New Relic Named Leader in 2023 Gartner® Magic Quadrant™ for APM and Observability for the 11th Consecutive Time
July 10 2023 - 11:20AM
Business Wire
New Relic provides users with industry-leading
all-in-one observability, accelerated time to value, and lower
total cost of ownership
New Relic, the all-in-one observability platform for engineers,
announced it has been named a Leader in the 2023 Gartner Magic
Quadrant for Application Performance Monitoring and Observability.
The report provides an assessment of 20 application performance
monitoring (APM) and observability vendors based on specific
evaluation metrics, including current product/service capabilities,
market understanding and responsiveness, innovation, and strategy.
For the 11th consecutive time, New Relic is recognized for its
Completeness of Vision and Ability to Execute.
Only New Relic provides an all-in-one observability platform
that is purpose-built as a unified experience for all engineers,
allowing companies to get ahead of problems, service customers, and
outpace the competition. The platform’s capabilities extend beyond
metrics, events, traces, and logs, allowing engineers to
incorporate security data and data from open source standards, such
as Open Telemetry. New Relic has a long history of innovation, most
recently being first to market with an OpenAI monitoring solution
and observability-first generative AI assistant, New Relic
Grok.
“We are honored to be recognized by Gartner as a Leader in every
APM and Observability Magic Quadrant published. Since transforming
our platform and business model, we have dramatically accelerated
our pace of innovation, surpassing that of our direct competitors,
and built a product-led growth engine that customers value,”
said New Relic Chief Product Officer Manav Khurana. “Our
growth outpaces hyperscalers, which we attribute to the value our
customers realize from New Relic including faster innovation and
improved customer experience and value.”
In the Gartner Peer Insights™, New Relic received an overall
rating of 4.5 stars out of 5.0 based on 1,327 verified customers,
with 90% recommending the platform as of July 7, 2023. 64% of
verified reviewers rate New Relic 5.0 stars for APM and
observability. Here is what a few of these customers said about New
Relic:
- “New Relic has caught major issues within our platform before
they spiraled out of control, as well as giving us the analytics on
how to prevent them in the future. It is a fantastic tool for
monitoring, and provides enough data to be a one-stop shop for
every engineer building software.” - Principal Software
Engineer
- “New Relic is our preferred monitoring solution for application
and infrastructure. Using the rules and flows, we are able to have
New Relic access application pages in critical user flows and check
if they function correctly and if not alert us via multiple
channels. It is easy to script these rules in New Relic including
set minimum thresholds. I highly recommend New Relic as [a]
monitoring solution.” - Senior Software Engineer, construction
industry
- “New Relic helps us minimize our time to recovery during
incidents by getting the right information in front of our
engineers without the need for lots of expert knowledge about how
New Relic works." - Principal Site Reliability Engineer, media
industry
- “New Relic is a feature-rich monitoring tool that provides you
with tools to monitor your websites and applications in real time.
It plays a vital role in ensuring the performance of our apps is
optimal and issues are resolved as fast as possible.” - Operations
Executive, IT industry
- "[New Relic] monitoring is very useful to proactively catch
application performance dip or response time slowness. We can setup
alerts for crucial portions of the site and have [New Relic] alert
us through multiple channels. The usage is not just limited to
websites but can also be setup for web services and APIs to track
the availability." - Technical Account Manager, IT industry
To learn more, download a copy of the 2023 Gartner Magic
Quadrant for Application Performance Monitoring and Observability
and read the blog post.
Gartner Disclosure
Gartner, Magic Quadrant for Application Performance Monitoring
and Observability, Gregg Siegfried, Mrudula Bangera, Matt Crossley,
Padraig Byrne, 5 July 2023.
GARTNER is a registered trademark and service mark of Gartner,
Inc. and/or its affiliates in the U.S. and internationally, MAGIC
QUADRANT and PEER INSIGHTS are registered trademarks of Gartner,
Inc. and/or its affiliates and are used herein with permission. All
rights reserved.
Gartner does not endorse any vendor, product or service depicted
in its research publications and does not advise technology users
to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions
of Gartner’s Research & Advisory organization and should not be
construed as statements of fact. Gartner disclaims all warranties,
expressed or implied, with respect to this research, including any
warranties of merchantability or fitness for a particular
purpose.
Gartner Peer Insights content consists of the opinions of
individual end users based on their own experiences, and should not
be construed as statements of fact, nor do they represent the views
of Gartner or its affiliates. Gartner does not endorse any vendor,
product or service depicted in this content nor makes any
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merchantability or fitness for a particular purpose.
About New Relic
As a leader in observability, New Relic empowers engineers with
a data-driven approach to planning, building, deploying, and
running great software. New Relic delivers the only unified data
platform that empowers engineers to get all telemetry—metrics,
events, logs, and traces—paired with powerful full stack analysis
tools to help engineers do their best work with data, not opinions.
Delivered through the industry’s first usage-based consumption
pricing that’s intuitive and predictable, New Relic gives engineers
more value for the money by helping improve planning cycle times,
change failure rates, release frequency, and mean time to
resolution. This helps the world’s leading brands including adidas
Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg,
GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and
World Fuel Services (WFS) improve uptime, reliability, and
operational efficiency to deliver exceptional customer experiences
that fuel innovation and growth. www.newrelic.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20230710536668/en/
Media Contact Kerry Baker New Relic, Inc. PR@newrelic.com
Investor Contact Ingo Friedrichowitz New Relic, Inc.
IR@newrelic.com
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