Report findings show that 98% of VTEX
customers would be willing to recommend VTEX, the composable and
complete commerce platform, to others
NEW
YORK, Feb. 7, 2024 /PRNewswire/ --
VTEX (NYSE: VTEX), the composable and complete commerce
platform for premier B2C and B2B brands, has been recognized as the
only vendor in the 2024 Gartner® Voice of the Customer for Digital
Commerce to be named in the Customers Choice Quadrant. The
recognized vendors meet or exceed the market average Overall
Experience and User Interest and Adoption.
In the 2024 Gartner® Voice of the Customer for Digital Commerce,
98% of VTEX customers are willing to recommend the ecommerce
platform to peers based on 57 total reviews as of November 2023. Vendors placed in the upper-right
quadrant of the "Voice of the Customer" report are recognized with
the Gartner Peer Insights Customers' Choice distinction. VTEX is
the only vendor to receive this distinction in the 2024 report.
"VTEX is rated by many analyst firms, but the one we value the
most is the actual voice of our customers. Because of that, this
recognition from Gartner, as the only vendor to achieve the
Customers' Choice award in their latest Voice of the Customer for
Digital Commerce report, is unique. This award represents the
passion all our employees and partners across the globe have for
our customers' performance. Enterprise customers need support and
strategic guidance, and this recognition shows we are on the right
path," said Mariano Gomide de Faria,
founder and co-CEO of VTEX.
Below are just some of the brands that have called VTEX its
commerce platform of choice in the past year:
- BeautyCounter
- Calvin Klein
- Hearst
- Kayser Roth
- Pierce Manufacturing
- Reebok
- Tommy Hilfiger
- Whirlpool
"At VTEX, we were able to translate our vision as the composable
and complete platform into a reality by bringing together
innovative minds, advanced technology, and a deep understanding of
what our customers need and we feel this ranking is a prime example
of that," said Santiago Naranjo, CRO
at VTEX. "I'm humbled by the feedback our clients have given us,
delivering 57 reviews and rating VTEX the highest recognized
digital commerce vendor with a score of 4.8 out of 5.0."
The Voice of the Customer document synthesizes Gartner Peer
Insights' reviews into insights for IT decision-makers. This
aggregated peer perspective, along with the individual detailed
reviews, is complementary to Gartner expert research and can play a
key role in your buying process, as it focuses on direct peer
experiences of implementing and operating a solution.
To read the 2024 Gartner® Voice of the Customer for Digital
Commerce report and learn more about why VTEX customers are willing
to recommend the platform, click here.
Gartner Disclaimer:
Gartner, Voice of the Customer for Digital Commerce, Peer
Contributors, 30 January 2024
GARTNER is a registered trademark and service mark of Gartner,
Inc. and/or its affiliates in the U.S. and internationally, and
PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its
affiliates and are used herein with permission. All rights
reserved.
Gartner Peer Insights content consists of the opinions of
individual end users based on their own experiences with the
vendors listed on the platform, should not be construed as
statements of fact, nor do they represent the views of Gartner or
its affiliates. Gartner does not endorse any vendor, product or
service depicted in this content nor makes any warranties,
expressed or implied, with respect to this content, about its
accuracy or completeness, including any warranties of
merchantability or fitness for a particular purpose.
About VTEX
VTEX (NYSE: VTEX) is the composable and complete commerce
platform forward-thinking CEOs and CIOs choose to smarten up their
investments. VTEX helps brands and retailers modernize their stack
and reduce maintenance costs by rapidly migrating from legacy
systems, connecting their entire value chain, and making inventory
and fulfillment their strength. As a leader in digital commerce,
VTEX is trusted by more than 2,600 B2C and B2B customers, including
Carrefour, Colgate, Motorola, Sony, Stanley
Black & Decker, and Whirlpool, having over 3,400 active
online stores across 38 countries (as of FY ended on December 31, 2022). For more information, visit
www.vtex.com.
Press Contacts For VTEX
Walker Sands -
vtex@walkersands.com
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SOURCE VTEX