Document Delivery Solution Integrates with MFPs, Imaging, Email, IP Telephony and ERP System BELLEVUE, Wash., April 26 /PRNewswire-FirstCall/ -- Captaris, Inc. (NASDAQ:CAPA), a leading provider of Business Information Delivery solutions, today announced Barilla America, the U.S.-based division of Italy's largest food producer, is integrating Captaris RightFax electronic document delivery with other enterprise solutions to speed up order processing in its accounts receivable department. As a result, the company is able to save 600 man hours per week and spend more time on customer service. The solution needed to work seamlessly with Barilla America's enterprise solutions: Xerox multi-function products (MFPs), DocuSphere imaging solution, Oracle's JD Edwards ERP system, Cisco CallManager IP telephony, and Microsoft Exchange email -- and also support a future transition to SAP. RightFax offers a number of certified and built-in integrations with leading technology products, making it a "perfect fit" for Barilla America, according to Vince Danca, infrastructure manager with the company. "We looked at other solutions, but they seemed make-shift, not as simple or seamless as RightFax. It was an easy choice -- RightFax was the only one left standing." Orders that once took half a day to process and were sometimes misplaced are now immediately available via RightFax and processed within a half hour. Employees can deliver documents from any application right from their desktop personal computers. They also send paper documents using one of the centralized Xerox MFPs and delivery confirmations are automatically sent to their Microsoft Exchange inboxes. "RightFax has completely revolutionized communication for our accounts receivable team and other staff members," Danca noted. "In the past we were tying up printers, copiers and fax machines and hoping to get back to our desks to take customer calls. Thanks to RightFax, we can spend more time on the phone with customers on a personal level." The time savings enable Barilla employees to focus on more profitable tasks. Plus using RightFax has actually reduced the amount of faxing. "It's not a decreased need for faxing," Danca pointed out, "it's just more efficient with RightFax." To implement RightFax, Barilla America worked with Exucom Systems, a Captaris reseller headquartered in Chicago. About Captaris, Inc. Captaris, Inc. is a leading provider of software products that automate business processes, manage documents electronically and provide efficient information delivery. Our product suite of Captaris RightFax, Captaris Workflow and Captaris Alchemy Document Management is distributed through a global network of leading technology partners. We have customers in financial services, healthcare, government and many other industries, and our products are installed in all of the Fortune 100 and many Global 2000 companies. Headquartered in Bellevue, Washington, Captaris was founded in 1982 and is publicly traded on the NASDAQ National Market under the symbol CAPA. For more information please visit http://www.captaris.com/. NOTE: The following are registered trademarks of Captaris: Captaris, Alchemy, RightFax, Captaris Document Management, Captaris Interchange and Captaris Workflow. All other brand names and trademarks are the property of their respective owners. DATASOURCE: Captaris, Inc. CONTACT: media, Kathryn Ellis of Captaris, Inc., +1-425-638-4022, or ; or Barrie Locke of Ripple Effect Communications, +1-585-377-1839, or , for Captaris, Inc. Web site: http://www.captaris.com/

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