SCTelcom Transforms Rural Broadband Experiences by Leveraging Calix SmartLife Managed Services for Home, School, and Around Town
November 03 2023 - 1:30PM
Business Wire
SCTelcom continues a 70-year history of
supporting their communities by leveraging the Calix broadband
platform and SmartLife managed services to expand their business
model, serving three distinct markets—residential (SmartHome),
schools and community spaces (SmartTown), and small businesses
(SmartBiz)
Calix, Inc. (NYSE: CALX) announced today that SCTelcom is
leveraging SmartLife™ managed services on the Calix broadband
platform to deliver world-class broadband to every aspect of life
in their Kansas and Oklahoma communities. The cooperative has
partnered with Calix for well over a decade to steadily grow its
residential broadband business. They launched SmartHome™
residential managed services like network-level cybersecurity and
advanced home network controls in 2021. Now, SCTelcom is seizing
new market opportunities by leveraging managed services for
community spaces (SmartTown™) and small businesses (SmartBiz™).
Because of the integrated nature of managed services on the Calix
platform, SCTelcom uses the same systems, workflows, and training
to service residential, community, and small business markets. The
results are steady business growth, brand equity built on their
services’ positive impact in their communities, and a customer
satisfaction score (CSAT) of 96 percent for upgraded members.
Because they leverage the entire Calix platform—including Calix
Revenue EDGE™, Calix Intelligent Access EDGE™, and Calix
Cloud®—SCTelcom enjoys operational efficiencies that support the
launch of new managed services. Additionally, SmartTown enables
shared infrastructure, reducing the need for a separate community
network. This consolidation leads to energy savings and lower
carbon emissions associated with network infrastructure.
“The complete Calix platform enables us to deliver exceptional
broadband experiences across all aspects of rural life,” said Carla
Shearer, chief executive officer and general manager at SCTelcom.
“The towns we serve are often isolated, without even dependable
cellular service. It was critical to us that we found a broadband
platform that allows us to deliver superior broadband experiences
everywhere in town, not just at home. We have now started to enable
fully smart towns across south-central Kansas and north-central
Oklahoma.”
By prioritizing exceptional experiences rather than faster
speeds, SCTelcom ensures their business remains invulnerable to
competition from even the largest legacy players. The broadband
service provider (BSP) leverages the Calix platform to deliver
tailored broadband experiences to three distinct markets by:
- Including in-demand SmartHome managed services in every
residential package. Because they assume responsibility for
protecting members’ home networks, SCTelcom includes
ProtectIQ® (network level cybersecurity) in every Wi-Fi
package—blocking 14,800 monthly digital threats.
ExperienceIQ® (advanced home network controls) is included
in SCTelcom’s gig packages—an offering 5X more members have signed
up for in the past year.
- Deploying SmartTown so every member, student, and educator
can roam freely across town. SCTelcom will work with local
school districts to support students’ and educators’ academic
pursuits with community-wide connectivity that goes beyond school
grounds. The BSP is rolling out SmartTown community-wide Wi-Fi
across every town they serve by activating residential and business
GigaSpire® BLAST systems—starting with Attica, Kansas.
- Launching SmartBiz to meet the unique needs of small
business owners. Without access to in-house IT resources, small
business owners need a managed solution designed for their needs.
SmartBiz integrates everything BSPs need to support small business
growth— managed Wi-Fi (indoor and outdoor), network security, and
business productivity applications on top of high-speed internet
access. SCTelcom is leveraging the SmartBiz Smart Start success
program to prepare for launch and will include SmartBiz in all
SCTelcom business packages starting in November.
“Calix has been there every step of the way, providing not just
the technology but also enablement services that have ensured
smooth launches into new broadband markets,” said Shearer.
“Together, we are working with community leaders to deploy
community-wide connectivity that will redefine the future of
Attica, Cunningham, Medicine Lodge and every town we serve.”
“SCTelcom has a 70-year history of innovating for their
communities,” said Michael Weening, president and chief executive
officer at Calix. “The Calix broadband platform has expanded in
partnership with Carla and her team by identifying the areas of
innovation that would be most valuable for the cooperative’s
members and the communities they serve—supporting their mission of
‘connecting deeper.’ SmartHome, SmartTown, and SmartBiz are
examples of how we partner with our customers to build solutions
that transform the towns they serve. We simplify their business by
making it fast and easy to launch and excite their subscribers by
providing a rapidly expanding portfolio of Wi-Fi applications that
can be mixed and matched to exceed the needs of every use case
imaginable—to grow their community across all constituents. It is
inspiring to partner with SCTelcom to innovate and change Kansas
and Oklahoma.”
Watch the webinar, “The Innovative Ways Successful Service
Providers Drive Higher Revenue and Subscriber Retention,” to learn
how BSPs are winning increasingly competitive markets with
differentiating managed services.
About Calix
Calix, Inc. (NYSE: CALX)—Broadband service providers of all
sizes leverage the Calix platform and teams to simplify their
business and excite their subscribers to grow the value of their
business and for their communities for generations. The
democratizing power of the platform and portfolio of managed
services enables them to operate efficiently, acquire subscribers,
and deliver exceptional experiences. Calix is dedicated to driving
continuous improvement in partnership with our growing ecosystem to
support the transformation of our customers and their
communities.
This press release contains forward-looking statements that are
based upon management’s current expectations and are inherently
uncertain. Forward-looking statements are based upon information
available to us as of the date of this release, and we assume no
obligation to revise or update any such forward-looking statement
to reflect any event or circumstance after the date of this
release, except as required by law. Actual results and the timing
of events could differ materially from current expectations based
on risks and uncertainties affecting Calix’s business. The reader
is cautioned not to rely on the forward-looking statements
contained in this press release. Additional information on
potential factors that could affect Calix’s results and other risks
and uncertainties are detailed in its quarterly reports on Form
10-Q and Annual Report on Form 10-K filed with the SEC and
available at www.sec.gov.
Calix and the Calix logo are trademarks or registered trademarks
of Calix and/or its affiliates in the U.S. and other countries. A
listing of Calix’s trademarks can be found at
https://www.calix.com/pages/trademarks.html. Third-party trademarks
mentioned are the property of their respective owners.
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Press Inquiries: Alison Crisci 919-353-4323
alison.crisci@calix.com
Investor Inquiries: Jim Fanucchi
investorrelations@calix.com
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