Global payment brand and credit card company moves to a
resilient, robust hybrid cloud environment to significantly advance
new service innovation and customer engagement
Hewlett Packard Enterprise (NYSE: HPE) today announced that JCB
Co., Ltd., the international payment brand from Japan, has selected
the HPE GreenLake edge-to-cloud platform to build the next
generation of its MyJCB platform to improve customer engagement
with the launch of new customer experiences and services.
The MyJCB platform is a critical online portal used by JCB’s
credit card customers to make payments, check statements, register
for additional services and check both financial and loyalty
balances. The platform is mission-critical, needs to be available
24x7, and adhere to the strict governance and compliance
requirements of a financial services organization.
Formed in 1961, JCB is the only Japan-based international credit
card brand and currently boasts over 142 million card holders. JCB
has expanded into a wide range of service offerings, including
mobile phone payment solutions and its QUICPay contactless
infrastructure, serving customers in Japan and 150 countries around
the world. Since 2019, JCB has been modernizing its payment
network, reflecting the exponential growth in cashless payments,
which has accelerated even faster in the wake of the global
pandemic.
As well as moving to a new data center, JCB wanted to move to a
modern and flexible platform running modernized container
applications to allow it to react more quickly to customer needs
and develop an increasing number of new, personalized services. JCB
selected the HPE GreenLake platform to deliver mission-critical
systems and cloud-native technology and therefore provide a hybrid
cloud environment optimized for MyJCB.
“JCB is delighted to be working with HPE on the creation of its
next generation of customer experiences,” said Akira Matsuoka,
Senior Vice President, Digital Solutions Development Department,
JCB Co., Ltd. “New technologies are accelerating the development of
innovative payment solutions which create brand new experiences for
consumers. As we continue to grow, HPE GreenLake gives us the
foundation to move to a cloud-native mission-critical platform,
allowing us to react more quickly to the rapidly evolving needs of
our customers and offer groundbreaking new services with
personalized, easy-to-follow experiences.”
At the heart of the new platform is a series of applications to
orchestrate a smooth customer journey through personalized
experiences and seamless interactions. The new MyJCB platform,
powered by HPE GreenLake, offers enhanced reliability and allows
for agile application development, enabling the business to roll
out new customer services and experiences, quickly and easily.
“HPE is thrilled to be continuing its relationship with JCB,”
said Hirokazu Mochizuki, managing director, HPE Japan. “As the
world continues to move increasingly towards digital payments, the
choice of HPE GreenLake will allow a seamless transition to
scalable, cloud services which will support the continued growth of
the business. HPE is pleased to be supporting the success of the
next-generation MyJCB customer portal based on the flexibility and
agility of container orchestration, whilst ensuring the continuing
availability of mission-critical systems.”
HPE is working hand-in-glove with JCB throughout the
development. HPE Pointnext Services acted as consultants, making
sure that the new MyJCB platform delivers everything that it needed
to be, whilst finding and addressing critical concerns and solving
challenges. HPE Pointnext Services took the lead on designing the
new modernized system, working alongside JCB’s existing partners at
Software Consultant Corporation (SCC) for a Kubernetes based
automation and full-scale agile development environment.
The solution, delivered as a cloud service on a pay-per-use
payment model through the HPE GreenLake platform, uses the HPE
Superdome Flex 280 Server for in-memory processing and
mission-critical capabilities to ensure always-on performance. It
also leverages HPE Primera Storage for 100% mission-critical
availability.
About HPE GreenLake
The HPE GreenLake edge-to-cloud platform enables customers to
accelerate data-first modernization and provides over 50 cloud
services that can run on-premises, at the edge, in a colocation
facility, and in the public cloud. In Q1 2022, HPE reported Annual
Recurring Revenue of $798 million and as-a-service orders growth of
136 percent year-over-year. In April 2022, with the onboarding of
Aruba customers, HPE will add over 120,000 customers to the HPE
GreenLake platform. The scalable, pay-as-you go HPE GreenLake
platform also delivers robust security, compliance, and control,
and supports a broad partner ecosystem – including channel
partners, distributors, independent software vendors, public cloud
providers, service providers, and system integrators. For more
information on HPE GreenLake, please visit:
https://www.hpe.com/us/en/greenlake.html.
About JCB
JCB, also known as Samurai Cards, is the first and only Japanese
issuer of international credit cards, with over 142 million in
circulation as of September 2021. The company, which has an annual
transaction volume of more than $305 billion, works with banks
primarily in Japan and the Asian subcontinent, but also offers
global acceptance through strategic alliances with other major
issuers. As well as credit cards, its growth has been accelerated
through initiatives including smartphone payment services and
QUICPay, the company’s contactless payment solution. For more
information, visit: https://www.global.jcb/en/
About Hewlett Packard Enterprise
Hewlett Packard Enterprise (NYSE: HPE) is the global
edge-to-cloud company that helps organizations accelerate outcomes
by unlocking value from all of their data, everywhere. Built on
decades of reimagining the future and innovating to advance the way
people live and work, HPE delivers unique, open and intelligent
technology solutions as a service. With offerings spanning Cloud
Services, Compute, High Performance Computing & AI, Intelligent
Edge, Software, and Storage, HPE provides a consistent experience
across all clouds and edges, helping customers develop new business
models, engage in new ways, and increase operational performance.
For more information, visit: www.hpe.com
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version on businesswire.com: https://www.businesswire.com/news/home/20220322005026/en/
Editorial Contact: Eri Yagihashi
eri.yagihashi@hpe.com
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