Wyndgate Technologies(R) Helps Forrest General Hospital in Time of Need
April 10 2006 - 10:00AM
PR Newswire (US)
- Wyndgate's Service 360(TM) Initiative in Action - DENVER, April
10 /PRNewswire-FirstCall/ -- Wyndgate Technologies(R), a division
of Global Med Technologies(R), Inc. (OTC:GLOB) (BULLETIN BOARD:
GLOB) , proudly announced today its success in bringing Forrest
General Hospital live on Wyndgate's SafeTrace Tx(R)* transfusion
management system several months ahead of schedule. The early
go-live was made necessary when Forrest General's previous system
failed. (Logo:
http://www.newscom.com/cgi-bin/prnh/20040226/GLOBALMEDLOGO )
Forrest General purchased Wyndgate's transfusion management system
after being informed that, allegedly, its existing system had been
"sunsetted," meaning the system's provider would no longer sell,
service, or provide technical support. While still using the system
from their prior vendor during the regular implementation of
SafeTrace Tx, Forrest General received a "Blue Screen of Death"
(BSoD) that indicated an unrecoverable error. Finding the hospital
stranded without a functioning transfusion management system, the
blood bank team at Forrest General turned to Wyndgate for help.
Remembering the situation, Sandi Thames, Chief Technologist of
Laboratory Services at Forrest General, stated, "When our existing
system went down, we called our IS department, but their efforts to
access the system proved to be in vain. Once we realized that the
old system could not be restored, we contacted Wyndgate and
requested an 'emergency go-live' on Wyndgate's SafeTrace Tx
System." With the scheduled go-live date still a couple of months
away, interfaces were still being developed, but validation and
training were complete. Wyndgate's team responded quickly and was
able to complete Forrest General's implementation and bring the
hospital live on SafeTrace Tx in less than one day. "Wyndgate's
response was amazing. They immediately dispatched a project manager
and cleaned up the database. In just a few hours, we were live.
Over the next few days, Wyndgate's team members continued to hold
our hand. We went live on SafeTrace Tx with no issues, thanks to
the Wyndgate team. Wyndgate's efforts and quick response were key,"
stated Ms. Thames. Timothy Pellegrini, Vice President of Operations
at Wyndgate Technologies, remarked, "We are very pleased that we
were able to assist Forrest General when they were having
difficulties with their former system. Wyndgate recognized the
necessity of having an effective and reliable blood bank system and
understood the importance of getting Forrest General running on
SafeTrace Tx as quickly as possible." Wyndgate largely attributes
Forrest General's rapid go-live to the Company's new Service
360(TM) customer service initiative, which was launched less than a
year ago to promote superior customer service. The initiative
focuses on meeting customers' needs and rewards employees for
exhibiting characteristics such as responsiveness, accessibility,
and reliability. Commenting on Wyndgate's Service 360, Mr.
Pellegrini continued, "Wyndgate Technologies is very committed to
Service 360 and we are excited to see positive results of this
program in action. We are very proud of our team members who worked
so diligently to make this happen. Our people are making Service
360 a reality for our customers." About Forrest General Hospital
Founded in 1952, Forrest General Hospital provides high quality
health services to the residents of South Mississippi. The hospital
enjoys a reputation for quality healthcare services rivaling any
healthcare system in the southeastern United States and serves as
the hub of the South Mississippi region's healthcare delivery
system. It is one of the most advanced and well-equipped medical
centers in the region and employs the largest medical staff in
Mississippi outside Jackson. Forrest General is committed to
expanding with South Mississippi's changing healthcare needs and
continuing to establish an integrated provider network that offers
responsive care in accessible settings. About Global Med
Technologies, Inc. Global Med Technologies, Inc. is an
international e-Health, medical information technology company,
providing information management software products and services to
the healthcare industry. Its Wyndgate Technologies division is a
leading supplier of information management systems to U.S. and
international blood centers and hospital transfusion centers.
Current clients of Wyndgate's products and services manage more
than 3 million units of blood, or over 22% of the U.S. blood
supply, each year. Wyndgate's products are being used in Canada and
sub-Saharan Africa, and are being implemented in the Caribbean.
Together, the SafeTrace Tx(R) advanced transfusion management
system and the SafeTrace(R) donor management system provide
Vein-to-Vein(R) tracking from donor collection to patient
transfusion. For more information about Global Med's products and
services, please call 800-WYNDGATE or visit
http://www.globalmedtech.com/, http://www.peoplemed.com/ and
http://www.wyndgate.com/. This news release may include statements
that constitute forward-looking statements, usually containing the
words "believe," "estimate," "project," "expects" or similar
expressions. These statements are made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995.
Forward-looking statements inherently involve risks and
uncertainties that could cause actual results to differ materially
from the forward-looking statements. By making these
forward-looking statements, the Company undertakes no obligation to
update these statements for revisions or changes after the date of
this news release.
http://www.newscom.com/cgi-bin/prnh/20040226/GLOBALMEDLOGO
http://photoarchive.ap.org/ DATASOURCE: Global Med Technologies,
Inc. CONTACT: Michael I. Ruxin, M.D., of Global Med Technologies,
Inc., +1-303-238-2000; or Investors, Paul Short, President of
Investment Strategies, LLC, +1-304-523-3252, for Global Med
Technologies, Inc. Web site: http://www.wyndgate.com/ Web site:
http://www.peoplemed.com/ Web site: http://www.globalmedtech.com/
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