Global Parcel Volume Exceeds 131 Billion in 2020, up 27 Percent Year-Over-Year, Finds Pitney Bowes Parcel Shipping Index
September 28 2021 - 8:00AM
Business Wire
Latest report reveals 4160 Parcels Shipped
Every Second in 2020 with volume expected to double to reach 266
billion in 2026
Pitney Bowes Inc. (NYSE: PBI), a global technology company that
provides commerce solutions in the areas of ecommerce, shipping,
mailing, data and financial services, today released the new Parcel
Shipping Index featuring 2020 data from 13 major markets around the
world. The Index finds global parcel volume reached 131.2 billion
in 2020, equating to 4160 parcels shipped per second - an increase
of 27 percent year-over-year. 34 parcels were generated per person,
on average. Looking ahead, the Index estimates parcel volume could
reach 232 billion or as high as 303 billion by 2026. The most
likely outcome is that parcel volume will double in the next five
years to reach 266 billion in 2026 with an 11 percent CAGR from
2021-26.
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The Pitney Bowes Parcel Shipping Index, now in its sixth year,
reveals parcel volume increased across all regions in 2020 with the
exception of India. China remains the largest market by volume,
with parcel numbers reaching 83.4 billion in 2020 or 2643 parcels
shipped every second. Based on forecasts from Pitney Bowes, China
is expected to become the first country in the Index to reach 100
billion parcels by volume in one year, which is likely to happen in
2021. 2020 was the first year US parcel volume increased at a
faster rate than China since the inception of the Shipping
Index.
Carrier parcel revenue increased across all 13 countries in
2020, collectively reaching $429.5 billion, up 22 percent since
2019. The US remains the market with the highest carrier revenue of
all regions in the Index. Countries including the US, Brazil and
Australia saw their more established carriers lose market share to
competitors.
The latest Index introduces a new performance measure, revenue
per parcel. Tracking this datapoint provides insight into carriers’
ability to respond profitably to changing market conditions. France
generated the highest revenue per parcel in the report at $9.3.
China’s revenue per parcel was the lowest at $1.5.
Key findings from the latest Parcel Shipping Index
include:
- Parcel volume reached 131.2 billion in 2020, up 27
percent from 103.2 billion
- 4160 parcels shipped per second compared to 3248 in
2019
- Parcel revenue reached $429.5 billion, up 22 percent
since 2019
- Highest CAGR 2014-20 for parcel volume was generated by
China at 35 percent followed by Brazil at 18 percent and India at
15 percent
- Highest CAGR 2014-20 for parcel revenue was generated by
China at 27 percent followed by India at 16 percent and US and UK,
both with 11 percent
- The top three markets by revenue – US at $171.4 billion,
China at $127.5 billion and Japan at $33.3 billion - represented 77
percent of global parcel revenue in 2020
- China remains the largest market in terms of parcel
volume, reaching 83.4 billion, up 31 percent from 63.5bn, followed
by the US at 20.2 billion and Japan at 9.1 billion
- United States remained the market with the highest
carrier revenue, reaching $171.4 billion, an increase of 29 percent
year over year
- Brazil experienced the highest year-over-year parcel
volume growth at 46 percent to 1.2 billion parcels, followed by the
US at 37 percent and UK at 33 percent
- Japan saw an increase in parcel volume for the first
time in three years, with volume reaching 9.1bn, up from 9bn in
2019
- India’s parcel volume decreased but carrier revenue
continued to grow, reaching $4.5bn, up from $4.4 the previous
year
- United Kingdom saw the highest increase in carrier
revenue, up 37 percent year over year to $22.2 billion
- France generated the highest revenue per parcel at
$9.3
“For six years, the Pitney Bowes Parcel Shipping Index has
tracked monumental change across the shipping and logistics
industry, reflecting shifting consumer behaviors and carriers’
ability to adapt at scale,” said Jason Dies, EVP and President,
Sending Technology Solutions, Pitney Bowes. “Ecommerce has become
fundamental to our lives, and the staggering parcel volume revealed
in the latest Index reflects this. For the world’s carriers, as
essential service providers 2020 was a transformative year which
tested their investments in people, infrastructure and digital
capabilities to the limit. The Parcel Shipping Index accurately
tracks and compares their performance during one of the hardest
years they’ve ever faced. The Index has never been more widely
anticipated or more relevant.”
The Pitney Bowes Parcel Shipping Index measures volume and spend
for business-to-business, business-to-consumer,
consumer-to-business and consumer-consigned shipments with weight
up to 31.5 kg (70 lbs.) in 13 major markets, representing 3.8
billion people in the U.S., Canada, Brazil, Germany, UK, France,
Italy, Norway, Sweden, China, Japan, Australia and India. Based on
proprietary and published data, the Index has become a valued
industry benchmark and a reliable source of accurate forecasting
since the inaugural report in 2016.
Parcel Shipping Index Findings by Region
Americas (Brazil, Canada, United States)
- Brazil’s increase in parcel volume was the highest
across the study, exceeding one billion for the first time,
reaching 1.2 billion in 2020 – a 46 percent increase from 0.85
billion in 2019. Its revenue per parcel showed the highest rate of
decline, at -22 percent y-o-y. Brazil Post decreased its revenue
market share by 15 percentage points with a 27 percent revenue
share decline CAGR 2014-2020.
- Canada’s increase in revenue was one of the highest in
the study at 29 percent, reaching $11.5 billion, up from $8.9
billion. Volume reached 1.6 billion, up 29 percent.
- United States generated the highest carrier revenue in
the Index, at $171.4 billion, an increase of 29 percent y-o-y.
Parcel volume rose by 37 percent to reach 20.2 billion. Parcels per
capita reached 61 in 2020, up from 45 in the previous year. The
rise of Amazon Logistics was most prominent in the US as UPS’ and
FedEx’s share of both parcel volume and revenue declined. Amazon
Logistics generated 109 percent y-o-y parcel revenue growth and 127
percent increase in parcel volume.
Europe (France, Germany, Italy, Norway, Sweden, UK)
- France generated the highest revenue per parcel in the
Index at $9.3. Parcel volume reached 1.6 billion, up 18 percent
year over year. Revenue rose 11 percent to $14.6 billion.
- Germany generated 4.1 billion parcels in 2020, up 12
percent from 3.7 billion the previous year. Carrier revenues
reached $21.6 billion, up 18 percent, while revenue per parcel rose
5 percent to $5.3. All larger carriers including DPD, DHL and GLS
reported revenue growth, while smaller carriers comprising ‘others’
saw their growth decline.
- Italy saw parcel volumes exceed 1 billion for the first
time, reaching 1.3 billion, up 31 percent from 2019. Carriers
generated $9.6 billion in parcel revenue, a 24 percent y-o-y
increase. While revenues per parcel were some of the highest in the
Index at $7.4, this was a decline of 5 percent from the year
prior.
- Norway generated 98.5 million parcels, up from 76
million the previous year. Revenues reached $210.7 million. Posten
Norge retained 79 percent of carrier volume market share as it has
every year since 2014, with revenue per parcel reaching $2.1.
- Sweden saw parcel volumes reach 170 million, up 26
percent y-o-y reaching 17 parcels per capita, an increase from 13.
Carrier revenue per parcel is $2.1 and had been declining since
2016.
- UK generated the highest increase in carrier revenue
across the Index, up 37 percent to $22.2 billion from $16.1 in
2019. Revenue per parcel increased – for the first time since 2016
– to $4.4. Of the major carriers, Hermes saw the biggest increase
in market share (from 6 percent to 11 percent) and the highest
growth in volume (63 percent). Parcels per capita rose to 74 – the
highest in the Index - from 56 in 2019.
Asia Pacific (Australia, China, India, Japan)
- Australia generated the third highest revenue per parcel
across the Index, at $7.6 after France at $9.3 and the US at $8.5,
although this has fallen since it reached $9.8 in 2014. Revenue
reached $7.8 billion, up 9 percent. Parcel volume reached 1 billion
for the first time, up from 934 million in 2019. Australia Post
retains its dominant market share of 40 percent of the market by
volume and 39 percent by revenue.
- China reached 83.4 billion in parcel volume up from 63.5
billion in 2019, the largest of all markets by volume and the first
country in the Index forecast to reach 100 billion in 2021, which
it is expected to reach in 2021. Parcels per capita reached
58 from 45 in the year prior. Parcel revenue reached $127.5
billion, up 17 percent y-o-y.
- India was the only country to see a decline in parcel
volume in 2020, down 16 percent to 2.4 billion parcels from 2.9
billion in 2019. This is likely to be a result of pandemic-related
exceptional circumstances and not considered a trend. Despite this
volume decline India generated a 3 percent increase in parcel
shipping revenue reaching $4.5 billion. Amazon Logistics has been
steadily increasing its market share by volume with 4 percent CAGR
from 2014-20.
- Japan’s parcel volume reached 9.1 billion, up from 9
billion in 2019. Revenue increased by 6 percent to $33.3 billion.
While parcel revenue has grown steadily since 2016, parcel volumes
peaked in 2017 at 9.6 billion.
To download the Pitney Bowes Parcel Shipping Index ebook and
view the video, infographic and interactive map, please visit
https://www.pitneybowes.com/us/shipping-index.html.
The Shipping Index is an example of research Pitney Bowes
conducts annually to provide insight and forecasts on the shipping
and logistics industry. Pitney Bowes also conducts BOXpoll™ a
series of weekly consumer surveys in partnership with Morning
Consult. Please visit www.pitneybowes.com/boxpoll for the latest
BOXpoll findings.
About the Pitney Bowes Parcel Shipping Index
The Pitney Bowes Parcel Shipping Index measures parcel volume
and spend for business-to-business, business-to-consumer,
consumer-to-business and consumer consigned shipments with weight
up to 31.5kg (70 pounds) across Australia, Brazil, Canada, China,
France, Germany, India, Italy, Japan, Norway, Sweden, the United
Kingdom and the United States. Population data points were sourced
from the International Monetary Fund, World Economic Outlook
Database published in 2020. The Pitney Bowes Parcel Shipping Index
spans 13 countries and represents the parcel shipping activity of
3.7 billion people.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company providing
commerce solutions that power billions of transactions. Clients
around the world, including 90 percent of the Fortune 500, rely on
the accuracy and precision delivered by Pitney Bowes solutions,
analytics, and APIs in the areas of ecommerce fulfillment, shipping
and returns; cross-border ecommerce; office mailing and shipping;
presort services; and financing. For 100 years Pitney Bowes has
been innovating and delivering technologies that remove the
complexity of getting commerce transactions precisely right. For
additional information visit Pitney Bowes at
www.pitneybowes.com.
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John Spadafora Pitney Bowes M +1 518 708 3466
john.spadafora@pb.com
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