Reinvents Business to Expand Market Opportunity
into the $40 Billion Digital Commerce and Shipping Market
Pitney Bowes Inc. (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce, today
announced the launch of the Pitney Bowes Commerce Cloud, a commerce
enabler that provides access to solutions, analytics and APIs
across the full commerce continuum with speed and agility to help
clients identify customers, locate opportunities, enable
communications, power shipping from anywhere to everywhere, and
manage payments. Pitney Bowes will reinvent and expand its business
into the $40 billion digital commerce and shipping market.
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“Today, more than ever, shipping, mailing and payments are at
the center of commerce,” said Marc Lautenbach, President and Chief
Executive Officer, Pitney Bowes. “The Pitney Bowes Commerce Cloud
represents our economies of experience, taking technologies where
we have strong expertise and our deep understanding of the clients’
needs to deliver solutions with speed and agility that help solve
real business challenges. With almost a century of leadership in
the mailing and shipping industry, Pitney Bowes is a reliable and
trusted partner for small to large businesses who aspire to adapt
more quickly to the complex world of commerce.”
The new cloud-enabled solutions and services unveiled today in
New York City, utilizing the innovation, security and reliability
that made Pitney Bowes an industry leader for more than 95 years,
represent a strategic milestone in the evolution of shipping,
mailing and digital commerce. Businesses of all sizes can now
securely access – either through PCs, mobile devices, connected
metering devices, or via APIs – a full range of shipping, mailing,
ecommerce, location intelligence, customer information management,
customer engagement and payment solutions that simplify and enable
all forms of commerce innovations via the Pitney Bowes Commerce
Cloud.
“We are reinventing our business by unlocking the vast potential
of our digital commerce, shipping, mailing and payment capabilities
via the Pitney Bowes Commerce Cloud and making it easier for our
1.5 million clients to identify, locate, communicate, ship and
pay,” added Mr. Lautenbach. “This broadens our addressable market
from the $4 billion mailing market into the growing $40 billion
digital commerce and shipping market.”
Pitney Bowes launched its revolutionary SendProTM office
shipping applications, which simplify the sending of parcels and
flats. These new cloud-based office shipping tools allow businesses
to manage multi-carrier shipping operations online, including the
U.S. Postal Service, FedEx and UPS, and provide the information
needed to select the best option for each item based on service
level and price. The SendPro solution is the first cloud-based
multi-carrier office shipping solution in the market. With the
SendPro solution, small and medium businesses can now
cost-effectively access via the cloud the same technology that
supports large shipping companies and online retailers.
The SendPro solution illustrates the power and flexibility of
the Pitney Bowes Commerce Cloud. It is delivered as a SaaS solution
to PCs and desktops; as a mobile app to tablets and more than a
quarter billion devices on Windows 10 and the Window Store; and via
Pitney Bowes’ SendPro P Series mailing and shipping solutions,
which integrate hardware and software in a single product that
drives efficiency and delivers accountability and tracking in the
mailroom. It also utilizes other Pitney Bowes cloud-based
capabilities such as address validation, which delivered about 1
billion address validations and updates to Pitney Bowes clients via
the cloud in the last 12 months.
“We are excited to work together with Pitney Bowes to bring the
SendProTM Universal Windows app to more than 270M Windows 10
devices via the Windows Store,” said Kevin Gallo, Microsoft
Corporate Vice President, Windows and Devices. “Windows 10
users can now easily access SendPro to initiate, track and pay for
their shipping from their desktop, tablet or mobile. Users
will be able to use Cortana for voice activated shipping that
seamlessly connects with their address and contact management
programs, including Outlook, Gmail and LinkedIn. This is the first
in a series of innovative commerce applications by Pitney Bowes on
Microsoft Platforms.”
The SendPro solution also takes advantage of Pitney Bowes
Purchase Power financial services capabilities, which are now
available as part of the Pitney Bowes Commerce Cloud, and will be
made available as public APIs later in 2016. Purchase Power®
enables USPS parcel payments and enables clients to earn free
shipping through the Pitney Bowes Rewards program. This payments’
solution further simplifies sending by consolidating billing and
payments for all of a client’s sending activity across multiple
carriers.
To address the growing need to simplify cross-border commerce,
Pitney Bowes revealed a new Global Trade Solution, delivered from
the Pitney Bowes Commerce Cloud, which facilitates the calculation
of customs charges, duties and currency conversions. These
capabilities have also been built into the SendPro software
solution.
Using its long history of technology development, Pitney Bowes
is launching a series of APIs available in a self-service portal to
help both commercial and corporate developers, as well as clients,
enrich their mobile and Web applications. This portal will also
host resources to develop, deploy and manage the creation of new
applications based on its location intelligence and shipping
technologies, such as geodata (address, demographic and
location-based information), which can be incorporated into
everyday applications, business processes and workflows.
Other solutions already available via the Pitney Bowes Commerce
Cloud include:
- pbSmartPostageTM - online
shipping and mailing solution
- Spectrum® On Demand - data
quality and enrichment solutions
- Universal Address Management -
address validation and correction
- Relay® Hub - cloud-based mailing
solutions
- EngageOne® Video - personalized
and interactive video
- Borderfree® Marketplace -
international shipping to retailers
- Borderfree® Retail - end-to-end
cross-border shopping experience
- Global Financial Services -
secure and reliable payment solutions
- ClarityTM - cloud-based
IIoT solutions for production mail
- Enroute® Shipping - cloud-based,
software-as-a-service transportation management solution
- SendSuite® Tracking Online -
inbound package management
Pitney Bowes will unveil additional offerings to the Pitney
Bowes Commerce Cloud throughout 2016 that will utilize the unique
combination of capabilities the company has available as part of
its digital assets in the areas of customer engagement, location
intelligence and customer information management.
Pitney Bowes is collaborating with leading cloud technology
companies, including Amazon Web Services (AWS), Salesforce.com, GE,
Microsoft, Apigee, MongoDB and Okta, to deliver a reliable, modern
digital client experience, rapid product development, scalability
and faster speed to market.
“I am thrilled that Salesforce is a key component of the Pitney
Bowes Commerce Cloud, helping to deliver exceptional experiences
for every part of the customer journey," said Marc Benioff,
chairman and CEO of Salesforce. "It's amazing to see this iconic
American enterprise transforming itself into a digital, 21st
century company.”
“Pitney Bowes’ history is marked by their significant
contributions to the shipping and mailing industry, and their
future will be marked by their contributions to the Industrial
Internet through the integration of both the physical and digital
worlds,” says Bill Ruh, CEO, GE Digital. “To help in this
transition, Pitney Bowes is leveraging GE's Predix platform through
the Pitney Bowes Commerce Cloud to analyze the data generated from
its own shipping and mailing machines. We are pleased to partner
with an established technology company to help deliver increased
productivity, operational efficiencies, and more reliable services
to Pitney Bowes clients.”
Pitney Bowes leverages the AWS Cloud to accelerate the migration
of product development, testing and mission-critical production
applications through the Pitney Bowes Commerce Cloud and AWS
Marketplace. Pitney Bowes has launched seven products in AWS
Marketplace for Location Intelligence and Customer Information
Management. Pitney Bowes also created a “Cloud Center of
Excellence” providing access to available tools and technology from
AWS. The Center of Excellence will help create new enterprise
transformation solutions provided by Pitney Bowes leveraging the
AWS Cloud.
“Pitney Bowes and AWS have had a deep collaboration over the
past two years focused on developing and delivering AWS Cloud-based
shipping and commerce services to the global market,” said Terry
Wise, Vice President of Worldwide Partner Ecosystem, Amazon Web
Services, Inc. “We are pleased to support Pitney Bowes’ continued
dedication to cloud-based innovation to better serve customers’
needs for location intelligence, data quality, shipping, mailing,
digital document management and data analytics.”
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company offering
innovative products and solutions that enable commerce in the areas
of customer information management, location intelligence, customer
engagement, shipping and mailing, and global ecommerce. More than
1.5 million clients in approximately 100 countries around the world
rely on products, solutions and services from Pitney Bowes. For
additional information, visit Pitney Bowes
at www.pitneybowes.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20160426006167/en/
Pitney Bowes Inc.Dan Burris,
203-449-7635daniel.burris@pb.com
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