Press Ganey President & CMO of Strategic Consulting, Dr. James Merlino, Named One of 50 Experts Leading the Field of Patient ...
April 19 2016 - 9:30AM
Business Wire
Press Ganey Holdings, Inc. (NYSE:pgnd) today announced that
Becker’s Healthcare has named Press Ganey President and CMO of
Strategic Consulting, Dr. James Merlino, to its 2016 list of “50
Experts Leading the Field of Patient Safety.” This list recognizes
clinicians, advocates and legislators who work to eliminate medical
errors and improve safety in the health care industry.
“Patient safety and High Reliability care are foundational
elements of the patient experience for leading health care
organizations across the continuum,” said Patrick T. Ryan, CEO,
Press Ganey. “We are pleased that Becker’s Healthcare has
recognized Jim’s unique leadership and expertise in this area. Jim
and his team are committed to partnering with organizations to
create ongoing strategies that enable them to make Zero Harm a
non-negotiable goal as they advance the safety, quality and
experience of care.”
An accomplished surgeon and innovator in patient experience
improvement, Dr. Merlino draws from nearly two decades of health
care experience to drive patient safety initiatives. At Press
Ganey, Dr. Merlino oversees the patient experience and strategic
consultancy division, including Press Ganey’s HPI® safety and High
Reliability solution, helping organizations establish a
patient-centered culture focused on the delivery of safe,
high-quality and reliable care with zero tolerance for harm. Prior
to joining Press Ganey, Dr. Merlino served as chief experience
officer and associate chief of staff at the Cleveland Clinic, where
he developed strategic programs to improve the patient
experience.
The Becker’s editorial team considered nominations and selected
leaders for this list through an editorial review process. The full
Becker’s Healthcare list can be viewed here.
About Press Ganey
Press Ganey Holdings (NYSE: PGND) is a leading provider of
patient experience measurement, performance analytics and strategic
advisory solutions for health care organizations across the
continuum of care. Celebrating 30 years of experience, Press Ganey
is recognized as a pioneer and thought leader in patient experience
measurement and performance improvement solutions. Our mission is
to help health care organizations reduce patient suffering and
improve clinical quality, safety and the patient experience. As of
January 1, 2016, we served more than 26,000 health care
facilities.
About Becker’s Healthcare
Becker’s Healthcare is the leading source of cutting-edge
business and legal information for health care industry leaders.
Its portfolio includes five industry-leading trade publications:
Becker’s Hospital Review, Becker’s ASC Review, Becker’s Infection
Control & Clinical Quality, Becker’s Spine Review and Becker’s
Dental Review. Becker’s Healthcare publishes a number of lists
annually. Some include a nomination process while others are
compiled through a lengthy research and review process. Each list
is vetted through a panel of industry experts. Each list is
published on the appropriate publication website, and some lists
are also included in the print publication.
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