Ingram Micro Australia Teams With MaintenanceNet to Provide Channel Partners With Powerful Service Revenue Automation Capabil...
September 09 2012 - 6:00PM
Marketwired
MaintenanceNet, Inc., the leading provider of service contract
management and automation solutions, today announced that the
Australian division of Ingram Micro Inc. (NYSE: IM), the world's
largest technology distributor, has launched the MaintenanceNet
Service360 cloud-based service contract management platform and
complementary Auto Quote solution as a high-value tool for its
reseller partners across the Asia-Pacific region.
Already in place to serve Ingram Micro resellers in both the
U.S. and Canada, the solution is offered free of charge to Ingram
Micro channel partners and has been branded for Ingram Micro
Australia as the Cisco Services Portal, powered by MaintenanceNet.
It is designed to automate the time-consuming administrative tasks
of creating service renewal quotes and to ensure that partners can
quickly take action on "low-dollar" service contract renewal
opportunities.
"Low-dollar contract renewals require constant attention because
of their sheer volume, and staying on top of them is a complex
process for our partners," says David Lenz, Senior Director,
Enterprise Technology Group for Ingram Micro Australia. "Auto Quote
is a channel enablement tool that eliminates the time and hassle of
tracking ongoing service expirations and sending renewal notices to
customers. With this new automated capability, our resellers are
able to sell more services, increase renewal rates and keep a
better pulse on customer needs."
The Auto Quote solution provides the supply chain with an easy,
automated way to ensure that all service contract opportunities --
no matter how small -- are being pursued quickly, efficiently and
at a low sales cost. All Auto Quotes are auto-generated and
pre-validated with Ingram Micro's manufacturer partners and
delivered to resellers electronically, via email, 90 days in
advance of service expiration.
"Ingram Micro Australia was looking to better address its
reseller partners' service contract management needs, and Auto
Quote has provided a powerful answer -- making use of automation
and data analytics to drive substantial new revenue streams for the
channel," says Scott Herron, CEO, MaintenanceNet.
Auto Quote takes incomplete or inaccurate customer data and
turns it into actionable business intelligence in order to improve
service sales close rates and enhance the accuracy of service
quoting and ordering processes. To simplify ongoing management, all
Auto Quotes can be viewed and managed by partners online through
the cloud-based Cisco Services Portal.
Follow MaintenanceNet on LinkedIn at
http://www.linkedin.com/company/maintenancenet and on Twitter at
http://www.twitter.com/maintenancenet.
About MaintenanceNet MaintenanceNet
empowers the world's leading manufacturers and their channel
partners to expand the scope and success of their service sales
initiatives. The company has delivered billions of dollars in
service revenues, while also improving overall customer
satisfaction and retention for the businesses it serves. The key to
MaintenanceNet's success is its proficiency data enrichment and in
turning incomplete or inaccurate customer data into actionable
business intelligence that drives revenue and profits for
manufacturers. MaintenanceNet's Service360 cloud-based platform and
Auto Quote solution expedites and automates sales processes, and
provides a channel-friendly approach to service quoting, ordering
and renewing. For more information, visit www.maintenancenet.com or
call 866-699-7212.
MaintenanceNet is a registered trademark of MaintenanceNet
Incorporated.
Add to Digg Bookmark with del.icio.us Add to Newsvine
Contact: Kelly Crothers MaintenanceNet, Inc.
+1.760.496.7575 Email Contact Paula Johns MaintenanceNet Public
Relations +1.760.487.1799 Email Contact
Ingram Micro A (NYSE:IM)
Historical Stock Chart
From Jul 2024 to Aug 2024
Ingram Micro A (NYSE:IM)
Historical Stock Chart
From Aug 2023 to Aug 2024