PLANO, Texas, Aug. 11, 2021 /PRNewswire/ -- Toyota and
Lexus drivers now have a new assistance service available to them
in the moments following a collision. Collision Assistance, a
just-in-time support service, is now available to drivers within
the Toyota and Lexus mobile app. The feature within the Toyota and
Lexus Owners Apps offers guided instructions to help drivers
navigate a post-collision repair process.
![Toyota Debuts Mobile Collision Assistance Service Toyota Debuts Mobile Collision Assistance Service](https://mma.prnewswire.com/media/1592336/Toyota_Collision_Assistance.jpg)
Toyota worked with CCC Intelligent Solutions Inc. (CCC), a
leading SaaS platform for the multi-trillion-dollar P&C
insurance economy, to develop Collision Assistance. The CCC mobile
technology combines guided accident documentation and access to
claims and management services to assist drivers following a
collision. Toyota transmits accident and vehicle telematics data to
CCC to initiate the program. Collision Assistance is designed to
let the customer choose how they'd like to handle the claim and
repair processes, providing convenience and safety while also
ensuring owners are informed about the process through
completion.
"Safety for our customers is paramount. The minutes following an
accident can be critical — drivers are often confused and uncertain
about what to do. By incorporating Collision Assistance into our
owner app, we can offer help when it is needed," said Steve Basra,
Toyota Motor North America, Connected Technologies group vice
president. "We aim to deliver innovative features to our drivers.
With Collision Assistance, we're offering additional safety and
peace of mind."
Collision Assistance is an extension of the Safety Connect suite
of features available to Toyota and Lexus owners who have an active
subscription or are within the trial period of select 2018 model
year or newer Toyota and Lexus vehicles. After the driver has
confirmed they are safe and without injury, the Collision
Assistance app can be used to guide drivers to collect important
accident documentation, connect them to a network of auto insurers
for optional claim submission and provide search capabilities to
help locate a collision repair facility. The feature will prompt
drivers through the entire process, from data gathering and
insurance claim management all the way through collision
repair.
"Toyota is taking a comprehensive approach to post-collision
management, and we're proud to support its mission to deliver
world-class safety experiences to drivers," said Andreas Hecht, CCC's OEM Services Group SVP. "By
using CCC's technology to establish a personal, near-real time
connection with drivers, automakers can positively impact the
often-stressful post-collision experience."
The Collision Assistance Feature is made available to Toyota and
Lexus owners through the Owners App. Toyota and Lexus Owners App
downloads are available for iPhone® or
Android™ smartphones. Click here to learn more about Collision
Assistance.
About Toyota
Toyota (NYSE:TM) has been a part of
the cultural fabric in the U.S. for more than 60 years and is
committed to advancing sustainable, next-generation mobility
through our Toyota and Lexus brands, plus our nearly 1,500
dealerships.
Toyota has created a tremendous value chain and directly
employs more than 36,000 in the U.S. The company has contributed
world-class design, engineering and assembly of more than 30
million cars and trucks at our nine manufacturing plants, 10
including our joint venture in Alabama that begins production in
2021.
To help inspire the next generation for a career in
STEM-based fields, including mobility, Toyota launched its virtual
education hub at www.TourToyota.com with an
immersive experience and chance to visit many of our U.S.
manufacturing facilities. The hub also includes a series of free
STEM-based lessons and curriculum through Toyota USA Foundation partners, virtual field trips
and more. For more information about Toyota,
visit www.toyotanewsroom.com.
About CCC Intelligent Solutions Inc.
CCC
Intelligent Solutions Inc. (CCC) (NYSE: CCCS) is a leading
SaaS platform for the multi-trillion-dollar P&C insurance
economy powering operations for insurers, repairers, automakers,
part suppliers, lenders and more. CCC cloud technology connects
more than 30,000 businesses digitizing mission-critical workflows,
commerce and customer experiences. A trusted leader in AI, IoT,
customer experience, network and workflow management, CCC delivers
innovations that keep people's lives moving forward when it matters
most. Learn more about CCC at www.cccis.com.
Media Contacts:
Corey Proffitt
646-971-4522
corey.proffitt@toyota.com
Michelle Hellyar
773-791-3675
mhellyar@cccis.com
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SOURCE Toyota Motor North America