loanDepot Provides Update on Cyber Incident
January 22 2024 - 7:42AM
Business Wire
loanDepot, Inc. (“LDI” or “Company”) (NYSE: LDI), a leading
provider of home lending solutions, today provided an update on the
cyber incident it disclosed on January 8, 2024.
The Company has been working diligently with outside forensics
and security experts to investigate the incident and restore normal
operations as quickly as possible. The Company has made significant
progress in restoring our loan origination and loan servicing
systems, including our MyloanDepot and Servicing customer
portals.
Although its investigation is ongoing, the Company has
determined that an unauthorized third party gained access to
sensitive personal information of approximately 16.6 million
individuals in its systems. The Company will notify these
individuals and offer credit monitoring and identity protection
services at no cost to them.
“Unfortunately, we live in a world where these types of attacks
are increasingly frequent and sophisticated, and our industry has
not been spared. We sincerely regret any impact to our customers,”
said loanDepot CEO Frank Martell. “The entire loanDepot team has
worked tirelessly throughout this incident to support our
customers, our partners and each other. I am pleased by our
progress in quickly bringing our systems back online and restoring
normal business operations.”
“Our customers are at the center of everything we do,” said Jeff
Walsh, President of LDI Mortgage. “I’m really proud of our team,
and we’re glad to be back to doing what we do best: enabling our
customers across the country to achieve their financial goals and
dreams of homeownership.”
The Company is committed to keeping its customers, partners and
employees informed and will provide any additional operational
updates on our microsite at loandepot.cyberincidentupdate.com.
About loanDepot
loanDepot (NYSE: LDI; NMLS # 174457) is an equal housing lender
and digital commerce company committed to serving its customers
throughout the homeownership journey. Since its launch in 2010,
loanDepot has revolutionized the mortgage industry with a
digital-first approach that makes it easier, faster and less
stressful to purchase or refinance a home. Today, as one of the
nation's largest non-bank retail mortgage lenders, loanDepot
enables customers to achieve the American dream of homeownership
through a broad suite of lending and real estate services that
simplify one of life's most complex transactions. With headquarters
in Southern California and offices nationwide, loanDepot is
committed to serving the communities in which its team lives and
works through a variety of local, regional and national
philanthropic efforts.
LDI-IR
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version on businesswire.com: https://www.businesswire.com/news/home/20240122969848/en/
Jonathan Fine, VP, Public Relations (781) 248-3963,
jfine@loandepot.com
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