverse publicity regarding us, our competitors, or online or for-profit education generally;
|
|
|
|
price reductions by competitors that we are unwilling or unable to match;
|
|
|
|
a decline in the acceptance of online education;
|
-56-
|
|
|
an adverse economic or other development that affects job prospects in our core disciplines;
|
|
|
|
a decrease in the perceived or actual economic benefits that students derive from our programs;
|
|
|
|
litigation or regulatory investigations that may damage our reputation; and
|
|
|
|
changes in the general economy, including employment.
|
If, for any reason or reasons,
including those presented above, we are unable to maintain and increase our awareness among prospective students, recruit students and convert prospective students into enrolled students, our business, financial condition and results of operations
could be adversely affected.
Our growth may place a strain on our resources that could adversely affect our systems, controls and operating
efficiency.
Our ability to sustain our current rate of growth or profitability depends on a number of factors, including our
ability to obtain and maintain regulatory approvals, our ability to maintain operating margins, our ability to recruit and retain high quality academic faculty and administrative personnel and other competitive factors. In recent years, a majority
of our growth has resulted from an increase in students enrolling in our Associate degree programs; however, we believe that future growth will be based upon an expansion of our current programs, the addition of new programs, an increase in our
physical and online presence, affiliation agreements and increasing enrollments. The growth and expansion of our domestic and international operations may place a significant strain on our resources and increase demands on our management information
and reporting systems, financial management controls and personnel. Any failure to effectively manage or maintain growth could have a material effect on our business, financial condition and results of operations.
If we cannot maintain student enrollments, our results of operations may be adversely affected.
Our strategy for growth and profitability depends, in part, upon the retention of our students. While we provide certain services to our
students (e.g., tutoring) in an effort to retain students and lower attrition rates, many of our students face financial, personal or family constraints that require them to withdraw within a term or at the end of a given term. Additionally, some
students may decide to continue their education at a different institution. If for any reason, we are unable to predict and manage student attrition, our overall enrollment levels would likely decline, which could have a material effect on our
business, financial condition and results of operations.
If the proportion of students who are enrolled in our Associate degree programs continues
to increase, we may experience increased costs and reduced margins.
In recent years, the proportion of our enrollment composed of
Associate degree students has increased. We have experienced certain effects from this shift, such as an increase in our student loan cohort default rate. If this shift towards Associate degree programs continues, we may experience additional
consequences, such as higher costs per start, lower retention rates, higher student services costs, an increase in the percentage of our revenue derived from Title IV programs under the 90/10 Rule, more limited ability to implement tuition price
increases and other effects that could have a material effect on our business, financial condition and results of operations.
-57-
An increase in interest rates could adversely affect our ability to attract and retain students.
For the fiscal years ended May 31, 2014, 2013, and 2012, NAU derived cash receipts equal to approximately 89.3%, 89.7%, and
84.7%, respectively, of its net revenue from tuition financed under Title IV programs, which include student loans with interest rates subsidized by the federal government. Additionally, some students finance their education through private loans
that are not subsidized. If our students employment circumstances are adversely affected by regional or national economic downturns, they may be more heavily dependent on student loans. Interest rates have reached relatively low levels in
recent years, creating a favorable borrowing environment for students. However, if interest rates increase or Congress decreases the amount available for Title IV funding, our students may have to pay higher interest rates on their loans. Any future
increase in interest rates will result in a corresponding increase in educational costs to our existing and prospective students, which could result in a significant reduction in our student population and revenues. Higher interest rates could also
contribute to higher default rates with respect to our students repayment of their education loans. Higher default rates may in turn adversely impact our eligibility to participate in some or all of the Title IV programs, which could result in
a material effect on our enrollments and future growth prospects and our business, financial condition and results of operations.
Our reputation
and the value of our stock may be negatively affected by the actions of other postsecondary educational institutions.
In recent
years, regulatory proceedings and litigation have been commenced against various postsecondary educational institutions relating to, among other things, deceptive trade practices, false claims against the government and non-compliance with
Department of Education requirements, state education laws and state consumer protection laws. These proceedings have been brought by students, the Department of Education, the United States Department of Justice, the United States Securities and
Exchange Commission and state governmental agencies, among others. These allegations have attracted adverse media coverage and have been the subject of legislative hearings and regulatory actions at both the federal and state levels, focusing
not only on the individual schools but in some cases on the larger for-profit postsecondary education sector as a whole. Adverse media coverage regarding other for-profit education companies or other educational institutions could damage our
reputation, result in lower enrollments, revenues and results of operations and have a negative impact on the value of our stock. Such coverage could also result in increased scrutiny and regulation by the Department of Education, Congress,
accrediting commissions, state legislatures, state attorneys general, state education agencies or other governmental authorities of all educational institutions, including us.
Our expansion into new markets outside the United States will subject us to risks inherent in international operations, are subject to significant
start-up costs and will place strain on our management.
As part of our growth strategy, we intend to continue to establish
markets outside the United States, subject to approvals from the HLC and other appropriate accrediting or regulatory agencies. Currently, we have affiliations with institutions in Paraguay and Greece. Our operations in each of the foreign
jurisdictions may subject us to additional educational and other regulations of foreign jurisdictions, which may differ materially from the regulations applicable to our domestic operations. Such international expansion is expected to require a
significant amount of start-up costs. Additionally, our management does not have significant experience in operating a business at the international level. As a result, we may be unsuccessful in carrying out our plans for international expansion,
obtaining the necessary licensing, permits or market saturation, or in successfully navigating other challenges posed by operating an international business.
If we do not maintain existing and develop additional relationships with employers, our future growth may be impaired.
Currently, we have relationships with certain employers to provide their employees with an opportunity to enroll in classes and obtain degrees
through us while maintaining their employment. These relationships are an important part of our strategy because they provide us with a steady source of potential working adult students for particular programs and increase our reputation among
employers. If we are unable to develop new relationships or maintain our existing relationships, this source of potential students may be impaired and enrollments and revenue may decrease, any of which could have a material effect on our business,
financial condition and results of operations.
-58-
If students fail to pay their outstanding balances, our business may be harmed.
From time to time, students may carry balances on portions of their education expense not covered by financial aid programs. These balances
are unsecured and not guaranteed. Furthermore, disruptive economic events could adversely affect the ability or willingness of our former students to repay student loans, which may increase our student loan cohort default rate and require the
devotion of increased time, attention and resources to manage these defaults. As a result, losses related to unpaid student balances in excess of the amounts we have reserved for bad debts, or the failure of students to repay their debt obligations,
could have a material effect on our business, financial condition and results of operations.
Government regulations relating to the Internet could
increase our cost of doing business and affect our ability to grow.
The increasing popularity and use of the Internet and other
online services has led and may lead to the adoption of new laws and regulatory practices in the United States or foreign countries and to new interpretations of existing laws and regulations. These new laws and interpretations may relate to issues
such as online privacy, copyrights, trademarks and service marks, sales taxes, fair business practices and the requirement that online education institutions qualify to do business as foreign corporations or be licensed in one or more jurisdictions
where they have no physical location. As the proportion of our students who take online courses increases, new laws, regulations or interpretations related to doing business over the Internet could increase our costs of compliance or doing business
and materially affect our ability to offer online courses, which would have a material effect on our business, financial condition and results of operations.
Our financial performance depends, in part, on our ability to keep pace with changing market needs.
Increasingly, prospective employers of NAU students require their new employees to possess appropriate technological skills and interpersonal
skills, such as communication, critical thinking and teamwork skills. These skills evolve rapidly in a changing economic and technological environment. Accordingly, it is important for our programs to evolve in response to those economic and
technological changes. The expansion of existing programs and the development of new programs may not be accepted by current or prospective students or the employers of our graduates. Even if NAU is able to develop acceptable new programs, we may
not be able to begin offering those new programs as quickly as required by prospective employers or as quickly as our competitors offer similar programs. In addition, we may be unable to obtain specialized accreditations or licensures that may make
certain programs desirable to students. To offer a new academic program, NAU may be required to obtain appropriate federal, state and accrediting agency approvals that may be conditioned or delayed in a manner that could significantly affect our
growth plans. In addition, to be eligible for Title IV programs, a new academic program may need to be approved by the Department of Education, the HLC and state educational agencies. If we are unable to adequately respond to changes in market
requirements due to regulatory or financial constraints, unusually rapid technological changes or other factors, our ability to attract and retain students could be impaired, the rates at which our graduates obtain jobs involving their fields of
study could suffer and our reputation among students, prospective students and employers may be impaired, which could have a material effect on our business, financial condition and results of operations.
Establishing new academic programs or modifying existing programs requires us to invest in management and business development, incur
marketing expenses and reallocate other resources. We may have limited experience with any courses in new academic areas and may need to modify our systems, strategy and delivery platform or enter into arrangements with other educational
institutions to provide such programs effectively and profitably. If we are unable to offer new courses and programs in a cost-effective manner, or are otherwise unable to effectively manage the operations of newly established academic programs, it
could have a material effect on our business, financial condition and results of operations.
-59-
Capacity constraints of our computer networks and changes to the acceptance and regulation of online
programs could have a material effect on student retention and growth.
If we are successful in increasing student enrollments,
additional resources in the forms of human, intellectual and financial capital, as well as information technology resources, will be necessary. We have invested and continue to invest significant resources in information technology when such
technology systems and tools have become impaired or obsolete. In an attempt to utilize recent technology, we could install new information technology systems without accurately assessing its costs or benefits or experience delayed or
ineffective implementation of new information technology systems. Similarly, we could fail to respond in a timely or sufficiently competitive way to future technological developments in our industry. As a result, this growth may place a significant
strain on our operational resources, including our computer networks and information technology infrastructure, thereby restricting our ability to enroll and retain students and grow our online programs.
System disruptions and security threats to our computer networks could have a material effect on our ability to attract and retain students.
The performance and reliability of our computer network infrastructure is critical to our reputation and ability to attract and
retain students. Any computer system error or failure, or a sudden and significant increase in traffic on our computer networks, including those that host our online programs, may cause network outages and disrupt our online and on-ground operations
that may damage our reputation.
Additionally, we face a number of threats to our computer systems, including unauthorized access,
computer hackers, computer viruses and other security problems and system disruptions. We have devoted and will continue to devote significant resources to the security of our computer systems, but they are still vulnerable to security threats. A
user or hacker who circumvents security measures could misappropriate proprietary information or cause interruptions or malfunctions in operations. As a result, we expend significant resources to protect against the threat of these system
disruptions and security breaches and may have to spend more to alleviate problems caused by these disruptions and breaches, which could have a material effect on our reputation, ability to retain and store data and our business, financial condition
and results of operations.
A failure of our information systems to store, process and report relevant data may reduce managements
effectiveness, interfere with regulatory compliance and increase operating expenses.
We are heavily dependent on the integrity of
our data management systems. If these systems do not effectively collect, store, process and report relevant data for the operation of our business, whether due to equipment malfunction or constraints, software deficiencies or human error, our
ability to plan, forecast and execute our business plan and comply with applicable laws and regulations, including the Higher Education Act, will be impaired. Any such impairment of our information systems could materially affect our reputation and
our ability to provide student services or accurately budget or forecast operating activity, thereby adversely affecting our financial condition and results of operations.
The personal information that we collect may be vulnerable to breach, theft or loss, and could subject us to liability or adversely affect our
reputation and operations.
Possession and use of personal information in our operations subjects us to risks and costs that could
harm our business and reputation. We collect, use and retain large amounts of personal information regarding our students and their families, including social security numbers, tax return information, personal and family financial data and credit
card numbers. We also collect and maintain personal information of our employees in the ordinary course of business. Some of this personal information is held and managed by certain of our vendors. Although we use security and business controls to
limit access and use of personal information, a third party may be able to circumvent those security and business controls, which could result in a breach of student or employee privacy. In addition, errors in the storage, use or transmission of
personal information could result in a breach of student or employee privacy. Possession and use of personal information in our operations also subjects us to legislative and regulatory burdens that could require us to implement certain policies and
procedures, such as the procedures we adopted to comply with the Red Flags Rule that was promulgated by the Federal Trade Commission under the federal Fair Credit Reporting Act, which requires the establishment of guidelines and policies regarding
identity theft related to student credit accounts, and could require us to make certain notifications of data breaches and restrict our use of personal information. A violation of any laws or regulations relating to the collection or use of personal
information could result in the imposition of fines against us. As a result, we may be required to expend significant resources to protect against the threat of these security breaches or to alleviate problems caused by these breaches. While we
believe we have taken appropriate precautions and safety measures, there can be no assurances that a breach, loss or theft of any such personal information will not occur. Any breach, theft or loss of such personal information could have a material
effect on our reputation, could have a material effect on our business, financial condition and results of operations and could result in liability under state and federal privacy statutes and legal actions by state attorneys general and private
litigants.
-60-
We may incur liability for the unauthorized duplication or distribution of class materials posted online
for class discussions.
In some instances, our faculty members or students may distribute to students in class or post various
articles or other third-party content on class discussion boards. We may incur liability for the unauthorized duplication or distribution of this material distributed in class or posted online for class discussions. As a for-profit organization, we
may be subject to a greater risk of liability for the unauthorized duplication of materials under the Copyright Act than a non-profit institution of higher education. Third parties may raise claims against us for the unauthorized duplication of this
material. Any such claims could subject us to costly litigation and impose a significant strain on financial resources and management personnel, regardless of whether the claims have merit. Our general liability insurance may not cover potential
claims of this type adequately or at all, and we may be required to alter the content of our courses or pay monetary damages, which could have a material effect on our business, financial condition and results of operations.
We rely on exclusive proprietary rights and intellectual property that may not be adequately protected under current laws.
Our success depends, in part, on our ability to protect our proprietary rights and intellectual property. We rely on a combination of
copyrights, trademarks, trade secrets, domain names and contractual agreements to protect our proprietary rights. We rely on trademark protection in both the United States and certain foreign jurisdictions to protect our rights to various marks, as
well as distinctive logos and other marks associated with them. We also rely on agreements under which we obtain intellectual property or license rights to own or use content developed by faculty members, content experts and other third-parties. We
cannot assure that these measures are adequate, that we have secured, or will be able to secure, appropriate protections for all of our proprietary rights in the United States or any foreign jurisdictions, or that third parties will not terminate
license rights or infringe upon or otherwise violate our proprietary rights. Despite our efforts to protect these rights, unauthorized third parties may attempt to infringe our trademarks, use, duplicate or copy the proprietary aspects of our
student recruitment and educational delivery methods, curricula, online resource material and other content. Our managements attention may be diverted by these attempts and we have in the past, and may in the future, need to use funds in
litigation to protect our proprietary rights against any infringement or violation, which could have a material effect on our business, financial condition and results of operations.
We may be involved in disputes from time to time relating to our intellectual property and the intellectual property of third parties.
We have in the past, and may in the future, become parties to disputes from time to time over rights and obligations concerning intellectual
property, and we may not always prevail in these disputes. Third parties may allege that we have not obtained sufficient rights in the content of a course or other intellectual property. Third parties may also raise claims against us alleging
infringement or violation of the intellectual property of that third party. Some third party intellectual property rights may be extremely broad, and it may not be possible for us to conduct our operations in such a way as to avoid violating
those intellectual property rights. Any such intellectual property claim could subject us to costly litigation and impose a significant strain on our financial resources and management personnel regardless of whether such claim has merit. Our
general liability and cyber liability insurance, if any, may not cover potential claims of this type adequately or at all, and we may be required to alter the content of our courses or pay monetary damages or license fees to third parties, which
could have a material effect on our business, financial condition and results of operations.
-61-
We may not be able to retain key personnel or hire and retain the personnel we need to sustain and grow our
business.
Our success depends largely on the skills, efforts and motivations of our executive officers, who have significant
experience with our business and within the education industry. Due to the nature of the education industry, we face significant competition in attracting and retaining personnel who possess the skills necessary to sustain and grow our business. The
loss of the services of any of our key personnel, or failure to attract and retain other qualified and experienced faculty members and staff members on acceptable terms, could impair our ability to sustain and grow our business.
Our business may be affected by changing economic conditions.
The United States economy and the economies of other key industrialized countries currently have recessionary characteristics, including
reduced economic activity, increased unemployment and substantial uncertainty about the financial markets. In addition, homeowners in the United States have experienced an unprecedented reduction in wealth due to the decline in residential real
estate values across much of the country. The reduction in wealth, unavailability of credit and unwillingness of employers to sponsor non-traditional educational opportunities for their employees could have a material effect on our business,
financial condition and results of operations.
Terrorist attacks and other acts of violence or war, natural disasters or breaches of security could
have an adverse effect on our operations.
Terrorist attacks and other acts of violence or war, hurricanes, earthquakes, floods,
tornadoes and other natural disasters or breaches of security at our educational sites could disrupt our operations. Terrorist attacks and other acts of violence or war, natural disasters or breaches of security that directly impact our physical
facilities, online offerings or ability to recruit and retain students and employees could adversely affect our ability to deliver our programs to our students and, thereby, adversely affect our business, financial condition and results of
operations. Furthermore, terrorist attacks and other acts of violence or war, natural disasters or breaches of security could adversely affect the economy and demographics of the affected region, which could cause significant declines in the number
of our students in that region and could have a material effect on our business, financial condition and results of operations.
The economic
downturn may affect the Companys real estate business.
The downturn in the United States economy in general, and the real
estate industry specifically, has negatively affected our real estate operation that develops, leases and sells residential properties in Rapid City, South Dakota. Currently, our real estate operation is marketing two condominium developments. To
date, only a small number of condominium units have been sold. Our real estate operation plans to build additional condominium buildings and units only upon the achievement of the sale of a substantial number of the currently available condominium
units. Unless the United States economy and the real estate market improve, we may be forced to sell the condominium units at a loss or attempt to lease them, which could have a material effect on our business, financial condition and results of
operations.